Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
64727 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Suddenly (I blame update) Spotify started playing Recommended songs on mobile app (have not checked desktop version) while listening carefully selected songs in my own playlist.Where do I unselect this feature? As it was as usual week ago. Only selec...
Suddenly (I blame update) Spotify started playing Recommended songs on mobile app (have not checked desktop version) while listening carefully selected songs in my own playlist. Where do I unselect ...
Regular
581 Views
6 replies
0 likes
So when I am hosting a Spotify Listening Group thing, it's fine for me however anyone else who joins skips 2 minutes into the song. Say we're listening to a song that just started. I would start at 0:00 and everyone else will start at a random point ...
So when I am hosting a Spotify Listening Group thing, it's fine for me however anyone else who joins skips 2 minutes into the song. Say we're listening to a song that just started. I would start at 0...
Spotify Legend
1203 Views
3 replies
0 likes
I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spotify, being reinvited to the plan, and logging in a...
I recently swapped from one family plan to another and now I cannot listen to songs offline. After turning on offline mode they will turn unplayable after 10-15 minutes. I have tried reinstalling spo...
Moderator
555 Views
3 replies
0 likes
I received a password reset request to my email without my knowledge, what should I do? Is it from Spotify or was it sent by someone else?
I received a password reset request to my email without my knowledge, what should I do? Is it from Spotify or was it sent by someone else?
Spotify Legend
254 Views
1 replies
0 likes
Okay so I've been trying to reset my password like three times now because I do not remember it and I'm getting annoyed, the email to reset the password just isn't sent to me?? And if there's a problem I'm not able to see it anywhere- can someone ple...
Okay so I've been trying to reset my password like three times now because I do not remember it and I'm getting annoyed, the email to reset the password just isn't sent to me?? And if there's a probl...
Moderator
326 Views
1 replies
0 likes
I have two iPads.#1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyrics, etc.#2 iPad was upgraded to Version 8.8.22.312 of ...
I have two iPads. #1 iPad on Version 8.7.92.521 which works great keeping the screen active showing me cover art as well as whats playing further allowing me to select previous, next, like it, lyric...
Moderator
1124 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceNew Dell DesktopOperating SystemWindows 11 My Question or IssueI was hosting my podcast, The Arbitrarium, on Anchor. I used to sign in using my personal account, add new episodes, and they would automatically feat...
Plan Premium Country United States Device New Dell Desktop Operating System Windows 11 My Question or Issue I was hosting my podcast, The Arbitrarium, on Anchor. I used to sign in us...
Visitor
7263 Views
15 replies
2 likes
I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode finishes, I have to manually go and select the next ...
I noticed that within the last 12ish hours that the next episode of a podcast that I'm listening to isn't automatically playing. This is happening both on the mobile app and PC app. When an episode f...
Spotify Legend
396 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just purchase on audiobook on spotify on my computer and it will not go into my library on...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Moderator
280 Views
1 replies
0 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 11 App My Question or IssueI don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like ads that have asmr. I've seen another user post something similar 5 years b...
Plan Free Country USA Device PC Operating System Windows 11 App My Question or Issue I don't have premium so I get ads and I get some ads like the Sports Clips asmr ad. I do not like...
Moderator
1274 Views
1 replies
3 likes
My Question or Issuei have Spotify on my Xbox one, and just recently I noticed that the little mini menu you get when you press the Xbox button stopped showing all it says is “Spotify”. I’ve already tried restarted my console, I’ve uninstalled and re...
My Question or Issue i have Spotify on my Xbox one, and just recently I noticed that the little mini menu you get when you press the Xbox button stopped showing all it says is “Spotify”. I’ve alread...
241 Views
0 replies
0 likes
Operating System(iOS 15.7.3) My Question or IssueI have a question. If I listen to one podcast episode a lot, would the podcast episode would appear on my "On Repeat" playlist?
Operating System (iOS 15.7.3) My Question or Issue I have a question. If I listen to one podcast episode a lot, would the podcast episode would appear on my "On Repeat" playlist?
Spotify Legend
1445 Views
1 replies
0 likes
Wanna be premium user in Spotify but I have a problem with collecting my playlists once again in another platform, so my question is about any way to get them from my old music platform. Thanks for helping
Wanna be premium user in Spotify but I have a problem with collecting my playlists once again in another platform, so my question is about any way to get them from my old music platform. Thanks for h...
Roadie
676 Views
1 replies
1 likes
I activated a script that supposedly was for something in particular that I don't remember because I was cleaning files and I opened it and activated it, after that cleaning I decided to listen to music on spotify, when I see that I can't play music,...
I activated a script that supposedly was for something in particular that I don't remember because I was cleaning files and I opened it and activated it, after that cleaning I decided to listen to mu...
Moderator
320 Views
1 replies
0 likes
the ad screen shows and the bar is moving but no sound plays and it doesnt play the song after. i now have to reload or close the window to play the next song. what do i do?
the ad screen shows and the bar is moving but no sound plays and it doesnt play the song after. i now have to reload or close the window to play the next song. what do i do?
Moderator
449 Views
1 replies
0 likes
After the latest ps4 update, even if I put max volume, it feels lower than before the update
After the latest ps4 update, even if I put max volume, it feels lower than before the update
Newbie
6686 Views
6 replies
3 likes
i have a 200 song playlist that only plays the same 50-60 songs over and over. I have already uninstalled and reinstalled the app. That didn't help
i have a 200 song playlist that only plays the same 50-60 songs over and over. I have already uninstalled and reinstalled the app. That didn't help
Moderator
318 Views
1 replies
0 likes
I have been using Spotify for over a year now and it’s become part of my anxiety helping routine and now my autoplay won’t work. The settings for it is on in the app but whenever I go to a song and play it it won’t give me “recommended” and I don’t k...
I have been using Spotify for over a year now and it’s become part of my anxiety helping routine and now my autoplay won’t work. The settings for it is on in the app but whenever I go to a song and p...
Roadie
626 Views
1 replies
0 likes
I applied for the legal internship at Spotify in February and still have not heard back, I was wondering when I would be updated on my application status?
I applied for the legal internship at Spotify in February and still have not heard back, I was wondering when I would be updated on my application status?
Moderator
1821 Views
1 replies
0 likes
Song name is Apna Bana le by Arijit Singh. The whole album is not visible to me and i have checked the blocked list too it is not there. pls help asap
Song name is Apna Bana le by Arijit Singh. The whole album is not visible to me and i have checked the blocked list too it is not there. pls help asap
Moderator
436 Views
1 replies
1 likes
