Need answers

[Neyzamora]

I recently was using Spotify thru my Facebook, and purchased the premium package, so I recently deleted my Facebook page n currently using my original account w Spotify, how can I transfer my purchase w my original account? I don't want to get stuck paying for something I don't have

[MaryS]

@Neyzamora

Hey there!

I'm afraid you can't move your subscription nor payment information between accounts. It means you'll need to upgrade your current account to Premium and cancel the subscription on the deleted account altogether so you arent charged twice.

Since your other account is already deleted, which means you no longer have access to it, I suggest that you contact Spotify Customer Service and they can cancel your Premium and close the account for you.

Get in touch with them via email by filling out this contact form. Or if you have a Twitter account, send your tweets to @SpotifyCares and they can look after for you on this 🙂