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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2059 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150467 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138441 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11278 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Webplayer podcast episodes end early

PlanFree/PremiumCountryUSDeviceWebplayer on Chrome and Edge Operating SystemWindows My Question or IssuePodcast episodes frequently stop early and the next episode in My Episodes will start playing. It usually happens within a minute before the concl...

Casual Listener

Plan Free/Premium Country US Device Webplayer on Chrome and Edge   Operating System Windows   My Question or Issue Podcast episodes frequently stop early and the next episode in ...

MihailY

Moderator

681 Views

3 replies

0 likes

Podcasts
WebPlayer
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Solved!!Superuser Contribution Fullscreen mode layout issue in Spotify for Windows (64 bit) 1.2.61.431.g05f88175

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disabling the "Now Playing screen".Steps to replicate t...

Regular

The left edge of full screen mode shows the contents of the library when the Your Library tab is active, it works correctly if the Your Library tab is hidden. And this problem gets even worse by disa...

elikaplan

Newbie

1196 Views

2 replies

0 likes

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Superuser Contribution Webplayer artist Songs list won't play next automatically

Plan PremiumCountry USADevice: Windows 11 My Question or IssueI want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I don't see a shuffle button there but the songs already look mixed so I just click...

Music Fan

Plan Premium Country USA Device: Windows 11     My Question or Issue I want to look up an artist then play all their songs in whatever order Spotify happens to show them in (I do...

Yordan

Moderator

518 Views

1 replies

0 likes

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Superuser Contribution Spotify crashing my display for a few seconds

Hi there, I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled I get a small amount of artifacting when opening and closing...

Visitor

Hi there,   I have the windows store version of spotify and everytime use it I get a small display crash for a few seconds. It seems to mainly effect canvas songs and when this is not enabled ...

Yordan

Moderator

696 Views

1 replies

0 likes

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Superuser Contribution Volume control lost support for USB output

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI had not updated my Spotify version since the UI redesign (1.2.8) until yesterday.After installing the newest version, I noticed that through my Razer USB sound card drivers ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I had not updated my Spotify version since the UI redesign (1.2.8) until yesterday. After installi...

jliu823

Casual Listener

1043 Views

4 replies

0 likes

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Superuser Contribution Screen freeze after dimming and switching devices

Hello,I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is still playing, the screen remains black and does not go ...

Casual Listener

Hello, I am experiencing an issue with Spotify on my desktop version (Windows 11). When listening to music in the background and the screen dims, if I switch to another device while the music is sti...

tsyhapan

Casual Listener

681 Views

2 replies

0 likes

Other
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Superuser Contribution Previews of tracks (or Playlist-Preview, as I call it)

PlanPremiumCountryIndiaDevicePCOperating SystemWindows 10My Question or issue: The "Scroll through previews of tracks from this playlist" thingy is glitchy.The "Preview Pop-Up" has issues with its playback & scrolling, when I muted a song from the mu...

Regular

Plan Premium Country India Device PC Operating System Windows 10 My Question or issue:         The "Scroll through previews of tracks from this playlist" thingy is gl...

xhrey_b

Regular

1512 Views

6 replies

0 likes

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Superuser Contribution App is Playing Music, But then Randomly Stops?

PlanPremiumCountryUSADeviceWindows HPOperating SystemWindows 11 Home (OS Build is 26100.3476) My Question or IssueOur app is not catching up to the songs being played, and then completely stops playing music. One song will play, then the app will sta...

Casual Listener

Plan Premium Country USA Device Windows HP Operating System Windows 11 Home (OS Build is 26100.3476)   My Question or Issue Our app is not catching up to the songs being played, a...

AlejaR

Moderator

903 Views

3 replies

0 likes

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Superuser Contribution my spotify wont work with my new headphones (pc)

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but spotify. there is a actual problem with the app and ...

Casual Listener

my Spotify app wont work with my new headphones on pc, ive deleted and downloaded spotify over 6 times now on the microsoft store and on the spotify website. my headphones work every where else but s...

Vasil

Moderator

480 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

how do I turn off the queue?

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

Newbie

I am trying to listen to an audio book but, instead of going to the next chapter the queue opens up and plays a chapter from a completely different book that I haven't even seen before.

MateusM

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Mute Not Persisting While Swiping in Playlist Preview (PC App)

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. This issue only happens on the PC app, it works fine o...

Newbie

Hey, I noticed that when swiping between videos in playlist preview on the PC app, the current video mutes correctly, but the next one plays unmuted, which doesn't reflect the volume unmute icon. Thi...

MateusM

Spotify Star

561 Views

1 replies

0 likes

Possible Bug
  • 561 Views
  • 1 replies
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desktop playlist/album scroll preview limited to 20 songs?

PlanPremiumCountryBrazil Operating SystemWindows 10 My Question or IssueI recently noticed that the desktop version now has the preview feature, but whenever i use it, it always stops me 20 songs in. this doesnt happen on my phone, i can listen to 20...

Casual Listener

Plan Premium Country Brazil   Operating System Windows 10   My Question or Issue I recently noticed that the desktop version now has the preview feature, but whenever i use it, it ...

topfnstrudel

Newbie

912 Views

2 replies

1 likes

  • 912 Views
  • 2 replies
  • 1 likes

Offline storage location resets after reboot

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots. Steps to ReproduceMap a Network Drive to a letter.Go to Spotify and change "Offline storage location" to your mapped drive.Wait for all...

Newbie

Using a mapped drive as an Offline storage location gets reset to the default location after the computer reboots.   Steps to Reproduce Map a Network Drive to a letter. Go to Spotify and ch...

MateusM

Spotify Star

685 Views

1 replies

0 likes

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Discord listen along premium

PlanPremium Family Operating System(Windows 11) My Question or IssueEverything used to work fine, but lately when trying to listen to music with a friend via discord it gives this messageevery time it asks for premium even though i have it

Casual Listener

  Plan Premium Family   Operating System (Windows 11)   My Question or Issue Everything used to work fine, but lately when trying to listen to music with a friend via discord i...

MateusM

Spotify Star

805 Views

3 replies

0 likes

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Superuser Contribution how to connect my air pod to Spotify .

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

Visitor

I can get my air pods to connect to Spotify i tried connecting it to the Wi-Fi and via but nothing worked what can i do?

MihailY

Moderator

629 Views

1 replies

0 likes

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Superuser Contribution Miniplayer Broken

Plan: PremiumCountry: United States Device: Dell InspironOperating System: Windows 11 My Question or IssueI have previously used the miniplayer feature on the spotify app on my computer. I opened it today and made it smaller. It blocked the action an...

Visitor

Plan: Premium Country: United States   Device: Dell Inspiron Operating System: Windows 11   My Question or Issue I have previously used the miniplayer feature on the spotify app...

Novy

Moderator

631 Views

1 replies

0 likes

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Superuser Contribution Can't scroll through all podcast chapters

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 11 My Question or IssueI can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and then I can't scroll further. This issue only seems to happen on my PC and not ...

Regular

Plan Premium Country Canada Device PC Operating System Windows 11   My Question or Issue I can't seem to scroll through all the chapters in a podcast. It only shows the first 10 and th...

NTHQ

Regular

929 Views

8 replies

0 likes

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I am missing settings.

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone. There is no equalizer, local files, etc. Please help me out. Thank you.

Visitor

I am using Spotify on Windows 11 and when I try to open my settings, I am not getting nearly as many settings as I do on my iPhone.  There is no equalizer, local files, etc. Please help me out. ...

MattSuda

Spotify Star

799 Views

1 replies

0 likes

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Superuser Contribution display on laptop

PlanPremiumCountryukDevicelenovo yogaOperating Systemwindows 11 My Question or Issueeverytime i go on spotify whether its the app or from google, the display goes weird. the exposure gets really high and the whole screen looks fuzzy, the second i com...

Visitor

  Plan Premium Country uk Device lenovo yoga Operating System windows 11   My Question or Issue everytime i go on spotify whether its the app or from google, the display goes wei...

Ivelina

Moderator

586 Views

1 replies

0 likes

  • 586 Views
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Superuser Contribution 19 icon for music video is bit too big (South Korea, Explicit)

PlanPremium IndividualCountrySouth KoreaDeviceDesktop PCOperating SystemWindows 11 My Question or IssueIn South Korea we have 19 icon instead of [E] icon for Explicit content.19 icon next to music video title is bit too big.. Much bigger than the tit...

Visitor

Plan Premium Individual Country South Korea Device Desktop PC Operating System Windows 11   My Question or Issue In South Korea we have 19 icon instead of [E] icon for Explicit...

Dessi

Moderator

420 Views

1 replies

0 likes

  • 420 Views
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