Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
87019 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
814728 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29250 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am new to spotify with a premium plan. I am not able to access the equalizer. I can see the...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am ne...
Moderator
595 Views
1 replies
0 likes
PlanPremium DeviceDesktopOperating SystemWindows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part of the previous song plays again at the start and it's really annoying. please try to fix th...
Plan Premium Device Desktop Operating System Windows 11 Issue: When having crossfade ON & repeat current song OFF and i try to restart the song , the ending part...
Regular
1059 Views
5 replies
0 likes
PlanPremiumCountryAustraliaDeviceLenovo Legion Pro 7Operating SystemWindows 11 Home My Question or IssueWhen I open a podcast episode I cannot see the threads for each comment, just the original comment. For example, I'm looking at one now and it say...
Plan Premium Country Australia Device Lenovo Legion Pro 7 Operating System Windows 11 Home My Question or Issue When I open a podcast episode I cannot see the threads for each commen...
Moderator
584 Views
5 replies
0 likes
@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works
@Joan, I'm using Windows 10 Pro 22H2 x64 Spotify version: 1.2.45 Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works
Casual Listener
38304 Views
89 replies
15 likes
PlanFamilyCountryCanada DeviceAspire laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. When I discover an artist I like on Spotify I click on the "about the artist" link and then I might copy and cut and paste t...
Plan Family Country Canada Device Aspire laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. When I discover an artist I like on Sp...
Moderator
293 Views
1 replies
0 likes
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64__zpdnekdrzrea0\Spotify.exe from package SpotifyAB.SpotifyMu...
Spotify is preventing the Windows 11 computer from shutting down or restarting. This event occurs in Event Viewer: Process C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.275.510.0_x64...
Moderator
376 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system tray) in windows. If the software is running it cannot be removed.
Plan Premium Operating System Windows 10 My Question or Issue How can we disable spotify from running in the bottom right hand corner, the notification area (system...
Casual Listener
17397 Views
20 replies
23 likes
PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify desktop app is closing immediately after login on Windows 10. This occurs when opening the application after installation and login with the window sho...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue The Spotify desktop app is closing immediately after login on Windows 10. This occurs w...
Newbie
23937 Views
18 replies
0 likes
PlanPremiumCountryUSADeviceHP Laptop, Pixel 9 Pro XLOperating SystemWindows 11, Android Latest My Question or IssueI listen to Spotify on my desktop all day. Recently I started having an issue where if I unlock my phone to check a text or whatever, S...
Plan Premium Country USA Device HP Laptop, Pixel 9 Pro XL Operating System Windows 11, Android Latest My Question or Issue I listen to Spotify on my desktop all day. Recently I start...
Moderator
2418 Views
16 replies
2 likes
PlanPremiumCountryUSDeviceraider ge68hx 13vfOperating SystemWindows 11 My Question or IssueWhen a song starts, it is quiet for the first second and seems to fade in. Sometimes the first second is cut off entirely from the song. This started yesterday...
Plan Premium Country US Device raider ge68hx 13vf Operating System Windows 11 My Question or Issue When a song starts, it is quiet for the first second and seems to fade in. Sometime...
Moderator
4153 Views
12 replies
1 likes
Plan - Premium Country - UK Device - Acer laptop Operating System - windows 11 My Question or Issue For playlists that I was trying out the new mix tool on, it's stuck and can't be removed. For playlists that I wasn't using the new tool on, the mix o...
Plan - Premium Country - UK Device - Acer laptop Operating System - windows 11 My Question or Issue For playlists that I was trying out the new mix tool on, it's stuck and ca...
Moderator
3291 Views
15 replies
4 likes
PlanPremiumCountryGermanyDevicePC144hz, 1080p MonitorOperating SystemWindows 10 My Question or IssueWhenever i play music while im playing Roblox, my Refresh Rate suddenly just goes down. I checked already and its not my FPS, it is what i first suspe...
Plan Premium Country Germany Device PC 144hz, 1080p Monitor Operating System Windows 10 My Question or Issue Whenever i play music while im playing Roblox, my Refresh Rate suddenly ...
Moderator
1483 Views
7 replies
0 likes
My desktop app on Windows will not download any podcasts. It downloads music just fine, it is only podcasts that have a problem. My app is up to date, I've restarted the computer, I've even deleted and reinstalled the app, and it still is not working...
My desktop app on Windows will not download any podcasts. It downloads music just fine, it is only podcasts that have a problem. My app is up to date, I've restarted the computer, I've even deleted a...
Casual Listener
390 Views
2 replies
1 likes
PlanPremiumCountryusDevicepcOperating Systemwindows 10 My Question or Issueeverytime i hit control or shift, it skips the song im currently on to shuffle the playlist. is there a way to disable the keyboard shortvuts on desktop
Plan Premium Country us Device pc Operating System windows 10 My Question or Issue everytime i hit control or shift, it skips the song im currently on to shuffle the playlist...
Visitor
6661 Views
8 replies
7 likes
PlanPremiumCountryCanadaDeviceMobile, DesktopOperating SystemWindows 10 64-bit My Question or IssueIs there a way to manually re-organize the Liked playlist? I attempted drag-n-drop via the desktop app but despite the cursor changing when I click and...
Plan Premium Country Canada Device Mobile, Desktop Operating System Windows 10 64-bit My Question or Issue Is there a way to manually re-organize the Liked playlist? I attempted drag...
Newbie
11193 Views
7 replies
32 likes
My Library was showing.I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library'I've tried doing that for the past two weeks. I've cleared caches, I've deleted the saved tab, I've logged out. Noth...
My Library was showing. I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library' I've tried doing that for the past two weeks. I've cleared c...
Casual Listener
993 Views
4 replies
0 likes
Hi all, I wanted to just let you know about an error/bug when streaming Spotify to Bluetooth speakers from my laptop. Basically, when spotify is running and I then connect my bluetooth speakers Music wont play at all. The "play" button will indicate ...
Hi all, I wanted to just let you know about an error/bug when streaming Spotify to Bluetooth speakers from my laptop. Basically, when spotify is running and I then connect...
Casual Listener
92580 Views
85 replies
51 likes
The video quality looks terrible, looks likes its playing in 480p.
The video quality looks terrible, looks likes its playing in 480p.
Visitor
20180 Views
9 replies
10 likes
Hi, I made a collaborative playlist for me and a friend. Then I made the playlist private, I can see if they are listening to our playlist in the friend activity and I am wondering if other people can also see the playlist on their activity or is it ...
Hi, I made a collaborative playlist for me and a friend. Then I made the playlist private, I can see if they are listening to our playlist in the friend activity and I am wondering if other people ca...
Moderator
15044 Views
9 replies
0 likes
Did anyone having a problem with canvas in pc version Spotify. In my pc canvas not working
Did anyone having a problem with canvas in pc version Spotify. In my pc canvas not working
Visitor
7614 Views
12 replies
1 likes
