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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133683 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133683 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50475 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50475 Views
  • 0 replies
  • 32 likes

App doesn't work on Windows 7

PlanPremiumCountryBrasilDevicePCOperating SystemWindows 7 Ultimate Service Pack 1Spotify App Version1.1.31.703.g256add22 My Question or IssueMy app doesn't work on my PC. It opens normally, I can browse songs, artists and playlists without any error....

  • Newbie
  • Plan Premium Country Brasil Device PC Operating System Windows 7 Ultimate Service Pack 1 Spotify App Version 1.1.31.703.g256add22   My Question or Issue My app doesn't work on my PC....
  • dinomight
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Where can I find the country version of That Don't Impress Me Much?

I can only find the pop version never had that problem beforeThis onehttps://www.youtube.com/watch?v=mqFLXayD6e8 Not This One https://www.youtube.com/watch?v=W5nbVD7PiKw

  • Gig Goer
  • I can only  find the pop version never had that problem be fore This one https://www.youtube.com/watch?v=mqFLXayD6e8   Not This One   https://www.youtube.com/watch?v=W5n...
  • OneByBoo
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

[Desktop] Windows Desktop App Missing All Artwork (except now playing)

Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fresh install on brand new machine that never has Spotify. Nothing makes ...

2020-04-24_12-05-02.jpg
  • Regular
  • Windows desktop is missing all artwork except the now playing artwork.   Web browser shows everything.   Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fres...
  • OneByBoo
  • Community Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 280 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep getting added to Liked Songs

PlanPremiumCountry GermanyDeviceiPhone 6 & Windows PCOperating System(iOS 11, Windows 10,etc.) My Question or IssueHello, yesterday i clicked on a link of an artist to get a preview of his new album (to get the preview i had to login to spotify), the...

  • Casual Listener
  •   Plan Premium Country  Germany Device iPhone 6 & Windows PC Operating System (iOS 11, Windows 10,etc.)   My Question or Issue Hello,   yesterday i clicked on a l...
  • leoleo161
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I make my browser open spotify links in the desktop app?

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app installed, connected to my stereo, and meticulously...

  • Not applicable
  • I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app ...
  • Xenia
  • Moderator
  • 2061 Views
  • 3 replies
  • 10 likes
  • 2061 Views
  • 3 replies
  • 10 likes

Error Code: auth:3

Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help

  • Music Fan
  • Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help
  • ctoothaker1
  • Visitor
  • 2857 Views
  • 16 replies
  • 0 likes
  • 2857 Views
  • 16 replies
  • 0 likes

Local files covers are the same for all songs of an album

PlanPremiumCountryFranceDevicePCOperating SystemWindows 7 My Question or IssueHi, so I finally finished my "transition" from local library to Spotify. I found 5k songs on Spotify and 1,7k that I didn't, so I have to use those files as local files in ...

  • Regular
  • Plan Premium Country France Device PC Operating System Windows 7   My Question or Issue Hi, so I finally finished my "transition" from local library to Spotify. I found 5k songs on S...
  • Hiltop
  • Visitor
  • 1394 Views
  • 2 replies
  • 1 likes
  • 1394 Views
  • 2 replies
  • 1 likes

Username is a bunch of random characters

Please spotify, fix this.. I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it didn't help of course In the Desktop App and on Web my usern...

  • Casual Listener
  • Please spotify, fix this..  I have chosen a username (had even to take a new one because I already had one and now I can't get my original one, great!) as suggested in another thread, and it di...
  • LauM1
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Autoplay is having issues

PlanPremiumCountryNetherlandsDeviceDesktop PCOperating SystemWindows 10My Question or IssueSpotify does not autoplay random songs at the end of the playlist, even though it's checked. i've reinstalled spotify, i've reset my hosts file, i've checked a...

  • Newbie
  •   Plan Premium Country Netherlands Device Desktop PC Operating System Windows 10 My Question or Issue Spotify does not autoplay random songs at the end of the playlist, even though it'...
  • 236 Views
  • 0 replies
  • 2 likes
  • autoplay
    Spotify
    Windows
  • 236 Views
  • 0 replies
  • 2 likes

Spotify can't play this right now.

PlanPremiumCountryTurkeyDeviceDesktop DeviceOperating SystemWindows 10My Question or IssueNo songs play after downloading Netflix. I'm getting an error called Spotify can't play this right now. Since I don't have an internet connection, I am looking ...

  • Casual Listener
  • Plan Premium Country Turkey Device Desktop Device Operating System Windows 10 My Question or Issue No songs play after downloading Netflix. I'm getting an error called Spotify can't play thi...
  • nihatmvardar
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Desktop Player freezes when I try to play any song

PlanPremiumCountryBrazilOperating SystemWindows 7PlayerDesktop PlayerPlayer version1.1.31.703.g256add22 My Question or IssueWhen I start the desktop app it shows that I'm listening to nothing, then when I try to play some song, it freezes in 0:00, so...

  • Newbie
  • Plan Premium Country Brazil Operating System Windows 7 Player Desktop Player Player version 1.1.31.703.g256add22   My Question or Issue When I start the desktop app it shows that I'm...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Superuser Contribution O Spotfy não consegue tocar isso no momento. Se você tiver o arquivo no computador é possível import

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueO Spotify não consegue tocar isso no momento. Se você tiver o arquivo no computador é possíve...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue O Spoti...
  • Bittencourt
  • Spotify Star
  • 15826 Views
  • 16 replies
  • 3 likes
  • 15826 Views
  • 16 replies
  • 3 likes

A firewall may be blocking spotify

PlanPremiumCountryAustraliaDevicewindows 10 pcOperating SystemWindows 10 My Question or Issuehave new modem and now cant log into desktop spotify app, if i use mobile hot spot it works fine, but not when using wifi. ive went through the fire wall set...

  • Visitor
  •   Plan Premium Country Australia Device windows 10 pc Operating System Windows 10   My Question or Issue have new modem and now cant log into desktop spotify app, if i use mobile...
  • no64pl-vzs_1p
  • Newbie
  • 776 Views
  • 2 replies
  • 0 likes
  • 776 Views
  • 2 replies
  • 0 likes

Black box blocks part of screen (win10 firefox web player)

PlanFreeCountry DeviceLenovo ideapadOperating SystemWindows 10, Firefox My Question or IssueThis is my screen (see attachment). Been like this for a year now, already posted about this. No add-ons or anything activated. Deleting the HTML

gets rid of
...

  • Casual Listener
  •   Plan Free Country   Device Lenovo ideapad Operating System Windows 10, Firefox   My Question or Issue This is my screen (see attachment). Been like this for a year now, al...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Random weird playlist appeared on my account and obstruct with my play time

PlanPremiumCountryMalaysiaDeviceSamsung S10eOperating SystemAndroid 10 My Question or IssueIt's been happening for quite a few weeks now, almost every single time I open my Spotify on my phone especially around 1300 to 1800 (GMT+8) I always saw songs...

  • Visitor
  •   Plan Premium Country Malaysia Device Samsung S10e Operating System Android 10   My Question or Issue It's been happening for quite a few weeks now, almost every single time I o...
  • Emilia_8
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! My account was hacked, and now I can't download music.

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Samsung Galaxy S10e. All of the ones shown are from whoever hac...

  • Visitor
  • Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) These devices aren't mine, the only devices I have on my account are my Windows 10 PC and my Sa...
  • OneByBoo
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • hacked
    Won't download music
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

  • Visitor
  • Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...
  • Elena
  • Moderator
  • 20738 Views
  • 9 replies
  • 9 likes
  • bugged
    Desktop
    desktop app
    Spotify App
  • 20738 Views
  • 9 replies
  • 9 likes

Can't play Local Files/Windows Error

PlanPremiumCountryChile DeviceHP 250 G6 Notebook PCOperating SystemWindows 10 My Question or IssueSo, as the title says, I can't play Local Files from my computer: I can see them on the Local Files Tab, I can add them to a playlist, I can listen to t...

  • Visitor
  • Plan Premium Country Chile   Device HP 250 G6 Notebook PC Operating System Windows 10   My Question or Issue So, as the title says, I can't play Local Files from my computer: I c...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

EQ on Desktop

Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't come with presets, it should be customize-able for the...

  • Visitor
  • Lets face it: an integral part of listening to music is adjusting the equalizer. The mobile app has an equalizer, and it is about time the desktop version has an equalizer too. Even if it doesn't com...
  • 500 Views
  • 0 replies
  • 5 likes
  • Desktop
    eq
    Equalizer
  • 500 Views
  • 0 replies
  • 5 likes

Solved!! Musik not available

PlanPremiumCountryGermanyDeviceAllOperating SystemAll My Question or Issue I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt't find it on the Artist page (Makaveli).I found it by searching for the Album directly, bu...

Makaveli page not making sense.PNG Album not available.PNG No copyright news.PNG
  • Casual Listener
  •   Plan Premium Country Germany Device All Operating System All   My Question or Issue   I was just looking for the Album "The Don Killuminati: The 7 Day Theory" and couldnt...
  • Poizonix
  • Casual Listener
  • 927 Views
  • 7 replies
  • 1 likes
  • 2Pac
    GREYED OUT CONTENT
    Makaveli
    The Don Killuminati
  • 927 Views
  • 7 replies
  • 1 likes