Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
I am totally feadup of**bleep** man after purchasing premium and listening that song for hours n hours and now the song is now unavailable on Spotify so the use of premium. If I have to listen that song on YouTube so yt premium is much more worthy th...
I am totally feadup of**bleep** man after purchasing premium and listening that song for hours n hours and now the song is now unavailable on Spotify so the use of premium. If I have to listen that s...
Spotify Star
886 Views
1 replies
0 likes
I'm in the UK. I can play every song in my liked songs through my phone. But when I'm using android auto in my car (Dacia Duster Extreme 2024) and shuffle my liked songs, quite frequently it comes up that 'this song is not available in your region'. ...
I'm in the UK. I can play every song in my liked songs through my phone. But when I'm using android auto in my car (Dacia Duster Extreme 2024) and shuffle my liked songs, quite frequently it comes up...
Moderator
449 Views
1 replies
0 likes
This issue is more specific to those of us living in a foreign country. Some artists go the extra mile to input their album and song titles in multiple languages. The language displayed is based on your region. And for subscription users, this region...
This issue is more specific to those of us living in a foreign country. Some artists go the extra mile to input their album and song titles in multiple languages. The language displayed is based on y...
Spotify Star
602 Views
1 replies
0 likes
PlanPremiumCountryKoreaDevice(iPhone 15)Operating System(iOS 18.5) My Question or IssueHello Spotify Team,I'm a big fan of Eric Clapton, and his live album "24 Nights: Live at the Royal Albert Hall" holds a lot of meaning for me. I've noticed that th...
Plan Premium Country Korea Device (iPhone 15) Operating System (iOS 18.5) My Question or Issue Hello Spotify Team, I'm a big fan of Eric Clapton, and his live album "24 Nights: Live...
Moderator
1386 Views
1 replies
3 likes
PlanPremium StudentCountryGermanyDeviceAll my DevicesOperating System (iOS 11, Android, Windows 11) My Question or IssueI still don't have access to Music videos on my Account. I don't know anybody else with this issue and it's been a whole year sinc...
Plan Premium Student Country Germany Device All my Devices Operating System (iOS 11, Android, Windows 11) My Question or Issue I still don't have access to Music videos on my A...
Newbie
330 Views
2 replies
1 likes
PlanFreeCountryIndonesiaDeviceSamsung Galaxy A24 My Question or IssueNo song is appearing in any album, searchbar, playlist. This is specifically only in my phone, on my Laptop and iPad it works fine. I reinstalled multiple times (like... a solid 10 ...
Plan Free Country Indonesia Device Samsung Galaxy A24 My Question or Issue No song is appearing in any album, searchbar, playlist. This is specifically only in my phone, on my ...
Moderator
284 Views
1 replies
0 likes
Bom dia! Eu tenho uma conta premium, o pagamento também está em dia. Mas eu não consigo ouvir uma música em específico no aplicativo. Eu clico na música mas ela não toca, não acontece nada. E a música está disponível, não tem nenhum problema com ela....
Bom dia! Eu tenho uma conta premium, o pagamento também está em dia. Mas eu não consigo ouvir uma música em específico no aplicativo. Eu clico na música mas ela não toca, não acontece nada. E a músic...
Moderator
413 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceSamsung Galaxy 8, Mac Mini 2020Operating SystemiOS 15.5, Android Phone My Question or IssueHi,am the artist John Pinhttps://open.spotify.com/artist/22J9p3onxCzgBdgJLyEhom?si=BZ7vA7t9QNGpTW_kaJptPw On my artist page 3...
Plan Premium Country Australia Device Samsung Galaxy 8, Mac Mini 2020 Operating System iOS 15.5, Android Phone My Question or Issue Hi, am the artist John Pin https...
Moderator
400 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need customer Support. I accidentally deleted a track and I want to recover it. I don't kno...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I need ...
Moderator
311 Views
1 replies
0 likes
Hello, I cannot find the shuffle button. I searched it up and it said it would be on the "now playing", but I don't see it anywhere.I'm currently on a web browser (Chrome) on a Macbook. I'm not sure if it is only available on the app, but Google said...
Hello, I cannot find the shuffle button. I searched it up and it said it would be on the "now playing", but I don't see it anywhere. I'm currently on a web browser (Chrome) on a Macbook. I'...
Spotify Star
279 Views
1 replies
0 likes
The new album is glitching for me on Android and the windows App.At least Shine That Drone and Off The Radar is glitching hard - playback continues after glitch, but the glitch destroys the track.Is it clipping ?Anyone else experiencing this problem?
The new album is glitching for me on Android and the windows App. At least Shine That Drone and Off The Radar is glitching hard - playback continues after glitch, but the glitch destroys the track...
Visitor
476 Views
2 replies
2 likes
Hi Spotify, why did you delete Natasha Turner (Blues/Rock SInger SOngwriter) from your catalogue? Can you bring her back, please? Thanky, GvB
Hi Spotify, why did you delete Natasha Turner (Blues/Rock SInger SOngwriter) from your catalogue? Can you bring her back, please? Thanky, GvB
Spotify Star
284 Views
1 replies
0 likes
Plan/PremiumCountryUSADeviceIPhone SE (precious generation)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I go to play a song with the song as the full picture of my phone, the artist name almost disappears. I only s...
Plan /Premium Country USA Device IPhone SE (precious generation) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I go to play a song w...
Moderator
458 Views
5 replies
0 likes
PlanPremiumCountryBrazilDevice(Samsung Galaxy s23+)Operating System(Android 15) My Question or IssueThe clear play queue buttom has disappeared from the screen.I clared the cache memory and reinstalled the all, no sucess.The function works fine on iO...
Plan Premium Country Brazil Device (Samsung Galaxy s23+) Operating System (Android 15) My Question or Issue The clear play queue buttom has disappeared from the screen. I clared the...
Spotify Star
344 Views
1 replies
0 likes
Meine Tochter nutzt unseren Spotify Account. Abends zum Einschlafen hört sie manchmal eine "Einschlafmeditation". Wenn diese zuende ist, wird automatisch Musik abgespielt. Letztens lernte sie dadurch zum Beispiel das Lied "Layla" kennen. Wer es nicht...
Meine Tochter nutzt unseren Spotify Account. Abends zum Einschlafen hört sie manchmal eine "Einschlafmeditation". Wenn diese zuende ist, wird automatisch Musik abgespielt. Letztens lernte sie dadurch...
Moderator
524 Views
1 replies
0 likes
PlanPremiumCountryIndiaDeviceRedmi Note 10sOperating SystemAndroid 13 My Question or IssueThe artist profile for Sam Silbert is visible, but none of their songs are now available on the profile or on the Spotify Platform. Here's the link to the profi...
Plan Premium Country India Device Redmi Note 10s Operating System Android 13 My Question or Issue The artist profile for Sam Silbert is visible, but none of their songs are now avail...
Spotify Star
400 Views
1 replies
0 likes
PlanFree/PremiumfreeCountryjpDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)iPhone14pmOperating System(iOS 10, Android Oreo, Windows 10,etc.)iOS18.3My Question or IssueOn Repeat playlists are not updated，The songs played will not be recorde...
Plan Free/Premium free Country jp Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone14pm Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS18.3 My Question or...
Moderator
499 Views
1 replies
0 likes
This problem has been present for several months on my S25 Plus phone. This issue has been investigated by Garmin, but they were unable to find the problem. Their suggestion was to contact Spotify.If I log in to Garmin Connect, Spotify starts playing...
This problem has been present for several months on my S25 Plus phone. This issue has been investigated by Garmin, but they were unable to find the problem. Their suggestion was to contact Spotify. ...
Moderator
530 Views
1 replies
0 likes
As of late, if I'm listening to a playlist or podcast, when it ends Spotify automatically plays a random song I'm not interested in. I don't want Spotify to play anything that I didn't ask for. I've made sure to have autoplay disabled in all my devic...
As of late, if I'm listening to a playlist or podcast, when it ends Spotify automatically plays a random song I'm not interested in. I don't want Spotify to play anything that I didn't ask for. I've ...
Spotify Star
466 Views
1 replies
0 likes
Hello,There are so many songs that have cuss words and explicit words and they are not labeled with "E" on them and they are not filtered out. My kids are on my spotify plan and they love listening to all types of music. there are a lot of songs that...
...here or will there be a better way to report or block song? I do have explicit content filter on. Thank you in advance.
Spotify Star
532 Views
1 replies
0 likes
