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Please see below the most popular frequently asked questions.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 61288 Views
  • 47 replies
  • 106 likes
  • 61288 Views
  • 47 replies
  • 106 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 285274 Views
  • 2353 replies
  • 1938 likes
  • 285274 Views
  • 2353 replies
  • 1938 likes

The Ricky Gervais Show, number of listens

Hi, The Ricky Gervais Show once made it into the Guinness' Book of World Records for the world's most downloaded podcast. May I ask, are we in a position to gauge how many listens the show has gotten on Spotify? Thank you.

  • Casual Listener
  • Hi,    The Ricky Gervais Show once made it into the Guinness' Book of World Records for the world's most downloaded podcast.    May I ask, are we in a position to gauge how ma...
  • Bittencourt
  • Spotify Star
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is there any way to no longer see the Joe Rogan podcast?

I realize the question has already been asked, but I have not found any real response, and would like to no longer see anything to do with the Joe Rogan podcast recommended to me what so ever. I pay for premium, and was wondering if there was a featu...

  • Newbie
  • ...ay for premium, and was wondering if there was a feature such as "see less of this" or something to tell the algorithm I don't want any content like that or associated with that
  • Vasil
  • Moderator
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution listening to my favorite podcast

My Question or Issue: I switched to family premium last night. Now I can't listen to my favorite podcast: We Can Do Hard Things It won't come up on my phone or laptop. Well it looks like it is there but plays nothing. Have turned devices off. I can l...

  • Casual Listener
  • ...t looks like it is there but plays nothing. Have turned devices off.  I can listen to my music and other podcasts, just not this one.  Both new and older content are not working at all. H...
  • Vasil
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Return to spotify premium, recover liked songs

Hello, I canceled Spotify premium a few months ago. But now that I've returned to Spotify premium, I can't see the liked songs and playlists I previously had. Is it possible to recover them? Thanks, Joana

  • Visitor
  • Hello,   I canceled Spotify premium a few months ago. But now that  I've returned to Spotify premium, I can't see the liked songs and playlists I previously had. Is it possible to recover...
  • Bittencourt
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Parker Mccollum’s album “Probably Wrong” not playing on Spotify UK

“Probably Wrong” (album title) by Parker McCollum (artist) seems to be unavailable on Spotify UK. I can see the album but it’s all blacked out and won’t play, Why is this?

  • Visitor
  • “Probably Wrong” (album title) by Parker McCollum (artist) seems to be unavailable on Spotify UK. I can see the album but it’s all blacked out and won’t play, Why is this?
  • Novy
  • Moderator
  • 818 Views
  • 2 replies
  • 2 likes
  • 818 Views
  • 2 replies
  • 2 likes

Can I listen to different things on different devices with Premium Duo?

If I’m listening on my tablet and then someone plays something through the Google speakers my tablet stops working even though we pay for a duo

  • Visitor
  • If I’m listening on my tablet and then someone plays something through the Google speakers my tablet stops working even though we pay for a duo
  • Amayy
  • Spotify Star
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

How can I reset my personal data?

My kids have been using my Spotify account instead of their own, so now I’m getting suggestions and seeing artists I hate. Can I wipe out the data that generates suggestions and start from scratch without having to create a new account?

  • Visitor
  • My kids have been using my Spotify account instead of their own, so now I’m getting suggestions and seeing artists I hate. Can I wipe out the data that generates suggestions and start from scratch wi...
  • Amayy
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Songs getting blurred when cursing in song

Why does my songs (five finger death punch) keep blurring out cursing when the songs curse this started I think this started like 2-3 days ago廊 the songs that I found this in were [boots and blood] as well as [lift me up] can someone help me plzz

  • Newbie
  • Why does my songs (five finger death punch) keep blurring out cursing when the songs curse this started I think this started like 2-3 days ago🤨😞 the songs that I found this in were [boots and blood...
  • Amayy
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

About sharing

When I am sharing the song i am unable to share with canvas and canves option is unavailable in my settings page

  • Newbie
  • When I am sharing the song i am unable to share with canvas and canves option is unavailable in my settings page   
  • Amayy
  • Spotify Star
  • 335 Views
  • 1 replies
  • 1 likes
  • 335 Views
  • 1 replies
  • 1 likes

I can't select a specific part of a song without spotify moves to the next.

Let's say I want to listen to minute 1:33 of a song. If I click at that moment, spotify moves to the next song.

  • Casual Listener
  • Let's say I want to listen to minute 1:33 of a song. If I click at that moment, spotify moves to the next song.
  • Billy-J
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • 300 Views
  • 3 replies
  • 0 likes

I still don't have my Spotify Wrapped

It's been 18 days since I don't have my Spotify Wrapped. I can see the Wrapped playlists "Best of 2022" but I can't watch the statistics of my account. There were two times that there was an option to watch it but both times when I clicked it was gra...

  • Newbie
  • It's been 18 days since I don't have my Spotify Wrapped. I can see the Wrapped playlists "Best of 2022" but I can't watch the statistics of my account. There were two times that there was an option t...
  • Billy-J
  • Spotify Star
  • 504 Views
  • 1 replies
  • 1 likes
  • 504 Views
  • 1 replies
  • 1 likes

Superuser Contribution Viewing blocked artists

Hi, Two years ago I used to be able to see my blocked artist. Somehow this feature was removed, and it still has not come back. I want to see my blocked artists, bring the blocked artist list back, or send me the data. Thanks

  • Newbie
  • Hi, Two years ago I used to be able to see my blocked artist. Somehow this feature was removed, and it still has not come back. I want to see my blocked artists, bring the blocked artist list back,...
  • Eni
  • Moderator
  • 866 Views
  • 1 replies
  • 2 likes
  • 866 Views
  • 1 replies
  • 2 likes

My image for my own playlist isn't loaded. how do I fix this?

it keeps saying "Failed to save playlist changes. Please try again"(yes, I really tried.)try 1 - I've restarted every playlist and tried to make the same one again to see if I'm able to put an image for my playlist. it was a failure.try 2 - log out a...

  • Visitor
  • it keeps saying "Failed to save playlist changes. Please try again" (yes, I really tried.) try 1 - I've restarted every playlist and tried to make the same one again to see if I'm able to put an ...
  • geovanebento
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

"Heart's a mess" GOTYE

There's one song of the artist GOTYE. the song is called "Heart's a mess" but you don't have the original. Only a mix with SUPERMAYER MIX. How can you add the original without any mix ?

  • Newbie
  • There's one song of the artist GOTYE. the song is called "Heart's a mess" but you don't have the original. Only a mix with SUPERMAYER MIX. How can you add the original without any mix ?
  • geovanebento
  • Roadie
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] How can I stop my song being botted?

Dear fellow musicians, first of all, sorry if this is not the appropriate place to post this, but it was a bit tricky to find my way around as a new member here. My issue: I have recently released my first song on Spotify. I manually sent it to some ...

  • Casual Listener
  • Dear fellow musicians,   first of all, sorry if this is not the appropriate place to post this, but it was a bit tricky to find my way around as a new member here.   My issue: I h...
  • Xain17
  • Visitor
  • 4138 Views
  • 5 replies
  • 3 likes
  • 4138 Views
  • 5 replies
  • 3 likes

Superuser Contribution STOP to push episodes for you with INAPPROPRIATE CONTENT !

We have a central family computer in our living room for music and I am exhausted and rather angry to receive every days inappropriate proposals such "SODOMY FOR THE FIRST NIGHT ?" ou "CONFIDENCIES ABOUT MASTURBATION" without having the possibility t...

  • Casual Listener
  • We have a central family computer in our living room for music and I am exhausted and rather angry to receive every days inappropriate proposals such "SODOMY FOR THE FIRST NIGHT ?" ou "CONFIDENCIES A...
  • ParentX
  • Casual Listener
  • 576 Views
  • 5 replies
  • 1 likes
  • 576 Views
  • 5 replies
  • 1 likes

노래의 제목이 다릅니다.

이승철의 My Love 라는 곡을 듣기 위해서 My Love를 재생했는데요. 재생을 하니까 My Love가 아니라 이승철의 다른 노래인 사랑하고 싶은 날 이라는 노래가 재생되더라고요. 오류인 것 같아서 수정 부탁드립니다.

  • Visitor
  • 이승철의 My Love 라는 곡을 듣기 위해서 My Love를 재생했는데요. 재생을 하니까 My Love가 아니라 이승철의 다른 노래인 사랑하고 싶은 날 이라는 노래가 재생되더라고요. 오류인 것 같아서 수정 부탁드립니다.
  • geovanebento
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Why do I receive advertisements when I am a paid account ?

I receive advertisement frequently ( only from aramco ) when I listen to podcast . I am a paid user. This advertisement is not part of the podcast. Can this be stopped ?

  • Visitor
  • I receive advertisement frequently ( only from aramco ) when I listen to podcast . I am a paid user. This advertisement is not part of the podcast. Can this be stopped ?
  • Bittencourt
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I seeing an old song on my release radar?

Chance's '5 Year Plan' off of 'The Big Day' popped up on my Release Radar today. This song came out over 6 months ago and I even listened to the full album (unfortunately) once through when it came out. How is this song popping up on my Release Radar...

  • Casual Listener
  • Chance's '5 Year Plan' off of 'The Big Day' popped up on my Release Radar today. This song came out over 6 months ago and I even listened to the full album (unfortunately) once through when it came o...
  • ScienceofSpock
  • Casual Listener
  • 3479 Views
  • 8 replies
  • 1 likes
  • 3479 Views
  • 8 replies
  • 1 likes

Superuser Contribution View all songs on mobile app

Hi, I want a feature to be added to the mobile app. Many people want this future and it seems like it's being ignored for years. We all want the ability to view all songs of an artist and to be able to filter by popularity. When will this feature be ...

  • Newbie
  • Hi,   I want a feature to be added to the mobile app. Many people want this future and it seems like it's being ignored for years.   We all want the ability to view all songs of an arti...
  • Eni
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes