A firewall may be blocking. Please update your firewall to allow Spotify. (Error code: auth:15)

Solved!
Reply

A firewall may be blocking. Please update your firewall to allow Spotify. (Error code: auth:15)

kodpluto
Casual Listener

Plan

Free

Country

USA

Operating System

Windows 10

My Question or Issue

Screenshot_56.png

 My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all of Spotify's files (cache, etc...) Restart my computer and update my computer and drivers, I even changed the proxy to no proxy and updated proxy but nothing worked, and this all happened when I updated Spotify to the newest version (1.1.60.668), can someone please find a fix to my issue?

1 ACCEPTED SOLUTION
Solution!

Novy
Moderator
Moderator

Hey there @kodpluto

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Just to confirm, are you currently using a VPN?

 

Also, keep in mind that some shared or public networks (e.g. schools/work/office) restrict access to certain services. If you're connected to one you can contact those responsible for managing the network for more information. 

 

Keep us posted on how it goes.

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

View solution in original post

3 Replies
Solution!

Novy
Moderator
Moderator

Hey there @kodpluto

 

Thanks for reaching out here in the Community, and welcome 🙂

 

Just to confirm, are you currently using a VPN?

 

Also, keep in mind that some shared or public networks (e.g. schools/work/office) restrict access to certain services. If you're connected to one you can contact those responsible for managing the network for more information. 

 

Keep us posted on how it goes.

NovyModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Music touches us emotionally, where words alone can't." -Henry Thoreau

View solution in original post

kodpluto
Casual Listener
Sorry but I don't have a VPN but somehow I have found the solution, I deleted my caches and put spotify in no proxy and it worked, thank you for your concerns.

Ver
Moderator
Moderator

Hey @kodpluto,

 

Thanks for keeping us posted 🙂

 

Glad to hear it worked out and you can log in to your account again.

 

The Community is here for you if there's anything else!

VerModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Difficult roads often lead to beautiful destinations." ―Zig Ziglar
SUGGESTED POSTS