Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
8615 Views
91 replies
40 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
678 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
1520 Views
32 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Next up list cannot be cleared. I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list. Everytime my queue of music ends there is something in the 'next up' list to play - every single time,...
Next up list cannot be cleared. I like to play an album and then have the music finish. I don't want spotify to keep playing from the next up list. Everytime my queue of...
Newbie
497 Views
1 replies
2 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI dont know if this is the right place to post this, but this is the only place that will allow me to post, so Im posting hereWhy am I unable to clear and delete the cach...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue I dont know if this is the right place to post this, but this is the only place that will allo...
Moderator
597 Views
1 replies
0 likes
Device/OS: Windows 11Plan: PremiumCountry: Bangladesh I've just started using Spotify on Windows 11; as you can see, in my settings, there is no Equalizer function under Audio Quality OR Playback. Equalizer shows up fine on all my other linked device...
Device/OS: Windows 11 Plan: Premium Country: Bangladesh I've just started using Spotify on Windows 11; as you can see, in my settings, there is no Equalizer function under Audio Quality O...
Moderator
8139 Views
3 replies
1 likes
PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 HomeVersion 22H2OS Build 19045.7058 My Question or IssueI recently discovered (maybe a couple days ago) that my Spotify app (Windows store ver) on desktop has been using alot of my CPU while ...
Plan Premium Country Sweden Device PC Operating System Windows 10 Home Version 22H2 OS Build 19045.7058 My Question or Issue I recently discovered (maybe a couple days ago) that my...
Gig Goer
7495 Views
72 replies
6 likes
PlanPremiumCountryUKDeviceWindows 11 PCOperating SystemWindows 11 My Question or IssueI was looking at my EQ in settings, scrolled down and saw a cache setting. It said there was >20000MB (over 20GB) of cache in case of "slow network" (I have very, v...
Plan Premium Country UK Device Windows 11 PC Operating System Windows 11 My Question or Issue I was looking at my EQ in settings, scrolled down and saw a cache setting. It said there...
Newbie
2994 Views
3 replies
0 likes
As said above, the spotify app is just refusing to work. I can log in just fine, but my playlists are gone, profile is just random numbers and letters, I'm basically in a complete offline mode.I have confirmed through the browser that it works just f...
As said above, the spotify app is just refusing to work. I can log in just fine, but my playlists are gone, profile is just random numbers and letters, I'm basically in a complete offline mode. I ...
Moderator
411 Views
1 replies
0 likes
I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't find any settings in the preferences page to adjust ...
I've been having increased sensibility to lights and colors nowadays and the already jarring colors spotify sometimes chooses for the lyrics screen are having worse and worse effects on me. I can't f...
Newbie
17740 Views
6 replies
7 likes
After installing version Spotify for Windows (64 bit) 1.2.88.481 from version 1.2.87.415.g88652836 Spotify opens and closes immediately. After that, we have to uninstall it, then reinstall it.
After installing version Spotify for Windows (64 bit) 1.2.88.481 from version 1.2.87.415.g88652836 Spotify opens and closes immediately. After that, we have to uninstall it, then reinstall it.
Community Legend
817 Views
3 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system tray) in windows. If the software is running it cannot be removed.
Plan Premium Operating System Windows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system...
Casual Listener
19686 Views
23 replies
23 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 11 My Question or IssueBeen using the installed app for years and years never had any problems suddenly about a week ago after playing 8 seconds of a song it skips to the next continously, have trie...
Plan Premium Country UK Device PC Operating System Windows 11 My Question or Issue Been using the installed app for years and years never had any problems suddenly about a we...
Spotify Star
338 Views
1 replies
0 likes
The video quality looks terrible, looks likes its playing in 480p.
The video quality looks terrible, looks likes its playing in 480p.
Visitor
22644 Views
10 replies
10 likes
PlanPremiumCountryTaiwanDeviceLenovo ThinkpadOperating SystemWindows 10My Question or IssueI recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio quality changes within the same song; it usually starts off crisp but t...
Plan Premium Country Taiwan Device Lenovo Thinkpad Operating System Windows 10 My Question or Issue I recently bought proper headphones (Audio Technica M40x) and noticed how Spotify audio qu...
Visitor
3263 Views
4 replies
0 likes
PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueI recently noticed that the desktop version now has the preview feature, but whenever i use it, it always stops me 20 songs in. this doesnt happen on my phone, i can listen to 20...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue I recently noticed that the desktop version now has the preview feature, but whenever i use it, it ...
Regular
1571 Views
3 replies
5 likes
Since the last update the "Recently Played" section is missing again. Will it be fixed soon?
Since the last update the "Recently Played" section is missing again. Will it be fixed soon?
Casual Listener
4044 Views
7 replies
0 likes
Since the version (1.1.57.443.ga029a6c4-a) when you search for a song and no song is being played (even when you just have paused the current song), spotify automatic play the song you found on the search... The big problem is that this operation ove...
Since the version (1.1.57.443.ga029a6c4-a) when you search for a song and no song is being played (even when you just have paused the current song), spotify automatic play the song you found on the s...
Casual Listener
1811 Views
8 replies
0 likes
Whenever I click play on an album, after the last song, Spotify just moves on to something similar instead of ending play. I want it to stop at the end of the album. I'm not seeing any way to stop this other than adding the album to its own playlist,...
Whenever I click play on an album, after the last song, Spotify just moves on to something similar instead of ending play. I want it to stop at the end of the album. I'm not seeing any way to stop th...
Newbie
34277 Views
14 replies
4 likes
PlanFreeCountryEgyptDevicedesktopOperating SystemWindows 10 My Question or IssueSpotify can not play this right now. if you have the file on your computer you can import it. This happens with the Windows app while using computer speakers or headphone...
Plan Free Country Egypt Device desktop Operating System Windows 10 My Question or Issue Spotify can not play this right now. if you have the file on your computer you can import it. ...
Newbie
8588 Views
10 replies
2 likes
How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact becomes a lot tedious and not practical at all when ...
How come Spotify still hasn't a quick way to add a song in the queue? Clicking the song title with the right button, highlighting the "add to queue" and then clicking again looks simple but in fact b...
Visitor
10968 Views
4 replies
17 likes
I've been reading through multiple posts about this issue but I haven't been able to find the answer. I'm on the desktop app and I get the "Spotify can't play this right now. If you have the file on your computer you can import it." message when I tr...
I've been reading through multiple posts about this issue but I haven't been able to find the answer. I'm on the desktop app and I get the "Spotify can't play this right now. If you have the file on ...
Visitor
30391 Views
15 replies
1 likes
yesterday i saw that there was a beta and now its gone i dont know if my client is broken or its being pulled back for further testing but my question is does anyone know where it went?
yesterday i saw that there was a beta and now its gone i dont know if my client is broken or its being pulled back for further testing but my question is does anyone know where it went?
123 Views
0 replies
0 likes
