Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12323 Views

105 replies

47 likes

  • 12323 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1498 Views

15 replies

2 likes

Possible Bug
  • 1498 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3814 Views

40 replies

2 likes

  • 3814 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9180 Views

0 replies

4 likes

  • 9180 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Music stop playing after 5 seconds

PlanPremiumCountrySpainDeviceHP Laptop 15Operating SystemWindows 10 My Question or IssueI can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Music starts playing and then stops after 5/6 seconds. Message of "Can't play the curr...

Casual Listener

  Plan Premium Country Spain Device HP Laptop 15 Operating System Windows 10   My Question or Issue I can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Mu...

Ghaith-TS

Casual Listener

59630 Views

24 replies

7 likes

  • 59630 Views
  • 24 replies
  • 7 likes

Camera permission access in windows 11

Dear Spotify Support Team,I am writing to seek clarification regarding a recent prompt I encountered while using the Spotify app on Windows. Upon launching the application, I was presented with a pop-up requesting camera access. This raised some conc...

Visitor

Dear Spotify Support Team, I am writing to seek clarification regarding a recent prompt I encountered while using the Spotify app on Windows. Upon launching the application, I was presented with a p...

PEPsiC0la

Roadie

566 Views

1 replies

1 likes

  • 566 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't solve the error session:103

Plan Free Operating System Windows 11 My Question or Issue I added Spotify to the firewall exception list and reinstalled the app, but nothing helps

Visitor

Plan Free Operating System Windows 11 My Question or Issue I added Spotify to the firewall exception list and reinstalled the app, but nothing helps  

CEDeVas

Visitor

17312 Views

30 replies

3 likes

  • 17312 Views
  • 30 replies
  • 3 likes

Superuser Contribution Spotify doesnt play the next song on the playlist

PlanPremiunCountryNorwayDeviceAcer Aspire laptopOperating SystemWindows 11 Home My Question or IssueHiSo it seems you have changed the way playlists function. When I search for a song in a playlist (please see the attached screenshot), and I press pl...

Regular

  Plan Premiun Country Norway Device Acer Aspire laptop Operating System Windows 11 Home   My Question or Issue Hi So it seems you have changed the way playlists function. When ...

Yordan

Moderator

113043 Views

8 replies

3 likes

  • 113043 Views
  • 8 replies
  • 3 likes

Superuser Contribution Audio skipping after 7-9 sec on all songs

PlanPremiumDevicePCOperating SystemWindows 11 25h2 My Question or IssueHow do i fix this, i have tried changing playback device, reinstalling, clearing chache, download spicetify (i didnt know if this would work but some of my friends got it) and mor...

Casual Listener

  Plan Premium Device PC Operating System Windows 11 25h2   My Question or Issue How do i fix this, i have tried changing playback device, reinstalling, clearing chache, download s...

wisest

Casual Listener

1335 Views

4 replies

0 likes

  • 1335 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution fullscreen button not showing

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

Visitor

the fullscreen button next to the miniplayer button doesn't appear. but on the spotify web the button appears

ZhaniDawn

Visitor

69345 Views

96 replies

12 likes

  • 69345 Views
  • 96 replies
  • 12 likes

Superuser Contribution Spotify Forgetting Liked Songs

FreeUnited Kingdom DeviceDell InspironOperating SystemWindows 10 My Question or Issue:Every time for the last month when I open up Spotify and listen to playlists containing songs I've previously liked, they do not register as having been liked, i.e....

Regular

Free United Kingdom   Device Dell Inspiron Operating System Windows 10   My Question or Issue: Every time for the last month when I open up Spotify and listen to playlists containi...

TrentJack

Newbie

8895 Views

16 replies

16 likes

  • 8895 Views
  • 16 replies
  • 16 likes

Solved!!Superuser Contribution Spotify windows app asking for me to select a certificate when I start it.

PlanPremiumCountryU.S.DeviceComputerOperating SystemWindows 11 My Question or IssueSpotify app pops up a box for me to select a certificate. Says "Select a certificate to authenticate yourself to apresolve.spotify.com:443". There are 2 listed. I've t...

Newbie

Plan Premium Country U.S. Device Computer Operating System Windows 11   My Question or Issue Spotify app pops up a box for me to select a certificate.  Says "Select a certificate ...

Kedaj_Dragovic

Casual Listener

2845 Views

15 replies

5 likes

Other
  • 2845 Views
  • 15 replies
  • 5 likes

Superuser Contribution Your Library cannot be expanded via mouse/keybinds beyond a certain point

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the album/playlist on the right, and my library on the left. Now currently, the libr...

Visitor

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue:  When I use Spotify on desktop, I like to keep my view split between the alb...

ficelles

Casual Listener

22782 Views

118 replies

33 likes

  • 22782 Views
  • 118 replies
  • 33 likes

Recommendations in playlists do not refresh.

PlanPremiumCountryTürkiyeDevicePCOperating SystemWindows 11 My Question or IssueI've created a new playlist today and wanted to add more songs to the playlist. I usually add 50-60 songs before using the recommended section at the bottom of the playli...

Newbie

Plan Premium Country Türkiye Device PC Operating System Windows 11   My Question or Issue I've created a new playlist today and wanted to add more songs to the playlist. I usually add ...

Amay

Spotify Star

717 Views

1 replies

1 likes

  • 717 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify lagging and making games lag, only when playing games!

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and now it not only stutters but also makes the game l...

Newbie

My old crappy computer used to play spotify fine when playing full-screen online games. Upgraded my rig last week and now a few days ago I noticed it starts stuttering when I start playing a game and...

JohnJackson

Visitor

25137 Views

19 replies

0 likes

Windows
  • 25137 Views
  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows Installer Bug, Impossible to Install Spotify!

Spotify Windows Installer from directly from Spotify contains a bug which doesn't allow user to install Spotify. Impossible to install Spotify ON WINDOWS 11. I tried today to install spotify directly from spotify site, (not the windows store version)...

Music Fan

Spotify Windows Installer from directly from Spotify contains a bug which doesn't allow user to install Spotify. Impossible to install Spotify ON WINDOWS 11.   I tried today to install...

AlexDeFoc

Music Fan

3030 Views

22 replies

0 likes

  • 3030 Views
  • 22 replies
  • 0 likes

Superuser Contribution Installer doesn't install

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise). It said it was for Spotify version 1.2.56.502.ga68d2d4f. You can check that in the Windows file properties on the downloa...

Roadie

I just downloaded the SpotifySetup executable (for Windows, Windows 11 Pro 64-bit version 24H2 build 26100.3037, to be precise).  It said it was for Spotify version 1.2.56.502.ga68d2d4f.  Y...

jarra_de_agua

Visitor

11922 Views

9 replies

0 likes

  • 11922 Views
  • 9 replies
  • 0 likes

Superuser Contribution How to get beta app on PC? (Windows 10, from Microsoft Store)

PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?

Casual Listener

Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...

Mojaman

Casual Listener

13209 Views

2 replies

2 likes

  • 13209 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution [BUG] Spotify Home Page no loading

PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...

Regular

Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro   My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...

PurpOmega

Newbie

59430 Views

76 replies

15 likes

  • 59430 Views
  • 76 replies
  • 15 likes

Superuser Contribution SpotifySetup.exe not opening

I've spent the last 30 minutes trying to open up SpotifySetup but nothing is happening. Previous to this I had the Microsoft Store version downloaded and I uninstalled it so I can get the website version. Everything went fine until the installer didn...

Visitor

I've spent the last 30 minutes trying to open up SpotifySetup but nothing is happening.   Previous to this I had the Microsoft Store version downloaded and I uninstalled it so I can get the we...

Joan

Moderator

1300 Views

4 replies

0 likes

  • 1300 Views
  • 4 replies
  • 0 likes

Superuser Contribution Transition Issues

Crossfade, Automix, and Gapless Playback don't do anything to some of Arctic Monkeys' songs. Tried reinstalling, still the same thing.

Casual Listener

Crossfade, Automix, and Gapless Playback don't do anything to some of Arctic Monkeys' songs. Tried reinstalling, still the same thing.

Joan

Moderator

1167 Views

3 replies

0 likes

  • 1167 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why wont my Podcast (Podbean) upload to spotify? I keep getting the same message? PLEASE HELP

Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee" No matter what I seem to do I can't amend this issue... I've tried many times. The response however, is so vague? Can someone please assist us to upload our podcast to wh...

Visitor

Trying desperately to upload our Podcast to Spotify "The Litty T*tty Committee"   No matter what I seem to do I can't amend this issue...   I've tried many times. The response however...

ardalanjam990

Visitor

6579 Views

6 replies

0 likes

podcast
podcasting
sharing
Upload
  • 6579 Views
  • 6 replies
  • 0 likes

Superuser Contribution Phone keeps hijacking session

PlanPremiumCountryUSADeviceHP Laptop, Pixel 9 Pro XLOperating SystemWindows 11, Android Latest My Question or IssueI listen to Spotify on my desktop all day. Recently I started having an issue where if I unlock my phone to check a text or whatever, S...

Music Fan

Plan Premium Country USA Device HP Laptop, Pixel 9 Pro XL Operating System Windows 11, Android Latest   My Question or Issue I listen to Spotify on my desktop all day. Recently I start...

Ernold

Visitor

3294 Views

17 replies

2 likes

  • 3294 Views
  • 17 replies
  • 2 likes

Solved!!Superuser Contribution Video podcasts don't work on pc

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to listen to the distractible podcast, but there's no sound or video at all. I was listening to it on my phone earlier today, and it worked as it should, but no...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I'm trying to listen to the distractible podcast,  but there's no sound or video at all. I...

Yordan

Moderator

12094 Views

20 replies

0 likes

Podcast Issues
Podcast Video
Podcasts error
podcasts not playing
  • 12094 Views
  • 20 replies
  • 0 likes