Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137287 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137287 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53531 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53531 Views
  • 0 replies
  • 33 likes

Superuser Contribution How to fix "something went wrong" error on computer (web player and app)?

I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging in. I tried the web player and I have the exact same...

  • Casual Listener
  • I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging i...
  • Joan
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app not showing up as a device

Plan: PremiumSystem / Version: Windows 11 / Spotify for Windows1.2.0.1010.g8b46abb2Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a source. Even when I have music actively playing on my desktop...

  • Casual Listener
  • Plan: Premium System / Version: Windows 11 / Spotify for Windows 1.2.0.1010.g8b46abb2 Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a ...
  • DerpTurtle
  • Casual Listener
  • 158 Views
  • 3 replies
  • 0 likes
  • 158 Views
  • 3 replies
  • 0 likes

Superuser Contribution desktop app crashes repeatedly crashes - continuation of prior issues

despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the issue is persisting for me. Please advise on sugge...

  • Regular
  • despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the...
  • Eni
  • Moderator
  • 368 Views
  • 11 replies
  • 1 likes
  • 368 Views
  • 11 replies
  • 1 likes

Pourquoi sa me fait sa

ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY

  • Visitor
  • ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY
  • 58 Views
  • 0 replies
  • 0 likes
  • 58 Views
  • 0 replies
  • 0 likes

Superuser Contribution Touchscreen on Windows

PlanPremiumCountryBulgariaDeviceMS Surface ProOperating SystemWindows 11 My Question or IssueTouch interaction has become unbearable in the last year. It was never good on PC, but at least it was not actively preventing me from using the app.There se...

  • Casual Listener
  • Plan Premium Country Bulgaria Device MS Surface Pro Operating System Windows 11   My Question or Issue Touch interaction has become unbearable in the last year. It was never good on PC...
  • RegularName
  • Newbie
  • 92 Views
  • 2 replies
  • 1 likes
  • "Bug"
    "Desktop"
    "Windows"
  • 92 Views
  • 2 replies
  • 1 likes

Superuser Contribution when I try to play a playlist on my computer it will only play 1 song

When I play a playlist it will playt 1 song from it before just playing whatever it wants (not songs from the playlist/playlist gets ended). It's really annoying and has happened before and I don't know how I fixed it last time. The only common facto...

  • Newbie
  • When I play a playlist it will playt 1 song from it before just playing whatever it wants (not songs from the playlist/playlist gets ended). It's really annoying and has happened before and I don't k...
  • Eni
  • Moderator
  • 97 Views
  • 1 replies
  • 0 likes
  • 97 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t sign in all of a sudden on Samsung Smart Tv

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFirst of all, there’s no option for a smart tv so I’m on pc. Anyway, has worked fine for four...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue First o...
  • Eni
  • Moderator
  • 143 Views
  • 3 replies
  • 0 likes
  • 143 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change playlist cover, rename my playlists, edit my playlists, or see my friends tab.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried uninstalling and reinstalling the app multiple times, and even trying t...

  • Visitor
  • Plan Premium Country United States Operating System Windows 10   My Question or Issue I can't change my playlist cover, rename the playlists, edit them, or see my friends tab. I've tried...
  • Eni
  • Moderator
  • 698 Views
  • 7 replies
  • 0 likes
  • 698 Views
  • 7 replies
  • 0 likes

Superuser Contribution No reproduce canciones en la aplicacion de ordenador

En mi ordenador, no se reproducen varias canciones de varios artistas, algunas si de esos mismos artistas, ademas no se puede conectar a mi facebook. Ya desinstale y volvi a instalar la aplicacion.

  • Newbie
  • En mi ordenador, no se reproducen varias canciones de varios artistas, algunas si de esos mismos artistas, ademas no se puede conectar a mi facebook. Ya desinstale y volvi a instalar la aplicacion.
  • Eni
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable "Next up" & "Next From"

PlanPremiumCountryUSA DeviceGalaxy s10e, Galaxy S21FE, Windows 10 desktop appOperating SystemAndroid 12, Windows 10 My Question or IssueHow do I get spotify to stop autoplaying? I will play a song(not album) or a podcast and not create a queue and It...

  • Casual Listener
  • Plan Premium Country USA   Device Galaxy s10e, Galaxy S21FE, Windows 10 desktop app Operating System Android 12, Windows 10   My Question or Issue How do I get spotify to stop au...
  • chrisrauh
  • Casual Listener
  • 202 Views
  • 4 replies
  • 2 likes
  • 202 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution Music stop playing after 5 seconds

PlanPremiumCountrySpainDeviceHP Laptop 15Operating SystemWindows 10 My Question or IssueI can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Music starts playing and then stops after 5/6 seconds. Message of "Can't play the curr...

  • Casual Listener
  •   Plan Premium Country Spain Device HP Laptop 15 Operating System Windows 10   My Question or Issue I can't play music on my Desktop Spotify app (version 1.1.5.152.gf0f488f1). Mu...
  • b1ur
  • Visitor
  • 47284 Views
  • 23 replies
  • 7 likes
  • 47284 Views
  • 23 replies
  • 7 likes

Superuser Contribution "Post Flooding Detected" Why?

I've just received this message when trying to post a comment, and I have no idea why though. It's not like I have done anything bad or illegal, so why is this happening to me?

  • Gig Goer
  • I've just received this message when trying to post a comment, and I have no idea why though. It's not like I have done anything bad or illegal, so why is this happening to me?
  • hsandt
  • Regular
  • 484 Views
  • 5 replies
  • 4 likes
  • 484 Views
  • 5 replies
  • 4 likes

Spotify and Kodi don't play nice together

Plan: Premium Device: PCOperating System: Windows 10 I am new to Spotify and I'm trying to get it set-up so that I can listen across various devices. I thought that, both being mature platforms, Spotify integration on Kodi would be available. It was,...

  • Newbie
  • Plan: Premium   Device: PC Operating System: Windows 10   I am new to Spotify and I'm trying to get it set-up so that I can listen across various devices.   I tho...
  • kaworu_bloodpaw
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Liked songs don't get saved to "Liked Songs" playlist anymore

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 11 My Question or IssueSince a few days when I pressed the heart icon (Save to Your Library) the songs dont get saved to the "Liked Songs" playlist anymore.

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 11   My Question or Issue Since a few days when I pressed the heart icon (Save to Your Library) the songs dont get saved...
  • kaworu_bloodpaw
  • Roadie
  • 90 Views
  • 2 replies
  • 0 likes
  • 90 Views
  • 2 replies
  • 0 likes

Superuser Contribution Window not filling full screen

On windows 11 and Linux the spotify window does not fill the entire screen. The bottom line of pixels is not covered by the spotify window and the program behind it can be seen.

  • Casual Listener
  • On windows 11 and Linux the spotify window does not fill the entire screen. The bottom line of pixels is not covered by the spotify window and the program behind it can be seen.
  • davidmgnl
  • Newbie
  • 101 Views
  • 2 replies
  • 1 likes
  • 101 Views
  • 2 replies
  • 1 likes

Superuser Contribution using listen together is lagging when adding song to the queue

using listen together is lagging when adding song to the queue. my friend was using mobile app, i was join with mobile app but adding song with desktop. so probably this is the reason but need to be fixed

  • Casual Listener
  • using listen together is lagging when adding song to the queue. my friend was using mobile app, i was join with mobile app but adding song with desktop. so probably this is the reason but need to be ...
  • Vasil
  • Moderator
  • 81 Views
  • 1 replies
  • 0 likes
  • 81 Views
  • 1 replies
  • 0 likes

Superuser Contribution removing current song from playlist. seems removed but it doesnt.

when i tried to move some songs to another list im adding to another then i removed from current list. always adding but not removing.

  • Casual Listener
  • when i tried to move some songs to another list im adding to another then i removed from current list. always adding but not removing.
  • Lyubka
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Spotify constantly crashing

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11My Question or IssueSpotify is constantly crashing. I need to reboot my pc to sometimes make it work. Any idea why so unstable?

  • Regular
  • Plan Premium Country Denmark Device PC Operating System Windows 11 My Question or Issue Spotify is constantly crashing. I need to reboot my pc to sometimes make it work.  Any idea why ...
  • BrunoSuras
  • Regular
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop app crashes a few times before running every time

PlanPremium Operating SystemWindows 10 My Question or Issue When launching the desktop app, the app will crash a few times when playing a song. After a few times, it'll run properly. I don't want to have to open it multiple times every time I want to...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   My Question or Issue   When launching the desktop app, the app will crash a few times when playing a song. After a few times, it'll...
  • yankeepride13
  • Casual Listener
  • 129 Views
  • 3 replies
  • 0 likes
  • 129 Views
  • 3 replies
  • 0 likes

No Social Share Song

Hello,I am ui/ux designer. I saw a ux problem like this.There is no button to share the song I'm listening to on the home screen. It will be useful if this is done in the section that appears in the header field. Yours sincerely

  • Casual Listener
  • Hello, I am ui/ux designer. I saw a ux problem like this. There is no button to share the song I'm listening to on the home screen. It will be useful if this is done in the section that appears i...
  • kaworu_bloodpaw
  • Roadie
  • 150 Views
  • 4 replies
  • 0 likes
  • social song share
  • 150 Views
  • 4 replies
  • 0 likes