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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution Windows client showing The Scotts as recently played?

PlanPremiumCountryUSDevicePCOperating SystemWin10 build 18362 My Question or IssueWhen I open my desktop client I keep seeing the group The Scotts as recently played and none of my actual recently played are showing. The Android client and Nest clien...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Win10 build 18362   My Question or Issue When I open my desktop client I keep seeing the group The Scotts as recently played and none...
  • iambudthechud
  • Casual Listener
  • 231 Views
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  • 231 Views
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HELP! New User to Spotify- Can't Find Local File Option in Settings for adding local owned CDS

New User to Spotify- Can't Find Local File Option in Settings anywhere for adding local owned CDS? One message said start a playlist and then add songs but again there is no option to import local ripped CD MP3? Loaded IPhone App and cannot find any ...

  • Not applicable
  • New User to Spotify- Can't Find Local File Option in Settings anywhere for adding local owned CDS?  One message said start a playlist and then add songs but again there is no option to import lo...
  • Antonio_himself
  • Casual Listener
  • 712 Views
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Superuser Contribution 7.1 surround sound bass disortion

PlanFree DeviceDekstop(gaming pc)Operating SystemWindows 10My Question or IssueSo I have gaming headphones that have a 7.1 surround sound function that can be toggled.When headphones are set to normal stereo,everything is fine,but when I turn 7.1 on ...

  • Casual Listener
  •   Plan Free   Device Dekstop(gaming pc) Operating System Windows 10 My Question or Issue So I have gaming headphones that have a 7.1 surround sound function that can be toggled.Whe...
  • Mario
  • Moderator
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  • 465 Views
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Superuser Contribution what happened to play counts?

They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?

  • Visitor
  • They have disappeared completely from PC and Mac desktop versions. Is there a way to turn the feature back on?
  • voltre
  • Casual Listener
  • 3238 Views
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  • Desktop
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Solved!! Webplayer does not fit screen

Plan: PremiumCountry: Canada/ UK DeviceLaptopOperating SystemWindows 10 64-bit My Question or IssueHello, I am having issues with the webplayer not fitting the screen in chrome. It just happened all of a sudden one day. I've already tried to clear ca...

  • Visitor
  • Plan: Premium Country: Canada/ UK   Device Laptop Operating System Windows 10 64-bit   My Question or Issue Hello,  I am having issues with the webplayer not fitting the...
  • Emilia_8
  • Spotify Star
  • 785 Views
  • 3 replies
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  • 785 Views
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[Windows 10] Playlist Cover/discription

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI've recently started a weekly playlist and I create graphics for the playlist cover art weekly using Photoshop with my logo. For whatever reason, this week th...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue I've recently started a weekly playlist and I create graphics for the playlist cove...
  • AeroZ
  • Composer
  • 353 Views
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  • cover
    Cover Art
    Playlist
  • 353 Views
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Clicking on like from spotify pc does not work when song is playing on LG webos TV

PlanPremiumCountryIndiaDeviceLaptopOperating SystemWindows 10 My Question or IssueI was playing spotify on my LG WebOS TV (Model no: 43UJ75). At the same time, I was working on Windows laptop. So was trying to control spotify from my laptop. While ne...

  • Visitor
  • Plan Premium Country India Device Laptop Operating System Windows 10   My Question or Issue I was playing spotify on my LG WebOS TV (Model no: 43UJ75). At the same time, I was working ...
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  • 98 Views
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New folder not adding to local files

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueSo I have had no issue adding songs to local files in the past, and yesterday tried to add another album. Unfortunately, it just doesn't seem to want to go into local f...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue So I have had no issue adding songs to local files in the past, and yesterday tried to add a...
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Superuser Contribution No way to dislike / block a song on a playlist

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI wanted something to listen to this afternoon while doing some work, and started a suggested playlist the fit the bill - Canadian Weekend At one point it started playing a song t...

  • Newbie
  • Plan Premium Country Canada Operating System Windows 10   My Question or Issue I wanted something to listen to this afternoon while doing some work, and started a suggested playlist the ...
  • Dreamspirals
  • Newbie
  • 263 Views
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  • 263 Views
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Superuser Contribution Spotify closes on it's own

PlanFreeCountryEgyptOperating SystemWindows 7 Spotify closes on it's own (windows app) and sometimes pauses music and plays it on my phone instead, this issue has going on for a while, there is nothing other than the Spotify app working, and i tried ...

  • Casual Listener
  •   Plan Free Country Egypt Operating System Windows 7     Spotify closes on it's own (windows app) and sometimes pauses music and plays it on my phone instead, this issue has g...
  • Boiga
  • Casual Listener
  • 212 Views
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  • 212 Views
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Local Files show wrong Playtime

Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes long How can i fix this? also, can only official Artists set a Playlist into an Album? Thank ...

  • Regular
  • Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes long   How can i fix this?   ...
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  • Bullet Records
  • 232 Views
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Superuser Contribution Sound normalization DOES NOT WORK

Sound normalization does not work at all. PlanPremiumCountryusOperating SystemWindows 10

  • Roadie
  • Sound normalization does not work at all.   Plan Premium Country us Operating System Windows 10
  • Mario
  • Moderator
  • 1933 Views
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  • 1933 Views
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Superuser Contribution Can't sort & filter songs in my playlist with the latest Update

Plan: Premiun Country: Germany DeviceMacbook ProOperating SystemMacOS Catalina My Question or IssueWith the new update, there are no options to sort & filter the songs in playlists, I have almost 3000 songs and I can't sort it to recently added first...

  • Newbie
  • Plan: Premiun   Country: Germany   Device Macbook Pro Operating System MacOS Catalina   My Question or Issue With the new update, there are no options to sort & filter th...
  • edmundhkim
  • Casual Listener
  • 548 Views
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  • 548 Views
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Superuser Contribution Casting to Chromecast stops every 60min

PlanFreeCountryItalyDevicePC desktopOperating SystemWin7 My Question or IssueSince I moved to a new office, casting form Win7 to Chromecast had encountered several issues.1 - First and more annoing is that casting stops every 60 minutes. Precisely. H...

  • Casual Listener
  • Plan Free Country Italy Device PC desktop Operating System Win7   My Question or Issue Since I moved to a new office, casting form Win7 to Chromecast had encountered several issues. 1...
  • MattSuda
  • Spotify Star
  • 226 Views
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  • 1 likes
  • 226 Views
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Superuser Contribution Pressing the Shift, Control, or Alt Keys Restarts the Song/Plays the Previous Song

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or IssueWhenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing song or plays the previous song if it's already at the beginning. This...

  • Visitor
  • Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Whenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing s...
  • Eni
  • Moderator
  • 401 Views
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  • 401 Views
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Superuser Contribution Queue keeps disappearing

PlanFreeCountryUSA Device Operating SystemWindows 10 My Question or IssueAfter an ad plays, all the songs in queue keep getting erased. Very annoying bug

  • Roadie
  • Plan Free Country USA   Device   Operating System Windows 10   My Question or Issue After an ad plays, all the songs in queue keep getting erased. Very annoying bug
  • morcejo
  • Visitor
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
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Spotify desktop app stops playing when entering games

So I've been using Spotify for ages now, never had any problems with it. Since yesterday, whenever Spotify is playing and I enter a fullscreen game, the track stops and then proceeds to stutter-skip through songs until I pause it. The app works fine ...

  • Visitor
  • So I've been using Spotify for ages now, never had any problems with it. Since yesterday, whenever Spotify is playing and I enter a fullscreen game, the track stops and then proceeds to stutter-skip ...
  • 424 Views
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  • 1 likes
  • 424 Views
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  • 1 likes

Artist removed from 'listers also like' similar artists

My artist 'Ben Potter' shares similar artists to a large number of artists in the same genre. So if you go here: https://open.spotify.com/artist/7MgoxvbWh0Svv2Yqt0V2iX?si=aVXNxKRZTFq1nYjM0_rkAg and click on 'fans also like' you'll see that my most re...

  • Visitor
  • My artist 'Ben Potter' shares similar artists to a large number of artists in the same genre. So if you go here: https://open.spotify.com/artist/7MgoxvbWh0Svv2Yqt0V2iX?si=aVXNxKRZTFq1nYjM0_rkAg&...
  • 112 Views
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  • 112 Views
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Solved!! What is wrong with the latest Spotify version?

PlanPremiumCountryGermanyDeviceWindows 10Operating SystemWindows 10 My Question or IssueAlright guys, the latest Spotify version seems like a bit of a late April Fool joke, it looks absolutely bad, most features are gone, can't even create collaborat...

  • Gig Goer
  • Plan Premium Country Germany Device Windows 10 Operating System Windows 10   My Question or Issue Alright guys, the latest Spotify version seems like a bit of a late April Fool joke, i...
  • AeroZ
  • Composer
  • 435 Views
  • 1 replies
  • 3 likes
  • 435 Views
  • 1 replies
  • 3 likes

Windows app doesn't stream

PlanPremiumCountryUSADevice(Dell laptop)Operating System(Windows 10) All morning I've been getting a message that says "Spotify can't play this right now. If you have the file on your computer you can import it." It happens with every single song. I'...

  • Casual Listener
  • Plan Premium Country USA Device (Dell laptop) Operating System (Windows 10)   All morning I've been getting a message that says "Spotify can't play this right now. If you have the file ...
  • WesleyEgan
  • Casual Listener
  • 252 Views
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  • 252 Views
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