Songs unplayable on desktop, but not on iPhone app!

[Ritchiesamuel]

An album I have downloaded and saved on my phone and all the songs are available to play. But when I load it up on the computer app, some of songs are greyed out. How do I fix this?

[OneByBoo]

Hey there @Ritchiesamuel,

thanks for posting in the community !

If you're having a technical issue with you account or subscription, please find the correct section on the help board to post it so users or mods can help faster.

In addition, the more details you provide on the system, subscription type, country etc. the easier it'll be to help you solve the issue you're having.

Waiting to see your post on the help boards 😃