Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1095 Views
1 replies
4 likes

1095 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140311 Views
0 replies
26 likes
Mac
Windows

140311 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55785 Views
0 replies
33 likes
Windows

55785 Views
0 replies
33 likes

Superuser Contribution Spotify is not responsive with 1.1.8.439.g8502297d (05 Jun 2019) onwards.

PlanPremiumCountryItalyDevicedesktop PC(i5-7500,16gb RAM,SSDOperating SystemWindows 10 PRO x64 My IssueWith version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problemWith version 1.1.8.439.g8502297d (05 Jun 2019), at the first start it is ok, from...

jeffbwhite
Regular
Plan Premium Country Italy Device desktop PC(i5-7500,16gb RAM,SSD Operating System Windows 10 PRO x64 My Issue With version 1.1.7.13766.gf9dc3904 (22 May 2019) I have no problem Wit...
2020-12-27 1:10:08 PM
2021-01-11 12:23:45 AM
CarlosE
Moderator
857 Views
17 replies
1 likes

857 Views
17 replies
1 likes

Superuser Contribution [Desktop][Playlists] Custom order of songs

PlanPremiumCountryBrazilDevice(Dell XPS 8920)Operating System(Windows 10) My Question or IssueWhenever I wanted to customize the track order on my playlist I would add an album/song, select them and drag them up to where I wanted them to be. However ...

RonnieSkylar
Casual Listener
Plan Premium Country Brazil Device (Dell XPS 8920) Operating System (Windows 10) My Question or Issue Whenever I wanted to customize the track order on my playlist I would add an alb...
2020-12-15 8:07:58 PM
2021-01-11 9:31:39 PM
CarlosE
Moderator
378 Views
3 replies
2 likes
Desktop
Ongoing Issues
Playlist
Premium

378 Views
3 replies
2 likes

Superuser Contribution New PC version - Copy and Paste into Playlist at selected position

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueA few months ago my PC version of Spotify App was very kindly updated to the new shiny version.In the old version I could copy a track and paste it into any position in a play...

red3-99
Newbie
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue A few months ago my PC version of Spotify App was very kindly updated to the new shiny version. In...
2021-01-10 4:58:43 PM
2021-01-11 6:54:28 PM
CarlosE
Moderator
294 Views
1 replies
1 likes

294 Views
1 replies
1 likes

Superuser Contribution Playlist sorted by date always starts with the oldest song

PlanPremiumCountryGermanyDeviceComputerOperating SystemWin 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or IssueFor about a week now, the songs in the playlist have stopped playing in the correct order. I always sort my playlist with the da...

Tomy_93
Gig Goer
Plan Premium Country Germany Device Computer Operating System Win 10 18363.719, Spotify 1.1.28.721.g5b5ee660 My Question or Issue For about a week now, the songs in the playlist have...
2020-03-12 3:41:23 PM
2021-01-11 3:50:48 PM
Ver
Spotify Legend
1653 Views
8 replies
4 likes

1653 Views
8 replies
4 likes

Solved!! Discover Weekly - will not update

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstalled, unsubscribed to the playlist, resubscribed. It will not update. I am not liste...

hussotters
Casual Listener
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue: My Spotify weekly playlist isn't updating. I performed a clean uninstall of Spotify, reinstal...
2021-01-04 2:32:43 PM
2021-01-11 3:14:54 PM
hussotters
Casual Listener
577 Views
4 replies
0 likes
Discover Weekly
Spotify
Update

577 Views
4 replies
0 likes

Solved!! Arrow navigation at about gallery doesn't work

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueArrow navigation at about photo gallery doesn't work

pgood
Visitor
Plan Free Country Russia Device Desktop PC Operating System Windows 10 My Question or Issue Arrow navigation at about photo gallery doesn't work
2020-11-02 8:41:43 AM
2021-01-11 11:05:16 AM
goldcd
Casual Listener
258 Views
2 replies
0 likes

258 Views
2 replies
0 likes

[Desktop] keeps turning off after 5-10 seconds

While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes on and on. I have tried to uninstall and reinstall S...

MusicNut
Visitor
While I'm trying to download an album to a library or playlist using the SHARE option spotify turns off and I have to restart the program and within 5 to 10 seconds it turns off a so the cycle goes o...
2021-01-10 10:51:29 AM
2021-01-11 8:03:16 AM
Billy-J
Spotify Star
188 Views
1 replies
0 likes
Desktop

188 Views
1 replies
0 likes

Superuser Contribution pixel earbuds can't pause play or skip songs on laptop

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I can only change the volume, I can't pause, play or skips songs with my pixel earbuds...

1119374494
Visitor
Plan Premium Country UK Device HP Laptop Operating System Windows 10 My pixel earbuds work perfectly with spotify on my google pixel phone. On my laptop there are issues. I c...
2021-01-09 11:59:59 PM
2021-01-10 12:56:13 AM
Eni
Moderator
710 Views
1 replies
1 likes

710 Views
1 replies
1 likes

Superuser Contribution [Queue] Incorrectly adds a song twice to queue

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen dragging a song title over to the Queue icon and releasing, it adds the song twice to the queue. If dragging a whole album over to the Queue icon this way, the entire alb...

demonox8
Visitor
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue When dragging a song title over to the Queue icon and releasing, it adds the song twice to the queu...
2021-01-09 10:19:14 PM
2021-01-10 12:33:58 AM
Eni
Moderator
264 Views
1 replies
0 likes
bug
queue

264 Views
1 replies
0 likes

Sound quality issue

I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows the details could give a bit more insight. About a...

Hirsch2k
Casual Listener
I continue to have an issue with Spotifys audio quality and I think I found the source of the problem in Spotifys mastering process. It would be greatly appreciated if an employee that actually knows...
2019-08-01 8:24:24 PM
2021-01-10 7:16:50 PM
CHandler22
Casual Listener
1678 Views
2 replies
5 likes

1678 Views
2 replies
5 likes

Solved!! [BUG] Artist Image Gallery Navigation Arrows

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueOn any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to the previous image. No UI element is available to navigate to the next image.

sonikk
Casual Listener
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue On any Artists "About"-tab, the image gallery navigation arrows (both left and right) lead to t...
2021-01-10 3:39:48 PM
2021-01-10 3:55:45 PM
TreyAnastasio
Spotify Star
236 Views
1 replies
1 likes

236 Views
1 replies
1 likes

Solved!!Superuser Contribution Connect to a device (almost) never works

Operating SystemWindows 10 My Question or IssueAfter searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos spea...

RoelJanssens
Regular
Operating System Windows 10 My Question or Issue After searching this forum I'm seeing lots of users with the same issue but I haven't found an answer yet. When I run the Spotify ...
2020-10-17 5:11:30 PM
2021-01-10 2:56:11 PM
Ver
Spotify Legend
1049 Views
9 replies
2 likes
connect to a device
SONOS

1049 Views
9 replies
2 likes

Solved!!Superuser Contribution Album cover gone, no way to get it back?

I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account Preferences.Any way to get it back?

1990eam
Casual Listener
I just accidentally removed the album cover from the bottom left corner. This has happened before but the option to get it back is not there anymore, nor is there any option related to it in Account ...
2021-01-08 10:17:28 PM
2021-01-09 12:58:58 AM
Eni
Moderator
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Superuser Contribution Scrolling issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen you go into an artist's profile, click "About", scroll all the way down, and then click the back button to go back to the "Overview", Spotify automatically scrolls all t...

jkim545
Gig Goer
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue When you go into an artist's profile, click "About", scroll all the way down, and then click the b...
2021-01-08 6:44:31 PM
2021-01-09 12:45:53 AM
Novy
Moderator
816 Views
7 replies
0 likes

816 Views
7 replies
0 likes

Superuser Contribution Spotify skips all the songs

Plan - PremiumCountry - NorwayDevice - PCOperating System - Windows 10My Question or IssueHappend a few days ago that whenever I want to play a song, it is just skipped.i've tried to turn off and on hardware accellerator, reinstall Spotify, delete th...

ATLW
Regular
Plan - Premium Country - Norway Device - PC Operating System - Windows 10 My Question or Issue Happend a few days ago that whenever I want to play a song, it is just skipped....
2021-01-08 6:45:33 PM
2021-01-09 7:42:24 PM
Novy
Moderator
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Issues playing local files offline (Desktop Version)

PlanPremiumCountryGermany Operating SystemWindows 10 Pro (PC) My Question or IssueSome of my local files aren't playable and grayed out in my playlists as soon as Spotify is in offline mode or my PC has lost its connection.If I go to library and ther...

enilihp
Visitor
Plan Premium Country Germany Operating System Windows 10 Pro (PC) My Question or Issue Some of my local files aren't playable and grayed out in my playlists as soon as Spotify ...
2021-01-09 4:02:51 PM
191 Views
0 replies
0 likes
desktop version
local files
offline

191 Views
0 replies
0 likes

Solved!! Lag, Slow, Won't Load, Massive Delay, Program Latency, Laggy

Spotify still has a pestering lag issue that some users still suffer across multiple platforms and it won't go away, nothing in the forums seems to helpBasically even something as simple as adjusting the volume slider on the program can take forever ...

STEDMANA
Music Fan
Spotify still has a pestering lag issue that some users still suffer across multiple platforms and it won't go away, nothing in the forums seems to help Basically even something as simple ...
2019-11-05 12:01:08 PM
2021-01-08 5:33:08 PM
mcginter
Casual Listener
4573 Views
12 replies
6 likes
Delay
Lag
laggy
latency
slow
won't load

4573 Views
12 replies
6 likes

Solved!!Superuser Contribution Can't Get Fullscreen Option

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueFor some reason the two arrows at the bottom right for fullscreen are not visisble on the Windows Desktop app for me. Is there a way to access the apps fullscreen ...

V3ptur
Casual Listener
Plan Premium Country United Kingdom Device PC Operating System Windows 10 My Question or Issue For some reason the two arrows at the bottom right for fullscreen are not visisble on t...
2021-01-07 3:01:07 AM
2021-01-08 5:24:27 PM
Xenia
Moderator
1592 Views
1 replies
0 likes
fullscreen button
Windows 10 Application

1592 Views
1 replies
0 likes

Superuser Contribution Lost features and different appearence

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 My Question or IssueSo one day the entire appearance of my spotify changed. And a lot of features on the tab to the left are gone. For example I don't have the "recently added" tab. I only ha...

user-removed
Visitor
Plan Premium Country Norway Device PC Operating System Windows 10 My Question or Issue So one day the entire appearance of my spotify changed. And a lot of features on the tab to the...
2021-01-06 7:12:46 PM
2021-01-08 4:39:57 PM
Novy
Moderator
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

Superuser Contribution Allow Duplicate Followed-List References Into Multiple Folders

Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder or subfolder. But, once that is done, I can't add ...

nysteve
Roadie
Can't duplicated followed-list into multiple folders. In other words, say that I liked a RockOUT list, I heart it, and now it's in my general library. So now I can move that reference into any folder...
2021-01-04 1:41:03 AM
2021-01-08 3:57:32 PM
Novy
Moderator
224 Views
1 replies
0 likes
folder list
Folder Playlist

224 Views
1 replies
0 likes

Spotify Community

Desktop (Windows)

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