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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63876 Views

7 replies

4 likes

  • 63876 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39011 Views

219 replies

20 likes

Other
  • 39011 Views
  • 219 replies
  • 20 likes

Solved!!Superuser Contribution "Liked songs" on Alexa are ALWAYS played in shuffle mode :-(

On my Alexa devices, when I request that my "liked songs" (the songs you give a "heart" to) are being played then it always plays it with SHUFFLE ON and starts with one random song.This is downright frustrating for me because I always want to start w...

Newbie

On my Alexa devices, when I request that my "liked songs" (the songs you give a "heart" to) are being played then it always plays it with SHUFFLE ON and starts with one random song. This is downrigh...

Karulox

Visitor

2812 Views

3 replies

0 likes

  • 2812 Views
  • 3 replies
  • 0 likes

Superuser Contribution Library problem - no media available for browsing here

I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60.Once selecting the library I try to browse the playlists but i get the message:"no media available for browsing here ".Indeed I have at least 20 different playlist that i can reach by Desktop...

Gig Goer

I'm using SPOTIFY (4.3.3.0) installed in my car Volvo XC60. Once selecting the library I try to browse the playlists but i get the message: "no media available for browsing here ". Indeed I have a...

kroxius

Casual Listener

14796 Views

119 replies

6 likes

  • 14796 Views
  • 119 replies
  • 6 likes

Superuser Contribution Typo in the translation

Hi,The podcast section, has a subsection documentary which when using croatian translation has a typo.In the app ( both mobile and desktop) it is written Dokumentrni film which is wrong, it should be written Dokumentarni.

Visitor

Hi, The podcast section, has a subsection documentary which when using croatian translation has a typo. In the app ( both mobile and desktop) it is written Dokumentrni film which is wrong, it shoul...

Vasil

Moderator

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Solved!! My post in the Community was merged with a completely irrelevant other post

The other day I posted a question in the Spotify Community. The next thing I know I get an email that my post had been merged with another post. This other post had nothing to do with my question. How can I contest the merge and revert my question in...

Music Fan

The other day I posted a question in the Spotify Community. The next thing I know I get an email that my post had been merged with another post. This other post had nothing to do with my question. Ho...

MattSuda

Spotify Star

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes

What websites does Spotify own?

To assist community members in other online spaces, what links do Spotify use to share or redirect others onto its platform besides spotify.com and open.spotify.com?

Regular

To assist community members in other online spaces, what links do Spotify use to share or redirect others onto its platform besides spotify.com and open.spotify.com?

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Superuser Contribution I received two invalid payments on my bank account

Hi there, I was checking my nz bank account and there are two fraudulent movements on my account that are not valid. Can you please help me? Thanks in advance,

Visitor

Hi there, I was checking my nz bank account and there are two fraudulent movements on my account that are not valid. Can you please help me? Thanks in advance,

Lyubka

Moderator

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to upload a song cover on spotify ?

I have covered some songs and i want to upload them on spotify can i know what do I need to know to do so ? And is it free ?

Visitor

I have covered some songs and i want to upload them on spotify can i know what do I need to know to do so ? And is it free ?

Yordan

Moderator

7694 Views

1 replies

0 likes

  • 7694 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist names not visible, only pictures

I have a Windows 10 computer, and for some reason, Spotify is no longer displaying playlist titles along the side and will only show the icons for the playlists. This is really frustrating because there isn't any point in letting me have a name for a...

Visitor

I have a Windows 10 computer, and for some reason, Spotify is no longer displaying playlist titles along the side and will only show the icons for the playlists. This is really frustrating because th...

Not applicable

2899 Views

5 replies

1 likes

  • 2899 Views
  • 5 replies
  • 1 likes

Superuser Contribution i got a new phone and i uploaded the App but i can't log in.

i uploaded the app to my new I-phone and tried to log in.. i get a message that something went wrong. Code 30

Visitor

i uploaded the app to my new I-phone and tried to log in.. i get a message that something went wrong. Code 30

Joan

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edit Home Screen??

Listened to some dating podcasts years ago using Spotify and now my home screen has half naked women on it (new episodes) and my 6yr old daughter is asking me why that is... Can you please let us edit the home screen so to add/remove stuff or have st...

Newbie

Listened to some dating podcasts years ago using Spotify and now my home screen has half naked women on it (new episodes) and my 6yr old daughter is asking me why that is... Can you please let us edi...

Vasil

Moderator

435 Views

1 replies

1 likes

Other
  • 435 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong grammar in German

The error message below is wrong. Correct would be: "Beim Laden des Künstlers ist wohl etwas schief gelaufen"In gender form "Beim Laden des*der Künstlers*in ist wohl etwas schief gelaufen" would be correct I guess.

Casual Listener

The error message below is wrong. Correct would be: "Beim Laden des Künstlers ist wohl etwas schief gelaufen" In gender form "Beim Laden des*der Künstlers*in ist wohl etwas schief gelaufen" would ...

AlejaR

Moderator

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix the rewind from stop when I lift my finger from phone?

On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my finger on it. This does not happen with the fast fo...

Casual Listener

On the mobile app, when I press and lift my finger off the rewind on a song (not go to a previous song but to rewind on a song currently listening), the app will keep rewinding as if I still have my ...

Eni

Moderator

579 Views

4 replies

0 likes

  • 579 Views
  • 4 replies
  • 0 likes

Illegal withdrawal of money from the account

My credit card is charged monthly for a PREMIUM that I did not subscribe to. Can I find out whose account is using my bank account by giving my card and ID details?

Newbie

My credit card is charged monthly for a PREMIUM that I did not subscribe to. Can I find out whose account is using my bank account by giving my card and ID details?

Taylith

Community Legend

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Mobile][Developer] display lyrics on the car windscreen with a head up display

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video clips. Also Spotify gives the text subtiles for man...

Casual Listener

Songs' texts are difficult to grasp for no-native speakers. Even if they are in English and the listener knows this language quite well. Hence tons of sites with lyrics and home-made subtitled video ...

Lope879

Newbie

4682 Views

4 replies

1 likes

Developer
Mobile
  • 4682 Views
  • 4 replies
  • 1 likes

Superuser Contribution [Podcasts] Bookmarks in Podcasts

I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to continue where I left off. It would be great to have book...

Newbie

I like to listen to podcasts or other playlists. If I want to hear some music in between I have to remember at what point (or at what time) I stopped and manually jump to that time in order to contin...

AlejaR

Moderator

1956 Views

1 replies

3 likes

Podcasts
  • 1956 Views
  • 1 replies
  • 3 likes

Superuser Contribution Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”

Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”. Here’s why…I think „most monthly listened” is a bad idea. It is very confusing since it counts monthly ListeNERS, not monthly ListENS (streams) which boosts ...

Gig Goer

Artist „Most Monthly Listened” is confusing, should be changed to „Most Streams This Month”. Here’s why… I think „most monthly listened” is a bad idea. It is very confusing since it counts monthl...

Lyubka

Moderator

749 Views

1 replies

0 likes

Other
  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cartão presente inválido

PlanFreeCountryBrasilDeviceLg k11+Operating SystemAndroid 7 My Question or IssueEu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem dizendo que o cartão é inválido. A compra do cartão foi feita em novembro e todos os ...

Casual Listener

  Plan Free Country Brasil Device Lg k11+ Operating System Android 7   My Question or Issue Eu ganhei em novembro um cartão presente, tentei usar agora mas aparece uma mensagem d...

Eni

Moderator

393 Views

3 replies

0 likes

Other
  • 393 Views
  • 3 replies
  • 0 likes

Superuser Contribution Time tracker is freezed in the in car app - Polestar 2

PlanPremiumCountrySwedenDevicePolestar 2 in car appOperating SystemAndroid auto My Question or IssueTime tracker in Spotify full screen sometimes freezes so staying at 0:00 timestamp while listening.

Visitor

Plan Premium Country Sweden Device Polestar 2 in car app Operating System Android auto   My Question or Issue Time tracker in Spotify full screen sometimes freezes so staying at 0:00 t...

Lyubka

Moderator

343 Views

1 replies

0 likes

Other
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Podcasters generated a feed that doesn't work?

So, I'm trying to transfer my podcast from square space to spotify. It successfully imported my episodes, but when trying to do the follow up steps like setting up the redirect I'm not having much luck. The RSS feed spotify gave me (https://anchor.fm...

Visitor

So, I'm trying to transfer my podcast from square space to spotify. It successfully imported my episodes, but when trying to do the follow up steps like setting up the redirect I'm not having much lu...

MihailY

Moderator

350 Views

1 replies

0 likes

Other
  • 350 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Very High" Audio Quality ? Cannot change to this setting?

When tried to change audio streaming setting, even a premium cannot upgrade it from "high" to "very high".

Casual Listener

When tried to change audio streaming setting, even a premium cannot upgrade it from "high" to "very high".

OscarDC

Moderator

6320 Views

3 replies

0 likes

  • 6320 Views
  • 3 replies
  • 0 likes