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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84201 Views

40 replies

68 likes

  • 84201 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798558 Views

505 replies

64 likes

  • 798558 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24577 Views

26 replies

7 likes

  • 24577 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3104 Views

0 replies

4 likes

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  • 4 likes

Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

Casual Listener

Plan Free Country US Operating System Windows 10   My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...

OscarDC

Moderator

1519 Views

1 replies

0 likes

Account
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Solved!! Play/Back/Forward button keep disappearing on media controls

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually looks like: What it looks like after playing the first song as o...

Casual Listener

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why.   What it usually look...

1675 Views

0 replies

1 likes

  • 1675 Views
  • 0 replies
  • 1 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot get podcasts to play on my desktop app. Podcasts play without issue on my phone and tablet, but on my desktop app the play button is dull green and when I ho...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue I cannot get podcasts to play on my desktop app.    Podcasts play without issu...

Elena

Moderator

1049 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Chasquidos o entrecortes en el audio de algunas musicas

PlanPremiumCountryPerúDevicePCOperating SystemWindows 10 My Question or IssueDe la nada unas canciones de mi play list al momento de reproducirlas siempre en hay un momento exacto donde se entrecorta o se queda como trabado el audio (un tipo bucle) p...

Newbie

  Plan Premium Country Perú Device PC Operating System Windows 10   My Question or Issue De la nada unas canciones de mi play list  al momento de reproducirlas  siempre...

Elena

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution play "local files" that reside on my desktop device on my mobile?

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is Android Any help would be appreciated

Regular

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is A...

Novy

Moderator

975 Views

5 replies

0 likes

App & Features
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An urgent request.

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Microsoft Store? In such a difficult time of war, you can't do the basics - add language...

Casual Listener

Plan Premium Country Ukraine Device PC Operating System Windows 11   My Question or Issue   What is the problem with adding the Ukrainian language to the application in the Micro...

242 Views

0 replies

0 likes

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Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

Newbie

lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will add...

Awardowich

Casual Listener

753 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution My friend in another state can't play my local files (mp3)

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him.I made my own playlist- after countless hours of trying to even fi...

Regular

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him. I made my o...

Yordan

Moderator

2478 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

Newbie

  Plan Premium Operating System Windows 10   My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...

Vasil

Moderator

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot "like" local files

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song from that playlist on a mobile device.This does not ...

Regular

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song f...

Ver

Spotify Legend

2622 Views

1 replies

0 likes

  • 2622 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify banner not showing in corner

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10 Pro My Question or IssueSo that banner in left top corner does not appear, it appeared for some time, then not, it's weird, and I'd really like to use it, I used to use Toastify but it was ju...

Casual Listener

Plan Premium Country Latvia Device PC Operating System Windows 10 Pro   My Question or Issue So that banner in left top corner does not appear, it appeared for some time, then not, it'...

Yordan

Moderator

4742 Views

7 replies

1 likes

Spotify Banner
  • 4742 Views
  • 7 replies
  • 1 likes

Superuser Contribution LAN connected PC isolated from Connect and other third party applications

PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...

Newbie

Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update)   My Question or Issue I've been experiencing the exact same problem as in this thread for a...

Eni

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files disappearing after search

PlanPremium CountryUS DevicePC Operating SystemWindows 10 My Question or IssueWhen searching local files, if there are no matching results, it shows the screen that says to go to settings to add source for local files (see attached image). If I backs...

Casual Listener

Plan Premium   Country US   Device PC   Operating System Windows 10   My Question or Issue When searching local files, if there are no matching results, it shows the ...

Eni

Moderator

8424 Views

30 replies

1 likes

Desktop (Windows)
local files issues
Local files on Windows 10
  • 8424 Views
  • 30 replies
  • 1 likes

(Windows App) - Recently Played (Random Songs) Are NOT Registered!

(Plan: Premium / Operating System: Windows 11)Hello,There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App!For example: Let's say I play a specific song. When it's is over, ...

Casual Listener

(Plan: Premium / Operating System: Windows 11) Hello, There is an extremely annoying way that Spotify doesn't register or remember a random song that drives me nuts with the Windows App! F...

1188 Views

0 replies

0 likes

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Superuser Contribution Spotify "freeze" after monitors wakes up on windows 11

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 11 Hello, I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on windows 10, then it was fixed (not sure if it was fixed after a windows update or a s...

Regular

Plan Premium Country France Device Desktop PC Operating System Windows 11   Hello,  I'm facing an issue since I'm moved to Windows 11 (but I had it during quite some times on wind...

Yordan

Moderator

1590 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Devices not showing up on desktop version

I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. When I play songs on my desktop, it does not update ...

Newbie

I have spotify premium and I live in the US. I have a Dell latitude laptop and an iPhone 13 (ios 15.4.1). When I play songs on my iPhone, the desktop version does not show the current song playing. W...

Alex

Spotify Legend

644 Views

1 replies

1 likes

  • 644 Views
  • 1 replies
  • 1 likes

Superuser Contribution Window crashes

My spotify app makes windows crashes every time video content appears from musician.

Casual Listener

My spotify app makes windows crashes every time video content appears from musician.

Ashivia

Regular

990 Views

5 replies

0 likes

App & Features
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  • 5 replies
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Superuser Contribution Song length error

The following song shows a song length of 3:29 but it's actually 9:15! It's messing up a timed playlist I'm working on. https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852343364510

Casual Listener

The following song shows a song length of 3:29 but it's actually 9:15!  It's messing up a timed playlist I'm working on.   https://open.spotify.com/track/6URzAXpXRBZLJry9mEGIF7?si=b4e0852...

andrewmehlman

Casual Listener

833 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect doesn't work with Sonos S1

PlanPremium CountryDenmark DevicesSamsung S21, Huawei P20 ProSamsung Galaxy Tab 10Windows 10 Pro DesktopWindows 10 Pro laptops Operating SystemsAndroid 11Windows 10 Pro My Question or IssueFor some reason, I'm completely unable to connect to my Sonos...

Casual Listener

Plan Premium   Country Denmark   Devices Samsung S21, Huawei P20 Pro Samsung Galaxy Tab 10 Windows 10 Pro Desktop Windows 10 Pro laptops   Operating Systems Android 1...

Eni

Moderator

8696 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify not working on my desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Luke

Community Legend

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes