Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

Superuser Contribution Under the artist name Trancemission, albums by other artists are stored amo

Mezi alby discografie mojí oblíbené kapely jsou zařazena také alba jiné kapely, která s tou mou oblíbenou nemá nic společného. Napadlo mě to dát vědět správci Spotify stránek. Tak to píšu alespoň sem. Jen mě zajímá jestli to je ok nebo ne. Díky J.

  • Visitor
  • Mezi alby discografie mojí oblíbené kapely jsou zařazena také alba jiné kapely, která s tou mou oblíbenou nemá nic společného. Napadlo mě to dát vědět správci Spotify stránek. Tak to píšu alespoň sem...
  • Lyubka
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads in podcasts (not read by podcaster) despite premium account.

I've had a premium subscription for years now. But when listening to podcasts I get ads injected, by Spotify, why is this? (I know they come from spotify because if my VPN is set to my home country there are no ads, while e.g if set to Norway I get N...

  • Casual Listener
  • I've had a premium subscription for years now.  But when listening to podcasts I get ads injected, by Spotify, why is this?  (I know they come from spotify because if my VPN is set to my ho...
  • l4ztsj6rvnfzv69xlpmx
  • Casual Listener
  • 235 Views
  • 7 replies
  • 1 likes
  • 235 Views
  • 7 replies
  • 1 likes

Superuser Contribution How can I access a Daily Mix that has expired?

I had a Daily Mix that was filled with music I loved but it's gone now. I am certain it has expired but I was just wondering how could I get it back. Would I have to wait for it to show back up again?

  • Newbie
  • I had a Daily Mix that was filled with music I loved but it's gone now. I am certain it has expired but I was just wondering how could I get it back. Would I have to wait for it to show back up again...
  • Acel-01
  • Newbie
  • 52725 Views
  • 18 replies
  • 7 likes
  • 52725 Views
  • 18 replies
  • 7 likes

Superuser Contribution SPOTIFY KEEPS REMOVING SONGS FROM MY PLAYLISTS, EVEN WHEN THEY ARE STILL ON THE SERVER!!!!!!!

STOP IT! It's IRRITATING as **bleep** when I'm consistently paying for this membership, and I continually find songs disappearing off my playlists, while they are still available on Spotify. Spotify keeps pushing certain artists. I see this with the ...

  • Newbie
  • STOP IT! It's IRRITATING as **bleep** when I'm consistently paying for this membership, and I continually find songs disappearing off my playlists, while they are still available on Spotify. Spotify ...
  • killing62
  • Regular
  • 34280 Views
  • 36 replies
  • 45 likes
  • 34280 Views
  • 36 replies
  • 45 likes

Superuser Contribution when family plan add in georgia? there is only individual

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • aburkhanov
  • Newbie
  • 1170 Views
  • 6 replies
  • 8 likes
  • 1170 Views
  • 6 replies
  • 8 likes

Song title from this artist misleading + potentially incorrect credits

!!I am not affiliated with Karen L. nor 周深 (Zhou Shen)The original artist 周深's song 大雨 (Big Fish) dated back to 2016: https://www.youtube.com/watch?v=-aMdBA00Ijc. Additionally, it can be found in 周深's 2017 album 深的深 on Apple Music.Whereas Karen L.'s ...

  • Casual Listener
  • !!I am not affiliated with Karen L. nor 周深 (Zhou Shen) The original artist 周深's song 大雨 (Big Fish) dated back to 2016: https://www.youtube.com/watch?v=-aMdBA00Ijc. Additionally, it can be found in...
  • mintysummer23
  • Casual Listener
  • 60 Views
  • 2 replies
  • 0 likes
  • 60 Views
  • 2 replies
  • 0 likes

How to remove pornographic images from a childrens musician’s page?

My 10 year old daughter was listening to All Hail King Julian’s soundtrack on Spotify. All Hail King Julian is a CHILDREN’s tv show on Kids Netflix. My daughter clicked on the song I Love Your Toes to listen to it. She then clicked on the musician’s ...

  • Visitor
  • My 10 year old daughter was listening to All Hail King Julian’s soundtrack on Spotify. All Hail King Julian is a CHILDREN’s tv show on Kids Netflix. My daughter clicked on the song I Love Your Toes t...
  • geovanebento
  • Rising Star 1
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Code of conduct

Hi,I would like to know how you are working with Russian artists. Many companies are stopping cooperation with Russian companies and other organizations and I´m interested to know what is your policy on this question as Russian music suddenly appeare...

  • Casual Listener
  • Hi, I would like to know how you are working with Russian artists. Many companies are stopping cooperation with Russian companies and other organizations and I´m interested to know what is your poli...
  • geovanebento
  • Rising Star 1
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where are podcasts?

Recently Spotify was released in Kazakhstan, and we bought Premium right away. However then I found out that there were no podcast section at all. 3 weeks later it is still an issue.One of the reasons I used Spotify app is podcasts, so will it appear...

  • Visitor
  • Recently Spotify was released in Kazakhstan, and we bought Premium right away. However then I found out that there were no podcast section at all. 3 weeks later it is still an issue. One of the reas...
  • Qazmos
  • Visitor
  • 1855 Views
  • 10 replies
  • 4 likes
  • Podcasts error
  • 1855 Views
  • 10 replies
  • 4 likes

Songtext falsch

https://open.spotify.com/track/4yWYno1ewiVes878l6yWLmThere is a random lyrics text, pretty nasty, anyway not the right one.

  • Visitor
  • https://open.spotify.com/track/4yWYno1ewiVes878l6yWLm There is a random lyrics text, pretty nasty, anyway not the right one.
  • Maxim
  • Spotify Star
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Wrong Songs For Some Italian Artist

I'm an italian user,when i search for some italian artist like Laura Pausini or Eros Ramazzotti, etc. Spotify show me not the main italian songs, but spanish traslation of the songs! Why thi strange meaning?!Some one know how to solve this probem? TH...

  • Casual Listener
  • I'm an italian user, when i search for some italian artist like Laura Pausini or Eros Ramazzotti, etc.  Spotify show me not the main italian songs, but spanish traslation of the songs! Why thi...
  • bithagoras
  • Newbie
  • 606 Views
  • 9 replies
  • 1 likes
  • Other
  • 606 Views
  • 9 replies
  • 1 likes

Information about why you received a violation report

Dear community,As a huge music fan, I have been making Spotify playlists for quite some time now. I did recently however start to receive takedown notifications that state that there has been a violation. In those e-mails, they point toward all the g...

  • Regular
  • Dear community, As a huge music fan, I have been making Spotify playlists for quite some time now. I did recently however start to receive takedown notifications that state that there has been a v...
  • Bobby-B
  • Regular
  • 83 Views
  • 3 replies
  • 0 likes
  • 83 Views
  • 3 replies
  • 0 likes

Why can't play Eisenfunk albums?

I want to play "Pong" by Eisenfunk because it's an awesome song. I can't open anything from their Album "8-bit".

  • Visitor
  • I want to play "Pong" by Eisenfunk because it's an awesome song. I can't open anything from their Album "8-bit".
  • geovanebento
  • Rising Star 1
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add Band Dreams of Sanity

This is one of the major goth metal bands of the past, they are really good and also has good amount of views on youtube. Seriously, they have the best metal ghost of the opera version ever, every song of their 3 full length albuns are just perfect.....

  • Visitor
  • This is one of the major goth metal bands of the past, they are really good and also has good amount of views on youtube.   Seriously, they have the best metal ghost of the opera version ever,...
  • radfel
  • Newbie
  • 408 Views
  • 2 replies
  • 2 likes
  • 408 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Several songs are added to Release Radar >3 times already

PlanPremiumCountryFinlandDeviceSamsung Galaxy S21 5G, PCOperating SystemAndroid 13, Windows 11 My Question or IssueRelease Radar has some song that have been in the list for 3 weeks already. Super annoying to download a bunch of songs just to hear th...

  • Casual Listener
  • Plan Premium Country Finland Device Samsung Galaxy S21 5G, PC Operating System Android 13, Windows 11   My Question or Issue Release Radar has some song that have been in the list for ...
  • Alpakka91
  • Casual Listener
  • 151 Views
  • 3 replies
  • 0 likes
  • 151 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cosmic Playlists

PlanPremiumCountryUSADeviceMacBook Pro/iPhone 12Operating SystemiOS My Question or IssueWhy haven't the zodiac playlists been updated since December of 2020??????

  • Music Fan
  • Plan Premium Country USA Device MacBook Pro/iPhone 12 Operating System iOS   My Question or Issue Why haven't the zodiac playlists been updated since December of 2020??????
  • Lyubka
  • Moderator
  • 358 Views
  • 3 replies
  • 0 likes
  • 358 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song disappeared, doesn't show artist or song name

Country: CanadaOn one of my playlists, the first song in the playlist now just shows that it's a song by various artists. When I click on it, it sends me to some page with a million other songs. I'm just wondering what the song name is at least so I ...

  • Music Fan
  •   Country: Canada On one of my playlists, the first song in the playlist now just shows that it's a song by various artists.  When I click on it, it sends me to some page with a million o...
  • Blahsheep
  • Music Fan
  • 462 Views
  • 7 replies
  • 0 likes
  • 462 Views
  • 7 replies
  • 0 likes

One of my playlists keeps getting disabled for an unknown reason

Hello. I am desperate for some help. One of my best playlists that I have grown organically over several months, Earlier this week I had received an email stating It has come to Spotify’s attention that your account has engaged in unauthorized use of...

  • Roadie
  • Hello. I am desperate for some help. One of my best playlists that I have grown organically over several months,  Earlier this week I had received an email stating  It has come to Spot...
  • MCA94
  • Music Fan
  • 431 Views
  • 9 replies
  • 0 likes
  • Playlists
    tos
  • 431 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Podcast video not playing only audio works !!

PlanFreeCountryEgyptDevice(iPhone 13 promax .. ipad pro ,, google chrome on laptop )Operating System(iOS 15.4 , Windows 11.)My Question or IssueJoe rogan podcast finally became available in my country but only audio version … on the app there is no v...

  • Casual Listener
  •   Plan Free Country Egypt Device (iPhone 13 promax .. ipad pro ,, google chrome on laptop ) Operating System (iOS 15.4 , Windows 11.) My Question or Issue Joe rogan podcast finally bec...
  • Youssef_Abbas
  • Newbie
  • 18733 Views
  • 21 replies
  • 2 likes
  • 18733 Views
  • 21 replies
  • 2 likes