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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1762 Views

0 replies

2 likes

  • 1762 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146656 Views

83 replies

27 likes

  • 146656 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131659 Views

294 replies

22 likes

  • 131659 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11032 Views

1 replies

6 likes

  • 11032 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify Profile Picture and Spotify Playlist Images Vanished

PlanPremiumCountryUnited KingdomDeviceDesktop, Samsung S20+, Chrome Webplayer My Question or IssueAs the title says, my images for my playlists have dissapered, aswell as my profile picture.

Casual Listener

Plan Premium Country United Kingdom Device Desktop, Samsung S20+, Chrome Webplayer   My Question or Issue As the title says, my images for my playlists have dissapered, aswell as my prof...

Ivan

Spotify Legend

795 Views

3 replies

1 likes

chrome
Desktop
Samsung
  • 795 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts not played in order

PlanPremiumCountryUnited KingdomDeviceDell LattitudeOperating SystemWindows 10 My Question or IssuePlaying podcast episodes hides the shuffle button, but does not stop the functionality - therefore while listening to 'Great Expectations' I have now s...

Casual Listener

Plan Premium Country United Kingdom Device Dell Lattitude Operating System Windows 10   My Question or Issue Playing podcast episodes hides the shuffle button, but does not stop the fu...

Elena

Moderator

15048 Views

21 replies

2 likes

  • 15048 Views
  • 21 replies
  • 2 likes

Superuser Contribution Discover Weekly album cover picture

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...

Casual Listener

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...

Alex

Spotify Legend

2188 Views

1 replies

0 likes

  • 2188 Views
  • 1 replies
  • 0 likes

Superuser Contribution only some local files are downloading

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...

Newbie

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...

Jeremy

Spotify Legend

1929 Views

1 replies

0 likes

  • 1929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

Newbie

Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...

Jeremy

Spotify Legend

1075 Views

7 replies

3 likes

  • 1075 Views
  • 7 replies
  • 3 likes

Superuser Contribution "Following" Disappeared

I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something went wrong" error message. PremiumUSMac & iOS app

Gig Goer

I no longer am able to access/see the 3,000+ artists/users I'm following.  On Mac, "Following" is gone entirely.  On iOS, when I click on "Following" in my user profile, I get "Something we...

CarlosE

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution My top genres are different on phone than web player

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy top genres are different on phone than web player.It looks like indie genre on my phone, b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My top ...

Novy

Moderator

829 Views

3 replies

0 likes

top genre
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  • 3 replies
  • 0 likes

Superuser Contribution Does Spotify support the ability to have 3rd party UIs and are there any out there?

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of its terrible UI.I understand this is purely subjec...

Casual Listener

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of...

Eni

Moderator

2033 Views

3 replies

0 likes

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  • 3 replies
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User Interface Bug on Windows Desktop App

Hi, I just wanted to report this, i don't know if this is a UI bug or something Everytime i maximize the size of the desktop app and i want to add a song to my playlist, i cannot see my playlist. I have a lot of playlist from different artist and eve...

Newbie

Hi, I just wanted to report this, i don't know if this is a UI bug or something   Everytime i maximize the size of the desktop app and i want to add a song to my playlist, i cannot see my play...

dinomight

Spotify Star

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded, now web player won't play past 9 seconds

In US, premium, Windows 10, Google Chrome browser. My Question or IssueI was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't play past 9 seconds. Same computer, same browser, 3 minutes afte...

Casual Listener

In US, premium, Windows 10, Google Chrome browser.   My Question or Issue I was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't pl...

catsandcode

Newbie

594 Views

2 replies

2 likes

9 seconds
upgraded
  • 594 Views
  • 2 replies
  • 2 likes

Are the previous features back ?

Hey everyone ! I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta version, then push some updates just to force it even more on us),...

Roadie

Hey everyone !   I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta versio...

344 Views

0 replies

0 likes

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Solved!!Superuser Contribution Friends activity not working properly

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened music since then too and I completely dont have an ...

Newbie

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened ...

Eni

Moderator

8414 Views

3 replies

0 likes

  • 8414 Views
  • 3 replies
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Superuser Contribution Spotify Desktop Client ignores System Media Keys and seems to hang

PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...

Regular

Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985   My Question or Issue Since the April/May big user interface update...

Jeremy

Spotify Legend

542 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution pc app does NOT forget the playlists i had deleted months ago

PlanFreeCountryIndiaDevicehp laptopOperating SystemWindows 10 My Question or Issueas the title says, the playlists I deleted months before are again appearing on my pc Spotify for I don't know what reason and no, I have not ever tried to restore them...

Regular

Plan Free Country India Device hp laptop Operating System Windows 10   My Question or Issue as the title says, the playlists I deleted months before are again appearing on my pc Spotif...

Alex

Spotify Legend

1183 Views

8 replies

0 likes

  • 1183 Views
  • 8 replies
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Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

Regular

  Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...

Ver

Spotify Legend

1891 Views

13 replies

1 likes

  • 1891 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Blend doesn't show Playlist cover

PlanFreeCountryUnited StatesDeviceSamsung Laptop np530u4b, and a Desktop PCOperating SystemWindows 10 (Samsung Laptop), and Windows 7 (Desktop PC) My Question or Issue I've been having problems with this new spotify blend feature, because it doesn't ...

Regular

Plan Free Country United States Device Samsung Laptop np530u4b, and a Desktop PC Operating System Windows 10 (Samsung Laptop), and Windows 7 (Desktop PC)   My Question or Issue   ...

Alex

Spotify Legend

672 Views

1 replies

0 likes

Playlist Cover
Spotify Blend
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Superuser Contribution Delete button (Dutch)

I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug. When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed that the "Delete" option doesn't fit in the pop-up box, in the...

Visitor

I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug.   When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed th...

Jeremy

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

Regular

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...

jiri-san

Regular

478 Views

1 replies

2 likes

  • 478 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution [Your Library][Albums] Slow album list loading, overall navigation issues

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...

Roadie

Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...

TheGrailKnight

Visitor

1333 Views

6 replies

1 likes

Albums
newUX
  • 1333 Views
  • 6 replies
  • 1 likes

Bring back my belowed Spotify URI clipboard

PlanPremium Operating SystemWindows 10 My Question or IssueEver since some updates ago, I've noticed that Spotify URI isn't in the options when you use the share dropdown. Please bring it back.

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue Ever since some updates ago, I've noticed that Spotify URI isn't in the options when you use the share dropdown. Ple...

AdamDamon

Spotify Star

1844 Views

3 replies

0 likes

  • 1844 Views
  • 3 replies
  • 0 likes