Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a month ago
Rim4
Gig Goer
68624 Views
79 replies
27 likes

68624 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86357 Views
279 replies
22 likes

86357 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6242 Views
1 replies
6 likes

6242 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146634 Views
0 replies
26 likes
Mac
Windows

146634 Views
0 replies
26 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumDevicePCOperating SystemWindows 10My Question or IssueI keep getting the above message whenever I try and play a song on the desktop app (it works fine on web browsers and my phone).I have reinstalled, changed speaker options, disabled har...

OddGoth
Newbie
Plan Premium Device PC Operating System Windows 10 My Question or Issue I keep getting the above message whenever I try and play a song on the desktop app (it works fine on web browsers and my...
2020-06-30 8:26:35 PM
2021-10-05 8:16:46 PM
DonKombot
Visitor
4271 Views
11 replies
2 likes

4271 Views
11 replies
2 likes

Solved!! [Solved] Why does spotify's windows search icon look bugged/glitched?

Hello , Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment). Does anybody know why?Any info is appreciated. DeviceHP Laptop OS VersionWindows 10 20H2

mesub
Casual Listener
Hello 👋, Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment). Does anybody know ...
2021-10-05 4:03:35 PM
2021-10-05 7:16:55 PM
Loxer
Community Legend
1077 Views
5 replies
0 likes
Windows

1077 Views
5 replies
0 likes

Superuser Contribution Local Files folder will not show up at all on Windows desktop application.

PlanPremium CountryUnited States DeviceDell Inspiron 11-3147 (2014) Operating SystemWindows 10 My Question or IssueSo a couple of months ago, for some reason I opened up the Spotify app on Windows and the local files folder was completely gone. First...

jbyrd8230
Casual Listener
Plan Premium Country United States Device Dell Inspiron 11-3147 (2014) Operating System Windows 10 My Question or Issue So a couple of months ago, for...
2021-10-01 10:13:04 PM
2021-10-05 1:22:01 AM
MafeG
Spotify Legend
581 Views
3 replies
0 likes

581 Views
3 replies
0 likes

Superuser Contribution Taking up 10GB of my C drive.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueWhy is Spotify taking up 10GB of my C drive in the Local Appdata's 'Data' folder? I have instructed any downloaded music to store in a different location. I have searched the ...

RW66
Casual Listener
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue Why is Spotify taking up 10GB of my C drive in the Local Appdata's 'Data' folder? I have instructed...
2020-09-02 5:16:37 PM
2021-10-04 7:59:48 PM
Sbanger
Visitor
3470 Views
3 replies
0 likes
appdata

3470 Views
3 replies
0 likes

Superuser Contribution I deleted the Local Files Playlist, now Spotify won't make a new one

PlanPremiumCountryAustraliaDeviceWindows ComputerOperating SystemWindows 10 My Question or IssueOut of frustration because my Local Files wasn't syncing, I deleted the Local Files playlist in the hopes Spotify would automatically create a new one and...

jbadaan95
Regular
Plan Premium Country Australia Device Windows Computer Operating System Windows 10 My Question or Issue Out of frustration because my Local Files wasn't syncing, I deleted the Local ...
2021-10-03 5:22:41 AM
2021-10-04 6:55:36 PM
CarlosE
Moderator
534 Views
1 replies
0 likes

534 Views
1 replies
0 likes

Solved!! Spotify unfollowing users/profiles

PlanPremium DeviceWindows PCMacbook ProOperating SystemWindows 10macOS Catalina My Question or IssueI recently noticed that the desktop apps are unfollowing users/profiles. I'm not sure if it just shows that a certain user profile is unfollowed or no...

AeroZ
Composer
Plan Premium Device Windows PC Macbook Pro Operating System Windows 10 macOS Catalina My Question or Issue I recently noticed that the desktop apps are unfollowing users/prof...
2021-09-03 11:39:31 PM
2021-10-04 1:44:00 PM
MattSuda
Spotify Star
4414 Views
9 replies
2 likes

4414 Views
9 replies
2 likes

Solved!!Superuser Contribution Discover weekly unavailable

Plan: PremiumCountry: FinlandDevice: PC/PhoneOperating System: Windows 10 Pro, Android 10 My Question or Issue: This week all of the songs on Discover weekly have been greyed out (=unavaible) on both devices. See image: Click!

slebbeog
Casual Listener
Plan: Premium Country: Finland Device: PC/Phone Operating System: Windows 10 Pro, Android 10 My Question or Issue: This week all of the songs on Discover weekly have been greyed out (=u...
2021-09-29 8:01:15 PM
2021-10-04 9:48:35 AM
slebbeog
Casual Listener
2981 Views
5 replies
0 likes

2981 Views
5 replies
0 likes

Superuser Contribution [Social] Remove "Connect with Facebook" banner on GUI.

Can you atleast make an option to remove the huge banner to "Connect with Facebook" ? For those that aren't using Facebook or don't want to connect their Spotify. It is taking up a huge part of the screen.

HenkKoning69
Visitor
Can you atleast make an option to remove the huge banner to "Connect with Facebook" ? For those that aren't using Facebook or don't want to connect their Spotify. It is taking up a huge part of the s...
2021-10-01 2:08:29 PM
2021-10-03 9:38:34 PM
CarlosE
Moderator
499 Views
2 replies
1 likes
Social

499 Views
2 replies
1 likes

Superuser Contribution PC Desktop version - search not working

Plan: PremiumCountry: USADevice; Lenovo laptopOperating System; Windows 10My Question or IssueSince the update of 9-8-2021, search is not working on my desktop version. Uninstalling and reinstalling the software does not resolve the issue.

mannes2111
Casual Listener
Plan: Premium Country: USA Device; Lenovo laptop Operating System; Windows 10 My Question or Issue Since the update of 9-8-2021, search is not working on my desktop version. ...
2021-09-29 10:27:26 PM
2021-10-03 9:08:53 PM
Eni
Moderator
619 Views
4 replies
1 likes

619 Views
4 replies
1 likes

Superuser Contribution No songs will play (This content is not available.)

Premium CountryAustralia DevicePC app Operating SystemWin 10 My Question or IssueAll songs are now showing up greyed out regardless of where I find them (ie. either an artist page or my own playlist). When I try to play them it states that the conten...

divlol
Casual Listener
Premium Country Australia Device PC app Operating System Win 10 My Question or Issue All songs are now showing up greyed out regardless of where I find them (i...
2021-10-02 12:33:21 PM
2021-10-03 8:02:12 PM
CarlosE
Moderator
760 Views
2 replies
0 likes

760 Views
2 replies
0 likes

Solved!!Superuser Contribution Problem with removing current playing song from My playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Those informations are not maybe i...

Noguri
Roadie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
2021-09-28 9:14:17 AM
2021-10-03 9:18:57 AM
Ver
Spotify Legend
947 Views
7 replies
0 likes

947 Views
7 replies
0 likes

Superuser Contribution [Desktop][Playlists] Playlist Organization

Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or more playlists for one genre taking up my screen. Wha...

LtGwegy
Visitor
Let's say I want to listen to a genre of music like alt, for example, well then I'll have to make an alt playlist for happy alt music, sad alt music, alt alt music, and etc. So that's already 3 or mo...
2021-10-01 7:12:17 PM
2021-10-02 9:17:31 PM
Eni
Moderator
310 Views
1 replies
0 likes
Desktop
Playlists

310 Views
1 replies
0 likes

Superuser Contribution "Song Radio" from app or browser frequently does not work

From Android app, when I click "Go to song radio", it always works.From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different things may happen: #1Go to the song radio station (hal...

Kangaroo857
Music Fan
From Android app, when I click "Go to song radio", it always works. From Chrome on Windows or the Full Spotify Windows app, when I right click a song, and select "Go to song radio", four different...
2021-09-22 9:40:17 PM
2021-10-02 2:37:25 PM
Jeremy
Spotify Legend
418 Views
3 replies
0 likes

418 Views
3 replies
0 likes

Superuser Contribution [PC] Download not working

PlanPremiumDevicePcOperating SystemWindows 10My Question or IssueI'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried restarting the app, my computer and everything else I could think...

Tenuka
Newbie
Plan Premium Device Pc Operating System Windows 10 My Question or Issue I'm trying to download a playlist but the progress bar for the download only progresses a little then stops. I've tried ...
2021-09-30 8:02:27 AM
2021-10-02 10:00:23 AM
Mihail
Spotify Legend
532 Views
1 replies
0 likes

532 Views
1 replies
0 likes

Superuser Contribution Spotify can't play this right now.

PlanPremiumCountryUnited StatesDeviceMackie Artist 1x2 (24b/196kHz)Operating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it" Displays every time I try to play any song from ...

mac1010
Casual Listener
Plan Premium Country United States Device Mackie Artist 1x2 (24b/196kHz) Operating System Win10 My Question or Issue "Spotify can't play this right now. If you have the file on your ...
2021-08-11 5:17:06 PM
2021-10-01 6:51:11 PM
Eni
Moderator
1683 Views
9 replies
1 likes

1683 Views
9 replies
1 likes

Solved!!Superuser Contribution Remove Current Song From Playlist

I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar at the bottom it doesn't seem to remove the song. ...

mschnell1
Newbie
I mostly use the Desktop app to listen to music at work and when a song on my playlist plays, that I no longer want there, I try to use the 'Remove from this playlist" button on the "Now playing" bar...
2021-10-01 1:24:41 PM
2021-10-01 4:25:46 PM
Mihail
Spotify Legend
1054 Views
1 replies
0 likes
App & Features

1054 Views
1 replies
0 likes

Solved!!Superuser Contribution Any way to customize the live tile?

PlanPremiumCountryUSA DeviceWindows PCOperating SystemWindows 10 My Question or Issue Is there a way to customize what is shown in start menu live tile? As a metalhead, all the pop/rap stuff that shows up is not only irrelevant, but annoying.

Pepetruen0
Newbie
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue Is there a way to customize what is shown in start menu live tile? As a meta...
2019-02-13 5:58:22 PM
2021-09-30 7:16:16 PM
ThingWizard
Casual Listener
4430 Views
4 replies
5 likes

4430 Views
4 replies
5 likes

Solved!!Superuser Contribution I cannot use spotify on pc

PlanPremiumCountryItalyDevice(iPhone 8, Windows pc)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have premium family account on my iphone 8, everything works perfectly.I cannot use spotify on pc, neither the downloaded...

LØFI
Casual Listener
Plan Premium Country Italy Device (iPhone 8, Windows pc) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have premium family account on my ipho...
2021-09-27 12:33:09 AM
2021-09-30 4:03:24 PM
MafeG
Spotify Legend
595 Views
3 replies
1 likes

595 Views
3 replies
1 likes

Superuser Contribution [Desktop][Podcasts] Played/Unplayed Filter Missing

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 7 My Question or IssueI'm assuming this is a result of the recent UI update for the Desktop app, but appears that the played/unplayed filter on Podcasts has disappeared.

terrrrrible
Newbie
Plan Premium Country USA Device HP Laptop Operating System Windows 7 My Question or Issue I'm assuming this is a result of the recent UI update for the Desktop app, but appears that ...
2021-04-14 1:33:04 PM
2021-09-30 3:50:15 PM
krispysam
Music Fan
2218 Views
10 replies
23 likes
Podcasts

2218 Views
10 replies
23 likes

[SOLVED] Pc spotify web player can't hear the music but it still plays

PlanPremiumCountryPolandDevicePcOperating SystemWindows 10 pro My Question or IssueHi, so I have this strange issue with listening to music on spotify web browser. At first when you play songs its nothing strange. Things get bad after like 9 seconds....

usernameyt
Newbie
Plan Premium Country Poland Device Pc Operating System Windows 10 pro My Question or Issue Hi, so I have this strange issue with listening to music on spotify web browser. At...
2021-09-30 1:47:49 PM
395 Views
0 replies
0 likes

395 Views
0 replies
0 likes

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