Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
Lately I’ve been getting notifications and I’m app notifications about some new songs from one of the artists I follow (artist: Revenge, which is a verified artist https://open.spotify.com/artist/50U1jrMV6FoddCGhjovDpG?si=utUjvmPmS1WNBvwf5zzQ7Q) The ...
Lately I’ve been getting notifications and I’m app notifications about some new songs from one of the artists I follow (artist: Revenge, which is a verified artist https://open.spotify.com/artis...
Casual Listener
718 Views
7 replies
0 likes
PlanPremiumCountryMauritius & South Africa Device(Samsung A15)Operating System(Android .)My Question or IssueHello, I had the video playing when i listen to podcast and music. Now its just a picture I tried all the settings, turning power saving off ...
Plan Premium Country Mauritius & South Africa Device (Samsung A15) Operating System (Android .) My Question or Issue Hello, I had the video playing when i listen to podcast and mus...
Visitor
762 Views
3 replies
0 likes
Da es Premium Duo noch nicht so lange gibt, hatte ich mir bisher mit meinem Partner das Family Abo geteilt. Da wir aber nur zu zweit sind, würde ich gerne zu dem Duo Abo wechseln.Wie gehe ich am besten vor, ohne dass all unsere gespeicherte Musik etc...
Da es Premium Duo noch nicht so lange gibt, hatte ich mir bisher mit meinem Partner das Family Abo geteilt. Da wir aber nur zu zweit sind, würde ich gerne zu dem Duo Abo wechseln. Wie gehe ich am be...
Spotify Star
3995 Views
3 replies
1 likes
from one track being unavailable then changed it's pic and to a whole playlist unavailable does anyone have an answer???
from one track being unavailable then changed it's pic and to a whole playlist unavailable does anyone have an answer???
Spotify Star
59 Views
1 replies
0 likes
if you see this please add those inHi How can I help you Thanks for checking in I'm not doing well I'm the new face of management It's basically **bleep** There's coffee on my shirt And burns on my arm I guess hot oil really hurts a lot Working overt...
if you see this please add those in Hi How can I help you Thanks for checking in I'm not doing well I'm the new face of management It's basically **bleep** There's coffee on my shirt And burns on my...
93 Views
0 replies
0 likes
PlanPremiumDeviceSamsung s 21 My Question or Issueafter adding music to my queue and listening to it [sometimes even i don't finish] spotify will start the playlist i'm listening to over, it starts from the first song played when i started it.iv'e tr...
Plan Premium Device Samsung s 21 My Question or Issue after adding music to my queue and listening to it [sometimes even i don't finish] spotify will start the playlist i'm listening to ...
Moderator
90 Views
1 replies
0 likes
I have a song in my playlist that Spotify apparently made unavailable at some point in time. I am okay with that, but I would like to know which song it was. Unfortunately, there is only an empty placeholder left and I cannot find any information abo...
I have a song in my playlist that Spotify apparently made unavailable at some point in time. I am okay with that, but I would like to know which song it was. Unfortunately, there is only an empty pla...
Visitor
510 Views
2 replies
0 likes
Titel:„My Only Desire (Freestyle) von Body Base feat. Alexander Thompson – auf Spotify nicht verfügbar“ Beitragstext: Hallo zusammen, ich suche den Song „My Only Desire (Freestyle)“ von Body Base feat. Alexander Thompson.Früher war er auf Spotify ver...
Titel: „My Only Desire (Freestyle) von Body Base feat. Alexander Thompson – auf Spotify nicht verfügbar“ Beitragstext: Hallo zusammen, ich suche den Song „My Only ...
Spotify Star
76 Views
1 replies
0 likes
I wish Kim Hill's "Brave Heart" album was available.Also, "Live at Carnagie Hall," by It's a Beautiful Day.Also, "The Eyes of an Only Child," by Tom Jans.The only satisfactory response is the availability of these albums.
I wish Kim Hill's "Brave Heart" album was available. Also, "Live at Carnagie Hall," by It's a Beautiful Day. Also, "The Eyes of an Only Child," by Tom Jans. The only satisfactory response is the a...
Casual Listener
375 Views
2 replies
0 likes
Premium Family Plan USA Windows 11 HP Probook Desktop The past two weeks I have noticed that albums using the countdown feature I had previously pre-saved to my library are not fully playable to me. Only the singles that were released prior to the st...
Premium Family Plan USA Windows 11 HP Probook Desktop The past two weeks I have noticed that albums using the countdown feature I had previously pre-saved to my library are n...
Casual Listener
351 Views
3 replies
0 likes
Hi Spotify, We have noticed that the 'Kannada' language category is missing in main artists search category in Spotify when there are other Indian languages like 'Telugu, Tamil, Punjabi'. Kannada is a widely spoken language in Karnataka (captial Bang...
Hi Spotify, We have noticed that the 'Kannada' language category is missing in main artists search category in Spotify when there are other Indian languages like 'Telugu, Tamil, Punjabi'. Ka...
Visitor
2570 Views
14 replies
9 likes
idk it started month ago and band M8L8TH has gone out of my phone and like i can see in history that i listened to them but i can't run and find in searchbar any of them
idk it started month ago and band M8L8TH has gone out of my phone and like i can see in history that i listened to them but i can't run and find in searchbar any of them
Newbie
430 Views
2 replies
0 likes
PlanPremiumCountryCanada DeviceDesktop My Question or IssueI've noticed a few times that certain artist become completely unplayable. I'm not talking about how certain songs on certain albums get "greyed out" because the content is not available in a...
...ertain songs on certain albums get "greyed out" because the content is not available in a country, I mean the entire library from an artist just doesn't play when I press the play button. Everything i...
Visitor
1179 Views
2 replies
0 likes
This song is offensive and needs to be removed from Spotify
This song is offensive and needs to be removed from Spotify
Casual Listener
2700 Views
5 replies
1 likes
Plan premiumFree/Premium Country sweden Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuea few weeks ago i got the option to select a genre specific discover weekly p...
Plan premium Free/Premium Country sweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Quest...
Casual Listener
973 Views
10 replies
0 likes
The first album from the great Little alternative band too much joy is no longer on Spotify. I was wondering if there’s anything we can do to get Son of son I am, back on Spotify. It’s a great album and I don’t know who to call contact
The first album from the great Little alternative band too much joy is no longer on Spotify. I was wondering if there’s anything we can do to get Son of son I am, back on Spotify. It’s a great album ...
Spotify Star
132 Views
1 replies
0 likes
Plan Premium Country Indonesia Device Google Nest Hub (Software Version 53.110.0.549404370)Operating System Fuchsia OS (12.20230611.1.67) My Question or Issue When I listen to songs on my Google Display device, there is a delay gap between the lyrics...
Plan Premium Country Indonesia Device Google Nest Hub (Software Version 53.110.0.549404370) Operating System Fuchsia OS (12.20230611.1.67) &nbs...
Visitor
614 Views
3 replies
0 likes
PlanFree/PremiumCountryGermany My Question or IssueThese three artist pages are all the same artist and should be merged or at least show in the similar artists tab:Hofuku SochiHofuku SochiHofuku Sochi 報復措置 Why can Spotify not solve this issue with d...
Plan Free/Premium Country Germany My Question or Issue These three artist pages are all the same artist and should be merged or at least show in the similar artists tab: Hofuku Sochi H...
Roadie
311 Views
2 replies
0 likes
As of version 8.8.20.544 and the version prior to that has caused the lyrics from my personal playlist in my device 'Samsung-SMJ250F' to disappear, at first I thought it was brcause the songs were old but way older songs still had lyricsThe playlist ...
As of version 8.8.20.544 and the version prior to that has caused the lyrics from my personal playlist in my device 'Samsung-SMJ250F' to disappear, at first I thought it was brcause the songs were ol...
Casual Listener
980589 Views
556 replies
95 likes
PlanFree/PremiumCountryAllDeviceAllOperating SystemAll My Question or IssueSpotify Content Moderation is sadly out of control. Please give us (paying) users a way to get back in control -> Provide us and Developers with an easy way to Share Backlists...
Plan Free/Premium Country All Device All Operating System All My Question or Issue Spotify Content Moderation is sadly out of control. Please give us (paying) users a way to get b...
89 Views
0 replies
0 likes
