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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2174 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152027 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140607 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11343 Views

1 replies

6 likes

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Solved!!Superuser Contribution Friends activity not working properly

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened music since then too and I completely dont have an ...

Newbie

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened ...

Eni

Moderator

8549 Views

3 replies

0 likes

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Superuser Contribution Spotify Desktop Client ignores System Media Keys and seems to hang

PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...

Regular

Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985   My Question or Issue Since the April/May big user interface update...

Jeremy

Spotify Legend

554 Views

3 replies

0 likes

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Superuser Contribution pc app does NOT forget the playlists i had deleted months ago

PlanFreeCountryIndiaDevicehp laptopOperating SystemWindows 10 My Question or Issueas the title says, the playlists I deleted months before are again appearing on my pc Spotify for I don't know what reason and no, I have not ever tried to restore them...

Regular

Plan Free Country India Device hp laptop Operating System Windows 10   My Question or Issue as the title says, the playlists I deleted months before are again appearing on my pc Spotif...

Alex

Spotify Legend

1223 Views

8 replies

0 likes

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Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

Regular

  Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...

Ver

Spotify Legend

1954 Views

13 replies

1 likes

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Solved!!Superuser Contribution Spotify Blend doesn't show Playlist cover

PlanFreeCountryUnited StatesDeviceSamsung Laptop np530u4b, and a Desktop PCOperating SystemWindows 10 (Samsung Laptop), and Windows 7 (Desktop PC) My Question or Issue I've been having problems with this new spotify blend feature, because it doesn't ...

Regular

Plan Free Country United States Device Samsung Laptop np530u4b, and a Desktop PC Operating System Windows 10 (Samsung Laptop), and Windows 7 (Desktop PC)   My Question or Issue   ...

Alex

Spotify Legend

688 Views

1 replies

0 likes

Playlist Cover
Spotify Blend
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Superuser Contribution Delete button (Dutch)

I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug. When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed that the "Delete" option doesn't fit in the pop-up box, in the...

Visitor

I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug.   When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed th...

Jeremy

Spotify Legend

491 Views

1 replies

0 likes

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DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

Regular

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...

jiri-san

Regular

505 Views

1 replies

2 likes

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Solved!!Superuser Contribution [Your Library][Albums] Slow album list loading, overall navigation issues

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...

Roadie

Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...

TheGrailKnight

Visitor

1350 Views

6 replies

1 likes

Albums
newUX
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Bring back my belowed Spotify URI clipboard

PlanPremium Operating SystemWindows 10 My Question or IssueEver since some updates ago, I've noticed that Spotify URI isn't in the options when you use the share dropdown. Please bring it back.

Casual Listener

Plan Premium   Operating System Windows 10   My Question or Issue Ever since some updates ago, I've noticed that Spotify URI isn't in the options when you use the share dropdown. Ple...

AdamDamon

Community Legend

1867 Views

3 replies

0 likes

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Superuser Contribution Appears On page for artsists limits the number of albums they appear on

This has been a problem for a long time, Spotify removed the appears on tab a little while ago last year for windows desktop, thankfully though, you could still use the web player to find the appears on tab and then brought it back to the windows des...

Casual Listener

This has been a problem for a long time, Spotify removed the appears on tab a little while ago last year for windows desktop, thankfully though, you could still use the web player to find the appears...

pawllo01

Music Fan

1075 Views

4 replies

1 likes

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Superuser Contribution [Windows 10][Desktop] Songs Removed and Popularity Chart Removed?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or Issue: Following the latest release (1.1.60.672.g6ad9c215-1) it looks like I can no longer scroll a full list of an artists songs and the popularity chart has gone? I use this heavily for ...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue:   Following the latest release (1.1.60.672.g6ad9c215-1) it looks like I can no longer scroll a full list...

Eni

Moderator

464 Views

1 replies

0 likes

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Superuser Contribution [Windows 10][Desktop] Player full screen shows wrong song progress

PlanPremiumCountryItalyDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I decide to switch to player full screen (meaning, I use the toggle on bottom right to see only the song that is playing in full screen) while playing a song, the ...

Visitor

Plan Premium Country Italy Device Laptop Operating System Windows 10   My Question or Issue When I decide to switch to player full screen (meaning, I use the toggle on bottom right to ...

Alex

Spotify Legend

494 Views

1 replies

0 likes

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Superuser Contribution [Windows 10][Desktop] Full screen exceeds boundaries when switching from 2k to full HD monitor

PlanPremiumCountryItalyDeviceLaptopOperating SystemWindows 10 My Question or IssueNote: below, full screen refers to the app full screen, not the player full screen.I have two monitors, one 2K (main, external monitor) and one Full HD (laptop, seconda...

Visitor

Plan Premium Country Italy Device Laptop Operating System Windows 10   My Question or Issue Note: below, full screen refers to the app full screen, not the player full screen. I h...

CarlosE

Spotify Legend

2190 Views

1 replies

0 likes

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Solved!!Superuser Contribution [LOCAL FILES] Disabling "Show Local Files" does NOT prevent Spotify from accessing sources

If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present. To wit, I had some FLACs from Bandcamp in my Downloads folder. "Show Local Files" unchecked. Went to rewrite the tag...

Visitor

If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present.   To wit, I had some FLACs from Bandcamp in my Downloads f...

Eni

Moderator

1266 Views

3 replies

0 likes

bug
local files
Windows
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Superuser Contribution i do not want to see 'whats trending' on my home page

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or Issue'What's Trending' is the first thing that shows up when I open spotify every day. It is showing me a bunch of podcasts made by bigots and other people I'm generally not interes...

Casual Listener

Plan Premium Country Australia Operating System Windows 10   My Question or Issue 'What's Trending' is the first thing that shows up when I open spotify every day. It is showing me a bun...

seajr

Casual Listener

1805 Views

2 replies

9 likes

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Solved!!Superuser Contribution Spotify won't load first page

PlanDuo PremiumCountryUSADevicePC (ASUS laptop)Operating SystemWin10 My Question or IssueFor two days Spotify displays an error message when I start it. This occurred on both the desktop app and the web player. I see my home page, then an error dialo...

Music Fan

Plan Duo Premium Country USA Device PC (ASUS laptop) Operating System Win10   My Question or Issue For two days Spotify displays an error message when I start it. This occurred on both...

pilchbo

Music Fan

715 Views

2 replies

0 likes

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Solved!!Superuser Contribution Cannot add to queue

PlanDuo PremiumCountryUSADevicePCOperating SystemWindows 10 64-bit My Question or IssueFor month of May Spotify intermittently will not add to the queue. I can play music, but when I click the 3-dot menu and select "Add to queue" for an album/song, I...

Music Fan

Plan Duo Premium Country USA Device PC Operating System Windows 10 64-bit   My Question or Issue For month of May Spotify intermittently will not add to the queue. I can play music, bu...

CarlosE

Spotify Legend

13892 Views

15 replies

1 likes

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Solved!!Superuser Contribution Not all my playlists are visible on my android device

PlanPremiumCountryNetherlands Samsung Galaxy s10 plus Operating System(Android (newest version)My Question or IssueI recently updated the spotify app true the official play store, and now I am not seeing all my playlists on my android device. I have ...

Casual Listener

Plan Premium Country Netherlands  Samsung Galaxy s10 plus  Operating System (Android (newest version) My Question or Issue I recently updated the spotify app true the official play ...

CarlosE

Spotify Legend

704 Views

3 replies

0 likes

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Superuser Contribution Local files messed up my spotify app

I was trying to load some local files on my pc and once they loaded in I tried to listen to one of the songs and after that Spotify kept asking for me to reload the page and every time I try it just kept asking me to reload the page please help.

Newbie

I was trying to load some local files on my pc and once they loaded in I tried to listen to one of the songs and after that Spotify kept asking for me to reload the page and every time I try it just ...

CarlosE

Spotify Legend

517 Views

1 replies

0 likes

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Superuser Contribution Moving app between monitors with different scaling

PlanPremiumDeviceLaptop with 4K monitorOperating SystemWindows 10My Question or IssueWith an external monitor, the app will behave strange when I move it between the monitors. I run the 4K monitor in 175% scaling and the external monitor on 100% scal...

Casual Listener

Plan Premium Device Laptop with 4K monitor Operating System Windows 10 My Question or Issue With an external monitor, the app will behave strange when I move it between the monitors. I run the...

Eni

Moderator

433 Views

2 replies

0 likes

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