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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137080 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137080 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53354 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53354 Views
  • 0 replies
  • 33 likes

Superuser Contribution Web player skips 5 songs when choosing a song on any device immediately after subscribing to Premium

Immediately after subscribing to Premium, the Spotify web player on any machine will skip 5 songs in whatever album/playlist is currently playing before stopping and playing that 5th song. This was not happening at all in the minutes today leading up...

  • Regular
  • Immediately after subscribing to Premium, the Spotify web player on any machine will skip 5 songs in whatever album/playlist is currently playing before stopping and playing that 5th song. This was n...
  • Heisenberg_
  • Casual Listener
  • 9004 Views
  • 43 replies
  • 12 likes
  • 9004 Views
  • 43 replies
  • 12 likes

Useless Podcast Filter

PlanPremiumCountryChileDevicePCOperating SystemWindows 10 My Question or IssueI select "on progress" on the filter and it show PLAYED chapters, that makes no sense

  • Casual Listener
  • Plan Premium Country Chile Device PC Operating System Windows 10   My Question or Issue I select "on progress" on the filter and it show PLAYED chapters, that makes no sense
  • 37 Views
  • 0 replies
  • 0 likes
  • 37 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No sound in spotify for Windows

Hello, problem with my Spotify for Windows. No sound is produced by the software, while in other applications of the PC in question, the sound works normally. Acer Laptop Windows 10 Pro x64. If anyone would have solutions to this problem? Good day to...

  • Casual Listener
  • Hello, problem with my Spotify for Windows. No sound is produced by the software, while in other applications of the PC in question, the sound works normally. Acer Laptop Windows 10 Pro x64 .  ...
  • JennSearson
  • Casual Listener
  • 51390 Views
  • 26 replies
  • 2 likes
  • 51390 Views
  • 26 replies
  • 2 likes

Superuser Contribution Playlist folder album art missing

PlanPremiumCountryNew ZealndDeviceDesktopOperating SystemWindows 10 My Question or IssueAlbum art stops showing within seconds when switching to new playlist, then it appears again after clicking on the album.Attachment 2: As soon as switching to Pla...

  • Music Fan
  • Plan Premium Country New Zealnd Device Desktop Operating System Windows 10   My Question or Issue Album art stops showing within seconds when switching to new playlist, then it appears...
  • RamiroRego
  • Casual Listener
  • 2478 Views
  • 38 replies
  • 7 likes
  • 2478 Views
  • 38 replies
  • 7 likes

Superuser Contribution Bring back the option to report explicit content

Plan: FamilyCountry: USADevice: PCOperating System: Windows 10 My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when those songs aren't marked "Explicit." There used to be an option to report...

  • Regular
  • Plan: Family Country: USA Device: PC Operating System: Windows 10   My Question or Issue: I really don't like having multiple songs dropping F-bombs around my kids, especially when tho...
  • acahinton
  • Casual Listener
  • 1161 Views
  • 12 replies
  • 20 likes
  • 1161 Views
  • 12 replies
  • 20 likes

Solved!!Superuser Contribution Spotify won't play songs from search

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueWhen I search a song in the spotify app, it will not let me play it. I can click on the play button, but nothing happens. I can only play songs form my library. I have already tri...

  • Newbie
  •   Plan Premium Country Canada Operating System Windows 10   My Question or Issue When I search a song in the spotify app, it will not let me play it. I can click on the play button...
  • Vasil
  • Moderator
  • 95 Views
  • 2 replies
  • 0 likes
  • 95 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution When family member listens on Echo Dot it stops playing on my device

I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...

  • Casual Listener
  • I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...
  • MihailY
  • Moderator
  • 248 Views
  • 6 replies
  • 0 likes
  • 248 Views
  • 6 replies
  • 0 likes

Superuser Contribution Ads won't play, causing me to shut down the app

I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes. Usually I have to close the app and reopen to be able to listen to music. Has anyone else experienced this? I'm using the app on Window...

  • Newbie
  • I'm using Spotify Free, and when it comes time for an ad to play, instead it just goes silent for several minutes.  Usually I have to close the app and reopen to be able to listen to music.&nbsp...
  • Lyubka
  • Moderator
  • 924 Views
  • 3 replies
  • 0 likes
  • 924 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Couldn't find that playlist" keeps happening when I click on the Daily Wellness playlist

PlanPremiumCountryUSA DeviceLaptop (CHROME)Operating SystemWindows 10 My Question or IssueWhen I try to open the Daily Wellness podcast on the web player on Chrome, it keeps saying "Couldn't find that playlist.". It was working fine earlier this morn...

  • Regular
  • Plan Premium Country USA   Device Laptop (CHROME) Operating System Windows 10   My Question or Issue When I try to open the Daily Wellness podcast on the web player on Chrome, it...
  • Lyubka
  • Moderator
  • 853 Views
  • 3 replies
  • 0 likes
  • 853 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Windows 10 Spotify appBasically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do ...

  • Visitor
  • Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal...
  • guest69
  • Visitor
  • 26405 Views
  • 61 replies
  • 24 likes
  • 26405 Views
  • 61 replies
  • 24 likes

Add to a list takes duplicated items without warning in windows

Plan PremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueWhen I Add an item to a list in my library, the windows application does not warn if the song is already in the list. I've got duplicated items in the lists with the last ...

  • Regular
  •   Plan  Premium Country Spain Device PC Operating System Windows 10   My Question or Issue When I Add an item to a list in my library, the windows application does not warn ...
  • kaworu_bloodpaw
  • Roadie
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution Give us an option to permanetly keep square covers

The Spotify client UI is getting worse and worse after every update. Now everything is getting infested with the horrendous rounded corners plague, even covers are getting destroyed by the intrusive and uninspired Spotify UI. Please! Stop destroying ...

  • Roadie
  • The Spotify client UI is getting worse and worse after every update. Now everything is getting infested with the horrendous rounded corners plague, even covers are getting destroyed by the intrusive ...
  • avviano
  • Casual Listener
  • 383 Views
  • 8 replies
  • 0 likes
  • covers
    rounded corners
    UI
  • 383 Views
  • 8 replies
  • 0 likes

[Desktop] After Microsoft Teams call with audio, Spotify remains muted in Audio Mixer

Using Windows 10 Pro (Version 10.0.19041 Build 19041)and the Spotify (Version 1.1.28.721.g5b5ee660).... After I finish a Microsoft Teams call with audio, Spotify is unaware the call ends and never unmutes itself from the volume mixer (see attachment)...

  • Newbie
  • Using Windows 10 Pro (Version 10.0.19041 Build 19041) and the Spotify (Version 1.1.28.721.g5b5ee660)....   After I finish a Microsoft Teams call with audio, Spotify is unaware the call...
  • Johnsonsellen
  • Casual Listener
  • 9427 Views
  • 13 replies
  • 9 likes
  • Desktop
    Other
  • 9427 Views
  • 13 replies
  • 9 likes

Superuser Contribution How to disable autoplay after album ends?

Whenever I click play on an album, after the last song, Spotify just moves on to something similar instead of ending play. I want it to stop at the end of the album. I'm not seeing any way to stop this other than adding the album to its own playlist,...

turquoxic_0-1646236361877.png
  • Regular
  • Whenever I click play on an album, after the last song, Spotify just moves on to something similar instead of ending play. I want it to stop at the end of the album. I'm not seeing any way to stop th...
  • nbvx
  • Casual Listener
  • 5267 Views
  • 7 replies
  • 4 likes
  • 5267 Views
  • 7 replies
  • 4 likes

Only songs in my library can be played.

PlanPremiumCountry DeviceWindows desktopOperating SystemWindows 10 My Question or IssueRecently I came across a weird problem on my desktop app.Only the songs in my library can be played. Other songs cannot be played.All other platforms work normally...

  • Newbie
  • Plan Premium Country   Device Windows desktop Operating System Windows 10   My Question or Issue Recently I came across a weird problem on my desktop app. Only the songs in my li...
  • kaworu_bloodpaw
  • Roadie
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes inconsistent on different devices

PlanPremiumCountryEnglandDevicePhone 8 PlusChromebook/Web connectionOperating SystemiOS/ChromeOS Chrome Browser My Question or IssueDaily mixes are not showing the same songs on different devices.This has been reported before:https://community.spotif...

  • Visitor
  •   Plan Premium Country England Device Phone 8 Plus Chromebook/Web connection Operating System iOS/ChromeOS Chrome Browser   My Question or Issue Daily mixes are not showing the ...
  • Mengidd
  • Casual Listener
  • 712 Views
  • 14 replies
  • 1 likes
  • 712 Views
  • 14 replies
  • 1 likes

Superuser Contribution Can't see lyrics on the web player.

when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player

  • Visitor
  • when looking at the bottom right, I can't see the lyrics icon though I was logging in and out multiple times on the Spotify web player
  • kaworu_bloodpaw
  • Roadie
  • 331 Views
  • 13 replies
  • 5 likes
  • 331 Views
  • 13 replies
  • 5 likes