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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2700 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158319 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157336 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11643 Views

1 replies

6 likes

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very limited search results?

PlanPremiumCountryUSDevicePCOperating SystemWindows My Question or Issuewhen i input a search term, and specify that i want songs with that term, i get extremely limited results. like, only 27-32 songs. this happens with any search term i use, it's n...

Newbie

Plan Premium Country US Device PC Operating System Windows   My Question or Issue when i input a search term, and specify that i want songs with that term, i get extremely limited resu...

Amay

Spotify Star

684 Views

1 replies

0 likes

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Superuser Contribution Re: Local files does not detect .MP3 files, does detect .mp3 files

hmmm! my mp3 files are all lower case, spotify lists them all but will not play them, tells me I must upload them and seems to have no working options to do so!

Newbie

hmmm! my mp3 files are all lower case, spotify lists them all but will not play them, tells me I must upload them and seems to have no working options to do so!

Joan

Moderator

652 Views

1 replies

0 likes

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Superuser Contribution Desktop app will be unable to fulfill any network requests after hours of inactivity

Spotify for Windows (64 bit)1.2.26.1187.g36b715a1 About once a day I have to restart Spotify because I'm unable to search or select any album, artist, or playlist that isn't cached. The app will act like it's loading but every request always ends up ...

Regular

Spotify for Windows (64 bit) 1.2.26.1187.g36b715a1   About once a day I have to restart Spotify because I'm unable to search or select any album, artist, or playlist that isn't cached. The ap...

Donfladen

Newbie

1381 Views

15 replies

3 likes

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Superuser Contribution Spotify for Windows writes excessive amounts of data to the SSD/disk

PlanPremiumCountryAustraliaDeviceWindows desktop computer12-generation Intel 12400FSamsung NVME SSDOperating SystemWindows 11 23H2App versionSpotify for Windows (64 bit)1.2.65.255.g85e641b4 My Question or IssueAfter 8 hours of use, Spotify has writte...

Newbie

Plan Premium Country Australia Device Windows desktop computer 12-generation Intel 12400F Samsung NVME SSD Operating System Windows 11 23H2 App version Spotify for Windows (64 bit) 1.2.65...

Ivelina

Moderator

887 Views

4 replies

2 likes

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Superuser Contribution How to stop smart shuffle from randomly turning on

I have a Windows 10 Laptop and every time I minimise and then maximise my Spotify window smart shuffle turns back on, this is really annoying as I open and close Spotify a lot and I don't even want it on shuffle never mind smart shuffle

Visitor

I have a Windows 10 Laptop and every time I minimise and then maximise my Spotify window smart shuffle turns back on, this is really annoying as I open and close Spotify a lot and I don't even want i...

john83318

Newbie

12956 Views

25 replies

14 likes

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Solved!! Spotify.exe location

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont have Spotify.exe in the location that i share.Where a...

Newbie

I am a developer and i need Spotify.exe's location. For me its in C:\Users\yourPCname\AppData\Roaming\Spotify folder. But i saw couple people who downloaded Spotify from Microsoft Store, they dont ha...

CHAPPO935

Newbie

231167 Views

7 replies

3 likes

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Superuser Contribution Re: Error Code 4. Forever.

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Spotify, Discord and the Microsoft store are struggli...

Casual Listener

Same thing happening to me too, but also discord and the Microsoft store seem to not be able to detect an internet connection as well. google chrome and steam and video games seem to run fine just Sp...

Maria

Moderator

10070 Views

37 replies

0 likes

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Fixing Windows client missing 'lossless' quality option, visible on Android

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 11 24H2 26120.6690 My Question or IssueAndroid client gave me the 'lossless' quality option, but it is missing on my Windows desktop using the same premium account. Spotify for Windows (64 ...

Casual Listener

Plan Premium Country Canada Device Desktop Operating System Windows 11 24H2 26120.6690   My Question or Issue Android client gave me the 'lossless' quality option, but it is missing on...

tychushd

Newbie

1200 Views

1 replies

2 likes

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Superuser Contribution Unable to dislike any song

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueI am a new user on my family plan. When songs are being played automatically and I don't like one, there is no way for me to say that I do not like the song and do not want to...

Visitor

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue I am a new user on my family plan.  When songs are being played automatically and I don't like...

DUMBSTAR

Newbie

2921 Views

15 replies

11 likes

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Superuser Contribution Why does Spotify on PC suck so bad?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm just here to complain about Spotify on PC in vain hopes that they might one day make it a...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm jus...

kocho1984

Visitor

29952 Views

39 replies

102 likes

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Superuser Contribution "can't play this right now" when clicking on tracks on an artist's discography page

Plan: PremiumCountry: NorwayOS: Windows 11 23H2 w/all updatesSpotify for Windows (64 bit)1.2.63.394.g126b0d89 Sometimes for me this results in "Spotify can't play this right now" after a short while:1. Open the page of an artist2. Click on "Show all"...

Regular

Plan: Premium Country: Norway OS: Windows 11 23H2 w/all updates Spotify for Windows (64 bit) 1.2.63.394.g126b0d89   Sometimes for me this results in "Spotify can't play this right now" aft...

Victoriana

Casual Listener

5647 Views

14 replies

2 likes

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Superuser Contribution Discover Weekly Constantly Bad

Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I played it with my friends in the car as a joke once,...

Casual Listener

Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I p...

Schneck

Regular

17086 Views

34 replies

17 likes

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  • 17 likes

Can't install afte runinstall

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10My Question or Issue Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, didn't care but today, looking for the setting 'HiFi streaming' I decided to u...

Roadie

Plan Premium Country France Device PC Operating System Windows 10 My Question or Issue   Hi, I've been having that" Windows outdated/unable tu update spotify" issue for a long time, di...

Billy-J

Spotify Star

857 Views

3 replies

0 likes

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Superuser Contribution Using multiple accounts on the same PC

I'm using it in Firefox, Win 10. the app is for my wife's Duo, the browser is for mine. Can I install two different instances of the app?

Newbie

I'm using it in Firefox, Win 10. the app is for my wife's Duo, the browser is for mine. Can I install two different instances of the app?  

Bikkerbokker

Newbie

1953 Views

2 replies

1 likes

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  • 1 likes

More Ads on PC than mobile? (+feedback)

I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute block of songs or so. I didn't mind them, and I've ...

Newbie

I've used Spotify on my phone for the past half year or so. I like to listen to it when I go for my walks. I usually get a very reasonable number of ads- about one or two ad breaks per thirty minute ...

user175

Visitor

5653 Views

4 replies

1 likes

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Solved!! [Desktop][Playlists] Sort songs by date added on the top of the playlist

When you choose the sort option "date added" on the desktop app the songs show in order from the first song you added in the playlist. It should be an option to reverse that function so the songs last added to the playlist is at the top. It is really...

Newbie

When you choose the sort option "date added" on the desktop app the songs show in order from the first song you added in the playlist. It should be an option to reverse that function so the songs las...

AdamDamon

Community Legend

1259 Views

3 replies

1 likes

Desktop
Playlists
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No gapless playback?

When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead into another. A quick google suggests that Spotify supports...

Music Fan

When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile.   This is really jarring on some albums that are designed for one song to lead...

modiX91

Music Fan

20612 Views

19 replies

8 likes

Windows
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Superuser Contribution Daylists not updating nicely when listening on a connected device.

PlanPremium CountryUnited Kingdom Operating SystemWindows 10 My Question or IssuePressing play on a daylist when playing through a connected device causes the daylist that was last started on that device to play, instead of the updated one. Currently...

Music Fan

Plan Premium   Country United Kingdom   Operating System Windows 10   My Question or Issue Pressing play on a daylist when playing through a connected device causes the dayli...

danzabarr

Music Fan

5571 Views

24 replies

5 likes

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  • 24 replies
  • 5 likes

Superuser Contribution Browser version play button greyed out

Plan Premium Country Germany Device PC Operating System Windows 11 My Question or Issue Spotify is working on my Phone perfectly fine (Iphoone 14 Pro Max) but on my Computer the Desktop app and the Browser version are both **bleep**ed up. In the Scre...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 11   My Question or Issue Spotify is working on my Phone perfectly fine (Iphoone 14 Pro Max) but on my Compu...

Maria

Moderator

2561 Views

5 replies

0 likes

Greyed out play button
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