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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2357 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154578 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147337 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

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Superuser Contribution Spotify not playing any song, Says can't play it right now.

Anytime this week that I have tried to play a song on my desktop it says Spotify can't play this right now. I have uninstalled and reinstalled, cleared my cache on the app and my computer and it still will not play anything.

Visitor

Anytime this week that I have tried to play a song on my desktop it says Spotify can't play this right now. I have uninstalled and reinstalled, cleared my cache on the app and my computer and it stil...

OscarDC

Moderator

516 Views

1 replies

0 likes

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Superuser Contribution Advanced Settings to open weblinks with app is missing in Windows App

Hi allSpotify for Windows (64 bit) 1.2.65.255.g85e641b4 seems to be missing Advanced Settings, in which one supposedly can set the Windows App to open web links. Tried Re-installing the app already, to no avail. Older versions of Spotify seemed to ha...

Casual Listener

Hi all Spotify for Windows (64 bit) 1.2.65.255.g85e641b4 seems to be missing Advanced Settings, in which one supposedly can set the Windows App to open web links. Tried Re-installing the app already...

Vasil

Moderator

594 Views

3 replies

0 likes

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Superuser Contribution Normalize volume not applying to artist/album previews

The Normalize audio feature doesn't work on previews, making them WAAAAAY louder than normal playback. There's been multiple instances where I’ve opened the preview of an album (because I’d forget this issue) and had to throw off my headphones.I use ...

Casual Listener

The Normalize audio feature doesn't work on previews, making them WAAAAAY louder than normal playback. There's been multiple instances where I’ve opened the preview of an album (because I’d forget th...

-leo

Casual Listener

671 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution web browser not working

PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...

Music Fan

Plan Premium Country usa Device PC Operating System windows 10, and linux os   My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...

badgoat

Music Fan

5376 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Superuser Contribution Spotify for Windows writes excessive amounts of data to the SSD/disk

PlanPremiumCountryAustraliaDeviceWindows desktop computer12-generation Intel 12400FSamsung NVME SSDOperating SystemWindows 11 23H2App versionSpotify for Windows (64 bit)1.2.65.255.g85e641b4 My Question or IssueAfter 8 hours of use, Spotify has writte...

Newbie

Plan Premium Country Australia Device Windows desktop computer 12-generation Intel 12400F Samsung NVME SSD Operating System Windows 11 23H2 App version Spotify for Windows (64 bit) 1.2.65...

Ivelina

Moderator

728 Views

4 replies

2 likes

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Solved!!Superuser Contribution Application not working correctly? (Desktop)

PlanPremiumCountryUKDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy Spotify application, previously completely fine, has stopped working today. It was unable to play my music so I tried re-logging. Then it wouldn't log me in, ...

Regular

Plan Premium Country UK Device Desktop Computer Operating System Windows 10   My Question or Issue My Spotify application, previously completely fine, has stopped working today. It was...

LaurenJoanna

Regular

1329 Views

10 replies

0 likes

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Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

1034 Views

6 replies

1 likes

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  • 1 likes

Superuser Contribution Album covers in the Recently played section are not displayed properly

PlanPremiumCountry-Device(Notebook)Operating System(Windows 10 22H2) My Question or IssueThe tracks in the "recently played" section are shown aligned to the left, so album artwork is not displayed properly.this has been a long-standing issue and sti...

Visitor

Plan Premium Country - Device (Notebook) Operating System (Windows 10 22H2)   My Question or Issue The tracks in the "recently played" section are shown aligned to the left, so album a...

Eni

Moderator

460 Views

1 replies

0 likes

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Superuser Contribution Crash app windows 11 - playing local files

Hello, I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Playlist stop to charge, i have to crash the app in windows, r...

Regular

Hello,   I did everything, install, réinstall, test the store version, the app version... create a new account, make new playlists... My app randomly stop to work. Buton are not responsive. Pl...

AlejaR

Moderator

973 Views

6 replies

0 likes

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Solved!!Superuser Contribution Web interface & Application bugs :

Plan :PremiumCountry : France Device :either windows 11 for desktop app & linux chrome for web interface My Question or Issue On the web interface : right click doesn't work anymore, furthermore i can't see my folders which is how I order my playlist...

Regular

Plan :Premium Country : France   Device : either windows 11 for desktop app & linux chrome for web interface   My Question or Issue   On the web interface : right click doe...

SwiipNow

Regular

1460 Views

9 replies

1 likes

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Shuffle does not work with liked songs

I cannot use Shuffle or Smart Shuffle with my Liked songs. The Shuffle icon becomes green for a short period of time before going like before.

Visitor

I cannot use Shuffle or Smart Shuffle with my Liked songs. The Shuffle icon becomes green for a short period of time before going like before.

haaiee

Visitor

3251 Views

2 replies

0 likes

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Solved!! Desktop Spotify can't play liked song

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I liked on my phone.) but when I try to press play on...

Casual Listener

I've had this everlasting issue, Where my liked songs would sync from my iPhone to the desktop if I had liked a song on my phone (as in the library of liked songs would be up-to-date from whatever I ...

Amay

Spotify Star

788 Views

1 replies

0 likes

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  • 1 replies
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Can't play a specific artist's top songs? (bug)

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find something to play." I've tried closing and reopening Spot...

Casual Listener

I've never had this issue before, but I've been trying to play a specific artist's top songs on her page and the player just goes blank every time. The window on the right also shows the "find someth...

Jose_M

Spotify Star

824 Views

3 replies

0 likes

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Desktop app shuffle button not changing

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueOn the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. The icon changes for a split second only to change back to the previous one i...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue On the desktop app I will try to switch between smart shuffle, shuffle, or no shuffle. T...

Amay

Spotify Star

627 Views

1 replies

1 likes

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Superuser Contribution Lyrics stop scrolling when Your Library is collapsed/hidden

Spotify for Windows (64 bit)1.2.65.255.g85e641b4Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. After Spotify automatically updated to the above version, s...

Casual Listener

Spotify for Windows (64 bit) 1.2.65.255.g85e641b4 Cache was cleared and app was reloaded from troubleshooting menu. App data was also reset and the app restarted from the troubleshooting menu. &n...

ben000

Visitor

3003 Views

12 replies

1 likes

Hidden Song
lyrics
Scroll
Your Library
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Superuser Contribution Different queue with smart connect

PlanPremiumCountryUkraineDeviceSamsung S23 Ultra/PCOperating SystemAndroid/Windows When I connect PC to play I see different queue song on the phone and on the pc My Question or Issue

Visitor

Plan Premium Country Ukraine Device Samsung S23 Ultra/PC Operating System Android/Windows     When I connect PC to play I see different queue song on the phone and on the pc &nbs...

Dessi

Moderator

523 Views

1 replies

0 likes

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Solved!!Superuser Contribution Why is my Spotify so slow ?

Hey everyone ! Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM Every other program on my PC is working just fine, but opening a playlist, navigating through them, switching back...

Roadie

Hey everyone !   Since the last 2or 3 updates, my Spotify is running so slow, it feels like I'm using a very old PC with like 1 MB of RAM 😅 Every other program on my PC is working just ...

Grazzt

Roadie

1534 Views

3 replies

0 likes

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Full screen artwork broken at high resolutions with scaling

PlanPremium DeviceWindows / macOS desktop apps (tested on both) My Question or IssueWhen using a 4k display with scaling enabled on both windows and mac the artwork is not visible in full screen mode until the app is manually scaled up using ctrl/cmd...

Casual Listener

Plan Premium   Device Windows / macOS desktop apps (tested on both)   My Question or Issue When using a 4k display with scaling enabled on both windows and mac the artwork is not vis...

ribezaz

Spotify Star

806 Views

3 replies

1 likes

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Superuser Contribution None of the content in my playlists are available

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restarting program, enabling and disabling hardware accelerat...

Regular

This problem started this morning: None of the content in my playlists are available. I can add them to liked songs and they're then suddenly playable. I did the steps of deleting data and restar...

Maria

Moderator

1054 Views

5 replies

0 likes

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BUG: odd extra entries in recent listening history & more ads played

PlanFreeCountryNetherlandsDevicePC HP - intel 3th gen processorOperating SystemWindows 10 Home My Question or Issuesee image. The 3 arrows on the right point to tracks not listened to nor skipped, they were added by Spotify without interaction from m...

Regular

Plan Free Country Netherlands Device PC HP - intel 3th gen processor Operating System Windows 10 Home   My Question or Issue see image. The 3 arrows on the right point to tracks not li...

Jose_M

Spotify Star

724 Views

1 replies

0 likes

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  • 1 replies
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