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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2054 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150391 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138356 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11277 Views

1 replies

6 likes

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Spotify crashing laptop

Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always have to do a hard reset with the power button. Plan...

Visitor

Spotify randomly crashes on my laptop. And not only does it crash, it takes the whole laptop with it. Everything freezes and it goes black screen. Cannot reset or restart with ctrl-Alt-Del. I always ...

ribezaz

Spotify Star

721 Views

1 replies

1 likes

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Disable animations or switch to a minimum

PlanPremiumCountryGermanyDeviceDesktop PC CPU: Intel Core i7 8700 - 3.19 GHzRAM 16,0 GBSpotify and Windows run on a SSD Samsung 870GPU: AMD Radeon RX 6700 XT (12 GB) Operating SystemWindows 10 My Question or Issue Hey guys! I saw in the Task-Manager,...

Casual Listener

Plan Premium Country Germany Device Desktop PC   CPU: Intel Core i7 8700 -  3.19 GHz RAM 16,0 GB Spotify and Windows run on a SSD Samsung 870 GPU: AMD Radeon RX 6700 XT (12 GB) ...

782 Views

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Superuser Contribution Not possible to scroll in artist view

When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing. PlanPremiumCountryDenmarkDeviceLenovo Thinkpad (PC) Windows 11/Chrome My Question or IssueWhen using Sp...

Newbie

When using Spotify web player, entering an artist page, I cannot scroll in the view. No scrollbar is present, and scrolling on mouse does nothing.  Plan Premium Country Denmark Device Leno...

Dessi

Moderator

607 Views

1 replies

0 likes

bug
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Premium Family

Premium Family Denmark Windows PC Hi! I can't login to my son's education PC. I cant get the same options to switch between my account and my son's. I can at my mobile.

Newbie

Premium Family  Denmark   Windows PC    Hi!  I can't login to my son's education PC. I cant get the same options to switch between my account and my son's. I can at my ...

Bittencourt

Spotify Star

522 Views

1 replies

0 likes

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Superuser Contribution translation (german)

when you add a song in the german translation (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not correct, it should show vor 2min (2min ago)

Visitor

when you add a song in the german translation  (at least o nthe desktop idk if its the same on phoen but prob.) as the date when i added it it shows in 2min, which means in 2min xD but thats not...

Vasil

Moderator

830 Views

2 replies

0 likes

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Superuser Contribution "can't play this right now" when clicking on tracks on an artist's discography page

Plan: PremiumCountry: NorwayOS: Windows 11 23H2 w/all updatesSpotify for Windows (64 bit)1.2.63.394.g126b0d89 Sometimes for me this results in "Spotify can't play this right now" after a short while:1. Open the page of an artist2. Click on "Show all"...

Regular

Plan: Premium Country: Norway OS: Windows 11 23H2 w/all updates Spotify for Windows (64 bit) 1.2.63.394.g126b0d89   Sometimes for me this results in "Spotify can't play this right now" aft...

Victoriana

Casual Listener

4353 Views

14 replies

2 likes

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music keeps stopping every 30 seconds since i’ve got premium

PlanPremiumCountryRomaniaDevicexbox series sOperating SystemidkMy Question or Issuemusic keeps stopping after 11:20 pm

Visitor

Plan Premium Country Romania Device xbox series s Operating System idk My Question or Issue music keeps stopping after 11:20 pm  

Jose_M

Spotify Star

697 Views

1 replies

0 likes

Possible Bug
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Solved!!Superuser Contribution Spotify on start-up opens just on half of the screen

PlanPremiumCountryCzechiaDeviceAsus tuf15Operating SystemWindows 11 I have been having lately issue with spotify that it opens just on half of my screen. I tried fixing it many times and it always opens just on one half of the screen and it triggers ...

Casual Listener

Plan Premium Country Czechia Device Asus tuf15 Operating System Windows 11   I have been having lately issue with  spotify that it opens just on half of my screen. I tried fixing i...

Joan

Moderator

803 Views

1 replies

0 likes

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music stops at 10 seconds

I try to play any music and it stops after 10 seconds, despite the bar is still running, but no sound. I reinstalled app several times and same happening.

Casual Listener

I try to play any music and it stops after 10 seconds, despite the bar is still running, but no sound. I reinstalled app several times and same happening.

Jose_M

Spotify Star

572 Views

1 replies

0 likes

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Spotify trava no meio de uma propaganda

PlanoFreeCountryBrasilDevicePC O meu ambiente de trabalho usa Spotify Free; porém SEMPRE que começa a propaganda específica da Americanas ele trava e não volta mais. É necessário desconectar ele de todos os computadores e aparelhos pra que volte (o q...

Newbie

Plano Free Country Brasil Device PC   O meu ambiente de trabalho usa Spotify Free; porém SEMPRE que começa a propaganda específica da Americanas ele trava e não volta mais. É necessário d...

Jose_M

Spotify Star

507 Views

1 replies

0 likes

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Solved!! Missing audio on a song

PlanPremiumCountryColombiaDeviceMotorola G60 and windows desktopOperating SystemAndroid and Windows 11 My Question or IssueFrom several weeks ago I found that the audio on the song "Forever we can make it!" of "THYME" is not correct.Sounds like it ha...

Visitor

Plan Premium Country Colombia Device Motorola G60 and windows desktop Operating System Android and Windows 11   My Question or Issue From several weeks ago I found that the audio on th...

AdamDamon

Spotify Star

646 Views

1 replies

0 likes

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Solved!!Superuser Contribution Main Search Bar Issue: Windows 10

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

Casual Listener

@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45   Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works  

Dessi

Moderator

28718 Views

86 replies

15 likes

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Lagging

Operating SystemWindows 11My Question or IssueThe desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too heavy?

Newbie

Operating System Windows 11 My Question or Issue The desktop app is lagging, although my PC is powerful enough to handle bigger programs. Is it me or the addition of video content made the app too...

Amay

Spotify Star

636 Views

1 replies

0 likes

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repeat song not working

now working repeat song.

Visitor

now working repeat song.

Jose_M

Spotify Star

726 Views

1 replies

0 likes

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Solved!!Superuser Contribution Webplayer cannot play content / stops playing after 10 seconds

PlanPremium Operating SystemWindows 11 My Question or IssueFor about 10 days now, everytime I try to play songs through the webplayer, a "Spotify cannot play this now" error appears. It then loops through all the songs in the playlist until it latche...

Casual Listener

Plan Premium   Operating System Windows 11   My Question or Issue For about 10 days now, everytime I try to play songs through the webplayer, a "Spotify cannot play this now" error a...

shashasha123321

Visitor

3672 Views

21 replies

5 likes

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How do I get my computer to stay on one podcast for multiple episodes?

On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?

Newbie

On my phone, I can start a podcast and it will play all unplayed episodes before switching to another podcast. On my computer, it changes to a different podcast after one episode. How do I fix that?

Bittencourt

Spotify Star

692 Views

1 replies

0 likes

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Options Menu not appearing when right clicking songs.

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried reinstalling Spotify and using the Browser app and...

Newbie

The "More options" menu shown below is no longer appearing when you right click on a song or artist. It only shows if you click the 3-dot icon now. Is there a way to get this feature back? I've tried...

Amay

Spotify Star

679 Views

1 replies

0 likes

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Superuser Contribution Spotify video songs not working

Plan : PremiumCountry : IndiaDevice(Asus Vivobook)Operating System(Windows 10) My Question or Issuewhenever i play video songs it shows up "try installing latest version" even though it is the latest version . i even tried reinstalling . And sometime...

Casual Listener

Plan : Premium Country : India Device (Asus Vivobook) Operating System (Windows 10)   My Question or Issue whenever i play video songs it shows up "try installing latest version" ev...

Novy

Moderator

843 Views

1 replies

0 likes

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Superuser Contribution I'm using https://open.spotify.com/ -- but I can't see the search box.

1) I cant' find the search box on https://open.spotify.com/2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/46497893) The link to https://open.spotify.com/browse/ returns "Page not found".Many thanks for any...

Visitor

1) I cant' find the search box on https://open.spotify.com/ 2) I looked at https://community.spotify.com/t5/FAQs/Search-filter-and-sort-in-Spotify/ta-p/4649789 3) The link to https://open.spotify.c...

Joan

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes