Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
87089 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
814902 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
29328 Views
30 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumDeviceDesktop PC, web app. Brave browser with shields and adblock turned offOperating SystemWindows 11 My Question or IssueIm unable to turn of smart shuffle feature when im playing songs from my liked songs playlist. Looking through the n...
Plan Premium Device Desktop PC, web app. Brave browser with shields and adblock turned off Operating System Windows 11 My Question or Issue Im unable to turn of smart shuffle feature w...
Moderator
1053 Views
9 replies
0 likes
PlanFreeCountryUnited StatesOperating SystemWindows 11⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁My Question or IssueWhen I play a certain song, the song art and the artist is different on the now playing menu then where I click it to play. Is this supposed to be...
Plan Free Country United States Operating System Windows 11 ⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁⌁ My Question or Issue When I play a certain song, the song art and the artist is different on...
Moderator
753 Views
5 replies
0 likes
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Hi Guys I switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I pre...
Visitor
15941 Views
10 replies
1 likes
PlanFreeCountryUnited StatesDevice-Operating SystemWindows 11•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•My Question or IssueIf you can't see the video (or are paranoid that it's going to download a virus to your device the very millisecond you clic...
Plan Free Country United States Device - Operating System Windows 11 •°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°•°• My Question or Issue If you can't see the video (or are paranoid t...
Regular
746 Views
3 replies
0 likes
When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the Now Playing view stays visible – even if I had set Your Li...
When I have Spotify Desktop in vertical and expand the window to the right, the Now Playing view automatically appears. When I make the window smaller again, Your Library gets reduced and the No...
Moderator
902 Views
3 replies
0 likes
Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time this has happened. I have the Spotify app on my Sa...
Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time...
Visitor
574 Views
2 replies
1 likes
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Plan Premium Country Poland Operating System Windows 10 My Question or Issue I just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was add...
Newbie
87089 Views
40 replies
68 likes
Hey there spotify community, first time talking here, im currently having issues where my library wont show any of my playlists currently, ive logged in and out, hard refreshed spotify and anything else i could find online. all i got there is audio f...
Hey there spotify community, first time talking here, im currently having issues where my library wont show any of my playlists currently, ive logged in and out, hard refreshed spotify and anything e...
Spotify Star
1634 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceDesktopOperating SystemWindows 11 Pro Updated My Question or IssueHello, I updated my Spotify app and now all the art and artist thumbnails are missing. My other Spotify devices such as Android and Mac work. I have ...
Plan Premium Country Philippines Device Desktop Operating System Windows 11 Pro Updated My Question or Issue Hello, I updated my Spotify app and now all the art and artist t...
Casual Listener
726 Views
4 replies
0 likes
Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while. When I click play song all that happens is where the picture of cov...
Many songs refuse to play for me over the past few weeks. It seems to be songs that I haven't added my my library and songs that I haven't played before or haven't played in a while. When I ...
Visitor
2659 Views
6 replies
4 likes
Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound better on Spotify, and others in 48khz, there seems to be a clear aud...
Hello there, I have an audio interface in which I have to set it to 44 or 48khz, otherwise it seems to be doing some conversion on the fly. When I set it to 44khz some albums sound bet...
Visitor
17003 Views
4 replies
0 likes
On desktop, when I click on another artist or playlist to take a look at it, I can't go back to the list I was playing, like a playlist or a radio. Sometimes, I can use the back buttons, but that does not always work. In the past, I could just click ...
On desktop, when I click on another artist or playlist to take a look at it, I can't go back to the list I was playing, like a playlist or a radio. Sometimes, I can use the back buttons, but that doe...
Casual Listener
93427 Views
4 replies
2 likes
PlanPremiumCountryGermanyDeviceASUS G16 Gaming LaptopOperating SystemWindows 11 Home V 24H2My Question or IssueI use spotify on my Android phone, desktop PC at home and a laptop. Whenever I'm not at home I'm using a mobile 5G router for internet on m...
Plan Premium Country Germany Device ASUS G16 Gaming Laptop Operating System Windows 11 Home V 24H2 My Question or Issue I use spotify on my Android phone, desktop PC at home and a lapto...
Moderator
1266 Views
5 replies
0 likes
Plan - Premium Country - USA Operating System Windows My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we freshly made to test the issue, and both of ours say that the host has ended ...
Plan - Premium Country - USA Operating System Windows My Question or Issue Having trouble joining Jams. Both my friend and I have tried joining on separate accounts that we fr...
Newbie
5356 Views
15 replies
1 likes
PlanPremium CountryUKDeviceWindows 11 My Question or IssueWas working fine, but this morning spotify started crashing and now won't play any songs. Controls are blanked out. It does keep opening more spotify windows. Will work for a min after restart...
Plan Premium Country UK Device Windows 11 My Question or Issue Was working fine, but this morning spotify started crashing and now won't play any songs. Controls are blanked out....
Spotify Star
712 Views
1 replies
1 likes
PlanPremiumCountryEnglandDevicePhone 8 PlusChromebook/Web connectionOperating SystemiOS/ChromeOS Chrome Browser My Question or IssueDaily mixes are not showing the same songs on different devices.This has been reported before:https://community.spotif...
Plan Premium Country England Device Phone 8 Plus Chromebook/Web connection Operating System iOS/ChromeOS Chrome Browser My Question or Issue Daily mixes are not showing the ...
Casual Listener
8338 Views
29 replies
3 likes
PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueI recently noticed that the desktop version now has the preview feature, but whenever i use it, it always stops me 20 songs in. this doesnt happen on my phone, i can listen to 20...
Plan Premium Country Brazil Operating System Windows 10 My Question or Issue I recently noticed that the desktop version now has the preview feature, but whenever i use it, it ...
Newbie
1112 Views
2 replies
1 likes
DeviceWindowsOperating SystemWindows My Question or IssueAs stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it come back to the queue in a new place. I've done this 10 times stra...
Device Windows Operating System Windows My Question or Issue As stated - the queue keeps changing, so the next song played isn't the one in the queue. I can remove a song only to have it...
Casual Listener
1578 Views
2 replies
0 likes
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
This happens whenever I open spotify, the first song always starts at max volume. It also happens randomly or whenever I play a song from my local files.
Moderator
745 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxyBook 4 pro 360Operating Systemwindows 11 My Question or IssueHiInstalled via microsoft store and Spotify icon just don't show up in task bar even when it is running. It's just blank. It has no problem in any other ...
Plan Free/Premium Country Device GalaxyBook 4 pro 360 Operating System windows 11 My Question or Issue Hi Installed via microsoft store and Spotify icon just don't show up in...
Newbie
9538 Views
13 replies
0 likes
