One artist has multiple artist pages

[i2da]

 

 

Plan

Premium

Country

jp

Device

(iPhone 7

Operating System

(iOS 15

My Question or Issue

One artist has multiple artist pages

日高里菜、小倉唯

 

 

[Dian]

Hey @i2da,

Thanks for posting in the Community.

Do you think this was made in error? You can report your observations through the process outlined here: https://support.spotify.com/article/report-content/

We can't tell if this was intentional or made in error, but you can help us letting the rights team know about this.

Cheers!

[i2da]

dian

I have already reported the issue to support multiple times, but it has remained unfixed for several years and has not been fixed.

Every time I get a response that I will investigate and fix it, but that promise has not been fulfilled for several years now.

 

[i2da]

Dian 

Have you understood the content reporting form? I have reported several errors, including incorrect artist names and incorrect song titles, but none of them have been corrected over the years. I reported the issue repeatedly, but it was not fixed.

Would you like to report what I have written here?

[Susan_GP]

Hi @i2da,

Thanks for your reply!

We are grateful that you've taken the time to report this. We understand the situation, however, we're unable to make the report from here. No worries, you can contact our Support Team and let them know you've already reported the situation multiple times, so they can pass the info onto our Content folks from their side. 

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[i2da]

Susan_GP

Why does it take years to solve a simple problem?

If there is a mistake in the artist name or label on a record or CD being sold, the product will be recalled or refunded, but the worst thing about streaming services is that they do nothing even if you report it.

Have you ever used the content reporting form and found a solution? I have reported several errors, including incorrect artist names and incorrect song titles, but none of them have been corrected over the years. I reported the issue repeatedly, but it was not fixed.

Sometimes the person in charge told me it would take 2 to 3 weeks. However, I was betrayed each time, and several years have passed.

I reported it to support again, but the answer was the same, and there was no explanation that the issue had not been resolved even after multiple reports, or that it had not been resolved even after several years. spotify is dishonest.

 

[i2da]

Susan_GP

We have reported to support many times, including this time, that the problem has been occurring for a long time and has been reported multiple times. The problem is that the metadata errors have not been corrected for years. what do you think about that?