Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
89150 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
834479 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32949 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountry Device(iPhone 11,Windows 11 PC )Operating SystemWindows 11 My Question or IssueI joined a Spotify blend with a friend and after we joined it, the friend activity on the desktop only shows each other, and other people in other blend...
Plan Premium Country Device (iPhone 11,Windows 11 PC ) Operating System Windows 11 My Question or Issue I joined a Spotify blend with a friend and after we joined it, ...
Spotify Legend
4345 Views
1 replies
0 likes
My PW has been reinitialised and still can't login.My country is righly setup (Denmark) but still is doesnt work
My PW has been reinitialised and still can't login. My country is righly setup (Denmark) but still is doesnt work
Moderator
341 Views
1 replies
0 likes
PlanFreeCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueI am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume from the "app volume and device preferences" in sound settings of the laptop and ...
Plan Free Country Device Laptop Operating System Windows 10 My Question or Issue I am using the Spotify app on windows 10. Will it not count as a stream if I lower the volume ...
Moderator
12831 Views
1 replies
0 likes
None of the below information is required. However, the more you providIe the easier it will be for us to try and help.PlanPremiumCountryUSADeviceLITERALLY ALL OF THEMOperating SystemEVERY ONE WE HAVE TRIED My Question or IssueAll of my account's pla...
None of the below information is required. However, the more you providIe the easier it will be for us to try and help. Plan Premium Country USA Device LITERALLY ALL OF THEM Operating System ...
Moderator
336 Views
1 replies
0 likes
After 5 mins of play video goes black. Audio unaffected.Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. Tried downloading the content. Tried playing other co...
After 5 mins of play video goes black. Audio unaffected. Tried logging out and uninstalling all devices then reinstalling on 1 and logging back in. Tried restart. Tried playback settings to normal. ...
Spotify Legend
1298 Views
1 replies
0 likes
However, Spotify still works from my phone. ???
However, Spotify still works from my phone. ???
Spotify Legend
330 Views
1 replies
0 likes
When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn
When I go to https://www.spotify.com/ it automatically redirects me to https://www.spotify.com/br/ even tho the location in my account is set to India and I'm not using any proxy or vpn
Moderator
756 Views
1 replies
0 likes
Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qbNotice the song in green on the main browser window doesn't match the song in "Now Playing".I think this has to do with playlists updating; I must be playing a previous version of ...
Noticed this on a Spotify official playlist: https://imgur.com/XkiS2qb Notice the song in green on the main browser window doesn't match the song in "Now Playing". I think this has to do with pla...
Moderator
482 Views
1 replies
0 likes
In the bar on the side, only one friend that I follow appears, I would like them all to appear.
In the bar on the side, only one friend that I follow appears, I would like them all to appear.
Spotify Legend
364 Views
1 replies
0 likes
Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it still does not work, what should I do?
Recently the desktop overlay has not been popping up when I press pause/play or the skip buttons, I reinstalled the Spotify app and made sure the option for it to be displayed was turned on but it st...
Spotify Legend
319 Views
1 replies
0 likes
been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help
been like this for over a week i have tried uninstalling and reinstall restart computer then download and everything please help
Spotify Legend
519 Views
3 replies
0 likes
zu beginn einer musikdatei springt dieser laufbutton nicht mit dem richtigen tempo mit. dadurch beginnt ein lied manchmal zwei bis dreimal....
zu beginn einer musikdatei springt dieser laufbutton nicht mit dem richtigen tempo mit. dadurch beginnt ein lied manchmal zwei bis dreimal....
Moderator
332 Views
1 replies
0 likes
I have my podcasts sorted oldest to newest, but when an episode ends it will automatically go to the previous episode in stead of the next. i.e. I want them to play 48, 49,50 ... but it will play 50, 49, 48.I have searched for answers and done a comp...
I have my podcasts sorted oldest to newest, but when an episode ends it will automatically go to the previous episode in stead of the next. i.e. I want them to play 48, 49,50 ... but it will play 5...
Moderator
1224 Views
1 replies
4 likes
Regarding https://community.spotify.com/t5/Desktop-Windows/How-do-I-fix-quot-Post-flooding-detected-quot/m-p/5370534, TS reports a problem with posting, I report a problem with posting sometimes, and you answer clearly states that we are in fact spam...
Regarding https://community.spotify.com/t5/Desktop-Windows/How-do-I-fix-quot-Post-flooding-detected-quot/m-p/5370534, TS reports a problem with posting, I report a problem with posting sometimes...
558 Views
0 replies
0 likes
Recently, songs on desktop only keep stopping (not pausing) mid-playback.My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?
Recently, songs on desktop only keep stopping (not pausing) mid-playback. My playback quality is set to automatic, I've reinstalled Spotify, and I've got a good internet connection. Any advice?
Spotify Legend
528 Views
1 replies
1 likes
So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solutions?
So basically the title around 6-7 secs songs will get stuck and will repeat the same part over and over 3-4 times and after that it streams normally why this could be happening? any ideas or solution...
Spotify Legend
1341 Views
1 replies
0 likes
PlanFreeCountryBrazilE-mail**bleep**Operating SystemWindows 10 My Question or IssueFor some reason a week ago or so whenever i put my songs on repeat when they get to the 8 to 10 seconds mark it starts lagging, and continues so for more 5 to 10 secon...
Plan Free Country Brazil E-mail **bleep** Operating System Windows 10 My Question or Issue For some reason a week ago or so whenever i put my songs on repeat when they get to the 8 t...
Spotify Legend
6414 Views
24 replies
4 likes
I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings.I have done the following so far and they did not work.- Restarted laptop- Re-installed Spotify- Changed proxy settings from auto-detec...
I continuously get error code 39, saying my firewall may be blocking Spotify OR I need to adjust my proxy settings. I have done the following so far and they did not work. - Restarted laptop - Re-...
Moderator
310 Views
1 replies
0 likes
i hard reset my windows pc and when i went to install spotify it was already installed?
i hard reset my windows pc and when i went to install spotify it was already installed?
Spotify Legend
872 Views
1 replies
0 likes
After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically. To do this, you need to click on some album at the artist page, choose the type visualization to "squared" and them click in the album. It...
After the last update, Spotify app on Windows 11 stopped to show each album in a separated page, automatically. To do this, you need to click on some album at the artist page, choose the typ...
Spotify Legend
623 Views
2 replies
0 likes
