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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1751 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146453 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131470 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11026 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Options Menu not appearing when right clicking songs.

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried reinstalling Spotify and using the Browser app and...

Newbie

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried...

Amay

Spotify Star

636 Views

1 replies

0 likes

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Superuser Contribution Spotify video songs not working

Plan : PremiumCountry : IndiaDevice(Asus Vivobook)Operating System(Windows 10) My Question or Issuewhenever i play video songs it shows up "try installing latest version" even though it is the latest version . i even tried reinstalling . And sometime...

Casual Listener

Plan : Premium Country : India Device (Asus Vivobook) Operating System (Windows 10)   My Question or Issue whenever i play video songs it shows up "try installing latest version" ev...

Novy

Moderator

808 Views

1 replies

0 likes

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Superuser Contribution I'm using https://open.spotify.com/ -- but I can't see the search box.

1) I cant' find the search box on https://open.spotify.com/2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/46497893) The link to https://open.spotify.com/browse/ returns "Page not found".Many thanks for any...

Visitor

1) I cant' find the search box on https://open.spotify.com/ 2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/4649789 3) The link to https://open.spotify.c...

Joan

Moderator

558 Views

1 replies

0 likes

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Solved!!Superuser Contribution Windows desktop application - losing place after closing lyrics

PlanPremiumCountryUnited StatesDeviceDell XPS DesktopOperating SystemWindows 11 My Question or IssueHello, when scrolling through the discography, if I open and close the lyrics for the particular song I am on, the application jumps to either the pla...

Casual Listener

Plan Premium Country United States Device Dell XPS Desktop Operating System Windows 11   My Question or Issue Hello, when scrolling through the discography, if I open and close the lyr...

Shrey-creator

Newbie

1512 Views

7 replies

0 likes

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Superuser Contribution Miniplayer not showing properly

PlanFreeCountryUnited KingdomDeviceGalaxy Book4 EdgeOperating SystemWindows 11 My Question or IssueWhen select the option to show the miniplayer in the spotify desktop app, a window, which the miniplayer is supposed to show in, appears. But it just s...

Visitor

Plan Free Country United Kingdom Device Galaxy Book4 Edge Operating System Windows 11   My Question or Issue When select the option to show the miniplayer in the spotify desktop app, a...

Ivelina

Moderator

2102 Views

12 replies

1 likes

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  • 12 replies
  • 1 likes

Albums on laptop (windows) and mobile phone (android) show different displays

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a very long playlist of all the numbers.Is this because...

Casual Listener

A certain album (Collected Works of Steve Reich) consists of 23 cd's. On the mobile all cd's are mentioned seperately: CD1, CD2 ect. On the laptop (windows 11) they are not mentioned, so you see a ve...

Billy-J

Spotify Star

805 Views

6 replies

0 likes

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Superuser Contribution The app won't let me play my music. What do I do?

It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in, restarted my computer, but none of it has worked.

Casual Listener

It works on the web browser and my phone, but not the app on my laptop. It's a shame because I always use it on my laptop, but it hasn't worked for a week. I tried uninstalling it, logging out and in...

Not applicable

1373 Views

3 replies

0 likes

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Superuser Contribution Webplayer Issues Again

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but the progress bar keeps going. I've tried all the thin...

Regular

Seems as though the webplayer is having issues again like it did the end of last year. It says it can't play certain tracks, then skips many tracks, then plays a song for 8 secs and then stops but th...

Yordan

Moderator

1717 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Superuser Contribution Unable to authenticate from Spotify app (Windows 11)

Installed Spotify on Windows 11. Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears. No idea why, not a useful error message. Login to spotify.com works fine. Sigh

Casual Listener

Installed Spotify on Windows 11.  Clicked login, message appears 'redirecting to your browser' - the message 'Illegal Scope' appears.   No idea why, not a useful error message.   L...

Topazoner

Regular

8062 Views

9 replies

0 likes

Login
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Spotify chooses random songs after my selection finished.

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhere, just stop till I ask it to do something else. Us...

Visitor

Playing a Neil Young album today, that ended and Spotify went straight to a Stevie Nicks album (not in my playlist or favourites) and I can't see where to turn that off. I don't want it to go anywhe...

AdamDamon

Spotify Star

602 Views

1 replies

0 likes

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Superuser Contribution Can't skip through podcast using Spotify Premium on website

PlanPremiumCountryU.S.DeviceDesktopOperating SystemWindows 11 My Question or IssueWhile listening to podcasts online (Microsoft Edge or Google Chrome), the website doesn't let me skip through podcasts. Instead, the podcasts are restarted with an ad. ...

Visitor

Plan Premium Country U.S. Device Desktop Operating System Windows 11   My Question or Issue While listening to podcasts online (Microsoft Edge or Google Chrome), the website doesn't le...

Glenwheat

Visitor

937 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Spotify App or Web stops working or responding - due to ads blocked at workplace

At my workplace, trying to use my Spotify Premium, the desktop app plays maybe one song before stopping responding. It even won't close and only can via task manager. I strongly believe this is because it is trying to load ads or content being filter...

Newbie

At my workplace, trying to use my Spotify Premium, the desktop app plays maybe one song before stopping responding. It even won't close and only can via task manager. I strongly believe this is becau...

MateusM

Spotify Star

747 Views

1 replies

0 likes

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Superuser Contribution how can i find a spotify version available for windows 8.1?

i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?

Visitor

i want to find a version of spotify available for windows 8.1. i dont even know what is the latest version available for windows 8.1, can yall help me out?

Susan_GP

Moderator

806 Views

1 replies

0 likes

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Superuser Contribution [Bug] When I close the lyrics for a song I get moved back to the place were that song is played

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueWhen I open the lyrics for a song everything is well but when I close the lyrics I get moved to the place where the song are played Example I listened to the...

Newbie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue When I open the lyrics for a song everything is well but when I close the lyrics ...

Susan_GP

Moderator

651 Views

1 replies

1 likes

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  • 1 replies
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Superuser Contribution skipping songs

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playing the 7th for 9 seconds then stopping. mods closed the last iss...

Casual Listener

this issue > https://community.spotify.com/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570 is still not fixed. still skipping 6 songs, playi...

stopthelies

Casual Listener

703 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Superuser Contribution Spotify Stops Playing Music

PlanPremiumCountryCanadaDeviceAll devicesOperating SystemAll My Question or IssueIf I am playing music from a playlist, then hop into a Daily Mix playlist and click a track to play, it stops the music I was listening to and doesn't attempt to play th...

Casual Listener

Plan Premium Country Canada Device All devices Operating System All   My Question or Issue If I am playing music from a playlist, then hop into a Daily Mix playlist and click a track t...

Eni

Moderator

872 Views

5 replies

0 likes

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Playbutton's equalizer visualisation keeps moving when the song is silent

Hello, Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted/unnessesary visuals) off? When a song is silent in the mi...

Roadie

Hello,  Is it possible to get rid of this equalizer visualisation nervously waving when I play a song? Maybe it would be nice to get a toggle switch in settings to turn this (and other unwanted...

Lanciano007

Roadie

690 Views

2 replies

0 likes

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  • 2 replies
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Spotify Update bug

PlanFreeCountryU.S. DeviceWindows PCOperating SystemWindows 11 My Question or IssueSpotify wanted to update today, but for whatever reason after it finished updating it would not open at all. I've had to uninstall/reinstall twice and both times it ha...

Visitor

Plan Free Country U.S.  Device Windows PC Operating System Windows 11   My Question or Issue Spotify wanted to update today, but for whatever reason after it finished updating it ...

Amay

Spotify Star

558 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Installer failed with exit code: 23

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer.17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Casual Listener

17:24:00.377 I [/f:1015 ] Spotify Installer - Running normal installer. 17:24:00.378 E [/f:1033 ] Spotify Installer - Invalid user account for install.

Vasil

Moderator

717 Views

1 replies

0 likes

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  • 1 replies
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