Presale Concert Tickets

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Presale Concert Tickets

Community Manager
Community Manager

Fans First emails are our way of thanking our artists’ biggest Spotify fans with unique or exclusive offers. Previous treats have included:

  • Access to presale tickets for upcoming concerts.
  • Access to exclusive merch items not available anywhere else.
  • Invites to special artist events.

If you've received one of these emails, congratulations!

 

Spotify Presale Ticket FAQs:

 

HOW DO I GET ONE OF THESE EMAILS/ CODES?

Emails are sent to listeners who our data show are the artist’s top fans.

Tip: Log into your account page's notification settings to make sure you’ve opted in to Artist Updates emails. You can also make sure we have your correct email address.

I DIDN'T GET A CODE, WHERE CAN I GET ONE?

Presale emails are sent to listeners who our data shows are the artist’s top fans. First, you should make sure you’re opted in to our emails! Edit your account settings here. If you still didn't receive an email, we’re afraid you’re not eligible on this occasion.

 

DO I HAVE TO HAVE A PREMIUM ACCOUNT TO BE ELIGIBLE?

Nope, these offers are open to everyone with a Spotify account.

 

I UNSUBSCRIBED FROM SPOTIFY’S EMAILS. WILL I STILL GET THESE OFFERS?

No, but you can re-subscribe to opt in! You can edit your account settings here.

 

MY CODE OR THE TICKET LINK DOESN'T WORK. WHAT CAN I DO?

If your code or the ticket link doesn't work, you’ll need to get in touch with the ticketing company running this offer.

 

I FOLLOWED THE TICKET LINK IN THE PRESALE EMAIL BUT CANNOT SEE THE PRESALE OPTION, WHAT CAN I DO?

These campaigns are run on a first come first serve basis, so it’s possible that it may be full. You can contact the ticket company running the presale to check this.

 

I TOOK ADVANTAGE OF THE PRESALE FOR A CONCERT BUT HAVE NOT YET RECEIVED MY TICKET. WHAT CAN I DO?

Spotify is not involved with the delivery of tickets. You’ll need to contact the ticket provider for more info.

 

CAN I ARRANGE A CANCELLATION/REFUND OF A PRESALE TICKET WITH YOU?  

Spotifiy doesn't handle ticketing for these events. I recommend revisiting the site where you bought the tickets to arrange this.

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Re: Pre-sale Ray LaMontagne

Community Manager
Community Manager

Hey folks, we're going to close replies to this thread as its the same questions circulating. I'll post the FAQ about Presale codes below. 

 

Presale emails are sent to listeners who our data shows are the artist’s top fans. First, you should make sure you’re opted in to our emails! Edit your account settings here. If you still didn't receive an email, we’re afraid you’re not eligible on this occasion.

 

 

DO I HAVE TO HAVE A PREMIUM ACCOUNT TO BE ELIGIBLE?

Nope, these offers are open to everyone with a Spotify account.

 

I UNSUBSCRIBED FROM SPOTIFY’S EMAILS. WILL I STILL GET THESE OFFERS?

No, but you can re-subscribe to Artist Updates opt in! You can edit your account settings here.

 

MY CODE OR THE TICKET LINK DOESN'T WORK. WHAT CAN I DO?

If your code or the ticket link doesn't work, you’ll need to get in touch with the ticketing company running this offer.

 

I FOLLOWED THE TICKET LINK IN THE PRESALE EMAIL BUT CANNOT SEE THE PRESALE OPTION, WHAT CAN I DO?

These campaigns are run on a first come first serve basis, so it’s possible that it may be full. You can contact the ticket company running the presale to check this.

 

I TOOK ADVANTAGE OF THE PRESALE FOR A CONCERT BUT HAVE NOT YET RECEIVED MY TICKET. WHAT CAN I DO?

Spotify is not involved with the delivery of tickets. You’ll need to contact the ticket provider for more info.

 

CAN I ARRANGE A CANCELLATION/REFUND OF A PRESALE TICKET WITH YOU? 

Spotifiy doesn't handle ticketing for these events. We recommend revisiting the site where you bought the tickets to arrange this.

357 Replies
1 person liked this

Re: Pre-Sale Concert Tickets

PublishYouOne
Roadie

OWESOME! ;-)

PublishYouOne - Because I Love Music So Much
1 person liked this

Re: Pre-Sale Concert Tickets

musicologynyc
Community Legend
This is awesome. :)
1 person liked this

Re: Pre-Sale Concert Tickets

AdLadz
Roadie
Are these given out at a certain time of the year, or throughout the year as concerts are approaching?
1 person liked this

Re: Pre-Sale Concert Tickets

Community Manager
Community Manager

Hey @AdLadz good question, these are throughout the year as concerts are approaching. 

41 people liked this

Re: Pre-Sale Concert Tickets

boston2151
Newbie

This doesn't seem fair! I am a premium member and listen to spotify for most of the day (with a range of maybe 50 artists) and I have never receieved a presale code for any of them! How "special" of a member do you have to be??

14 people liked this

Re: Pre-Sale Concert Tickets

elenachimt
Regular

I agree, I listen to a whole bunch of artists all day long and I am also a premium member. They would not provide me a presale code because "I dont listen to the artists music enough". I dont get it.

9 people liked this

Re: Pre-Sale Concert Tickets

Duce702
Newbie

I'm honestly pretty upset I haven't received a presale code for Shelter Live Tour, your own data should suggest that I should be more than eligible for that as Porter Robinson and Madeon are two of my all time favorite musicians. Strongly considering ending my premium membership if I'm unable to gain access.

 

-Snip Email Address-

1 person liked this

Re: Pre-Sale Concert Tickets

dianameed
Newbie

Hello, I just wanted to know if the email would be through Spotify because I'm unsuscribed and most of my mail go to junk and is deleted within 24 hrs...

 

Thank you, 

-Snip Email Address-

Re: Pre-Sale Concert Tickets

benitagaucher
Newbie

Hi im dying for porter and madeon tickets in vancouver on december 6/7!!!

 

thanks, benita

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