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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13245 Views

108 replies

51 likes

  • 13245 Views
  • 108 replies
  • 51 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1731 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4324 Views

40 replies

2 likes

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  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9397 Views

0 replies

4 likes

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Superuser Contribution spotify causing black screen

everytime i open spotify on pc (win 10) it black screens even in the browser! i dont know what to do i have unistalled spotify a lot of times i even did a format on my pc thinking it would fix it it didnt... any ideas on a solutions?

Visitor

everytime i open spotify on pc (win 10) it black screens even in the browser! i dont know what to do i have unistalled spotify a lot of times i even did a format on my pc thinking it would fix it&nbs...

31m5gqkj5cfgxbn66smz

Visitor

929 Views

2 replies

0 likes

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Superuser Contribution High CPU usage on Desktop Windows client when "Now playing view" is visible

I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down to 0% while idle.It uses 10% of my CPU (Intel i7-985...

Casual Listener

I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down t...

Hydradragon6

Newbie

22049 Views

36 replies

11 likes

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  • 36 replies
  • 11 likes

Superuser Contribution Back button goes back twice on the browser

Free, Windows 10, Edge browser When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back twice, for example, it goes to the last album that I checked....

Roadie

Free, Windows 10, Edge browser   When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back t...

Novy

Moderator

1416 Views

12 replies

0 likes

Music
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Barra de tarefas fica cortada no navegador Chrome

Estou com um problema, quando uso o Chrome para ouvir o Spotfy, a barra de opções para passar a música fica cortada, o que me impede de avançar pelo botão. Por favor poderiam arrumar? Veja o print anexo. Não tenho como descer mais a barra de rolagem ...

Newbie

Estou com um problema, quando uso o Chrome para ouvir o Spotfy, a barra de opções para passar a música fica cortada, o que me impede de avançar pelo botão. Por favor poderiam arrumar? Veja o print an...

PEPsiC0la

Roadie

159 Views

1 replies

0 likes

  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Sync from one device to another

PlanPremiumCountryU.S.Device(Samsung Galaxy S22, Asus Vivobook)Operating System(Android 16, Windows 11) My Question or IssueI use Spotify primarily on these 2 devices. I use my phone for my commute (45 minutes) and my PC when I'm at the office. These...

Casual Listener

Plan Premium Country U.S. Device (Samsung Galaxy S22, Asus Vivobook) Operating System (Android 16, Windows 11)   My Question or Issue I use Spotify primarily on these 2 devices.  ...

Billy-J

Spotify Star

454 Views

3 replies

0 likes

  • 454 Views
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Solved!!Superuser Contribution Keyboard light turning off

PlanPremiumCountryFranceDeviceMSI cyborg 15 A12VOperating Systemwin 11My Question or IssueWhen I go on the Spotify app, the lights of my keyboard turns off, they immediately turn back on when I switch to another app, it does that since I got my accou...

Casual Listener

Plan Premium Country France Device MSI cyborg 15 A12V Operating System win 11 My Question or Issue When I go on the Spotify app, the lights of my keyboard turns off, they immediately turn ba...

Gabriel9292

Casual Listener

7117 Views

20 replies

2 likes

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  • 20 replies
  • 2 likes

Superuser Contribution Empty playlists and no songs play with blank album art

I’m having a very similar issue in 2026 on Windows 11. The Spotify desktop app randomly shows blank tracks and placeholders in artist pages and playlists. I have already reinstalled Spotify, removed cache, disabled hardware acceleration, and switched...

Newbie

I’m having a very similar issue in 2026 on Windows 11. The Spotify desktop app randomly shows blank tracks and placeholders in artist pages and playlists. I have already reinstalled Spotify, removed ...

AlejaR

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I open spotify in Desktop?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

OscarDC

Moderator

297 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution dj x dissapearing

PlanPremiumCountryswedenDeviceOperating SystemWindows 11 My Question or IssueDj x just dissapearing i have used it before

Regular

  Plan Premium Country sweden Device Operating System Windows 11   My Question or Issue Dj x just dissapearing i have used it before  

Vasil

Moderator

536 Views

9 replies

1 likes

  • 536 Views
  • 9 replies
  • 1 likes

Superuser Contribution Audiobooks category not loading

PlanPremium DuoCountryCanadaDeviceDesktop AppOperating SystemWindows 11 My Question or IssueWhen using the windows desktop app, if i click the audiobook tab, nothing shows up. it started doing that about a month(ish) ago, but before that it was fine....

Casual Listener

  Plan Premium Duo Country Canada Device Desktop App Operating System Windows 11   My Question or Issue When using the windows desktop app, if i click the audiobook tab, nothing ...

OscarDC

Moderator

253 Views

4 replies

0 likes

  • 253 Views
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Superuser Contribution Local files not ordered by track

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueHello,On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now when ordering local files by album, the track order is not respected, so local...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue Hello, On Spotify 1.1.48.625.g1c87c7f7-a, I have a problem with local files, now ...

tymaycry

Casual Listener

2360 Views

5 replies

3 likes

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  • 3 likes

Superuser Contribution Bug: Unplayed Oldest not playing

Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...

Regular

Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...

GunnarSkogsholm

Regular

569 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution The pages open in new tab instead of the same page

Plan: FreeCountry: Poland DeviceDesktop, web playerOperating SystemWindows 10 My Question or IssueWhen I try to navigate through Spotify, it opens pages in new tabs, not in same one - it's really annoying and navigating is really hard.

Regular

Plan: Free Country: Poland   Device Desktop, web player Operating System Windows 10   My Question or Issue When I try to navigate through Spotify, it opens pages in new tabs, ...

ntamitsinis

Casual Listener

755 Views

10 replies

0 likes

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Superuser Contribution Black Screen (Windows 11)

A couple of weeks ago, Spotify's Windows 11 desktop app was updated, and since then I haven't been able to use it at all. On launch, I get to see the player's UI for a second, then my PC's screen goes black. Completely. No error messages, nothing. I ...

Regular

A couple of weeks ago, Spotify's Windows 11 desktop app was updated, and since then I haven't been able to use it at all. On launch, I get to see the player's UI for a second, then my PC's screen goe...

Hamullec

Visitor

30491 Views

63 replies

2 likes

  • 30491 Views
  • 63 replies
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Superuser Contribution We'll play video when available, from now on... not working

My Question or IssueWhen I click the the Music Video link to play a video, the message "We'll play video when available, from now on." is displayed. However the next song reverts back to Audio Only. Is this simply not working or is there a setting to...

Casual Listener

My Question or Issue When I click the the Music Video link to play a video, the message "We'll play video when available, from now on." is displayed.  However the next song reverts back to Audi...

imDosEquis

Visitor

708 Views

2 replies

1 likes

  • 708 Views
  • 2 replies
  • 1 likes

Superuser Contribution No search

PlanPremiumCountryUnited StatesDeviceVictus laptop by hpOperating SystemWindows My Question or IssueMy internet connection is pristine, yet i cannot search anything on spotify. it always results in "no results found" no matter what i type in. i've re...

Visitor

Plan Premium Country United States Device Victus laptop by hp Operating System Windows   My Question or Issue My internet connection is pristine, yet i cannot search anything on spotif...

Paula_Vi

Moderator

255 Views

3 replies

2 likes

  • 255 Views
  • 3 replies
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Spotify won't correctly size the window on portrait 2nd monitor after Windows 10 creators update

I have a 2560x1440 main screen and 2 1080x1920 portrait monitors (one each side) after the WIndows 10 creators update Spotify will no longer render a window on the side monitors that is greater in height that the centre monitor. I fyou maximise the s...

Newbie

I have a 2560x1440 main screen and 2 1080x1920 portrait monitors (one each side) after the WIndows 10 creators update Spotify will no longer render a window on the side monitors that is greater in he...

eyetoy83

Newbie

2473 Views

4 replies

3 likes

Windows
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  • 3 likes

Superuser Contribution Why is my Spotify not working in Opera browser?

I just migrated from Chrome to Opera and my Spotify (in the regular tab and in the side app of the browser) is completely crazy. All songs play for 9 seconds (more or less) and then suddenly stop, no more sound pops up. Then, to make matters worse, I...

Visitor

I just migrated from Chrome to Opera and my Spotify (in the regular tab and in the side app of the browser) is completely crazy. All songs play for 9 seconds (more or less) and then suddenly stop, no...

VibeCheck123

Visitor

6655 Views

5 replies

0 likes

  • 6655 Views
  • 5 replies
  • 0 likes

I want to browse albums NOT playlists.

PlanPremiumCountryCanadaDevice Operating SystemWindows 10 My Question or IssueWhen I click on browse I then a genre I expected to view ablums within that genre. All I see is other people's playlists and recent alblems. I want to see a list of artists...

Newbie

Plan Premium Country Canada Device   Operating System Windows 10   My Question or Issue When I click on browse I then a genre I expected to view ablums within that genre. All I se...

ProSoul

Casual Listener

2245 Views

5 replies

8 likes

  • 2245 Views
  • 5 replies
  • 8 likes

Superuser Contribution Blank audio to output even when playing on another device

Hello, I would like to report an issue. When playing music on another device on the same spotify account the spotify pc app still outputs a blank audio to the output of the pc even if it shall not play sound on it.This leads to issues with bluetooth ...

Casual Listener

Hello, I would like to report an issue.   When playing music on another device on the same spotify account the spotify pc app still outputs a blank audio to the output of the pc even if it sh...

dadodasyra

Casual Listener

434 Views

4 replies

0 likes

bug
  • 434 Views
  • 4 replies
  • 0 likes