Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
12242 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1466 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
3724 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10 Pro My Question or IssueSo that banner in left top corner does not appear, it appeared for some time, then not, it's weird, and I'd really like to use it, I used to use Toastify but it was ju...
Plan Premium Country Latvia Device PC Operating System Windows 10 Pro My Question or Issue So that banner in left top corner does not appear, it appeared for some time, then not, it'...
Moderator
5350 Views
7 replies
1 likes
PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...
Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update) My Question or Issue I've been experiencing the exact same problem as in this thread for a...
Moderator
506 Views
1 replies
0 likes
PlanPremium CountryUS DevicePC Operating SystemWindows 10 My Question or IssueWhen searching local files, if there are no matching results, it shows the screen that says to go to settings to add source for local files (see attached image). If I backs...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue When searching local files, if there are no matching results, it shows the ...
Moderator
10143 Views
30 replies
1 likes
(Plan: Premium / Operating System: Windows 11)Hello,There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App!For example: Let's say I play a specific song. When it's is over, ...
(Plan: Premium / Operating System: Windows 11) Hello, There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App! F...
1264 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 11 Hello, I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on windows 10, then it was fixed (not sure if it was fixed after a windows update or a s...
Plan Premium Country France Device Desktop PC Operating System Windows 11 Hello, I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on wind...
Moderator
1903 Views
3 replies
0 likes
I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. When I play songs on my desktop, it does not update ...
I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. W...
Spotify Legend
750 Views
1 replies
1 likes
My spotify app makes windows crashes every time video content appears from musician.
My spotify app makes windows crashes every time video content appears from musician.
Regular
1277 Views
5 replies
0 likes
The following song shows a song length of 3:29 but it's actually 9:15! It's messing up a timed playlist I'm working on. https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852343364510
The following song shows a song length of 3:29 but it's actually 9:15! It's messing up a timed playlist I'm working on. https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852...
Casual Listener
1009 Views
4 replies
0 likes
PlanPremium CountryDenmark DevicesSamsung S21, Huawei P20 ProSamsung Galaxy Tab 10Windows 10 Pro DesktopWindows 10 Pro laptops Operating SystemsAndroid 11Windows 10 Pro My Question or IssueFor some reason, I'm completely unable to connect to my Sonos...
Plan Premium Country Denmark Devices Samsung S21, Huawei P20 Pro Samsung Galaxy Tab 10 Windows 10 Pro Desktop Windows 10 Pro laptops Operating Systems Android 1...
Moderator
11980 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
518 Views
1 replies
0 likes
PlanFreeCountryAustralasiaDeviceMozilla Desktop and Spotify Desktop Application Operating SystemWindows 10My Question or IssueAs per subject title and attached photos. There is no video for JRE podcast on Mozilla or in desktop application, why?Thanks...
Plan Free Country Australasia Device Mozilla Desktop and Spotify Desktop Application Operating System Windows 10 My Question or Issue As per subject title and attached photos. There is...
Casual Listener
3266 Views
2 replies
0 likes
How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account: Didn't work - Shows a red circle with a red line through it --> Tried a...
How come my account cannot play any episode from the Joe Rogan show, meanwhile another account can play just fine. What I've done: Tried the Windows app with the primary account: Didn't work - Sh...
Spotify Legend
524 Views
1 replies
0 likes
Plan PremiumCountryUnited States DeviceDell laptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI start a playlist then after 10 seconds the sound cuts out but the song is still running
Plan Premium Country United States Device Dell laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I start a playlist then after 1...
Moderator
722 Views
1 replies
0 likes
PlanPremiumCountry Deviceiphone 12mini legion laptopOperating Systemwin10 and ios15 My Question or Issuein pc i had 1680 liked songs but in iphone i only had 1676 liked songs
Plan Premium Country Device iphone 12mini legion laptop Operating System win10 and ios15 My Question or Issue in pc i had 1680 liked songs but in iphone i only had 1676 liked ...
Not applicable
535 Views
2 replies
0 likes
PlanPremiumOperating System Windows 10,etcMy Question or IssueOk, I updated Spotify a week or so ago, and after that, the playlist radio is only 55 songs long, and it stops, and it never changes any of the songs. Only way I found to solve this, is pl...
Plan Premium Operating System Windows 10,etc My Question or Issue Ok, I updated Spotify a week or so ago, and after that, the playlist radio is only 55 songs long, and it stops, and it nev...
Moderator
1559 Views
7 replies
0 likes
PlanPremium CountryUSA DevicePC and Pixel 3XL Operating SystemWindows 10 and Android My Question or IssueToday as usual I started my daily drive playlist. The entire playlist is country. I have never listened to any of these songs or any country at a...
Plan Premium Country USA Device PC and Pixel 3XL Operating System Windows 10 and Android My Question or Issue Today as usual I started my daily drive playlist...
Spotify Legend
1550 Views
5 replies
1 likes
PlanPremiumCountryCanadaDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueHey, so, I've got fairly bad eyesight and have to increase the scaling of text on my Acer Nitro laptop via the Accessibility menu in the Computer Settings panel ...
Plan Premium Country Canada Device Acer Nitro 5 Operating System Windows 10 My Question or Issue Hey, so, I've got fairly bad eyesight and have to increase the scaling of text on my ...
410 Views
0 replies
0 likes
PlanPremiumCountryUnited States DeviceHP OMENOperating SystemWindows 11 My Question or IssueExtremely strange issue here; I was listening to Sea Power's album "Everything Was Forever" when the sound suddenly cut out in the middle of the track. At fir...
Plan Premium Country United States Device HP OMEN Operating System Windows 11 My Question or Issue Extremely strange issue here; I was listening to Sea Power's album "Everyth...
Spotify Legend
3048 Views
13 replies
4 likes
I've had this happen to me several times now: I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I will fix that error, and re-submit it. Suppose there is anoth...
I've had this happen to me several times now: I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I w...
Regular
622 Views
2 replies
1 likes
PlanPremium CountryUnited Kingdom DeviceControlling devices: Windows 10, AndroidReceiving devices: Facebook Portal, Arylic receiver My Question or IssueI switched back to Spotify a year or so ago after being forcibly migrated from Google Play Music t...
Plan Premium Country United Kingdom Device Controlling devices: Windows 10, Android Receiving devices: Facebook Portal, Arylic receiver My Question or Issue I ...
Spotify Star
497 Views
1 replies
1 likes
