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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1061 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143315 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127774 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10783 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution web browser not working

PlanPremiumCountryusaDevicePCOperating Systemwindows 10, and linux os My Question or Issueevery time i open the spotify web browser i get a single error say spotify cant play this atm and then it skips 5 songs and plays exactly 10 seconds of a song t...

Music Fan

Plan Premium Country usa Device PC Operating System windows 10, and linux os   My Question or Issue every time i open the spotify web browser i get a single error say spotify cant play...

badgoat

Music Fan

2837 Views

13 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Regular

  Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10    My Question or Issue   Hi. I'm having a problem with Spotify desktop app random...

Siddhantsandilya

Casual Listener

5633 Views

4 replies

0 likes

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Superuser Contribution Volume Control Does not work

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is to open spotify in my web browser and play it from ...

Casual Listener

Using the Spotify app for windows, when I try to adjust the volume the volume control does not change anything. I can either have it on full volume or muted. The only fix I currently have to this is ...

12124234324

Visitor

855 Views

6 replies

1 likes

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  • 1 likes

Buggy UI on Spotify Win11 theater podcast

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may slide up and down continuously for no apparent reason...

Casual Listener

When I click the theater mode button next to the full-screen button and then pause the episode, if I unfocus the window and make it idle, the UI, particularly the comment and chapter sections, may sl...

MauriceMV

Spotify Star

511 Views

1 replies

0 likes

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The reason why the desktop app is so slow after a week of usage

PlanFree/Premium Operating SystemWindows 11 My Question or IssueThe desktop app is so slow after a week of usage because it's using the react-query package. I just got tired of uninstalling the app and then installing it, so here I am posting this.Us...

Music Fan

Plan Free/Premium   Operating System Windows 11   My Question or Issue The desktop app is so slow after a week of usage because it's using the react-query package. I just got tired o...

eih5

Casual Listener

902 Views

2 replies

2 likes

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Solved!!Superuser Contribution Spotify sound so quiet all of a sudden (Win 11)

Plan: PremiumCountry: PHDevice: Spotify for Windows (64 bit) 1.2.52.442.g01893f92Operating System: Win 11Speaker: Edifier r1380db Issue:All of the sudden my Spotify sound in my speaker is quiet. Normally my volume is only at 20% in the application, n...

Regular

Plan: Premium Country: PH Device: Spotify for Windows (64 bit) 1.2.52.442.g01893f92 Operating System: Win 11 Speaker: Edifier r1380db   Issue: All of the sudden my Spotify sound...

GavinSpavin

Music Fan

45861 Views

28 replies

2 likes

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trouble with device

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it?but when i play to other output its work like normal and when i went to other place using the ...

Visitor

i have a headphone and want to play it through the Spotify app in computer but cant by some reason its doesn't play and said if i have a file and import it? but when i play to other output its work ...

Billy-J

Spotify Star

730 Views

1 replies

0 likes

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Superuser Contribution Persistent Gray Screen on External Monitor (Clamshell Mode) Despite Animation Setting Enabled

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggested workaround, which is to enable the "Animate cont...

Newbie

I am experiencing a persistent and recurring "gray screen" bug with the Spotify desktop application on Windows 11. This issue renders the application completely unusable. The common community-suggest...

Ivelina

Moderator

929 Views

1 replies

0 likes

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Solved!!Superuser Contribution Volume adjust delayed

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

Regular

When adjusting the volume on the Spotify app, it no longer changes instantly like it used to. Instead it now is delayed by 3-4 seconds

usman2

Newbie

4162 Views

11 replies

0 likes

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Superuser Contribution Web Player constantly freezes

Hello, PlanPremium IndividualCountryPoland DeviceDell Inspiron 15Operating SystemWindows 10 x64 My Question or IssueI have weird problem with Spotify Web Player and haven't found any solution here. The page doesn't always load on first try and I need...

Newbie

Hello,   Plan Premium Individual Country Poland   Device Dell Inspiron 15 Operating System Windows 10 x64   My Question or Issue I have weird problem with Spotify Web Play...

Basketball_66

Roadie

852 Views

3 replies

0 likes

Web player issue
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Why did you remove the ability to move the cache?

PlanFree/PremiumCountry DeviceDesktop ComputerOperating SystemWindows 11 My Question or IssueWhy was the ability to move the cache removed from Spotify for the Win 11 Desktop? I need for this to be reimplemented so I can conserve SSD space.

Casual Listener

Plan Free/Premium Country   Device Desktop Computer Operating System Windows 11   My Question or Issue Why was the ability to move the cache removed from Spotify for the Win 11 De...

Basketball_66

Roadie

778 Views

3 replies

1 likes

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Solved!!Superuser Contribution Admin account install error

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTHER APP on the planet? Win10

Casual Listener

Unable to install on an Admin account. Getting the "please install on a normal account" error. This is not and WILL NOT be an option. This is a ridiculous requirement. How do I install like EVERY OTH...

DonnyJames

Casual Listener

910 Views

2 replies

1 likes

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Superuser Contribution Can't see all songs by an artist

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueI've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I can't find where the option is anymore. I looked around and it looks li...

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue I've been having trouble seeing all songs by an artist on their artist page. I know I used to be able to but I...

kennybooboo

Visitor

3610 Views

6 replies

1 likes

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Superuser Contribution music won't play on my laptop

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music from local files, I'm playing official releases.

Visitor

whenever I open the app on my desktop to play music, I get a notification that says "Spotify can't play this right now. If you have the file on your computer you can import it." I'm not playing music...

Yordan

Moderator

2439 Views

12 replies

2 likes

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Superuser Contribution Play OPUS files on desktop app

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone.Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my PC, but they don't appear in the 'Local Files' sectio...

Casual Listener

I recently sorted a bunch of OPUS files into newly created Spotify playlists on my phone. Now, I wanted to play them on my PC using the desktop app. So, I imported all the files from my phone to my ...

crrodriguezr

Visitor

1480 Views

4 replies

0 likes

Play OPUS files on deskop app
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Soptify thinking normal music is a local file

PlanPremium Individual (Spark NZ)CountryNew ZealandDeviceDell Inspiron 2017Operating SystemWindows 10 My Question or IssueWhen clicking play on songs it doesn't play instead it says Local File not found. I have reinstalled spotify multiple times howe...

Visitor

Plan Premium Individual (Spark NZ) Country New Zealand Device Dell Inspiron 2017 Operating System Windows 10   My Question or Issue When clicking play on songs it doesn't play instead ...

Amay

Spotify Star

778 Views

1 replies

0 likes

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Solved!!Superuser Contribution songs play only 10 seconds

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, tried to log in from another account, there are no ...

Regular

songs play for a couple of seconds and then stop playing without pausing and the error “Cant play the current track” pops up. The error appeared after the last update, no problems in the Web Player, ...

robinstiritz

Visitor

2036 Views

7 replies

0 likes

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Superuser Contribution Web player pausing songs

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight. Anyone facing the same issue and know what to do? PlanFree and PremiumCountryBrazilOperating SystemWindows Google Chrome 64 bits v...

Casual Listener

I've been experiencing issues with web player it keeps pausing the song on its own with no effective solution in sight.  Anyone facing the same issue and know what to do?   Plan Free and...

unelected0446

Visitor

9041 Views

13 replies

5 likes

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Solved!!Superuser Contribution Local File song won't show new name

How can I get Spotify to use the names I've given to Local Files that I own? I have a number of recordings that I own, and I want the song names to be names that I choose when I import them into my private Spotify playlist. E.g., shorter or more mean...

Casual Listener

How can I get Spotify to use the names I've given to Local Files that I own?   I have a number of recordings that I own, and I want the song names to be names that I choose when I import them ...

Superapple1111

Visitor

16556 Views

10 replies

0 likes

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Superuser Contribution Discord not displaying listening status

PlanPremiumCountryUSADevice(Windows 10 desktop pc, iPhone 12 mini)Operating System(Windows 10) My Question or IssueDiscord wont display my listening activity from my desktop. When i try to play music on my spotify on my pc which i have the app downlo...

Casual Listener

Plan Premium Country USA Device (Windows 10 desktop pc, iPhone 12 mini) Operating System (Windows 10)   My Question or Issue Discord wont display my listening activity from my desktop....

Spawtified

Casual Listener

18551 Views

22 replies

4 likes

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  • 22 replies
  • 4 likes