Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39237 Views
75 replies
26 likes

39237 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67308 Views
265 replies
21 likes

67308 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4703 Views
1 replies
6 likes

4703 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144691 Views
0 replies
26 likes
Mac
Windows

144691 Views
0 replies
26 likes

Solved!!Superuser Contribution Queued up podcasts don't play in Windows 11

PlanPremiumCountrySwedenDevicePC - Spotify Desktop app Version 1.1.65.643.g2d707698-aOperating SystemWindows 11 (Microsoft Windows NT 10.0.22000.0) My Question or IssueAfter upgrading to Windows 11, queued up podcast don't play. I have no problem to ...

97marno
Casual Listener
Plan Premium Country Sweden Device PC - Spotify Desktop app Version 1.1.65.643.g2d707698-a Operating System Windows 11 (Microsoft Windows NT 10.0.22000.0) My Question or Issue A...
2021-08-05 4:40:35 PM
2021-08-15 1:33:51 AM
CarlosE
Moderator
829 Views
3 replies
0 likes

829 Views
3 replies
0 likes

Superuser Contribution Error Code 4. Forever.

I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. This only happens on my Windows app. I've been using...

musichooley
Regular
I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. T...
2020-03-13 10:56:31 PM
2021-08-14 12:34:42 AM
MStanbrook
Music Fan
2568 Views
10 replies
5 likes
error 4
error code 4

2568 Views
10 replies
5 likes

Superuser Contribution Can't play through external speakers

PlanPremiumCountryUSADeviceLenovo ThinkPad T480s / Focusrite Scarlett 18i8Operating SystemWindows 10 My Question or IssueWhen I try and play any song on Spotify through my default audio playback device (Scarlett 18i8 USB) I get the "Spotify can not p...

dleowhite
Casual Listener
Plan Premium Country USA Device Lenovo ThinkPad T480s / Focusrite Scarlett 18i8 Operating System Windows 10 My Question or Issue When I try and play any song on Spotify through my de...
2021-08-11 1:15:32 AM
2021-08-14 2:23:50 PM
Xenia
Moderator
679 Views
3 replies
0 likes

679 Views
3 replies
0 likes

Superuser Contribution Kaspersky Internet Security affecting Desktop Application

PlanPremiumCountryMalaysiaDeviceHP Envy 360Operating SystemWindows 10 My Question or IssueHi, I've noticed that when I enable my antivirus software (Kaspersky Internet Security) the Spotify Desktop app fails to function properly. Below I've attached ...

shygunn17
Casual Listener
Plan Premium Country Malaysia Device HP Envy 360 Operating System Windows 10 My Question or Issue Hi, I've noticed that when I enable my antivirus software (Kaspersky Internet Securi...
2021-07-18 9:56:04 AM
2021-08-14 11:04:06 AM
Elena
Moderator
2396 Views
3 replies
0 likes

2396 Views
3 replies
0 likes

Spotify does not start unless killed vis task manager and restarted (Win7)

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-size=20 --max-db-age=5 "--database=C:\Users\Jim\AppData\Local\Spot...

jimwright_98
Regular
I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-...
2017-03-31 2:28:09 PM
2021-08-12 9:55:33 PM
mickleby
Casual Listener
771 Views
1 replies
0 likes
Windows

771 Views
1 replies
0 likes

Superuser Contribution [Spotify Connect] Won't detect between PC and Phone

PlanPremiumCountryUSA DeviceCustom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie) My Question or Issue For a while now, none of my Windows PC's will detect my phone as an option to connect, and vice versa. This used to work between...

juneku
Casual Listener
Plan Premium Country USA Device Custom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie) My Question or Issue For a while now, none of my Windows PC's wil...
2018-08-14 3:03:41 PM
2021-08-12 6:37:25 PM
MafeG
Spotify Legend
1797 Views
5 replies
0 likes

1797 Views
5 replies
0 likes

Superuser Contribution [Desktop][Other] spotify won't play anything at all

Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall. It is set to allow Spotify. I tried changing the p...

pniemeyer17
Newbie
Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall....
2021-08-09 2:40:34 AM
2021-08-12 5:56:08 PM
Eni
Moderator
261 Views
1 replies
0 likes
Desktop
Other

261 Views
1 replies
0 likes

Superuser Contribution [Desktop][Connect] Stop taking up screen real estate on desktop with Connect with Facebook

The latest update now has a side panel on desktop with "Connect to Facebook". There is no way to dismiss/remove this panel. I don't have a facebook account. I don't want a facebook account. I'll never have a facebook account. I'm not paying a subscri...

logandarknyte
Visitor
The latest update now has a side panel on desktop with "Connect to Facebook". There is no way to dismiss/remove this panel. I don't have a facebook account. I don't want a facebook ...
2021-04-30 1:35:17 AM
2021-08-12 11:51:24 AM
Alex
Spotify Legend
670 Views
11 replies
3 likes
Connect
Desktop

670 Views
11 replies
3 likes

Superuser Contribution This content is not available

PlanPremiumCountryUSDeviceIphoneOperating SystemWindows My Question or IssueCan't see or play this song on my desktop but can play it from mobile. Also if I start the song from mobile it will play on desktop or Sonos Connect. See the attached screen ...

forum83
Music Fan
Plan Premium Country US Device Iphone Operating System Windows My Question or Issue Can't see or play this song on my desktop but can play it from mobile. Also if I start the song fr...
2021-08-11 2:01:21 AM
2021-08-12 9:51:27 AM
Alex
Spotify Legend
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Uploading music using delivery systems

PlanPremiumCountryNorwayDevice(Windows)Operating System(Windows 10.) My Question or IssueI run a recordlabel that are putting more and more releases on Spotify, and using an aggregator is starting to take too long and being too expencive. So I am loo...

WVRecords
Newbie
Plan Premium Country Norway Device (Windows) Operating System (Windows 10.) My Question or Issue I run a recordlabel that are putting more and more releases on Spotify, and using an ...
2021-08-11 4:09:28 PM
2021-08-12 8:59:04 AM
Maxim
Spotify Star
315 Views
1 replies
0 likes
Whispering Voice Records

315 Views
1 replies
0 likes

Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

pranavia123
Newbie
There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...
2021-08-10 3:25:31 AM
2021-08-11 11:03:57 AM
Alex
Spotify Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

Thaliel
Roadie
Plan Premium Country Germany Device laptop Operating System Windows 10 My Question or Issue there is no more context menu when your right click the song currently playing in ...
2021-08-11 2:20:33 AM
2021-08-11 4:02:22 AM
AdamDam
Spotify Star
926 Views
1 replies
2 likes
menu

926 Views
1 replies
2 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

natalie12458
Visitor
with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...
2021-08-09 5:54:27 AM
2021-08-10 7:38:54 PM
amb0817
Regular
343 Views
2 replies
2 likes
Desktop
Developer

343 Views
2 replies
2 likes

Superuser Contribution Why is Ed Sheeran suddenly in my recently listened and as an unremovable shortcut

I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?

s0mm3r
Music Fan
I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?
2021-08-09 4:46:03 PM
2021-08-10 7:37:26 PM
CarlosE
Moderator
296 Views
1 replies
1 likes

296 Views
1 replies
1 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

andrewjorgenson
Regular
As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
2021-08-10 3:02:42 PM
2021-08-10 6:54:27 PM
AdamDam
Spotify Star
651 Views
1 replies
0 likes
Playlists

651 Views
1 replies
0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

MJD5
Regular
Plan Free/Premium Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
2021-08-09 2:35:17 PM
2021-08-10 6:13:29 PM
CarlosE
Moderator
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

amywhales
Casual Listener
Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10 My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...
2021-08-07 11:50:06 PM
2021-08-10 3:40:57 PM
Alex
Spotify Legend
900 Views
6 replies
0 likes

900 Views
6 replies
0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

58bergman
Regular
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
2021-04-02 11:40:29 PM
2021-08-10 10:55:53 AM
Ver
Spotify Legend
1383 Views
7 replies
1 likes
bug
Desktop
Windows

1383 Views
7 replies
1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

pizzicatoiv
Gig Goer
Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a) Operating System Windows 10 My Question or Issue When I am watching a video podcast (JRE) in ful...
2021-07-28 4:24:00 AM
2021-08-10 10:34:08 AM
benreeves
Newbie
902 Views
8 replies
0 likes

902 Views
8 replies
0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Forester155
Casual Listener
Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
2020-02-27 6:48:44 PM
2021-08-10 8:45:26 AM
albi17
Newbie
686 Views
1 replies
2 likes
https
proxy

686 Views
1 replies
2 likes

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