Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Only about you feature, but the birthchart doesn’t work : (

Only about you feature, but the birthchart doesn’t work : (






iPhone 7 

Operating System

(iOS 14.6

also doesn’t work on my bf’s Samsung phone


My Question or Issue

the issue is that the birthchart in the feature only for you doesn’t work and yes I know it is silly to make such a big deal of it my bf is laughing btw.
but I really wanna know what my songs could be! I have entered my  birthday in even before this feature so I dunno what else’s could be wrong or what else I could be doing wrong. So yes please help : )


2 Replies

Hey @Tivian,

Thanks for posting on the Community about this.

To get the Audio Birth Chart you need to have made a new discovery of an artist in the last 6 months, which also involved streaming multiple tracks by the recently discovered artist.

If you didn't have a recent discovery the app couldn't pick artists to build the chart, as most likely the required stream counts haven't been reached, or no specific artists have differentiated themselves from other new artists you've listened to. Another possible reason is that the feature isn't currently available for all regions.

Hope this helps. Let us know if you have any questions.

Would be weird considering I have found many new artists and it’s in my
region, but thanks for your answer.

Suggested posts