Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81123 Views

40 replies

68 likes

  • 81123 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776273 Views

503 replies

64 likes

  • 776273 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18129 Views

19 replies

5 likes

  • 18129 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

[Desktop] Crashed Windows, Memory Dump included

PlanPremiumCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueMicrosoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\MEMORY.D...

Newbie

Plan Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue Microsoft (R) Windows Debugger Version 10.0.22549.1000 AMD64 Copyright (c) Microsoft Cor...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

[Desktop][Playlists] Do not refresh the recomm. list (in a playlist) after switching off the lyrics

Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song.Sometime I want to add some new recommended songs to a playlist and while listen to them, for some of them I open the lyrics. When ...

Newbie

Please make the app not to refresh the recommended list anymore when I switch off the lyrics while listening to a song. Sometime I want to add some new recommended songs to a playlist and while list...

329 Views

0 replies

0 likes

Desktop
Playlists
  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution New playlist does not contain default "Artist - Album" name

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueWhen creating new playlist from an album, app does not use default "Artist name - Album name" format, instead picks only "Album name". This makes left panel confus...

Casual Listener

Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue When creating new playlist from an album, app does not use default "Artist name - Album...

bobogu

Newbie

889 Views

5 replies

8 likes

  • 889 Views
  • 5 replies
  • 8 likes

Superuser Contribution Adjustable synced lyrics

PlanFreeCountry Device(Lenovo Flex 14 )Operating System(Windows 10) My Question or IssueI think its nice to have the real time synced lyrics on spotify. However, on the windows app it is never synced up accurately, either its cut off to early or its ...

Visitor

Plan Free Country   Device (Lenovo Flex 14 ) Operating System (Windows 10)   My Question or Issue I think its nice to have the real time synced lyrics on spotify. However, on the ...

Jeremy

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution stuttering issue

PlanFreeCountryUSADeviceThinkcentre M700Operating SystemWindows 10 My Question or Issuefor the past couple weeks, in the beginning 4-7 seconds of a song, it will choose one note, repeat it constantly, and then play the rest of the song just fine. ple...

Newbie

  Plan Free Country USA Device Thinkcentre M700 Operating System Windows 10   My Question or Issue for the past couple weeks, in the beginning 4-7 seconds of a song, it will choo...

Jeremy

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Playlist's privacy have been reversed and won't update.

Hello, PlanFreeCountryIndonesiaDeviceBoth my android phone application and my PC installation. My Question or IssueI had about 7 public playlists on my account, I had decided yesterday to delete (private) a few. However, on my Desktop Spotify app wil...

Casual Listener

Hello,    Plan Free Country Indonesia Device Both my android phone application and my PC installation.     My Question or Issue I had about 7 public playlists on my acc...

Eni

Moderator

833 Views

7 replies

0 likes

  • 833 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Connect] Can't play certain songs/playlists on connect devices.

PlanPremiumCountryNLDevice(PC, Android Phones, Connect Devices)Operating System(Windows 11, Android 11) My Question or IssueI can't play certain playlist anymore when using connect to play on other devices like my multiroom setup. When trying to play...

Casual Listener

Plan Premium Country NL Device (PC, Android Phones, Connect Devices) Operating System (Windows 11, Android 11)   My Question or Issue I can't play certain playlist anymore when using c...

Eni

Moderator

950 Views

3 replies

1 likes

Android App
Connect
Desktop
  • 950 Views
  • 3 replies
  • 1 likes

Superuser Contribution Desk Top app Skipping during playback

11/04/2022 Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this? thank you Mr M Dorrington

Visitor

11/04/2022    Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this?  &nb...

Novy

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't play this right now....

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10My Question or IssueWhen I hit play for any song, it says "Spotify can't play this right now. If you have the file on your computer you can import it.So, Spotify worked fine on the des...

Regular

Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue When I hit play for any song, it says "Spotify can't play this right now. If you have the file ...

Vasil

Moderator

2856 Views

11 replies

0 likes

  • 2856 Views
  • 11 replies
  • 0 likes

Superuser Contribution Volume bar glitch

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueHello! I have this annoying issue and I hope you can help me. When I drag the volume slider and start changing the volume, it just isn't doing what I want. For exa...

Casual Listener

Plan Premium Country Czech Republic Device PC Operating System Windows 10   My Question or Issue Hello! I have this annoying issue and I hope you can help me. When I drag the volume sl...

Vasil

Moderator

4903 Views

11 replies

4 likes

  • 4903 Views
  • 11 replies
  • 4 likes

Superuser Contribution Spotify running in background(?)

PlanFreeCountryItalyDevice(Lenovo PC)Operating System(Windows 11 Pro) My Question or IssueHello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a backgro...

Newbie

  Plan Free Country Italy Device (Lenovo PC) Operating System (Windows 11 Pro)   My Question or Issue Hello, when i close spotify there is the left and right menu still active, b...

OscarDC

Moderator

2309 Views

1 replies

0 likes

  • 2309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

Casual Listener

Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...

OscarDC

Moderator

1501 Views

1 replies

0 likes

Account
  • 1501 Views
  • 1 replies
  • 0 likes

Solved!! Play/Back/Forward button keep disappearing on media controls

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually looks like: What it looks like after playing the first song as o...

Casual Listener

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why.   What it usually look...

1650 Views

0 replies

1 likes

  • 1650 Views
  • 0 replies
  • 1 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot get podcasts to play on my desktop app. Podcasts play without issue on my phone and tablet, but on my desktop app the play button is dull green and when I ho...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I cannot get podcasts to play on my desktop app.    Podcasts play without issu...

Elena

Moderator

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chasquidos o entrecortes en el audio de algunas musicas

PlanPremiumCountryPerúDevicePCOperating SystemWindows 10 My Question or IssueDe la nada unas canciones de mi play list al momento de reproducirlas siempre en hay un momento exacto donde se entrecorta o se queda como trabado el audio (un tipo bucle) p...

Newbie

  Plan Premium Country Perú Device PC Operating System Windows 10   My Question or Issue De la nada unas canciones de mi play list  al momento de reproducirlas  siempre...

Elena

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution play "local files" that reside on my desktop device on my mobile?

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is Android Any help would be appreciated

Regular

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is A...

Novy

Moderator

938 Views

5 replies

0 likes

App & Features
  • 938 Views
  • 5 replies
  • 0 likes

An urgent request.

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Microsoft Store? In such a difficult time of war, you can't do the basics - add language...

Casual Listener

Plan Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue   What is the problem with adding the Ukrainian language to the application in the Micro...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

Newbie

lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will add...

Awardowich

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Superuser Contribution My friend in another state can't play my local files (mp3)

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him.I made my own playlist- after countless hours of trying to even fi...

Regular

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him. I made my o...

Yordan

Moderator

2411 Views

14 replies

0 likes

  • 2411 Views
  • 14 replies
  • 0 likes

Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

Newbie

  Plan Premium Operating System Windows 10   My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...

Vasil

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes