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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1578 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145181 Views

83 replies

27 likes

  • 145181 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129965 Views

294 replies

22 likes

  • 129965 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10964 Views

1 replies

6 likes

  • 10964 Views
  • 1 replies
  • 6 likes

making public lists visible to others??

I'm a new user, so apologies if this question has an obvious answer.I have a premium account using Windows 10.I put a list of tracks into a playlist, and mark it public. Then on another account (free if that matters) I try to search for that playlist...

Regular

I'm a new user, so apologies if this question has an obvious answer. I have a premium account using Windows 10. I put a list of tracks into a playlist, and mark it public. Then on another account (...

Arikabeth

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
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Superuser Contribution Black screen

Operating SystemWindows 10 ProMy Question or IssueSo when I start Spotify I get a Black screen for already like 1 Month. It worked for a day when I started a installer on my Desktop and it worked once I think after I started it more than 20 times and...

Visitor

Operating System Windows 10 Pro My Question or Issue So when I start Spotify I get a Black screen for already like 1 Month. It worked for a day when I started a installer on my Desktop and it work...

Novy

Moderator

462 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Multiple issues

PlanPremiumCountryUKDeviceDesktop Computer Intel i9, 32GB Ram, 1080ti GPUOperating SystemWindows 10Spotify Version@latestMy Question or Issue(s)1: Text and icons are not smooth: Previous UI for comparison: 2: Double copyright notices on bottom of alb...

Music Fan

Plan Premium Country UK Device Desktop Computer Intel i9, 32GB Ram, 1080ti GPU Operating System Windows 10 Spotify Version @latest My Question or Issue(s) 1: Text and icons are not...

Eni

Moderator

633 Views

1 replies

8 likes

bring old ui back
broken ui
rubbish
  • 633 Views
  • 1 replies
  • 8 likes

Superuser Contribution Blacked out playlists and buttons

Sometimes my home, search button and playlists are blacked out. Making it hard to see with combination of the dark application. PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10

Newbie

Sometimes my home, search button and playlists are blacked out. Making it hard to see with combination of the dark application.    Plan Premium Country Netherlands Device PC Operati...

Ivan

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop just doesnt work

PlanPremiumCountryMexicoDevice(Windwos PC)Operating SystemEdition Windows 10 ProVersion 20H2OS build 19042.985 My Question or IssueSpotify Version: 1.1.60.672.g6ad9c215-a same issue for the past 4/5 months or so, being paying this thing to not use it...

Regular

Plan Premium Country Mexico Device (Windwos PC) Operating System Edition Windows 10 Pro Version 20H2 OS build 19042.985   My Question or Issue Spotify Version: 1.1.60.672.g6ad9c...

Eni

Moderator

533 Views

2 replies

0 likes

Lag
laggy
not working
unresponsive
  • 533 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All songs greyed out

PlanPremiumCountrySwitzerlandDevicePCOperating SystemWin 10 My Question or Issuefor a few weeks now, all my songs are greyed out on the windows app on my main PC.The webplayer is working fine on the same machine, mobile version is working as well and...

Newbie

Plan Premium Country Switzerland Device PC Operating System Win 10   My Question or Issue for a few weeks now, all my songs are greyed out on the windows app on my main PC. The webpla...

DedaNebagr

Casual Listener

15845 Views

16 replies

2 likes

Greyed out songs
songs not available
  • 15845 Views
  • 16 replies
  • 2 likes

Superuser Contribution Web Player stops at 9 seconds

PlanPremium Family PlanCountryUSADeviceROG-STRIX-GL531GTOperating SystemWindows 10 Home 21H1OS Build19043.985BrowsersFirefox 88.0.1 (64-bit)Chrome Version 90.0.4430.212 (Official Build) (64-bit) When using the Spotify Web Player to play a Playlist, t...

Newbie

Plan Premium Family Plan Country USA Device ROG-STRIX-GL531GT Operating System Windows 10 Home 21H1 OS Build 19043.985 Browsers Firefox 88.0.1 (64-bit) Chrome Version 90.0.4430.212 (Off...

Joan

Moderator

1280 Views

3 replies

1 likes

  • 1280 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify pauses music when open on Desktop & IPhone

PlanPremiumCountryAustraliaDeviceWindows 10 & iPhone 10Operating SystemWindows 10 IOs 14 My Question or Issuerecently my spotify on iphone would keep pausing immediatly after pushing the play button after a while of this issue I soon noticed that if ...

Casual Listener

Plan Premium Country Australia Device Windows 10 & iPhone 10 Operating System Windows 10 IOs 14   My Question or Issue recently my spotify on iphone would keep pausing immediatly a...

Eni

Moderator

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings reset on desktop app

PlanPremiumCountryGreeceOperating SystemWindows 10 My Question or Issue Every time I shut down or restart my laptop, Spotify resets all its settings.First, it logs out even though I have the 'remember me' option selected. However, the main issue is t...

Casual Listener

Plan Premium Country Greece Operating System Windows 10   My Question or Issue   Every time I shut down or restart my laptop, Spotify resets all its settings. First, it logs out e...

Novy

Moderator

3535 Views

1 replies

1 likes

  • 3535 Views
  • 1 replies
  • 1 likes

Superuser Contribution Right click menu not scrollable

PlanPremiumCountry DevicelaptopOperating Systemwindows 10 My Question or IssueRight click menu is not scrollable. For example the Add to playlist menu, I have a lot of playlists and I cant see all of them.

Gig Goer

Plan Premium Country   Device laptop Operating System windows 10   My Question or Issue Right click menu is not scrollable. For example the Add to playlist menu, I have a lot of p...

goatpimp

Gig Goer

1749 Views

12 replies

0 likes

bug
  • 1749 Views
  • 12 replies
  • 0 likes

Superuser Contribution Connect To A Device Not Working

PlanFamily Premium CountryCanada DevicePC/Razer Phone 2 Operating SystemWindows 10/Android 9 My Question or IssueSpotify "connect to a device" isn't working at all. When I'm on my PC and try to switch the audio to my phone the phone will display for ...

Visitor

Plan Family Premium   Country Canada   Device PC/Razer Phone 2   Operating System Windows 10/Android 9   My Question or Issue Spotify "connect to a device" isn't work...

Eni

Moderator

964 Views

3 replies

0 likes

  • 964 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] duplication on collaborative playlist

On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double

Visitor

On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double

Eni

Moderator

456 Views

1 replies

0 likes

Desktop
Playlists
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Won't Load Pages

PlanPremium DeviceWindows PC DesktopOperating SystemWindows 10 My Question or IssueJust as the title says, just recently Spotify won't load some pages that aren't about me. As in it won't load my homepage, album pages, artist pages, my own profile or...

Visitor

Plan Premium   Device Windows PC Desktop Operating System Windows 10   My Question or Issue Just as the title says, just recently Spotify won't load some pages that aren't about me...

Eni

Moderator

1604 Views

3 replies

1 likes

  • 1604 Views
  • 3 replies
  • 1 likes

Superuser Contribution My Recent Search Gone

PlanPremiumCountryIndonesiaDevice(Samsung Galaxy A51, Windows Desktop)Operating System(Android 11, Windows 10) My Question or IssueAfter the last update and the change of the UI I lost all my recent search song and it happend in both of my phone and ...

Visitor

Plan Premium Country Indonesia Device (Samsung Galaxy A51, Windows Desktop) Operating System (Android 11, Windows 10)   My Question or Issue After the last update and the change of the...

Ivan

Spotify Legend

2686 Views

1 replies

0 likes

  • 2686 Views
  • 1 replies
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Superuser Contribution where's the new music for me notifications now?

Everything in this horrendous new update is a total and absolute trash, but the most crazy thing is that I've been looking for the new music for me notifications and I can't find it anywhere. I have a paid account and I'm only spammed with trash ever...

Roadie

Everything in this horrendous new update is a total and absolute trash, but the most crazy thing is that I've been looking for the new music for me notifications and I can't find it anywhere. I have ...

CarlosE

Spotify Legend

1033 Views

4 replies

0 likes

Music
new
Notifications
  • 1033 Views
  • 4 replies
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Superuser Contribution Volume, Loop and Shuffle Resetting

PlanPremiumCountryUKDeviceDell G315Operating SystemWindows 10 My Question or IssueWhenever Spotify is opened after turning on the PC, my volume is reset to maximum and my loop and shuffle are both reset to off. Just logging out and back in saves thes...

Visitor

Plan Premium Country UK Device Dell G315 Operating System Windows 10   My Question or Issue Whenever Spotify is opened after turning on the PC, my volume is reset to maximum and my loo...

Alex

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution No we won't use your feedback thread

It seems the mods here are panicking a bit, they're locking threads about the horrible new UI left and right and serving us their usual ridiculous copy/paste BS about how they "care about customers feedback" (mega-LOL). So, no, we won't use your usel...

Roadie

It seems the mods here are panicking a bit, they're locking threads about the horrible new UI left and right and serving us their usual ridiculous copy/paste BS about how they "care about customers f...

Ivan

Spotify Legend

1138 Views

2 replies

2 likes

  • 1138 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Songs cut out after 6 seconds

PlanPremiumCountryAustraliaDeviceSurface Pro 6Operating SystemWindows 10 My Question or IssueThe desktop application has decided to stop playing songs ("Spotify can't play this right now. If you have the file on your computer you can import it.") unl...

Casual Listener

Plan Premium Country Australia Device Surface Pro 6 Operating System Windows 10   My Question or Issue The desktop application has decided to stop playing songs ("Spotify can't play th...

Alex

Spotify Legend

1212 Views

3 replies

1 likes

  • 1212 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Some songs will not save to liked songs

PlanPremiumCountryUSA DeviceDesktopOperating System(Windows 10) My Question or IssueListening to a new group. I can click the heart and save the song to my liked song. Works properly for some of the songs by this group but not others. When I click on...

Casual Listener

Plan Premium Country USA   Device Desktop Operating System (Windows 10)   My Question or Issue Listening to a new group.  I can click the heart and save the song to my liked...

Yordan

Moderator

10288 Views

5 replies

0 likes

  • 10288 Views
  • 5 replies
  • 0 likes