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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1802 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146949 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131918 Views

294 replies

22 likes

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  • 294 replies
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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11082 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Spotify for Windows writes excessive amounts of data to the SSD/disk

PlanPremiumCountryAustraliaDeviceWindows desktop computer12-generation Intel 12400FSamsung NVME SSDOperating SystemWindows 11 23H2App versionSpotify for Windows (64 bit)1.2.65.255.g85e641b4 My Question or IssueAfter 8 hours of use, Spotify has writte...

Newbie

Plan Premium Country Australia Device Windows desktop computer 12-generation Intel 12400F Samsung NVME SSD Operating System Windows 11 23H2 App version Spotify for Windows (64 bit) 1.2.65...

Ivelina

Moderator

602 Views

4 replies

2 likes

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  • 2 likes

Solved!!Superuser Contribution Application not working correctly? (Desktop)

PlanPremiumCountryUKDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy Spotify application, previously completely fine, has stopped working today. It was unable to play my music so I tried re-logging. Then it wouldn't log me in, ...

Regular

Plan Premium Country UK Device Desktop Computer Operating System Windows 10   My Question or Issue My Spotify application, previously completely fine, has stopped working today. It was...

LaurenJoanna

Regular

1199 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Superuser Contribution Spotify mini-player

Hello, Is there a way to keep the Spotify mini-player from closing automatically? Not sure what criteria triggers it but it always eventually closes out on me. So I have to reopen mini-player and make all my adjustments again to the window size and l...

Casual Listener

Hello,   Is there a way to keep the Spotify mini-player from closing automatically?   Not sure what criteria triggers it but it always eventually closes out on me.  So I have to re...

kikitogi

Casual Listener

573 Views

2 replies

0 likes

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Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

928 Views

6 replies

1 likes

  • 928 Views
  • 6 replies
  • 1 likes

Superuser Contribution Album covers in the Recently played section are not displayed properly

PlanPremiumCountry-Device(Notebook)Operating System(Windows 10 22H2) My Question or IssueThe tracks in the "recently played" section are shown aligned to the left, so album artwork is not displayed properly.this has been a long-standing issue and sti...

Visitor

Plan Premium Country - Device (Notebook) Operating System (Windows 10 22H2)   My Question or Issue The tracks in the "recently played" section are shown aligned to the left, so album a...

Eni

Moderator

434 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Crash app windows 11 - playing local files

Hello, I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Playlist stop to charge, i have to crash the app in windows, r...

Regular

Hello,   I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Pl...

AlejaR

Moderator

917 Views

6 replies

0 likes

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Solved!!Superuser Contribution Web interface & Application bugs :

Plan :PremiumCountry : France Device :either windows 11 for desktop app & linux chrome for web interface My Question or Issue On the web interface : right click doesn't work anymore, furthermore i can't see my folders which is how I order my playlist...

Regular

Plan :Premium Country : France   Device : either windows 11 for desktop app & linux chrome for web interface   My Question or Issue   On the web interface : right click doe...

SwiipNow

Regular

1358 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Shuffle does not work with liked songs

I cannot use Shuffle or Smart Shuffle with my Liked songs. The Shuffle icon becomes green for a short period of time before going like before.

Visitor

I cannot use Shuffle or Smart Shuffle with my Liked songs. The Shuffle icon becomes green for a short period of time before going like before.

haaiee

Visitor

1940 Views

2 replies

0 likes

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Solved!! Desktop Spotify can't play liked song

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I liked on my phone.) but when I try to press play on...

Casual Listener

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I ...

Amay

Spotify Star

720 Views

1 replies

0 likes

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Can't play a specific artist's top songs? (bug)

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find something to play." I've tried closing and reopening Spot...

Casual Listener

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find someth...

Jose_M

Spotify Star

772 Views

3 replies

0 likes

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Desktop app shuffle button not changing

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...

Amay

Spotify Star

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Superuser Contribution Lyrics stop scrolling when Your Library is collapsed/hidden

Spotify for Windows (64 bit)1.2.65.255.g85e641b4Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. After Spotify automatically updated to the above version, s...

Casual Listener

Spotify for Windows (64 bit) 1.2.65.255.g85e641b4 Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. &n...

ben000

Visitor

2568 Views

12 replies

1 likes

Hidden Song
lyrics
Scroll
Your Library
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Superuser Contribution Different queue with smart connect

PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue

Visitor

Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows     When I connect PC to play I see different queue song on the phone and on the pc &nbs...

Dessi

Moderator

502 Views

1 replies

0 likes

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Solved!!Superuser Contribution Why is my Spotify so slow ?

Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...

Roadie

Hey everyone !   Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...

Grazzt

Roadie

1222 Views

3 replies

0 likes

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Full screen artwork broken at high resolutions with scaling

PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...

Casual Listener

Plan Premium   Device Windows / macOS desktop apps (tested on both)   My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...

ribezaz

Spotify Star

778 Views

3 replies

1 likes

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Superuser Contribution None of the content in my playlists are available

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restarting program, enabling and disabling hardware accelerat...

Regular

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restar...

Maria

Moderator

963 Views

5 replies

0 likes

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BUG: odd extra entries in recent listening history & more ads played

PlanFreeCountryNetherlandsDevicePC HP - intel 3th gen processorOperating SystemWindows 10 Home My Question or Issuesee image. The 3 arrows on the right point to tracks not listened to nor skipped, they were added by Spotify without interaction from m...

Regular

Plan Free Country Netherlands Device PC HP - intel 3th gen processor Operating System Windows 10 Home   My Question or Issue see image. The 3 arrows on the right point to tracks not li...

Jose_M

Spotify Star

692 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify doesnt play the next song on the playlist

PlanPremiunCountryNorwayDeviceAcer Aspire laptopOperating SystemWindows 11 Home My Question or IssueHiSo it seems you have changed the way playlists function. When I search for a song in a playlist (please see the attached screenshot), and I press pl...

Regular

  Plan Premiun Country Norway Device Acer Aspire laptop Operating System Windows 11 Home   My Question or Issue Hi So it seems you have changed the way playlists function. When ...

Eni

Moderator

8505 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Spotify can't play, nor log me in on desktop

PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...

Newbie

Plan Individual Premium Country United States Device Desktop Operating System Windows 11   My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...

Ivelina

Moderator

734 Views

1 replies

0 likes

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Superuser Contribution Can't log in to my Windows App, getting "Illegal scope" when forwarded to the website

I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!

Casual Listener

I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!

TmSbls

Casual Listener

19552 Views

38 replies

4 likes

Account
Login
Security
  • 19552 Views
  • 38 replies
  • 4 likes