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No download option in Premium

No download option in Premium

I have a Premium Individual plan and I have no download option anywhere in the app.
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4 Replies

Hi there!

 

That's odd. Are you logged in to your Premium account? I recommend checking out this article for more info on how to proceed.

 

If you're logged in to the correct account, but still don't have a download button on playlists, podcasts or albums, please share the following so we can investigate further:

  • Your device's make, model and OS version.
  • The version of Spotify you're running.
  • A couple of screenshots or a short screen recording which show how things look on your end.

Cheers!

YordanModerator
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Same here, I joined premium a while ago and thought I could download songs but see no options said above.

My phone is Android 9.

Consider to disable premium if I can't download. 

Hi there @Tkieu,

 

Thanks for the reply. Could you drop some screenshots of what you see as @Yordan suggested? That will help us troubleshoot this and assist you further.

 

Keep us posted.

JoanModerator
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Os pagamentos caem normalmente todos os meses

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