Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81191 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776835 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18271 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
SpotifyFreeCountryNetherlandsDeviceDell Latitude NotebookOSWindows 11 25H2 I've tried many solutions, but none have worked so far.- Disabled and enabled "minimize" in settings.- I disabled Hardware Acceleration in settings.- I reset Spotify data.- I ...
Spotify Free Country Netherlands Device Dell Latitude Notebook OS Windows 11 25H2 I've tried many solutions, but none have worked so far. - Disabled and enabled "minimize" in setti...
Moderator
800 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have deleted an album from my library by mistake, but when i try to return it it does not w...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Moderator
1495 Views
3 replies
0 likes
I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other apps) to start playing whatever song was paused. I'...
I have a bluetooth speaker that turns off when the computer is inactive for ten minutes. If Spotify is open and paused, the bluetooth speaker turning off triggers Spotify (and only Spotify, no other ...
Moderator
2256 Views
8 replies
1 likes
PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWin11 64bit My Question or IssueCould you please disable the smart shuffle feature? This is the worst feature since I started using Spotify nine years ago.Could you add a toggle button in the setti...
Plan Premium Country Taiwan Device Desktop Operating System Win11 64bit My Question or Issue Could you please disable the smart shuffle feature? This is the worst feature since I sta...
Regular
845 Views
3 replies
1 likes
PlanPremiumCountryGermanyDevicedifferent PCsOperating SystemWindows 10, Windows 11 My Question or IssueThe buttons in the top right corner are no longer at the top of the app. This is very annoying for me, as it makes it significantly more difficult ...
Plan Premium Country Germany Device different PCs Operating System Windows 10, Windows 11 My Question or Issue The buttons in the top right corner are no longer at the top of the app...
Casual Listener
16241 Views
74 replies
35 likes
PlanPremiumCountryUnited States DeviceHP Spectre x360Operating SystemWindows 11 My Question or IssueI'm using the Spotify Desktop application on my HP Spectre laptop, and I'm not able to resize the window to be smaller than a certain size. I tend to ...
Plan Premium Country United States Device HP Spectre x360 Operating System Windows 11 My Question or Issue I'm using the Spotify Desktop application on my HP Spectre laptop, ...
Visitor
3120 Views
4 replies
5 likes
PlanPremiumCountryGermanyDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueI have noticed lately that when I play an "auto-generated" playlist, such as song radio or artist radio, that the list keeps changing after I have started the ...
Plan Premium Country Germany Device Lenovo laptop Operating System Windows 10 My Question or Issue I have noticed lately that when I play an "auto-generated" playlist, such as song r...
Moderator
1985 Views
5 replies
0 likes
Device(PC)Operating System(Windows 11) My Question or IssueEvery page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but music still plays and I have connection. It's been happening for 3 days. apparen...
Device (PC) Operating System (Windows 11) My Question or Issue Every page I go to in the Spotify app just wont work and say "Something went wrong try reloading the page" but musi...
Visitor
34029 Views
18 replies
1 likes
I tried zooming and it didn't help.And the webpage of it is perfectlt fine.
I tried zooming and it didn't help. And the webpage of it is perfectlt fine.
Moderator
3891 Views
24 replies
1 likes
PlanPremiumDevicesHP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th genOperating SystemsWindows 7 Professional and iOS 15.4.1 Lately I've noticed that while I'm playing music on my phone and also have the desktop version...
Plan Premium Devices HP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th gen Operating Systems Windows 7 Professional and iOS 15.4.1 Lately I've noticed that...
Visitor
5136 Views
4 replies
3 likes
PlanPremiumCountryItalyDeviceLaptop AsusOperating SystemWindows 10 My Question or IssueWhen using the Windows Spotify application, the error, "Spotify can't play this right now. If you have the file on your computer you can import it"
Plan Premium Country Italy Device Laptop Asus Operating System Windows 10 My Question or Issue When using the Windows Spotify application, the error, "Spotify can't play this right n...
Casual Listener
1333 Views
4 replies
0 likes
PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueIn one of my playlists, the smart shuffle mode can not turn off. The icon is green and when I click on it, it loads and turns itself back on. I do NOT want the smart shuffle...
Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue In one of my playlists, the smart shuffle mode can not turn off. The icon is green and when I cli...
Moderator
935 Views
1 replies
0 likes
Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks
Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks
Casual Listener
12292 Views
3 replies
5 likes
PlanPremiumCountryUnited statesDeviceDesktop (pc)Operating SystemWindows 10 My Question or IssueRecently I've been looking through my D drive and I see a bunch of 2 digit folders some containing nothing others containing a file that is named gibberis...
Plan Premium Country United states Device Desktop (pc) Operating System Windows 10 My Question or Issue Recently I've been looking through my D drive and I see a bunch of 2 digit fol...
Music Fan
14347 Views
11 replies
0 likes
On the Windows desktop version, make the volume slider bigger. The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 sound bar, to easily adjust/slide the volume. And I think mos...
On the Windows desktop version, make the volume slider bigger. The screen/UI is large enough and it would we quite handy as to adjust the volume in an easy way. More or like the Windows 10 s...
Newbie
2706 Views
8 replies
9 likes
Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs
Have we ever got a solution to move all of our off-line music and settings to a new computer, I have over 50GB of songs
Spotify Star
822 Views
1 replies
0 likes
I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an opportunity to say that I should clean install (which I have do...
I have tried everything, everything. Unless you have a new command prompt entry for me to make, I have tried it. This is a formal functionality failure report to hand to the devs, not an o...
Newbie
31232 Views
19 replies
8 likes
PlanPremiumCountry DeviceDesktopOperating SystemWindows 11 My Question or IssueMy update.json reads:{"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Update\\spotify_installer-1.2.74.477.g3be53afe-1297.exe","version_from":"1.2.73.474","ve...
Plan Premium Country Device Desktop Operating System Windows 11 My Question or Issue My update.json reads: {"update_path":"C:\\Users\\Username\\AppData\\Local\\Spotify\\Updat...
Roadie
929 Views
2 replies
0 likes
G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyone else come across this problem and found a fix for it? I ha...
G'Day from Australia, I use Spotify on my Windows laptop and it stops playing whenever Windows gives a notification (e.g. it plays a ping and gives a message when I receive email). Has anyon...
Regular
3501 Views
17 replies
1 likes
ok so i got dis **bleep** ah thing whenevr i try to login to ma acc on ma laptop n it says ''pair ur Spotify acc!!'' **bleep** naw **bleep** i dont wanna**bleep**...but even if i close n open/ log out n log in IT STILL DOESNT WORK n its like i didnt ...
ok so i got dis **bleep** ah thing whenevr i try to login to ma acc on ma laptop n it says ''pair ur Spotify acc!!'' **bleep** naw **bleep** i dont wanna**bleep**...but even if i close n open/ log ou...
Spotify Star
1028 Views
1 replies
0 likes
