Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...
Spotify Star
592 Views
1 replies
1 likes
Spotify for Windows (64 bit)1.2.65.255.g85e641b4Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. After Spotify automatically updated to the above version, s...
Spotify for Windows (64 bit) 1.2.65.255.g85e641b4 Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. &n...
Visitor
2688 Views
12 replies
1 likes
PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue
Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows When I connect PC to play I see different queue song on the phone and on the pc &nbs...
Moderator
503 Views
1 replies
0 likes
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...
Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...
Roadie
1320 Views
3 replies
0 likes
PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...
Plan Premium Device Windows / macOS desktop apps (tested on both) My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...
Spotify Star
790 Views
3 replies
1 likes
This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restarting program, enabling and disabling hardware accelerat...
This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restar...
Moderator
984 Views
5 replies
0 likes
PlanFreeCountryNetherlandsDevicePC HP - intel 3th gen processorOperating SystemWindows 10 Home My Question or Issuesee image. The 3 arrows on the right point to tracks not listened to nor skipped, they were added by Spotify without interaction from m...
Plan Free Country Netherlands Device PC HP - intel 3th gen processor Operating System Windows 10 Home My Question or Issue see image. The 3 arrows on the right point to tracks not li...
Spotify Star
699 Views
1 replies
0 likes
PlanPremiunCountryNorwayDeviceAcer Aspire laptopOperating SystemWindows 11 Home My Question or IssueHiSo it seems you have changed the way playlists function. When I search for a song in a playlist (please see the attached screenshot), and I press pl...
Plan Premiun Country Norway Device Acer Aspire laptop Operating System Windows 11 Home My Question or Issue Hi So it seems you have changed the way playlists function. When ...
Moderator
10125 Views
3 replies
1 likes
PlanIndividual PremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 11 My Question or IssueI have a group of issues with my Spotify Desktop app - the main one being that there are random songs in my playlists that the app refuses to play (...
Plan Individual Premium Country United States Device Desktop Operating System Windows 11 My Question or Issue I have a group of issues with my Spotify Desktop app - the main one bein...
Moderator
742 Views
1 replies
0 likes
I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!
I did a clean re-install of Spotify because I had issues with it not being able to play songs at all, after that - BAM, I can't physically log in anymore!
Casual Listener
20138 Views
38 replies
4 likes
PlanPremiumCountryUSADevice(PC)Operating System(Windows) My Question or Issue I recently ran into a problem that the spotify on my PC stopped working, nothing was playing, music was not playing, I cleaned the cache, but nothing helped
Plan Premium Country USA Device (PC) Operating System (Windows) My Question or Issue I recently ran into a problem that the spotify on my PC stopped working, nothing was playin...
Newbie
1354 Views
4 replies
0 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
8729 Views
11 replies
1 likes
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browserthere's no remember me option and logging in requires an email code which is ridiculous. And no I'm not going to use the app.What is spotify thinking maki...
if this was meant to be fixed it isn't. Still being asked to log in every time I open in browser there's no remember me option and logging in requires an email code which is ridiculous. And no I'm n...
Moderator
613 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11 My Question or IssueNo matter what song I pick I get the “Spotify is unable to play this right now.” Message. I have tried doing a clean reinstall, restarting my device, logging out and back...
Plan Premium Country USA Device Laptop Operating System Windows 11 My Question or Issue No matter what song I pick I get the “Spotify is unable to play this right now.” Messa...
Spotify Star
809 Views
3 replies
1 likes
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googling and using chat gpt and other stuff)
My spotify is completly Broken On Phone everything works perfectly fine but on PC (WINDOWS 10) its all Broken and nothing works (at the time of writing this i have spent about 3 hours googli...
Regular
4067 Views
3 replies
0 likes
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it into the trash and placing it on my desktop again, reinstallli...
Hello, recently I have a reaccuring issue that I can't seem to solve. The spotify icon on my desktop keeps turning into a white blank page. I tried many different things, just throwing it in...
Spotify Star
7466 Views
1 replies
2 likes
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almost half the volume of the other apps.
I'm using my Windows 11 PC and all other apps play at the same level that I'm used to. That means I can play everything at 30% of max volume and the level sounds great. Spotify sounds like it's almos...
Moderator
851 Views
1 replies
0 likes
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. Plan...
Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always ...
Spotify Star
719 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceDesktop PC CPU: Intel Core i7 8700 - 3.19 GHzRAM 16,0 GBSpotify and Windows run on a SSD Samsung 870GPU: AMD Radeon RX 6700 XT (12 GB) Operating SystemWindows 10 My Question or Issue Hey guys! I saw in the Task-Manager,...
Plan Premium Country Germany Device Desktop PC CPU: Intel Core i7 8700 - 3.19 GHz RAM 16,0 GB Spotify and Windows run on a SSD Samsung 870 GPU: AMD Radeon RX 6700 XT (12 GB) ...
779 Views
0 replies
0 likes
When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing. PlanPremiumCountryDenmarkDeviceLenovo Thinkpad (PC) Windows 11/Chrome My Question or IssueWhen using Sp...
When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing. Plan Premium Country Denmark Device Leno...
Moderator
604 Views
1 replies
0 likes
