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LE SSERAFIM track not playable on the EP itself

Solved!

LE SSERAFIM track not playable on the EP itself

Ever since release I haven't been able to listen to the song Come Over via the EP itself (can't even add it to playlist), I'm able to listen to it via the single remix having it

 

 

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Marked as solution

Hey @TylerS,

 

Sorry to see you've been having issues with that song!
As we tried reproducing the abovementioned behaviour on our ends but couldn't do so, let's try some troubleshooting steps that will hopefully remedy the situation - see if removing your app's cached data would make a difference. If it doesn't, you can clear all Spotify-related data and install the app again. Make sure to follow the exact steps from the complete clean reinstall guide 🙂

In case the issues remain, let us know what the platforms you're experiencing this on are (mobile/ desktop app, Web player, etc.) and we'll gladly take a further look into this for you. Keep us posted 🙌🏼

VasilModerator
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View solution in original post

1 Reply
Marked as solution

Hey @TylerS,

 

Sorry to see you've been having issues with that song!
As we tried reproducing the abovementioned behaviour on our ends but couldn't do so, let's try some troubleshooting steps that will hopefully remedy the situation - see if removing your app's cached data would make a difference. If it doesn't, you can clear all Spotify-related data and install the app again. Make sure to follow the exact steps from the complete clean reinstall guide 🙂

In case the issues remain, let us know what the platforms you're experiencing this on are (mobile/ desktop app, Web player, etc.) and we'll gladly take a further look into this for you. Keep us posted 🙌🏼

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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