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Home page not loading, cannot search for music.

Home page not loading, cannot search for music.

My home page on my PC is not loading. When I search for music the screen remains black. Have uninstalled/reinstalled. Have gone through the"hosts". Everything is correct. Will not work on web browser either. Seems to work fine on my phone.
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1 Reply

Hey there,

 

Thanks for reaching out about this in the Community!

 

This could be a networking issue on your PC since it's happening both on the Desktop app and web player.

 

Can you try connecting to a different network, like a mobile hotspot WiFi? Also, make sure that no VPN is enabled.

 

Keep us posted on how you get on with this.

 

AlexModerator
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