Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30686 Views
  • 72 replies
  • 24 likes
  • 30686 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61176 Views
  • 256 replies
  • 21 likes
  • 61176 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3833 Views
  • 1 replies
  • 6 likes
  • 3833 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143639 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143639 Views
  • 0 replies
  • 26 likes

Stop Auto-Updating

Attention Spotify Administrators –Not that anyone at Spotify cares what I have to say (that’s obvious) as I have noted this here before. You have no idea how upset I am. You did it again. You updated Spotify and ceased usage of older versions. Why st...

  • Music Fan
  • Attention Spotify Administrators – Not that anyone at Spotify cares what I have to say (that’s obvious) as I have noted this here before.   You have no idea how upset I am.  You did it a...
  • aviwad2
  • Regular
  • 1400 Views
  • 2 replies
  • 7 likes
  • 1400 Views
  • 2 replies
  • 7 likes

Superuser Contribution what happened to play counts?

They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?

  • Visitor
  • They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?
  • Pandawesome911
  • Casual Listener
  • 4651 Views
  • 4 replies
  • 6 likes
  • Desktop
  • 4651 Views
  • 4 replies
  • 6 likes

Recently Played button mising when in using the DJ

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueA recent update to Spotify (today it seems) has removed the queue/recently played button from the interface. I use this feature often to go back and re-queue past songs or lik...

  • Casual Listener
  •   Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue A recent update to Spotify (today it seems) has removed the queue/recently played button fr...
  • maffoo
  • Casual Listener
  • 889 Views
  • 4 replies
  • 5 likes
  • DJ X
    Queue Button
  • 889 Views
  • 4 replies
  • 5 likes

Superuser Contribution Playing a song after a search is playing current one wich was paused

PlanPremiumCountryFranceDeviceDesktop, FirefoxOperating System windows 10 or 11 My Question or IssueI have a song paused.I do a researchI press the play button from one of the search resultsThe song paused is strating... (not the song I want to liste...

  • Visitor
  • Plan Premium Country France Device Desktop, Firefox Operating System  windows 10 or 11   My Question or Issue I have a song paused. I do a research I press the play button from ...
  • Vasil
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Troubleshooting] App keeps crashing till this morning - W11

PlanPremium DeviceDesktop-PC Operating SystemWindows 11 My Question or IssueHello.Yesterday the Spotify Desktop App worked fine. Since I started the computer this morning the app keeps crashing. First it crashed directly at startupRestarting did not ...

  • Newbie
  • Plan Premium   Device Desktop-PC   Operating System Windows 11   My Question or Issue Hello. Yesterday the Spotify Desktop App worked fine. Since I started the computer this...
  • OscarDC
  • Moderator
  • 127 Views
  • 1 replies
  • 2 likes
  • 127 Views
  • 1 replies
  • 2 likes

Superuser Contribution play not works after disconnecting audio card

Do something, I cathed this problem not first year, after disabling audio device, spotify not play songs untill Spotify restart.

  • Newbie
  • Do something, I cathed this problem not first year, after disabling audio device, spotify not play songs untill Spotify restart.
  • Joan
  • Moderator
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Superuser Contribution Buffering while playing podcasts (my internet speed is not the problem)

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm having an issue with playing podcasts that took me back to the early 2000's - buffering... About every 30-60 seconds the audio will stop, buffer for 5-10 seconds...

  • Casual Listener
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I'm having an issue with playing podcasts that took me back to the early 2000's - bufferi...
  • newsontrends24
  • Newbie
  • 15467 Views
  • 47 replies
  • 19 likes
  • Buffering
    Lag
    podcast
    Podcasts
  • 15467 Views
  • 47 replies
  • 19 likes

Random Pausing of Songs While in a game.

PlanPremiumCountryUnited KingdomDeviceWindows PCOperating SystemWindows 10My Question or IssueSo recently my Spotify has started to pause songs randomly while I am playing games, however while I am outside of the game it seems perfectly fine. It's on...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Windows PC Operating System Windows 10 My Question or Issue So recently my Spotify has started to pause songs randomly while I am playing games...
  • HaydenJude
  • Newbie
  • 437 Views
  • 1 replies
  • 0 likes
  • bug
    Help
    pausing
    songs
  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loses connection after waking computer from sleep

Looks like there is a bug in version 1.0.77.338.g758ebd78. Frequently, Spotify fails to reconnect with the internet after I wake my computer from sleep (Windows 10). Repro steps:Open Spotify and play musicShut or "lock" laptopOpen and/or log back int...

  • Music Fan
  • Looks like there is a bug in version 1.0.77.338.g758ebd78. Frequently, Spotify fails to reconnect with the internet after I wake my computer from sleep (Windows 10).   Repro steps: Open...
  • Zimmund
  • Newbie
  • 2995 Views
  • 10 replies
  • 11 likes
  • 2995 Views
  • 10 replies
  • 11 likes

I don't have the crossfade option in my settings

I would like to to shorten the amount of time between songs on my playlist, so I know I need to adjust my crossfade. The problem is when I go to my profile and choose settings, playback is not offered as an adjustable option. I have Spotify Premium a...

  • Casual Listener
  • I would like to to shorten the amount of time between songs on my playlist, so I know I need to adjust my crossfade. The problem is when I go to my profile and choose settings, playback is not offere...
  • trimom
  • Casual Listener
  • 105 Views
  • 2 replies
  • 1 likes
  • 105 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to fix Spotify when it keeps saying 'error-dialog.generic.body'?

Windows 10 Spotify appBasically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal-error.generic-label' which I can click, but when I do ...

  • Visitor
  • Windows 10 Spotify app Basically, after I download Spotify and log in, it will say 'error-dialog.generic.header', with 'error-dialog.generic.body' under it. There is also a green box saying 'fatal...
  • BossProxcy
  • Visitor
  • 36379 Views
  • 67 replies
  • 25 likes
  • 36379 Views
  • 67 replies
  • 25 likes

mon spotify sature

peu importe quoi faire, mais sur mon pc spotify sature

  • Visitor
  • peu importe quoi faire, mais sur mon pc spotify sature
  • ribezaz
  • Rising Star 1
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

eu abro o web player no google do pc mas fica só uma tela branca

eu vou no google do meu pc e pesquiso spotify e quando entro no site fica só uma tela branca e não consigo fazer nada, tentei até abrir o aplicativo mas quando eu aperto pra logar em uma conta ele me manda pro google, e quando eu vou pro google a tel...

  • Newbie
  • eu vou no google do meu pc e pesquiso spotify e quando entro no site fica só uma tela branca e não consigo fazer nada, tentei até abrir o aplicativo mas quando eu aperto pra logar em uma conta ele me...
  • ribezaz
  • Rising Star 1
  • 66 Views
  • 1 replies
  • 1 likes
  • 66 Views
  • 1 replies
  • 1 likes

Daily mixes playing tracks that aren't in the mix.

Ignore this. I'd forgotten I'd dumped a whole playlist into the Queue and so it was continuing the previous playlist after playing one song. Doh! I wish there was a "Start a new Playlist after the end of this song" option without having to resort to ...

  • Casual Listener
  • Ignore this. I'd forgotten I'd dumped a whole playlist into the Queue and so it was continuing the previous playlist after playing one song. Doh! 😣 I wish there was a "Start a new Playlist aft...
  • ribezaz
  • Rising Star 1
  • 100 Views
  • 3 replies
  • 1 likes
  • 100 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hissing/static when listening.

So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones and the hissing/static is definitely from the spotif...

  • Regular
  • So I have an issue when listening to the desktop Spotify app I on and off hear hissing/static that follows the bass/melody of the specific song. I am using wireless pro artic Steelseries headphones a...
  • Momoman130
  • Casual Listener
  • 418 Views
  • 6 replies
  • 0 likes
  • 418 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Songs sounding off

I have recently noticed that only songs on Spotify have been sounding strange. The only way I have learnt to fit this is by switching the audio output to another device and then switching back. I don't have the equaliser on and it happens regardless ...

  • Casual Listener
  • I have recently noticed that only songs on Spotify have been sounding strange. The only way I have learnt to fit this is by switching the audio output to another device and then switching back. I don...
  • MihailY
  • Moderator
  • 129 Views
  • 3 replies
  • 0 likes
  • 129 Views
  • 3 replies
  • 0 likes

Win10 desktop app icon error in tool bar.

The icon of spotify app in the tool bar become "a white paper" few days ago. It seem like the icon file couldn't be read by win10. No broblem with its function but this really annoy me.

  • Casual Listener
  • The icon of spotify app in the tool bar become "a white paper" few days ago. It seem like the icon file couldn't be read by win10. No broblem with its function but this really annoy me.
  • Amayy
  • Spotify Star
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes after 1-2 songs

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify almost a year and it worked great. But 3 days ago when I play any song with "repeat one track " after 1-2 repeats it crashes without any error.I tried:reinst...

  • Regular
  • Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue I use Spotify almost a year and it worked great. But 3 days ago when I play any song with "repe...
  • melissasalermo
  • Casual Listener
  • 8239 Views
  • 30 replies
  • 1 likes
  • 8239 Views
  • 30 replies
  • 1 likes

Solved!!Superuser Contribution [BUG] Spotify Home Page no loading

PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...

  • Casual Listener
  • Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro   My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...
  • RobEverton
  • Music Fan
  • 4649 Views
  • 67 replies
  • 15 likes
  • 4649 Views
  • 67 replies
  • 15 likes

Frame Rate capped at 60hz

PlanPremium DuoCountryFranceDevicePC, Desktop AppOperating SystemWindows 10 64-Bits My Question or Issue Hello, since the last interface update it seems that the desktop app has been capped at 60hz.Animations and scrolling are slow and seem a bit spl...

  • Newbie
  • Plan Premium Duo Country France Device PC, Desktop App Operating System Windows 10 64-Bits   My Question or Issue  Hello, since the last interface update it seems that the desktop...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes