Announcements

Help Wizard

Step 1

NEXT STEP

Songkick data appears on wrong artist page- could a Spotify moderator please look into this?

Solved!

Songkick data appears on wrong artist page- could a Spotify moderator please look into this?

Hi there,

I recently tried to sync my artist's Songkick page to our Spotify page. I put in the correct link information and so on in my request, but for some reason the tour dates have been connected with a different artist who releases music under the same name.

Could this urgently be rectified? We're keen that our Spotify followers and listeners are able to find us, and we have a number of concerts coming up soon that we're keen to promote. I did contact Songkick who have forwarded my issue onto Spotify but it's been a couple of weeks now.

 

Tour dates are incorrectly appearing on this page: https://open.spotify.com/artist/1PdCKVsFSqNh5QR8CioGSj

but should be on this page: https://open.spotify.com/artist/2gT0XcBApcekilU3OI01Ys

Reply

Accepted Solutions
Marked as solution

Hey @sandtimerband!

 

Sorry for not getting back to you sooner.

This has been reported to the right team here now.

 

Stay tuned for the changes, and thanks again.

/M

View solution in original post

9 Replies

Hi, could someone on the Spotify team look into this issue?

Hey @sandtimerband!

 

Sorry for the delay in getting back to you.

 

Could you send us a link to your Songkick page?

We'll see what we can suggest, don't worry.

 

Many thanks,

/M

Hi Melody, thanks for looking into this. Our Songkick page is at https://www.songkick.com/artists/8290073-sandtimer

Hi Melody,

Hope all's well, just wondering if there's an update on this being fixed?

Thanks,

Rob

Marked as solution

Hey @sandtimerband!

 

Sorry for not getting back to you sooner.

This has been reported to the right team here now.

 

Stay tuned for the changes, and thanks again.

/M

Hi there...

We have the same issue with our band... we ARE https://open.spotify.com/artist/4jY4Y0WeBosp7KWGA1RPaE

but our concerts are connected to this band https://open.spotify.com/artist/1z88p5X5syiHCIAvavZesF .

our songkick link is

https://tourbox.songkick.com/artists/9242554/calendar

 

please connect:

https://tourbox.songkick.com/artists/9242554/calendar

with

https://open.spotify.com/artist/4jY4Y0WeBosp7KWGA1RPaE

 

thanke you!

cheers EMPTY FRIDGE

 

 

 

I’m having the same exact issue!!! Did they ever resolve it for you?

Hi, yes they do. But it takes mounths...

Hi,

 

I have a similar problem. The Songkick Profile Heathcliff is connected to the wrong Heathcliff Spotify Artist.

 

This is the correct one:

https://open.spotify.com/artist/4UfGn1Zfe6UHHryE543gR5?si=x0wHmgWgRXOU6_aIoeJ1nw

 

 

but the concerts are linked to this one:

https://open.spotify.com/artist/5IAMvk2WamEPQ6Jx5EcVbO?si=ucb19LoCRDK33ex5l4SDLg

 

Hint: there are three concerts on that wrong Heathcliff. They all belong to the first one.

Suggested posts