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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139257 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139257 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54963 Views
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  • 33 likes
  • Windows
  • 54963 Views
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Superuser Contribution Can't choose any song, loops through same playlist, unskippable songs

I can not choose any songs on my desktop spotify, it gets stuck on a playlist and I can not change nor skip any songs, nor change playlist. I've restarted my PC multiple times, relogged, reinstalled the app and deleted remaining folders without anyth...

  • Visitor
  • I can not choose any songs on my desktop spotify, it gets stuck on a playlist and I can not change nor skip any songs, nor change playlist. I've restarted my PC multiple times, relogged, reinstalled ...
  • MihailY
  • Moderator
  • 62 Views
  • 1 replies
  • 0 likes
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not playing an enhanced playlist or "recommended" at the bottom.

Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with the "recommended" songs at the very end of the playl...

  • Casual Listener
  • Hello, I have an HP Pavillion desktop (https://rb.gy/84cxfb) and as of this morning, when I enhance a playlist, it won't play the playlist until I disable enhanced mode. It does the same thing with t...
  • MihailY
  • Moderator
  • 793 Views
  • 3 replies
  • 0 likes
  • 793 Views
  • 3 replies
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Superuser Contribution Cant Login to my Spotify on my Laptop. But it works on my Phone

i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password because it tells me my acc is not connected and it won...

  • Casual Listener
  • i tried to login to my acc on my laptop but it keeps showing me that either my passoword or username is wrong, even though im logged in on my Phone with the same details. I cant reset my password bec...
  • liewithoute
  • Casual Listener
  • 829 Views
  • 2 replies
  • 0 likes
  • 829 Views
  • 2 replies
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Why is it showing that this content is not available on Spotify?

So when I open Spotify on my Desktop, I see the option "This content is not available". Can someone please help me rectify this?

  • Visitor
  • So when I open Spotify on my Desktop, I see the option "This content is not available". Can someone please help me rectify this?
  • Sebasty
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Solved!! Can not download Spotify (Windows 7)

Hello, When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persists. I am connected to the internet, so I do not understand the proble...

  • Casual Listener
  •   Hello,   When I download Spotify to my computer, an error message appears saying "Can not download Spotify ... new attempt in 10 seconds". I restart my computer but the problem persist...
  • Bittencourt
  • Spotify Star
  • 1241 Views
  • 5 replies
  • 0 likes
  • 1241 Views
  • 5 replies
  • 0 likes

Superuser Contribution O Spotfy não consegue tocar isso no momento. Se você tiver o arquivo no computador é possível import

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueO Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador é possíve...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue O Spoti...
  • Bittencourt
  • Spotify Star
  • 22890 Views
  • 24 replies
  • 4 likes
  • 22890 Views
  • 24 replies
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Solved!! Spotify starts loading and disappears

Operating SystemWindows 11 22H2 Client versionSpotify for Windows1.2.4.912.g949d5fd0 My Question or IssueIf I install spotify as soon as it finishes it opens normally. Once I close it, the app won't open again. In task manager the app appears when I ...

  • Regular
  • Operating System Windows 11 22H2   Client version Spotify for Windows 1.2.4.912.g949d5fd0   My Question or Issue If I install spotify as soon as it finishes it opens normally. Once ...
  • Geonikbele
  • Regular
  • 899 Views
  • 9 replies
  • 0 likes
  • 899 Views
  • 9 replies
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Solved!! music through spotify app does not play over external speakers

so I have this annoying issue. when you start playing music on spotify app it plays over laptop speakers rather than external speakers. I have selected external speakers as my default audio device and any other app (youtube) plays over external speak...

  • Casual Listener
  • so I have this annoying issue. when you start playing music on spotify app it plays over laptop speakers rather than external speakers. I have selected external speakers as my default audio device an...
  • user8999
  • Casual Listener
  • 77 Views
  • 2 replies
  • 0 likes
  • 77 Views
  • 2 replies
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Solved!!Superuser Contribution Spotify is not working properly with Discord

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueSo recently my Spotify application has not been working properly with my discord application. Songs that I am listening to on the Spotify app does not show up on my disc...

  • Regular
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue So recently my Spotify application has not been working properly with my discord application....
  • ckqt
  • Regular
  • 12631 Views
  • 35 replies
  • 0 likes
  • 12631 Views
  • 35 replies
  • 0 likes

Superuser Contribution Some of features disappeard/stopped working

PlanFreeCountryPoland DeviceWIndows LaptopOperating SystemWindows 10 My Question or IssueBack in 2020 when I created my account there was an option on desktop app. This option allowed to link my phone to my desktop app. After I linked my phone I rece...

  • Newbie
  • Plan Free Country Poland   Device WIndows Laptop Operating System Windows 10   My Question or Issue Back in 2020 when I created my account there was an option on desktop app. Thi...
  • Alex
  • Moderator
  • 585 Views
  • 1 replies
  • 0 likes
  • 585 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug: Podcast played status not syncing to desktop

PlanPremiumCountryNew ZealandDevice(iPhone 11, iMac, Windows laptop)Operating System(iOS 16, Mac OS 10.15, Windows 11) My Question or IssueWith the release of the new Spotify mobile app (the one with tiktok feed stuff), the played status of podcasts ...

  • Music Fan
  • Plan Premium Country New Zealand Device (iPhone 11, iMac, Windows laptop) Operating System (iOS 16, Mac OS 10.15, Windows 11)   My Question or Issue With the release of the new Spotify...
  • Alex
  • Moderator
  • 112 Views
  • 4 replies
  • 0 likes
  • 112 Views
  • 4 replies
  • 0 likes

Superuser Contribution Convert local files to Spotify files (streaming version, not local)

PlanPremiumCountryGermany Operating System(Windows 10)My Question or IssueHello,Is there a way to convert local files into Spotify files which are available then via streaming?The Shazam app is able to compare a song which has been found by Shazam wi...

  • Regular
  • Plan Premium Country Germany  Operating System (Windows 10) My Question or Issue Hello, Is there a way to convert local files into Spotify files which are available then via streami...
  • Fredrick_Johnson
  • Newbie
  • 1960 Views
  • 3 replies
  • 1 likes
  • local files
    streaming files
  • 1960 Views
  • 3 replies
  • 1 likes

Spotify desktop app shows 1 row of pixels on other screen in multi-monitor setup

PlanPremiumCountryCanadaOperating SystemWindows 10 - Spotify Desktop App My Question or IssueWhen the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and it is currently in focus, a single row of pixels from the right or left ...

  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10 - Spotify Desktop App   My Question or Issue When the Spotify Desktop app is maximized on a screen on my multi-monitor setup, and ...
  • Clement367
  • Casual Listener
  • 2544 Views
  • 11 replies
  • 26 likes
  • 2544 Views
  • 11 replies
  • 26 likes

Superuser Contribution Stop the sync between devices

I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to different sort of music.Please do not suggest use playl...

  • Visitor
  • I want to prevent Spotify synchronizing between the devices I use. When I'm in the office of in the car I like to listen to certain songs, but while I'm at home on my desktop I want to listen to diff...
  • Not applicable
  • 6112 Views
  • 19 replies
  • 32 likes
  • 6112 Views
  • 19 replies
  • 32 likes

Superuser Contribution PC application doesn't play some albums.

I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All works well on the mobile app. I deleted and downloade...

  • Visitor
  • I'm using desktop application for long time without any problem. Today I wanted to play an album, but it didn't start. I checked with different albums and playlists. Some played, some doesn't. All wo...
  • Eni
  • Moderator
  • 65 Views
  • 2 replies
  • 2 likes
  • 65 Views
  • 2 replies
  • 2 likes

Superuser Contribution Whenever I download a podcast episode, the video won't play anymore.

PlanPremiumCountryNew ZealandDeviceAsusOperating SystemWindows10 My Question or IssueWhenever I play a podcast episode, the video plays fine. Then when I "download" it and try to continue watching later (no matter whether I'm offline or online), the ...

  • Casual Listener
  • Plan Premium Country New Zealand Device Asus Operating System Windows10   My Question or Issue Whenever I play a podcast episode, the video plays fine. Then when I "download" it and tr...
  • BlamingBuddha
  • Casual Listener
  • 9892 Views
  • 18 replies
  • 2 likes
  • 9892 Views
  • 18 replies
  • 2 likes

Superuser Contribution Song is missing on list of "songs of artist x that I liked".

PlanPremiumCountryGermanyOperating SystemWindows 10 Education Edition x64 My Question or IssueI liked the song of an artist a couple of days ago, but it doesn't appear in the list of songs of that artist that are in my likesMaybe it's buggy because h...

  • Roadie
  • Plan Premium Country Germany Operating System Windows 10 Education Edition x64   My Question or Issue I liked the song of an artist a couple of days ago, but it doesn't appear in the lis...
  • MihailY
  • Moderator
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't move my songs up in a playlist

Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type a deal issue.Plan Premium CountryTurkeyDeviceDeskt...

  • Newbie
  • Hi, it appears to me that there's no problem moving the songs down in my playlist, but when I try up, it just does not move. I don't really know if I'm the first lucky one to have this different type...
  • Eni
  • Moderator
  • 2393 Views
  • 6 replies
  • 3 likes
  • 2393 Views
  • 6 replies
  • 3 likes