Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey folks! Thanks for coming to the Community for help.
Spotify sends out pre-sale codes to the top fans of an artist or band, based on streaming data. There's more information about Fan First emails here. If you haven't received an email with a pre-sale code, I'm afraid you're not eligible for this one.
To make sure you'll receive Fan First emails in the future make sure you’ve opted in to the emails and that Spotify has your correct email address.
Let me know if you guys have any other questions.
Hope you're having an awesome day and keep rocking! 🙂