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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134384 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134384 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51003 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51003 Views
  • 0 replies
  • 32 likes

Superuser Contribution How a Premium Duo plan member can login on spotify desktop app?

My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use? PlanPremium DuoCountryMéxicoDevice(iPhone 7 plus)Operating System(Windo...

  • Visitor
  • My daughter is my premium duo plan member and she uses spotify on her iphone 7 plus, but now she needs to use it on Spotify desktop app. Which username and password must she use?   Plan Premi...
  • Dian
  • Moderator
  • 1849 Views
  • 3 replies
  • 0 likes
  • 1849 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changes to Friend Activity

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re listening to. As of recently, if you want to continu...

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  • Spotify Star
  • Spotify Star
  • With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re...
  • benlen
  • Casual Listener
  • 37917 Views
  • 228 replies
  • 47 likes
  • 37917 Views
  • 228 replies
  • 47 likes

Superuser Contribution can only play songs if they're in a playlist

I cannot play any song I find via searching or browsing albums, UNLESS it is in one of my playlists. I can add any song I want to a playlist and it's immediately able to be played. Once I remove it, it cannot be played.I'm using the spotify desktop a...

  • Casual Listener
  • I cannot play any song I find via searching or browsing albums, UNLESS it is in one of my playlists. I can add any song I want to a playlist and it's immediately able to be played. Once I remove it, ...
  • Jollygood
  • Regular
  • 1115 Views
  • 28 replies
  • 6 likes
  • 1115 Views
  • 28 replies
  • 6 likes

Superuser Contribution Blue dots won't go away

I read a lot of podcasts and no matter what I do, blue dots next to them won't leave. It is hard to keep track of where I am

  • Newbie
  • I read a lot of podcasts and no matter what I do, blue dots next to them won't leave. It is hard to keep track of where I am
  • Dian
  • Moderator
  • 1279 Views
  • 2 replies
  • 12 likes
  • 1279 Views
  • 2 replies
  • 12 likes

Superuser Contribution Spotify Connect on Win10 does not work anymore

PlanPremiumCountryGermanyDevice PCOperating SystemWin10 My Question or IssueI have the strange issues that since some weeks the Spotify app on Windows (latest version Spotify für Windows 1.1.88.612.gcc529952) is behaving odd.First of all, the Spotify...

  • Regular
  • Plan Premium Country Germany Device  PC Operating System Win10   My Question or Issue I have the strange issues that since some weeks the Spotify app on Windows (latest version&nb...
  • undersound
  • Regular
  • 292 Views
  • 9 replies
  • 0 likes
  • 292 Views
  • 9 replies
  • 0 likes

Superuser Contribution Phone not connecting to desktop app

PlanFree/PremiumCountryUKDeviceAndroid Operating SystemWindows 11My Question or IssueMy phone isn't connecting to my desktop app. The app doesn't even show my phone as an option. I've done a fresh install and everything. However, it connects to my br...

  • Newbie
  •   Plan Free/Premium Country UK Device Android  Operating System Windows 11 My Question or Issue My phone isn't connecting to my desktop app. The app doesn't even show my phone as ...
  • Dian
  • Moderator
  • 51 Views
  • 1 replies
  • 0 likes
  • 51 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Listening Party Delay

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend. However, as of late, whenever a song ends there is a 30-60 second delay of silence where nothing plays. After the period of silence has pass...

  • Casual Listener
  • I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend.   However, as of late, whenever a song ends there is a 30-60 second delay of silen...
  • shortycorgis
  • Casual Listener
  • 19640 Views
  • 5 replies
  • 8 likes
  • autoplay
    broken
    Discord
    listen along
    listening party
    song delay
  • 19640 Views
  • 5 replies
  • 8 likes

Superuser Contribution Playback issues with Windows 11 via Bluetooth Speaker

PlanPremium Family - using Desktop AppCountryUKDeviceHP ZBook Create G7 NotebookOperating SystemWindows 11 - Version 21H2 My Question or IssueI upgraded to windows 11 last week and since then the playback on Spotify, via bluetooth into a speaker (UE ...

  • Regular
  • Plan Premium Family - using Desktop App Country UK Device HP ZBook Create G7 Notebook Operating System Windows 11 - Version 21H2    My Question or Issue I upgraded to windows 11...
  • Eni
  • Moderator
  • 212 Views
  • 8 replies
  • 0 likes
  • 212 Views
  • 8 replies
  • 0 likes

Superuser Contribution This content is not available for all songs

PlanPremiumCountryThe NetherlandsDeviceDell laptopOperating SystemWindows 10 x64 My Question or IssueI cant play any song directly from Spotify on my laptop. The only thing that works is to press the play button in an album. All songs are greyed out....

  • Casual Listener
  • Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 x64   My Question or Issue I cant play any song directly from Spotify on my laptop. The only thing t...
  • Vasil
  • Moderator
  • 14100 Views
  • 30 replies
  • 6 likes
  • 14100 Views
  • 30 replies
  • 6 likes

Superuser Contribution Hide this song on playlists I don't administer missing

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueShouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a problem on my own playlists, but rather playlists made by Spotify. Else I have to creat...

  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Shouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a proble...
  • Jeremy
  • Moderator
  • 56 Views
  • 1 replies
  • 0 likes
  • 56 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost local file retrieval IOS WIN10

Hey,So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spotify can't play any of the songs through the desktop p...

  • Newbie
  • Hey, So I synced some local files to a playlist on my computer. Then using the wifi synced the playlist to my phone. Somewhere along the way the local files on my computer have been deleted and spot...
  • Vasil
  • Moderator
  • 44 Views
  • 1 replies
  • 0 likes
  • 44 Views
  • 1 replies
  • 0 likes

Mute music by pressing a button

I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends or do something else, you listen to music, but som...

  • Visitor
  • I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends...
  • 31adfctmwq2nupk
  • Newbie
  • 4140 Views
  • 3 replies
  • 2 likes
  • 4140 Views
  • 3 replies
  • 2 likes

Bugs in the new desktop app

Country: SwedenDevice: laptopOperating System: Windows 10 The new desktop has been out for almost a year but it still have plenty of bugs to be fixed. Can you please pick up some speed as some bugs are rather bad. All bugs are related to latest deskt...

  • Roadie
  • Country: Sweden Device: laptop Operating System: Windows 10   The new desktop has been out for almost a year but it still have plenty of bugs to be fixed. Can you please pick ...
  • bosi
  • Roadie
  • 684 Views
  • 3 replies
  • 3 likes
  • 684 Views
  • 3 replies
  • 3 likes

Superuser Contribution whole spotify window scrolls with playlists

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only...

  • Casual Listener
  • It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen...
  • Eni
  • Moderator
  • 140 Views
  • 5 replies
  • 0 likes
  • 140 Views
  • 5 replies
  • 0 likes

web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

  • Regular
  • Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...
  • marceloavf
  • Casual Listener
  • 2048 Views
  • 15 replies
  • 1 likes
  • 2048 Views
  • 15 replies
  • 1 likes

Solved!!Superuser Contribution Where are my downloaded Spotify songs on my PC??

Firstly it's taken half an hour to get here just figuring out how to post this question! Do Spotify design that on purpose?I downloaded a bunch of songs from Spotify when I had premium but now I can't find any of them on my PC. I'm not sure what fold...

  • Newbie
  • Firstly it's taken half an hour to get here just figuring out how to post this question! Do Spotify design that on purpose? I downloaded a bunch of songs from Spotify when I had premium but now I ca...
  • logusdogus18
  • Visitor
  • 102909 Views
  • 14 replies
  • 3 likes
  • 102909 Views
  • 14 replies
  • 3 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...
  • beubie
  • Newbie
  • 1300 Views
  • 21 replies
  • 1 likes
  • 1300 Views
  • 21 replies
  • 1 likes

Superuser Contribution Only Using 50% of Max Volume

For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume. Any suggestions?

  • Casual Listener
  • For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume.   Any suggestions?
  • mscheffel
  • Visitor
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discography page leads to "Page not found" when page refreshed

Plan: PremiumDevice: Macbook ProOperating System: iOSBrowser: Firefox My Question or IssueOpening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist/1aSxMhuvixZ8h9dK9jIDwL/discography/all" but refreshing the page shows "Page...

  • Regular
  •   Plan: Premium Device: Macbook Pro Operating System: iOS Browser: Firefox   My Question or Issue Opening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist...
  • Dian
  • Moderator
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

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