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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3730 Views
  • 28 replies
  • 6 likes
  • Other
  • 3730 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18260 Views
  • 8 replies
  • 2 likes
  • Other
  • 18260 Views
  • 8 replies
  • 2 likes

Superuser Contribution Wrong artist on song

The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in the playlist for old artists (in this case Oingo B...

  • Visitor
  • The song's artist is wrong. I've noticed this happen with other songs but this one bothered me enough to try to do something about it. Basically the songs from an artist with the same name show up in...
  • Joan
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Language selection in web player is not working

Navigated to https://open.spotify.com/preferences, because wanted to change Spotify WebPlayer UI language (Spotify selected my native language, buuuut I would like switch it to English). There is only 1 option to change the language. Selected "Englis...

  • Regular
  • Navigated to https://open.spotify.com/preferences, because wanted to change Spotify WebPlayer UI language (Spotify selected my native language, buuuut I would like switch it to English). There is onl...
  • Yordan
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change email language

I live in Belgium (bilingual country with French and Dutch) and am receiving Spotify emails in Dutch, a language i don't speak. There seems to be no way to change the language for emails. What can i do to change it to English or French?

  • Visitor
  • I live in Belgium (bilingual country with French and Dutch) and am receiving Spotify emails in Dutch, a language i don't speak. There seems to be no way to change the language for emails. What can i ...
  • OscarDC
  • Moderator
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nothing happens when I press play, across all my devices.

I press play, the media pops up as what is currently playing, however, the media is not playing and the pause button is still a play button. This was originally only an issue when playing on my iPhone, but it has now also occurred in both the browser...

  • Visitor
  • I press play, the media pops up as what is currently playing, however, the media is not playing and the pause button is still a play button. This was originally only an issue when playing on my iPhon...
  • Joan
  • Moderator
  • 239 Views
  • 2 replies
  • 0 likes
  • 239 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dobrý den, jak můžu zase vidět který z přátel je online? Zmizelo to.

Měla jsem vpravo tabulku kde mi to ukazovalo kdo z přátel je online a co poslouchá, ale pak jsem omylem klikla na křížek a zmizelo mi to. Nemohl by prosím někdo poradit, jak to vrátím zpět?

  • Visitor
  • Měla jsem vpravo tabulku kde mi to ukazovalo kdo z přátel je online a co poslouchá, ale pak jsem omylem klikla na křížek a zmizelo mi to. Nemohl by prosím někdo poradit, jak to vrátím zpět?
  • Yordan
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps stopping when using Alexa connected devices.

I have rebooted my router and devices, reinstalled the Spotify software, cleared my cache, and even worked with Spotify help, but issues still has not been resolved. Spotify will play on my laptop using my connected speaker, however, when I try to pl...

  • Casual Listener
  • I have rebooted my router and devices, reinstalled the Spotify software, cleared my cache, and even worked with Spotify help, but issues still has not been resolved. Spotify will play on my laptop u...
  • Eni
  • Moderator
  • 918 Views
  • 3 replies
  • 0 likes
  • 918 Views
  • 3 replies
  • 0 likes

Superuser Contribution how do i report incorrect lyrics?

in "Boys will be boys" by Benny, the lyrics are wrong. Where it says (according to the app) "when it comes to my love, and the thing that's fixable", the actual lyrics are "when it comes to my love, anything is fixable". i hope this helps!

  • Visitor
  • in "Boys will be boys" by Benny, the lyrics are wrong. Where it says (according to the app) "when it comes to my love, and the thing that's fixable", the actual lyrics are "when it comes to my love, ...
  • lstnfi
  • Newbie
  • 1366 Views
  • 4 replies
  • 0 likes
  • 1366 Views
  • 4 replies
  • 0 likes

Superuser Contribution The shuffle play feature on the liked songs list isn't working.

I have a premium plan. When I try to turn on the shuffle play feature on the liked songs list it says you have discovered a premium feature and it doesn't work.

  • Visitor
  • I have a premium plan. When I try to turn on the shuffle play feature on the liked songs list it says you have discovered a premium feature and it doesn't work.
  • Joan
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot unhide songs

PlanPremiumCountryUSADeviceiPhone8Operating SystemiOS 14.6 My Question or IssueI am unable to unhide songs. I turned off “Hide Unplayable Songs” but when I go back and click “Hidden” under a song nothing happens. It stays hidden and the song won't pl...

  • Regular
  •   Plan Premium Country USA Device iPhone8 Operating System iOS 14.6   My Question or Issue I am unable to unhide songs. I turned off “Hide Unplayable Songs” but when I go back an...
  • WolfSB
  • Regular
  • 1820 Views
  • 16 replies
  • 0 likes
  • music
  • 1820 Views
  • 16 replies
  • 0 likes

Superuser Contribution What will happen if i enable shuffle and repeat all at the same time?

Will it be shuffling in the playlist all along? Or what can i do to keep shuffling in a playlist? Ik the q seems stupid but im new to spotify sry.

  • Casual Listener
  • Will it be shuffling in the playlist all along? Or what can i do to keep shuffling in a playlist? Ik the q seems stupid but im new to spotify sry.
  • Joan
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wakes up my switched off soundbar

After connecting my Samsung Q800T soundbar to Spotify, the device wakes up whenever I play a song in the app. Even if I turn off my soundbar and make sure that within the app I have my phone selected the soundbar still turns on after I hit play. I lo...

  • Music Fan
  • After connecting my Samsung Q800T soundbar to Spotify, the device wakes up whenever I play a song in the app.    Even if I turn off my soundbar and make sure that within the app I have my...
  • TheMightyRecom
  • Casual Listener
  • 5397 Views
  • 38 replies
  • 1 likes
  • Connect
    Other
    Samsung
  • 5397 Views
  • 38 replies
  • 1 likes

I can't play spotify at home and at work with two different accounts

I have a spotify account that I use at home and in my car and phone. I recently created a spotify account for my boss at work (different email address). If someone at my house plays music on spotify using my alexa speaker, the music at work stops. I ...

  • Casual Listener
  • I have a spotify account that I use at home and in my car and phone. I recently created a spotify account for my boss at work (different email address). If someone at my house plays music on spotify ...
  • Bittencourt
  • Spotify Star
  • 198 Views
  • 3 replies
  • 0 likes
  • 198 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast stops after playing ad

PlanPremiumFR DeviceWindows, Android My Question or IssuePodcast systematically stops afetr playing beginning ad. restarting the app does not solve the issue. I have to manually move forward and sometimes it does not even work. It is a pain.

  • Casual Listener
  •   Plan Premium FR   Device Windows, Android   My Question or Issue Podcast systematically stops afetr playing beginning ad. restarting the app does not solve the issue. I have...
  • YannBrrd
  • Casual Listener
  • 366 Views
  • 4 replies
  • 0 likes
  • Other
  • 366 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify will not let me select my playlist to play.

When I click play on my playlist, it does nothing. Sometimes it will say it is playing but the songs playing are not on or related to my playlist. It lets my play all my other playlists.

  • Visitor
  • When I click play on my playlist, it does nothing. Sometimes it will say it is playing but the songs playing are not on or related to my playlist. It lets my play all my other playlists.
  • Alex
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tv screensaver

How do,I get a screensaver to operate while playing music from Spotify on my smart tv?

  • Visitor
  • How do,I get a screensaver to operate while playing music from Spotify on my smart tv?
  • Alex
  • Spotify Legend
  • 2433 Views
  • 1 replies
  • 0 likes
  • 2433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't play 5.1 on Sony Google TV (but it works on Xbox).

I have a Sony X90K TV, a Yamaha receiver, and an Xbox One. The Xbox and the receiver are connected to the TV with HDMI and HDMI Arc respectively.When I play a song on Xbox, the receiver shows (and plays) a 5.1 audio stream. But when I play the same s...

  • Visitor
  • I have a Sony X90K TV, a Yamaha receiver, and an Xbox One. The Xbox and the receiver are connected to the TV with HDMI and HDMI Arc respectively. When I play a song on Xbox, the receiver shows (and ...
  • Yordan
  • Moderator
  • 745 Views
  • 1 replies
  • 0 likes
  • 745 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant play music

Hello,Spotify wont play songs or playlists when i don't start them in my "favourites" playlist. But sometimes even that doesn't work have already tried:- checked and reconnect internet connection- excluded any other failures coming from my device- up...

  • Newbie
  • Hello, Spotify wont play songs or playlists when i don't start them in my "favourites" playlist. But sometimes even that doesn't work 😞 have already tried: - checked and reconnect internet connec...
  • Novy
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes