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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1510 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144943 Views

83 replies

27 likes

  • 144943 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129751 Views

294 replies

22 likes

  • 129751 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10937 Views

1 replies

6 likes

  • 10937 Views
  • 1 replies
  • 6 likes

[Desktop] A Switch on and off button for explicit on computer

I know on phone there is a button for turning on and off explicit content, but i do not see one for computer. I think that here should be a on and off for desktop also so you can control it from anywhere on your computer, and if something ever happen...

Newbie

I know on phone there is a button for turning on and off explicit content, but i do not see one for computer. I think that here should be a on and off for desktop also so you can control it from anyw...

222 Views

0 replies

0 likes

Desktop
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[Desktop][Playlists] Making emojis visible as name of playlist

Playlists that were named on mobile devices often include or only consist of emojis. It would be nice i fthey could also appear on desktop playlists!Much obliged,

Visitor

Playlists that were named on mobile devices often include or only consist of emojis. It would be nice i fthey could also appear on desktop playlists! Much obliged,

773 Views

0 replies

1 likes

Desktop
Playlists
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'Can't play this right now'

PlanPremiumCountryukDevicepcOperating SystemWindows 10 and Google Chrome My Question or Issue'Can't play this right now'It continually stop the music and gives a warning 'Can't play this right now' Making the entire service unusable it works fine on ...

Casual Listener

Plan Premium Country uk Device pc Operating System Windows 10 and Google Chrome   My Question or Issue 'Can't play this right now' It continually stop the music and gives a warni...

kangoo909

Casual Listener

1222 Views

1 replies

1 likes

Can't play this right now
  • 1222 Views
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  • 1 likes

Superuser Contribution Blend playlist name is missing in "Friends activity" feed

Plan Premium Country Russia Device HUAWEI MateBook D 15 Operating System Windows 10 My Question or Issue Not a big deal, but I wanna inform that since we are able to create "Blend" playlists, the album or playlist name will be missing in "Friends act...

Newbie

Plan Premium Country Russia Device HUAWEI MateBook D 15 Operating System Windows 10   My Question or Issue Not a big deal, but I wanna inform that since we are able to create...

Novy

Moderator

2077 Views

1 replies

2 likes

  • 2077 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify No Longer Showing Unavailable songs

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly. That resolved that issue but I can no longer see unavailable files, and I no longer see the option to turn that back ...

Casual Listener

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly.  That resolved that issue but I can no longer see unavailable...

Ver

Spotify Legend

894 Views

8 replies

1 likes

  • 894 Views
  • 8 replies
  • 1 likes

Superuser Contribution Lost feature: URI link with timestamp

PlanPremium Operating SystemWindows 10, Spotify desktop app version 1.1.59.714.g7e040462-a My Question or IssuePrior to this most recent version update, I used to be able to copy a song's URI link and add a # timestamp (e.g., spotify:track:7iqS4pS1eV...

Visitor

Plan Premium   Operating System Windows 10, Spotify desktop app version 1.1.59.714.g7e040462-a   My Question or Issue Prior to this most recent version update, I used to be able to c...

Kinesico

Casual Listener

9698 Views

11 replies

16 likes

  • 9698 Views
  • 11 replies
  • 16 likes

[Desktop][Connect] Connection to device

I purchased a new ThinkPad, and installed Spotify. I get no sound. When going to Connect to a Device icon and select "Listening on this Computer", still no sound. I've updated Windows on new device and uninstalled and installed Spotify. It sill plays...

Visitor

I purchased a new ThinkPad, and installed Spotify. I get no sound. When going to Connect to a Device icon and select "Listening on this Computer", still no sound. I've updated Windows on new device a...

303 Views

0 replies

0 likes

Connect
Desktop
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Superuser Contribution syncing local files

Hey everyone, So I've seen this problem before, and I've tried the solutions and it hasn't worked. I add my local files to a playlist and then download it. Then I go on my phone (iOS) and download the playlist, yet the songs do not show up. I tried t...

Regular

Hey everyone,   So I've seen this problem before, and I've tried the solutions and it hasn't worked.   I add my local files to a playlist and then download it. Then I go on my phone (iO...

Eni

Moderator

593 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Songs in Playlist Displaying Oddly

PlanPremiumCountryUSDeviceDell laptopOperating SystemWindows 10 Pro My Question or IssueFor the last week or two, my playlists have been displaying like this. Is there any way to change it back to the view I had before with each song in a narrower ro...

Casual Listener

Plan Premium Country US Device Dell laptop Operating System Windows 10 Pro   My Question or Issue For the last week or two, my playlists have been displaying like this.  Is there ...

CarlosE

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
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Superuser Contribution Spotify stops playing after seconds due to advertising domain requirements on premium account

Hi!PlanPremiumCountryUKDeviceWindows 10 custom build My Question or IssueEvery few songs, spotify just stops when I'm at work and behind a corporate firewall (of which I'm an admin). At home it's absolutely fine on the same device.None of the main su...

Regular

Hi! Plan Premium Country UK Device Windows 10 custom build   My Question or Issue Every few songs, spotify just stops when I'm at work and behind a corporate firewall (of which I'm ...

Ver

Spotify Legend

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Close Button on Spotify Window is on Wrong Display when Dragged to Another Display

DeviceWindows 10 - Using Twomon App to have an Extended Display on my Android tablet.Operating SystemWindows 10 My Question or IssueWhen I drag my Spotify window from my main display to my virtual extended display, the close button remains on my main...

Roadie

Device Windows 10 - Using Twomon App to have an Extended Display on my Android tablet. Operating System Windows 10   My Question or Issue When I drag my Spotify window from my main display...

CarlosE

Spotify Legend

745 Views

1 replies

0 likes

close
Close Button
Windows
Windows 10 Store
Windows Store
x
  • 745 Views
  • 1 replies
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Superuser Contribution All songs greyed out

PlanFamily PremiumCountryUSADeviceDesktop AppOperating SystemWindows 10 My Question or IssueAll the songs on my desktop app are greyed out. Previously, I wasn't able to login. I uninstalled and reinstalled the app and then I was able to login, but no...

Casual Listener

Plan Family Premium Country USA Device Desktop App Operating System Windows 10   My Question or Issue All the songs on my desktop app are greyed out. Previously, I wasn't able to log...

Kiril

Moderator

3122 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution How do I remove a podcast from the Top Shows list?

PlanPremiumCountry DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueI would like to remove two podcasts from the Top Shows section that appears on the home screen. Is this possible?

Regular

Plan Premium Country   Device Lenovo laptop   Operating System Windows 10   My Question or Issue I would like to remove two podcasts from the Top Shows section that appears ...

CarlosE

Spotify Legend

1531 Views

1 replies

4 likes

  • 1531 Views
  • 1 replies
  • 4 likes

Superuser Contribution How to view all followed artists (only 400 displayed) ?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I click on "My library" and click on "Artists", the list of artists displayed seemed to be limited to a random selection of 400 1000artists, but I follow around 2600-...

Roadie

Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue When I click on "My library" and click on "Artists", the list of artists displayed seemed to be...

Mihail

Spotify Legend

1234 Views

5 replies

0 likes

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Superuser Contribution auth 5 error code - tried everyrthing on here still cant log in

PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...

Casual Listener

  Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10   My Question or Issue cant log on, re installed cause wouldn't  show the music as online th...

Eryeu

Visitor

4151 Views

5 replies

0 likes

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Superuser Contribution [Desktop Windows] Sort order when sorting by Albums incorrect

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greatest Hits, you end up with a sort order that looks lik...

Casual Listener

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greates...

Novy

Moderator

582 Views

3 replies

0 likes

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  • 3 replies
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[Desktop][Other] Poor sound quality on WIndows 10

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, and other sources. I just tried a few different album...

Visitor

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, an...

puklars

Visitor

680 Views

2 replies

1 likes

Desktop
Other
  • 680 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution play part of public list

Plan Premium DeviceWindows (using web player)Operating SystemWindows 10 My Question or IssueIs there a way to play part of a long, public playlist?I'm a new Spotify user, so there may be something obvious that I'm missing. In this case there is a pub...

Regular

Plan Premium   Device Windows (using web player) Operating System Windows 10   My Question or Issue Is there a way to play part of a long, public playlist? I'm a new Spotify user...

Arikabeth

Roadie

619 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution No Search or Sorting in Playlist

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueThere is no search bar inside of my playlist. I cannot sort my playlist after newest added, so I would have to scroll through my whole playlist to listen to the newest son...

Casual Listener

  Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue There is no search bar inside of my playlist. I cannot sort my playlist after newest ad...

Jeremy

Spotify Legend

444 Views

1 replies

1 likes

  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Folders

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe latest UI update has totally messed up my playlist cataloguing system. I had a series of ...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The lat...

MattSuda

Spotify Star

631 Views

2 replies

1 likes

folders
Playlists
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