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Can't search online or offline

Can't search online or offline






Motorola e6

Android 9


After another round of not being able to listen to my downloaded music offline I uninstalled and reinstalled Spotify. Now I am unable to search for specific songs or artists because the keyboard will not open.




1 Reply

Hey there @Readytogo


Thanks for reaching out about this here in the Community. 


Just to confirm, have you followed these specific steps to reinstall the app?


On another note, could you let us know what exactly happens when you try to listen to your downloaded content? 


Lastly, does this happen across devices or only on a specific one?


Keep us posted. 

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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