Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83406 Views

40 replies

68 likes

  • 83406 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790814 Views

503 replies

64 likes

  • 790814 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22647 Views

24 replies

7 likes

  • 22647 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3021 Views

0 replies

4 likes

  • 3021 Views
  • 0 replies
  • 4 likes

Superuser Contribution Algo deu errado Experimente recarregar a página eu tenho esse erro

não consigo entrar no site nem no aplicativo do desktop porem no celular fica normal fica aparecendo esse erro de recarregar a pagina e no aplicativo diz isso

Visitor

não consigo entrar no site nem no aplicativo do desktop porem no celular fica normal fica aparecendo esse erro de recarregar a pagina e no aplicativo diz isso

OscarDC

Moderator

6393 Views

22 replies

0 likes

  • 6393 Views
  • 22 replies
  • 0 likes

Solved!! Black record symbol when trying to play songs

Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while. When I click play song all that happens is where the picture of cov...

Casual Listener

Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while.   When I ...

JustinLi

Visitor

2584 Views

6 replies

4 likes

  • 2584 Views
  • 6 replies
  • 4 likes

Is Spotify streaming 44 or 48khz?

Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound better on Spotify, and others in 48khz, there seems to be a clear aud...

Visitor

Hello there,   I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound bet...

GuestNoOne

Visitor

16894 Views

4 replies

0 likes

Windows
  • 16894 Views
  • 4 replies
  • 0 likes

Solved!! How do you see the list I'm currently playing?

On desktop, when I click on another artist or playlist to take a look at it, I can't go back to the list I was playing, like a playlist or a radio. Sometimes, I can use the back buttons, but that does not always work. In the past, I could just click ...

Casual Listener

On desktop, when I click on another artist or playlist to take a look at it, I can't go back to the list I was playing, like a playlist or a radio. Sometimes, I can use the back buttons, but that doe...

Jason4950209394

Casual Listener

88861 Views

4 replies

2 likes

  • 88861 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify sync/connection problem

PlanPremiumCountryGermanyDeviceASUS G16 Gaming LaptopOperating SystemWindows 11 Home V 24H2My Question or IssueI use spotify on my Android phone, desktop PC at home and a laptop. Whenever I'm not at home I'm using a mobile 5G router for internet on m...

Casual Listener

Plan Premium Country Germany Device ASUS G16 Gaming Laptop Operating System Windows 11 Home V 24H2 My Question or Issue I use spotify on my Android phone, desktop PC at home and a lapto...

MihailY

Moderator

1124 Views

5 replies

0 likes

  • 1124 Views
  • 5 replies
  • 0 likes

Superuser Contribution Jam link doesn't work - host has ended the Jam session error

Plan - Premium Country - USA Operating System Windows My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we freshly made to test the issue, and both of ours say that the host has ended ...

Newbie

Plan - Premium Country - USA Operating System Windows   My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we fr...

lordfurion

Newbie

4974 Views

15 replies

1 likes

  • 4974 Views
  • 15 replies
  • 1 likes

Cant play songs, app unresponsive

PlanPremium CountryUKDeviceWindows 11 My Question or IssueWas working fine, but this morning spotify started crashing and now won't play any songs. Controls are blanked out. It does keep opening more spotify windows. Will work for a min after restart...

Newbie

Plan Premium  Country UK Device Windows 11   My Question or Issue Was working fine, but this morning spotify started crashing and now won't play any songs. Controls are blanked out....

ribezaz

Spotify Star

694 Views

1 replies

1 likes

  • 694 Views
  • 1 replies
  • 1 likes

Superuser Contribution Daily mixes inconsistent on different devices

PlanPremiumCountryEnglandDevicePhone 8 PlusChromebook/Web connectionOperating SystemiOS/ChromeOS Chrome Browser My Question or IssueDaily mixes are not showing the same songs on different devices.This has been reported before:https://community.spotif...

Casual Listener

  Plan Premium Country England Device Phone 8 Plus Chromebook/Web connection Operating System iOS/ChromeOS Chrome Browser   My Question or Issue Daily mixes are not showing the ...

ARG_ON

Casual Listener

8116 Views

29 replies

3 likes

  • 8116 Views
  • 29 replies
  • 3 likes

desktop playlist/album scroll preview limited to 20 songs?

PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueI recently noticed that the desktop version now has the preview feature, but whenever i use it, it always stops me 20 songs in. this doesnt happen on my phone, i can listen to 20...

Casual Listener

Plan Premium Country Brazil   Operating System Windows 10   My Question or Issue I recently noticed that the desktop version now has the preview feature, but whenever i use it, it ...

topfnstrudel

Newbie

1071 Views

2 replies

1 likes

  • 1071 Views
  • 2 replies
  • 1 likes

Queue keeps changing - adding banned songs and generally being a fxcking menace

DeviceWindowsOperating SystemWindows My Question or IssueAs stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it come back to the queue in a new place. I've done this 10 times stra...

Roadie

Device Windows Operating System Windows   My Question or Issue As stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it...

12138189748

Casual Listener

1562 Views

2 replies

0 likes

  • 1562 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume gets put to max randomly.

This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.

Visitor

This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files. 

Dessi

Moderator

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution no icon on task bar

PlanFree/PremiumCountry DeviceGalaxyBook 4 pro 360Operating Systemwindows 11 My Question or IssueHiInstalled via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other ...

Regular

Plan Free/Premium Country   Device GalaxyBook 4 pro 360 Operating System windows 11   My Question or Issue Hi Installed via microsoft store and Spotify icon just don't show up in...

jfa132

Newbie

9106 Views

13 replies

0 likes

  • 9106 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Why was the queue moved to the right instead of the center?

My playlist queue used to be in the center column on the desktop app. Now it has moved to the right column and I really hate it there. How do I move it back to the center?THIS IS NOT, IN ANY WAY, "SOLVED".

Regular

My playlist queue used to be in the center column on the desktop app. Now it has moved to the right column and I really hate it there. How do I move it back to the center? THIS IS NOT, IN ANY WAY, "...

rednblu

Roadie

35871 Views

158 replies

178 likes

  • 35871 Views
  • 158 replies
  • 178 likes

Superuser Contribution Volume resets every time spotify opens with Windows

Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have crossfade set to 12s, and launch minimized with windows.

Music Fan

Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day.  I have cr...

ina143

Visitor

9084 Views

10 replies

4 likes

resets
Spotify
volume
volume issues
Volume Levels
windows10
  • 9084 Views
  • 10 replies
  • 4 likes

Superuser Contribution Automatically minimizing Spotify when I log in on PC doesn't work. How do I fix this problem?

SpotifyFreeCountryNetherlandsDeviceDell Latitude NotebookOSWindows 11 25H2 I've tried many solutions, but none have worked so far.- Disabled and enabled "minimize" in settings.- I disabled Hardware Acceleration in settings.- I reset Spotify data.- I ...

Newbie

Spotify Free Country Netherlands Device Dell Latitude Notebook OS Windows 11 25H2   I've tried many solutions, but none have worked so far. - Disabled and enabled "minimize" in setti...

Novy

Moderator

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have deleted an album from my library by mistake, but when i try to return it it does not w...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Maria

Moderator

1512 Views

3 replies

0 likes

  • 1512 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disconnect Bluetooth speaker causes Spotify (paused) to resume whatever song is qued

I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other apps) to start playing whatever song was paused. I'...

Regular

I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other ...

Vasil

Moderator

2300 Views

8 replies

1 likes

  • 2300 Views
  • 8 replies
  • 1 likes

Solved!! Disable the smart shuffle.

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWin11 64bit My Question or IssueCould you please disable the smart shuffle feature? This is the worst feature since I started using Spotify nine years ago.Could you add a toggle button in the setti...

Regular

Plan Premium Country Taiwan Device Desktop Operating System Win11 64bit   My Question or Issue Could you please disable the smart shuffle feature? This is the worst feature since I sta...

ckgcZarZar

Regular

867 Views

3 replies

1 likes

  • 867 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Buttons in top right corner of windows desktop app have top margin

PlanPremiumCountryGermanyDevicedifferent PCsOperating SystemWindows 10, Windows 11 My Question or IssueThe buttons in the top right corner are no longer at the top of the app. This is very annoying for me, as it makes it significantly more difficult ...

Newbie

Plan Premium Country Germany Device different PCs Operating System Windows 10, Windows 11   My Question or Issue The buttons in the top right corner are no longer at the top of the app...

spotfy_x_button

Casual Listener

16740 Views

74 replies

35 likes

"Desktop"
"Windows"
Desktop Windows 10
UI
UX
windows 11
  • 16740 Views
  • 74 replies
  • 35 likes

Superuser Contribution Desktop: Can't Decrease Window Size

PlanPremiumCountryUnited States DeviceHP Spectre x360Operating SystemWindows 11 My Question or IssueI'm using the Spotify Desktop application on my HP Spectre laptop, and I'm not able to resize the window to be smaller than a certain size. I tend to ...

Newbie

Plan Premium Country United States   Device HP Spectre x360 Operating System Windows 11   My Question or Issue I'm using the Spotify Desktop application on my HP Spectre laptop, ...

andres1gb

Visitor

3221 Views

4 replies

5 likes

  • 3221 Views
  • 4 replies
  • 5 likes