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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • fas42
  • Casual Listener
  • 5061 Views
  • 34 replies
  • 6 likes
  • Other
  • 5061 Views
  • 34 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18708 Views
  • 9 replies
  • 2 likes
  • Other
  • 18708 Views
  • 9 replies
  • 2 likes

No Video on PS5 app after 2+ years of waiting.

So, I’ve seen multiple posts talking about this in both the Help section and the ideas section going on several years now. I’ve replied to one or two myself. It’s ridiculous the issue still hasn’t been fixed. There is no video on the Spotify app on P...

  • Newbie
  • So, I’ve seen multiple posts talking about this in both the Help section and the ideas section going on several years now. I’ve replied to one or two myself. It’s ridiculous the issue still hasn’t be...
  • simengeorg
  • Newbie
  • 1379 Views
  • 1 replies
  • 2 likes
  • PlayStation
  • 1379 Views
  • 1 replies
  • 2 likes

Missing lyrics

My Question or IssueWhen I find a song with no lyrics on Spotify and I know the lyrics, where do I write to or who do I contact if I want to send those lyrics? Thanks in advance.BR

  • Visitor
  • My Question or Issue When I find a song with no lyrics on Spotify and I know the lyrics, where do I write to or who do I contact if I want to send those lyrics?  Thanks in advance. BR
  • kaworu_bloodpaw
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution O pagamento do meu spotify ta caindo 2 vezes

Mês passado meu cartão estava sem limite, e passei o spotify pro cartão da minha mãe! E esse mês o pagamento caiu no meu cartão e no cartão da minha mãe! Quero reembolso

  • Visitor
  • Mês passado meu cartão estava sem limite, e passei o spotify pro cartão da minha mãe! E esse mês o pagamento caiu no meu cartão e no cartão da minha mãe! Quero reembolso
  • Alex
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot add songs to a playlist that i have already created

I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.

  • Regular
  • I am trying to add songs to different playlists that i have created but when i click on the 3 dots and select add to playlist, my playlists are not coming up. I have to create a new playlist.
  • Alex
  • Spotify Legend
  • 438 Views
  • 7 replies
  • 0 likes
  • 438 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Web player error: Device not found

I use web player to listen to songs After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music Devtools shows error:POST https://guc-spclient.spotify.com/connect-sta...

  • Casual Listener
  • I use web player to listen to songs   After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music   D...
  • natoehv
  • Visitor
  • 2210 Views
  • 3 replies
  • 0 likes
  • Other
  • 2210 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data Delay

Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated in three days. Is it a problem on my end or is anyo...

  • Visitor
  • Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated ...
  • Alex
  • Spotify Legend
  • 1588 Views
  • 12 replies
  • 1 likes
  • Other
  • 1588 Views
  • 12 replies
  • 1 likes

Superuser Contribution No puedo restablecer música que oculte

Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar canciones que no se pueden reproducir" está activada)

  • Visitor
  • Hola, mi hermana pequeña oculto por error una canción que me gusta mucho, investigue como recuperarla y seguí todos los pasos pero aún así no puedo restablecer la canción. (La opción: "Mostrar cancio...
  • Vasil
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant Download music, i have space, i am on primum.

I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i should still be able to download but it wont let me. Ple...

  • Visitor
  • I cant download music, i am primum, I have space available on my phone, But there is no download button anywhere/ where it is supposed to be. i started the primum trial base but everyone says i shoul...
  • Lyubka
  • Moderator
  • 165 Views
  • 1 replies
  • 1 likes
  • 165 Views
  • 1 replies
  • 1 likes

Superuser Contribution Bluetooth speaker unable to control volume when listening to podcasts

Plan: PremiumCountry: USADevice: iPhone 13 ProOperating System: iOS 16.2Spotify version: 8.7.94.551 I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetooth to listen to podcasts at a speed of 1.5x (my normal setting). However, ...

  • Regular
  • Plan: Premium Country: USA Device: iPhone 13 Pro Operating System: iOS  16.2 Spotify version: 8.7.94.551   I have a Bose SoundLink Flex speaker that I connect to my iPhone via Bluetoo...
  • Lyubka
  • Moderator
  • 911 Views
  • 8 replies
  • 0 likes
  • Other
  • 911 Views
  • 8 replies
  • 0 likes

Superuser Contribution Optimizing a playlist adds already added songs.

I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue.The feature then recomends adding songs that are already ...

  • Newbie
  • I've got a playlist with about 2000 songs. The optimize playlist feature says it goes through about 950~ ish, instead of the entire list. This is bug one, or expected behaviour. I have no clue. Th...
  • Eni
  • Moderator
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

I can't play the song "I Really Want to Stay at Your House"

Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just doesn't on my account, doesn't work neither on PC n...

  • Casual Listener
  • Whenever i try to play the song it tells me it can't be played until it will be available on the app for Mobile. Thing is that all of my friends can play it, even on a free account it works. It just ...
  • kaworu_bloodpaw
  • Roadie
  • 873 Views
  • 7 replies
  • 0 likes
  • 873 Views
  • 7 replies
  • 0 likes

Normalize Volume is not working

PlanFreeCountryBrazilDevicePCOperating SystemWindows 11 My Question or IssueI'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize volume). It is very annoying to have to put volume up/down from music to mus...

  • Casual Listener
  • Plan Free Country Brazil Device PC Operating System Windows 11   My Question or Issue I'd like so much that the "Normalize volume" setting worked (Settings / Audio Quality / Normalize ...
  • kaworu_bloodpaw
  • Roadie
  • 622 Views
  • 1 replies
  • 0 likes
  • music
  • 622 Views
  • 1 replies
  • 0 likes

The album cover doesn't show up anymore when I try and share a song?

It was working and it stopped. It happens when I press the share option the picture disappears I've tried with a few songs and it still doesn't work

  • Visitor
  • It was working and it stopped. It happens when I press the share option the picture disappears 😞 I've tried with a few songs and it still doesn't work
  • kaworu_bloodpaw
  • Roadie
  • 1177 Views
  • 1 replies
  • 0 likes
  • 1177 Views
  • 1 replies
  • 0 likes

[Web Player] Lyrics Feature on Chromebook

As there are lyric features on mobile and on other platforms, I believe there should be a feature on Chromebook as well. Although not many people may use Chromebook, personally I use it more; so, it would be great if people on Chromebook were also ab...

  • Newbie
  • As there are lyric features on mobile and on other platforms, I believe there should be a feature on Chromebook as well. Although not many people may use Chromebook, personally I use it more; so, it ...
  • OscarDC
  • Moderator
  • 641 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 641 Views
  • 1 replies
  • 0 likes

[Community][Developer] Overriding Accounts/ Retrieving Deleted Accounts

To cut a long story short this is what happened:My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He created the family account using his email and at the time...

  • Newbie
  • To cut a long story short this is what happened: My ex-boyfriend and I dated for 4 years before breaking up. He was in charge of all things joint/ family sharing like Spotify, Netflix, etc. He creat...
  • 182 Views
  • 0 replies
  • 0 likes
  • Developer
  • 182 Views
  • 0 replies
  • 0 likes

Why can't I download my playlists when I have premium?

I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.

  • Visitor
  • I paid for premium like I do every month and there's a receipt for it but when I try to download my playlists I get a pop up that says I've discovered a premium feature and to get premium.
  • Bittencourt
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Send Presale Codes Before The Sale Starts

Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie Abrams fans were able to get tickets through the Sp...

  • Visitor
  • Gracie Abrams had a Spotify Presale planned at 1/**bleep** codes were not emailed until 1.5 hours after the sale had started, and since it was concurrent with the American Express Presale, no Gracie ...
  • Vasil
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • null
    Partnership
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group session stops playing for everyone when 1 of us gets a call/plays vid

When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can't do much else on your phone while listening to Sp...

  • Casual Listener
  • When in a group session on a distance, so both from our own device, the music pauses for everyone when one of us gets a call or watches a video, even with video volume set to zero. Wich means you can...
  • Joan
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify on fireTV stopped working, after 6 months of no problems.

cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other streaming apps on fireTV are working. i uninstalled a...

  • Newbie
  • cant log into my accont on spotify on fireTV with any available method -- qr code, regular u/p, spotify.com/pair or by selecting the TV from my phone. i have only one WIFI, its 250mpbs+, all other st...
  • Lyubka
  • Moderator
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes