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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1542 Views

0 replies

2 likes

  • 1542 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145062 Views

83 replies

27 likes

  • 145062 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129826 Views

294 replies

22 likes

  • 129826 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10954 Views

1 replies

6 likes

  • 10954 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Interface bugged on startup

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueWhen I start up my machine I am always having issues with the interface on spotify. I can for example press play and listen to the last song that was playing but I cant search for ...

Casual Listener

  Plan Premium Country UK Device PC Operating System Win10   My Question or Issue When I start up my machine I am always having issues with the interface on spotify. I can for ex...

Alex

Spotify Legend

786 Views

3 replies

0 likes

  • 786 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify sound quality and volume goes down when I tab into a game.

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It doesn't happen with chrome or anything. I've already updated windows, restarted...

Newbie

Plan Premium Country US Device Desktop Operating System Windows 10   It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It doe...

andreluizgrocha

Newbie

10382 Views

6 replies

1 likes

  • 10382 Views
  • 6 replies
  • 1 likes

Superuser Contribution Web Player stopped working

PlanFree/remiumCountry DeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy Spotify stopped working. The web player receives this error, "Enable secure playback in your browser". I use Firefox as my default browser, and I have chec...

Casual Listener

Plan Free/ remium Country     Device Desktop Computer Operating System Windows 10   My Question or Issue My Spotify stopped working.  The web player receives this erro...

Mihail

Spotify Legend

554 Views

1 replies

1 likes

  • 554 Views
  • 1 replies
  • 1 likes

Superuser Contribution Default name for playlist created from album doesn't include artist name anymore

Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked even more, but I can live with the other option as ...

Newbie

Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked ...

maxhoyer

Newbie

690 Views

2 replies

1 likes

  • 690 Views
  • 2 replies
  • 1 likes

Superuser Contribution Let me **bleep** suggestions from the app

PlanPremiumCountryUS DeviceWindows PCOperating SystemWindows 10 My Question or IssueI have been presented with a suggested podcast that contains a word that isn't allowed on this forum in the title. This word is not safe for work, and isn't acceptabl...

Music Fan

Plan Premium Country US   Device Windows PC Operating System Windows 10   My Question or Issue I have been presented with a suggested podcast that contains a word that isn't allo...

Jeremy

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inconsistency with rounded icons

PlanPremium (Family)CountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe icons for Liked Songs and Create Playlist are not rounded, while the Your Episodes icon is rounded.

Casual Listener

Plan Premium (Family) Country USA Device Desktop Operating System Windows 10   My Question or Issue The icons for Liked Songs and Create Playlist are not rounded, while the Your Episod...

Alex

Spotify Legend

512 Views

1 replies

0 likes

desktop app
Windows 10
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't I search a genre on desktop app like mobile does?

PlanPremiumCountrySouth KoreaDevicePCOperating SystemWindows 10 My Question or IssueIf I search a genre on mobile app, i can immediatly see the link to the specific genre page. (ex. If I search "disney" on mobile, i can see disney genre page on top o...

Visitor

Plan Premium Country South Korea Device PC Operating System Windows 10   My Question or Issue If I search a genre on mobile app, i can immediatly see the link to the specific genre pag...

Gmpanda

Visitor

5047 Views

4 replies

1 likes

  • 5047 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot Uninstall Spotify from Windows 10

Installed Desktop version of Spotify from official website (not windows store) long ago.Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message "Spotify failed to migrate some of your data" every ...

Casual Listener

Installed Desktop version of Spotify from official website (not windows store) long ago. Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message...

Alex

Spotify Legend

1668 Views

3 replies

0 likes

  • 1668 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix error, "Something went wrong, try reloading the page"?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows My Question or IssueHey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "Something went wrong, try reloading the page". I was wondering if there is a...

Casual Listener

Plan Free Country United States Device PC Operating System Windows   My Question or Issue Hey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "...

Alex

Spotify Legend

1749 Views

3 replies

0 likes

  • 1749 Views
  • 3 replies
  • 0 likes

[Web Player][Other] The player works weird after my account upgraded to premium account

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few songs. When it finally stops on a song it won't stream ...

Visitor

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few song...

615 Views

0 replies

0 likes

Other
Web Player
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Superuser Contribution Spotify not recognizing internet connectivity

PlanFamily PremiumCountryVietnamDeviceLenovo Gaming LaptopOperating SystemWindows 10 My Question or IssueSometimes my Windows 10 system does not recognize it's own connectivity to the Internet. It will display that there is a LAN network connection b...

Music Fan

Plan Family Premium Country Vietnam Device Lenovo Gaming Laptop Operating System Windows 10   My Question or Issue Sometimes my Windows 10 system does not recognize it's own connectivi...

Alex

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download playlist on Windows 10 desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, removed it twice fully and my playlist won't download. This occurs on the Wi...

Visitor

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, ...

Novy

Moderator

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
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Solved!!Superuser Contribution A firewall may be blocking. Please update your firewall to allow Spotify. (Error code: auth:15)

PlanFreeCountryUSAOperating SystemWindows 10My Question or Issue My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all of Spotify's files (cache, etc...) Restart my computer and update my c...

Casual Listener

Plan Free Country USA Operating System Windows 10 My Question or Issue  My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all o...

Eni

Moderator

4507 Views

5 replies

0 likes

Windows
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Can't play Spotify on my laptop using headphones; speakers work (as does a usb headset).

PlanPaidCountryUS DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify gives me this error message in the subject line *only when I plug in headphones*: "Spotify can't play this right now. If you have the file on your computer you can i...

Regular

Plan Paid Country US   Device Laptop Operating System Windows 10   My Question or Issue Spotify gives me this error message in the subject line *only when I plug in headphones*: ...

Glevis

Newbie

6324 Views

10 replies

0 likes

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  • 10 replies
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Superuser Contribution Desktop App "Now Playing" Banner not Updating and Crashed

PlanPremiumCountryIndonesiaDevice(Desktop)Operating System(Windows 10) My Question or IssueSo I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and control what I play, etc. using my Desktop App so I don't have to look at/for ...

Newbie

Plan Premium Country Indonesia Device (Desktop) Operating System (Windows 10)   My Question or Issue So I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and co...

Jeremy

Spotify Legend

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

Casual Listener

Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Window...

brianaclausen

Newbie

4367 Views

19 replies

3 likes

Desktop
Other
  • 4367 Views
  • 19 replies
  • 3 likes

Superuser Contribution Opening minimized?

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I have my Spotify client set to open minimized, but it's not doing that. It does open after Windows starts, but it's opening in a floating window rather ...

Visitor

Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi!  I have my Spotify client set to open minimized, but it's not do...

mike_w04

Visitor

4945 Views

15 replies

2 likes

  • 4945 Views
  • 15 replies
  • 2 likes

Superuser Contribution Time to say goodbye

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...

Casual Listener

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...

Jeremy

Spotify Legend

653 Views

1 replies

3 likes

  • 653 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...

Jeremy

Spotify Legend

616 Views

2 replies

2 likes

  • 616 Views
  • 2 replies
  • 2 likes

Superuser Contribution extraction in a playlists

i have nearly 6000 songs in my list(in download status).but i have 2 exact same songs in playlist.can be really annoying.since spotify is a buggy app i think an option like this could be handy

Visitor

i have nearly 6000 songs in my list(in download status).but i have 2 exact same songs in playlist.can be really annoying.since spotify is a buggy app i think an option like this could be handy

Eni

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes