Spotify Canvas is not working.

[bigapollo]

Plan

Premium (Family)

Country

Netherlands 

Device

OnePlus 7 Pro

Operating System

OxygenOS (based on Android Pie)

My Question or Issue

The Canvas feature hasn't been working for several months and i can't get it to work. Right now the setting doesn't even show up anymore.

Remedies i've tried include:

- Clearing cache.

- Updating to the latest version(which as of writing is version 8.7.78.373).

- Logging out, then logging in again.

- Uninstalling and reinstalling spotify itself.

- Rebooting my phone.

(Data saver was never turned on so can't be an issue)

I'm pretty much out of all the options i could find. Do you guys have anything else?

[geovanebento]

Before we dive in, there are a few things you should first understand about Canvas. The feature is not a default setting, so you must enable it in the app's settings. Also, Canvas may not work on your phone if you are in data saver mode.

How to turn Canvas on or off in Spotify on an Android
If you want to manage the Spotify Canvas feature on your Android smartphone, here are the steps to let you do that.

To activate Canvas on your Android:

1 - Open the Spotify app and click on “Settings”.

2 - Navigate to “Screen”.

3 - Toggle the button to enable the feature.

To disable Canvas on your Android:

1 - Open Spotify and tap on “Settings” located in the upper right corner.

2 - Scroll down to “Canvas”.

3 - Toggle the button to disable the feature.

[Yas07]

That canvas option itself is not there 

[Vasil]

Hey @Yas07,

Could you let us know what your device is, alongside its OS version and your current Spotify version? 🙂
We'll gladly take a look at what the cause for that is.
Thanks!

[Zeq]

Pra mim também não tá funcionando, estava, mas agora não funciona mais, só aparece opção de "canvas", mas não dar pra ativar!!