Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
16330 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2640 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
6088 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10, Spotify for Windows 1.1.71.560.gc21c3367 My Question or IssueEvery now and then, the minimize, restore/maximize, and close buttons become unresponsive. I move my mouse over them and they don't ...
Plan Premium Country USA Device PC Operating System Windows 10, Spotify for Windows 1.1.71.560.gc21c3367 My Question or Issue Every now and then, the minimize, restore/maximize, and ...
Moderator
5991 Views
7 replies
6 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows11 My Question or IssueMost of my private playlists will not fully show all of the songs in them on the desktop app only. For example, i have a playlists for 90's grunge that shows only 20 songs on ...
Plan Premium Country USA Device PC Operating System Windows11 My Question or Issue Most of my private playlists will not fully show all of the songs in them on the desktop app only.&...
Moderator
336 Views
3 replies
0 likes
Hi everyone, I hope someone can help me with this. It's an issue I have with multiple, but not all, songs.I have a song added to a playlist. When I'm in this playlist and click on the song's 'add to playlist' button, it shows me which playlists the s...
Hi everyone, I hope someone can help me with this. It's an issue I have with multiple, but not all, songs. I have a song added to a playlist. When I'm in this playlist and click on the song...
Moderator
2780 Views
11 replies
1 likes
PlanPremium Devices(Windows 10, iOS, Android 12) Expected ResultWhen using Spotify Connect, I would expect to control the connected device's volume. For example, when controlling my iPad with the Windows 10 Spotify app, I would expect a way to contro...
Plan Premium Devices (Windows 10, iOS, Android 12) Expected Result When using Spotify Connect, I would expect to control the connected device's volume. For example, when controll...
Newbie
2255 Views
2 replies
1 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI'm wondering how to stop Spotify from auto updating. I got a file to install older version of software since I didn't like the June update, and It auto updated when I restart...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I'm wondering how to stop Spotify from auto updating. I got a file to install older version of soft...
Music Fan
152656 Views
60 replies
26 likes
I recently had to update Spotify from an older version that I had working PERFECTLY!!!However, with the update I now lost much of my functionality. Why do they do this to us? Just let us proceed as normal. If it works DON'T FIX IT!Here is just one of...
I recently had to update Spotify from an older version that I had working PERFECTLY!!! However, with the update I now lost much of my functionality. Why do they do this to us? Just let u...
Moderator
194 Views
1 replies
0 likes
Im using spotify on a website rather than the desktop app, and cant find an option to unpin any of my playlists from my library/profile, and dragging the playlist doesnt work since i have 4 pinned already.
Im using spotify on a website rather than the desktop app, and cant find an option to unpin any of my playlists from my library/profile, and dragging the playlist doesnt work since i have 4 pinned al...
Moderator
8321 Views
7 replies
0 likes
PlanPremiumCountryUSDevicePC Dell LaptopOperating SystemWindows 11 My Question or IssueI am unable to search inside my Liked Songs list. It is missing a search bar, and I would like to search within the playlist without scouring all of Spotify.
Plan Premium Country US Device PC Dell Laptop Operating System Windows 11 My Question or Issue I am unable to search inside my Liked Songs list. It is missing a search bar, and I wou...
Moderator
227 Views
1 replies
0 likes
PlanPremium Family PlaneCountryUSDeviceWindows 10 Desktop My Question or IssueI always have the miniplayer enabled when I am using Spotify at my desk. When the music video feature was released, I enjoyed the way it would automatically enable the musi...
Plan Premium Family Plane Country US Device Windows 10 Desktop My Question or Issue I always have the miniplayer enabled when I am using Spotify at my desk. When the music video feat...
Spotify Star
213 Views
1 replies
0 likes
Play a track on web player and play the same track on Windows Desktop app.Notice the sound quality difference , I found a similar thread opened on this topic from year 2014 and it is marked as solved however I can still feel a big sound quality diffe...
Play a track on web player and play the same track on Windows Desktop app. Notice the sound quality difference , I found a similar thread opened on this topic from year 2014 and it is marked as solv...
Visitor
6093 Views
4 replies
3 likes
PlanPremium duoCountryDenmarkDevicePCOperating Systemwindows 11 My Question or IssueYesterday my spotify stopped working when using my private wifi. Cant play any songs, search or anything + my playlists are just listed as random numbers. Same thing ...
Plan Premium duo Country Denmark Device PC Operating System windows 11 My Question or Issue Yesterday my spotify stopped working when using my private wifi. Cant play any son...
Casual Listener
441 Views
4 replies
0 likes
PlanpremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueDesktop app: username is a random series of letters and numbers, cannot press play on a playlist, clicking on playlist shows a cannot find what you are looking for screen.Web...
Plan premium Country USA Device PC Operating System Windows 10 My Question or Issue Desktop app: username is a random series of letters and numbers, cannot press play on a playlist, ...
Casual Listener
251 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceROG LaptopOperating SystemWindows 11 My Question or IssueAll albums and playlists have no more track numbers with no exceptions, but the icon for it is still there with the other sorting options, I'm trying to fig...
Plan Premium Country United States Device ROG Laptop Operating System Windows 11 My Question or Issue All albums and playlists have no more track numbers with no exceptions, but the ...
Roadie
2848 Views
9 replies
0 likes
everytime i open spotify on pc (win 10) it black screens even in the browser! i dont know what to do i have unistalled spotify a lot of times i even did a format on my pc thinking it would fix it it didnt... any ideas on a solutions?
everytime i open spotify on pc (win 10) it black screens even in the browser! i dont know what to do i have unistalled spotify a lot of times i even did a format on my pc thinking it would fix it&nbs...
Visitor
969 Views
2 replies
0 likes
I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down to 0% while idle.It uses 10% of my CPU (Intel i7-985...
I have noticed high CPU usage when the "Now playing view" sidebar is visible, even when no music is actively playing. It is 100% reproducible. Closing the "Now playing view" makes CPU usage go down t...
Newbie
22758 Views
36 replies
11 likes
Free, Windows 10, Edge browser When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back twice, for example, it goes to the last album that I checked....
Free, Windows 10, Edge browser When I am in one of my playlists, I do a search from search function, than I go back to the previous page, instead of going back to my playlist, it goes back t...
Moderator
1573 Views
12 replies
0 likes
Estou com um problema, quando uso o Chrome para ouvir o Spotfy, a barra de opções para passar a música fica cortada, o que me impede de avançar pelo botão. Por favor poderiam arrumar? Veja o print anexo. Não tenho como descer mais a barra de rolagem ...
Estou com um problema, quando uso o Chrome para ouvir o Spotfy, a barra de opções para passar a música fica cortada, o que me impede de avançar pelo botão. Por favor poderiam arrumar? Veja o print an...
Roadie
176 Views
1 replies
0 likes
PlanPremiumCountryU.S.Device(Samsung Galaxy S22, Asus Vivobook)Operating System(Android 16, Windows 11) My Question or IssueI use Spotify primarily on these 2 devices. I use my phone for my commute (45 minutes) and my PC when I'm at the office. These...
Plan Premium Country U.S. Device (Samsung Galaxy S22, Asus Vivobook) Operating System (Android 16, Windows 11) My Question or Issue I use Spotify primarily on these 2 devices. ...
Spotify Star
477 Views
3 replies
0 likes
PlanPremiumCountryFranceDeviceMSI cyborg 15 A12VOperating Systemwin 11My Question or IssueWhen I go on the Spotify app, the lights of my keyboard turns off, they immediately turn back on when I switch to another app, it does that since I got my accou...
Plan Premium Country France Device MSI cyborg 15 A12V Operating System win 11 My Question or Issue When I go on the Spotify app, the lights of my keyboard turns off, they immediately turn ba...
Casual Listener
7312 Views
20 replies
2 likes
I’m having a very similar issue in 2026 on Windows 11. The Spotify desktop app randomly shows blank tracks and placeholders in artist pages and playlists. I have already reinstalled Spotify, removed cache, disabled hardware acceleration, and switched...
I’m having a very similar issue in 2026 on Windows 11. The Spotify desktop app randomly shows blank tracks and placeholders in artist pages and playlists. I have already reinstalled Spotify, removed ...
Moderator
689 Views
1 replies
0 likes
