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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1919 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148485 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134220 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11202 Views

1 replies

6 likes

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Superuser Contribution Spotify does not see music from local disk

I want to add files to Spotify from a local disk on my PC Windows 10. No matter how many folders I add in the Spotify settings, all folders are saved.

Visitor

I want to add files to Spotify from a local disk on my PC Windows 10. No matter how many folders I add in the Spotify settings, all folders are saved.

Eni

Moderator

519 Views

1 replies

0 likes

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  • 1 replies
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Spotify DDOSing my router

Hi All, A bit of a weird one. I've seen at least twice.I don't understand why and what's triggering it. The Spotify app will start sending A LOT (100Mbits/s) of network traffic, all of those tiny packets (between 54 and 60 bytes). This causes my rout...

Casual Listener

Hi All,   A bit of a weird one. I've seen at least twice. I don't understand why and what's triggering it. The Spotify app will start sending A LOT (100Mbits/s) of network traffic, all of tho...

596 Views

0 replies

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Superuser Contribution Spotify for Windows doesn't share my activity, for apps that summary activity

My Question or IssueSo, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everything works well, and data is shared normally. I dont have privat...

Visitor

  My Question or Issue So, when Im listening to Spotify on my Windows 10 app, it doesn't share my activity to other apps. But when Im using it on Google Chrome, or my phone (Android) everythin...

Yordan

Moderator

690 Views

1 replies

0 likes

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Solved!!Superuser Contribution app wont work on windows 11

PlanPremiumCountryusaDevicewindows 11 pcOperating Systemwindows 11 My Question or Issuenearly everytime i open the app or it opens on startup, the app will randomly skip through a bunch of songs, eventually stop on 1 after about 5-10 seconds. and the...

Regular

Plan Premium Country usa Device windows 11 pc Operating System windows 11   My Question or Issue nearly everytime i open the app or it opens on startup, the app will randomly skip thro...

codedvortex

Regular

4058 Views

21 replies

1 likes

  • 4058 Views
  • 21 replies
  • 1 likes

Superuser Contribution Old Playlist Shown Before Update on Windows App

PlanFreeCountryJapanDevicePCOperating SystemWindows 11Spotify Version1.2.60.564.gcc6305cbMy Question or IssueRecently, the New Music Friday and Release Radar playlists don’t update immediately. The old playlists from the previous week are always show...

Casual Listener

Plan Free Country Japan Device PC Operating System Windows 11 Spotify Version 1.2.60.564.gcc6305cb My Question or Issue Recently, the New Music Friday and Release Radar playlists don’t upd...

Novy

Moderator

649 Views

1 replies

0 likes

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Superuser Contribution My bluetooth headphones keep pausing spotify

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a discord call, the music will resume.

Visitor

If I go on a discord call while listening to spotify, it will mute spotify. Even if I hit play on the music there is no music. I can see the music is still playing, I just can't hear it. If I exit a ...

MihailY

Moderator

877 Views

1 replies

0 likes

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Superuser Contribution Your Library cannot be expanded via mouse/keybinds beyond a certain point

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue: When I use Spotify on desktop, I like to keep my view split between the album/playlist on the right, and my library on the left. Now currently, the libr...

Newbie

Plan: Premium Country: US Device: Dell Desktop Operating System: Windows 10 My Question or Issue:  When I use Spotify on desktop, I like to keep my view split between the alb...

Ulim

Music Fan

14542 Views

112 replies

31 likes

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  • 31 likes

Delay in Spotify Playlist Updates Affecting Embedded Music on Minecraft-Themed Website

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game content. The playlists are updated daily to match specific Minec...

Visitor

Dear Spotify Support Team, I am currently managing a Minecraft themed website for a client, where we feature curated Spotify playlists to enhance the user experience while browsing game conten...

609 Views

0 replies

0 likes

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Really??? Cannot display playlist and lyrics at same time???

Hi guys, is their a way to display the lyrics and the playlist at the same time?! It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be, that you cannot adjust it like you want it? @Spotify: Its a shame s...

Visitor

Hi guys,   is their a way to display the lyrics and the playlist at the same time?!   It looks like that it is not possible! What brings me to the topic, how shitty can a app in 2025 be...

MateusM

Spotify Star

650 Views

1 replies

0 likes

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Solved!!Superuser Contribution [Desktop] Scrolling too fast in a discography results in "Spotify can't play this right now"

Windows 11, Windows Store installed with winget. 1. Open a large discography.2. Hold down the end-key to scroll to the bottom as quickly as possible.3. Play a track near the bottom.4. "Spotify can't play this right now" This seems to be connected to ...

Casual Listener

Windows 11, Windows Store installed with winget.   1. Open a large discography. 2. Hold down the end-key to scroll to the bottom as quickly as possible. 3. Play a track near the bottom. 4. ...

Joan

Moderator

2006 Views

9 replies

0 likes

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Superuser Contribution "No results found" for any prompt

Whenever I search anything on PC nothing pops up. It always says "No results found" no matter what I type.

Visitor

Whenever I search anything on PC nothing pops up. It always says "No results found" no matter what I type.

Yordan

Moderator

2245 Views

4 replies

0 likes

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Solved!! Too many buttons that do the same thing

PlanPremiumCountryUnited KingdomDeviceWindows LaptopOperating SystemWindows 11 My Question or IssueThere are too many buttons that do the same thing (at least when playing a video), which makes the interface unnecessarily convoluted and busy. There a...

Roadie

Plan Premium Country United Kingdom Device Windows Laptop Operating System Windows 11   My Question or Issue There are too many buttons that do the same thing (at least when playing a ...

MateusM

Spotify Star

684 Views

1 replies

0 likes

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Superuser Contribution Playback automatically stops after every second song

PlanPremiumCountryCanadaDeviceDesktop (PotiPlex AIO Plus 7410) Operating SystemWindows 11 24H2 My Question or IssueUsing the desktop app or the browser player (in chrome), in any playlist, whether on shuffle or not, the player on the bottom of the wi...

Newbie

Plan Premium Country Canada Device Desktop (PotiPlex AIO Plus 7410)  Operating System Windows 11 24H2   My Question or Issue Using the desktop app or the browser player (in chrome...

Susan_GP

Moderator

562 Views

1 replies

0 likes

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Solved!!Superuser Contribution Thank you for fullscreen album art!

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it. I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6305cb). I was waiting for this for a long time, and I am happy th...

Newbie

I don't have an issue, but instead a thank you to share, and didn't know where else to leave it.   I have the new full screen album art feature in the Windows desktop app (1.2.60.564.gcc6...

csforbes

Casual Listener

1068 Views

2 replies

2 likes

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Superuser Contribution Webplayer podcast episodes end early

PlanFree/PremiumCountryUSDeviceWebplayer on Chrome and Edge Operating SystemWindows My Question or IssuePodcast episodes frequently stop early and the next episode in My Episodes will start playing. It usually happens within a minute before the concl...

Casual Listener

Plan Free/Premium Country US Device Webplayer on Chrome and Edge   Operating System Windows   My Question or Issue Podcast episodes frequently stop early and the next episode in ...

MihailY

Moderator

675 Views

3 replies

0 likes

Podcasts
WebPlayer
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Solved!!Superuser Contribution Fullscreen mode layout issue in Spotify for Windows (64 bit) 1.2.61.431.g05f88175

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disabling the "Now Playing screen".Steps to replicate t...

Regular

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disa...

elikaplan

Newbie

1145 Views

2 replies

0 likes

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Superuser Contribution Webplayer artist Songs list won't play next automatically

Plan PremiumCountry USADevice: Windows 11 My Question or IssueI want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I don't see a shuffle button there but the songs already look mixed so I just click...

Music Fan

Plan Premium Country USA Device: Windows 11     My Question or Issue I want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I do...

Yordan

Moderator

515 Views

1 replies

0 likes

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Superuser Contribution Spotify crashing my display for a few seconds

Hi there, I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled I get a small amount of artifacting when opening and closing...

Visitor

Hi there,   I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled ...

Yordan

Moderator

679 Views

1 replies

0 likes

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Superuser Contribution Volume control lost support for USB output

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI had not updated my Spotify version since the UI redesign (1.2.8) until yesterday.After installing the newest version, I noticed that through my Razer USB sound card drivers ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I had not updated my Spotify version since the UI redesign (1.2.8) until yesterday. After installi...

jliu823

Casual Listener

1018 Views

4 replies

0 likes

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Superuser Contribution Screen freeze after dimming and switching devices

Hello,I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is still playing, the screen remains black and does not go ...

Casual Listener

Hello, I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is sti...

tsyhapan

Casual Listener

677 Views

2 replies

0 likes

Other
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