Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49841 Views
77 replies
27 likes

49841 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
75745 Views
271 replies
21 likes

75745 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5302 Views
1 replies
6 likes

5302 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145446 Views
0 replies
26 likes
Mac
Windows

145446 Views
0 replies
26 likes

Superuser Contribution Networking and Spotify Connect

PlanPremiumCountryEurope DeviceDesktop PC Operating SystemWindows 10 My Question or IssueSo I have one modem/router, and then a Google Wifi system. Now with phones and tablets Spotify Connect is no problem. But with my PC using cable to the modem/rou...

stefanw1337
Music Fan
Plan Premium Country Europe Device Desktop PC Operating System Windows 10 My Question or Issue So I have one modem/router, and then a Google Wifi system. Now with pho...
2021-08-20 11:09:01 AM
2021-09-11 11:41:33 AM
stefanw1337
Music Fan
1782 Views
8 replies
0 likes

1782 Views
8 replies
0 likes

Superuser Contribution [Desktop][Your Library] Creating folders or more organization for music

As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could organize it better for myself, then I would be happie...

kmethmann
Visitor
As a crazy playlist maker, I have no way to organize the things I am creating. When you have so many of them, it makes it really hard to navigate and it just feels so messy. I feel like if I could or...
2021-09-09 3:51:24 AM
2021-09-10 8:34:46 PM
MafeG
Spotify Legend
310 Views
1 replies
2 likes
Desktop
Your Library

310 Views
1 replies
2 likes

Solved!!Superuser Contribution [Your Library][Artist] Slow loading time when scrolling

PlanPremiumOperating SystemWindows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of artists loaded.Before the update I could scroll down with no problem to...

amsle123456
Gig Goer
Plan Premium Operating System Windows 10 Since the last UX update scrolling down in the your library-> artists view is slow and get stuck when I reach the end of the latest batch of ar...
2021-05-12 10:59:47 AM
2021-09-10 12:20:23 PM
Alex
Spotify Legend
3910 Views
14 replies
0 likes
bug
newUX

3910 Views
14 replies
0 likes

Superuser Contribution [Desktop][Your Library] Remove library lazy loading and cache a users library

IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd suggest implementing a cache to store the users library and j...

tomkeyte
Casual Listener
IMO the lazy loading has significantly degraded the spotify desktop experience. I understand the appeal on Spotify's end due to the enormous amount of traffic spotify receives, however I'd s...
2021-09-08 10:50:45 AM
2021-09-10 11:47:40 AM
Alex
Spotify Legend
264 Views
1 replies
0 likes
Desktop
Your Library

264 Views
1 replies
0 likes

Superuser Contribution Spotify crashing randomly

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI'm currently experiencing a problem that seems almost too common for me with Spotify, its to the point where I can only get the program to open for about 15-20 s...

Merk_Freeks
Regular
Plan Free Country United States Device Desktop Operating System Windows 10 My Question or Issue I'm currently experiencing a problem that seems almost too common for me with ...
2020-09-28 12:34:07 AM
2021-09-09 11:13:29 AM
Alex
Spotify Legend
1077 Views
8 replies
3 likes
crashes

1077 Views
8 replies
3 likes

Superuser Contribution Scrolling up to find first track on the table

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows10 My Question or IssueHello.I have noticed, that in table with ...

Noguri
Roadie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating Syst...
2021-08-27 7:23:32 AM
2021-09-09 9:17:29 AM
Alex
Spotify Legend
703 Views
11 replies
0 likes

703 Views
11 replies
0 likes

Spotify stopped reacting to Multi Media keyboard after new version

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...

belotting_spoti
Casual Listener
Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...
2021-09-07 1:47:00 PM
2021-09-08 7:31:15 PM
dinomight
Spotify Star
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Superuser Contribution Album Cover Resolution

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

Ege-S
Composer
Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.
2021-09-06 6:28:01 PM
2021-09-08 6:03:55 PM
MafeG
Spotify Legend
480 Views
3 replies
0 likes

480 Views
3 replies
0 likes

Desktop App Feedback thread

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.

Other_Self
Regular
Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...
2021-06-08 5:15:33 PM
2021-09-07 8:50:00 PM
Other_Self
Regular
1480 Views
10 replies
12 likes
ignored feedback

1480 Views
10 replies
12 likes

Solved!!Superuser Contribution GUI failure, Mutant File

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...

spurgus
Newbie
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...
2021-09-05 12:09:12 AM
2021-09-07 8:52:21 AM
Alex
Spotify Legend
675 Views
1 replies
0 likes
GUI failure

675 Views
1 replies
0 likes

Superuser Contribution My Spotify doesn't work

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...

Giovascu_05
Newbie
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...
2021-09-06 9:10:02 PM
2021-09-07 1:32:51 AM
Novy
Moderator
348 Views
1 replies
1 likes

348 Views
1 replies
1 likes

Solved!!Superuser Contribution Spotify randomly goes silent

PlanPremiumCountryUKDeviceHP Pavilion 15 NotebookOperating SystemWindows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app randomly going silent during a song. It happened a few months back and again recently, and then again t...

Mattspots1
Casual Listener
Plan Premium Country UK Device HP Pavilion 15 Notebook Operating System Windows 10 My Question or Issue Hi. I'm having a problem with Spotify desktop app random...
2021-09-04 6:20:30 PM
2021-09-06 10:17:51 PM
CarlosE
Moderator
3771 Views
3 replies
0 likes

3771 Views
3 replies
0 likes

Superuser Contribution How do I clear my Shortcuts, Recently Played, and Top Shows

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...

Bertram
Roadie
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I...
2020-10-26 1:21:23 AM
2021-09-06 8:26:16 PM
brentroraback
Visitor
19968 Views
12 replies
48 likes

19968 Views
12 replies
48 likes

Solved!!Superuser Contribution Spotify for Windows 10 Store will lose it playing track If there is a update.

PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...

Alex_Clare
Regular
Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1 My Question or Issue If Spotify was playing something ...
2021-09-03 3:01:45 PM
2021-09-06 8:02:50 PM
CarlosE
Moderator
554 Views
3 replies
1 likes

554 Views
3 replies
1 likes

Superuser Contribution Users Not Showing Up on Friend Activity Feed While Listening to Blend Playlists

PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...

joaobaran
Casual Listener
Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10 My issue is that If I am listening to a playlist created by the Ble...
2021-09-03 7:07:27 PM
2021-09-06 6:42:54 PM
CarlosE
Moderator
2203 Views
4 replies
1 likes
Blend
blend playlist
Friend Activity
Friend Activity Feed

2203 Views
4 replies
1 likes

Superuser Contribution Get 'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...

praven68
Casual Listener
Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1 My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...
2021-09-01 11:50:03 AM
2021-09-06 12:41:19 PM
Ver
Spotify Legend
613 Views
5 replies
1 likes

613 Views
5 replies
1 likes

Superuser Contribution Spotify Desktop queue refresh

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...

Ryrynz
Music Fan
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...
2021-09-05 3:34:37 AM
2021-09-06 9:20:54 AM
Alex
Spotify Legend
317 Views
1 replies
0 likes

317 Views
1 replies
0 likes

Solved!!Superuser Contribution Message to a friend

PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me

Andrew119
Newbie
Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...
2021-09-05 1:10:23 AM
2021-09-06 1:31:44 AM
Eni
Moderator
359 Views
1 replies
0 likes

359 Views
1 replies
0 likes

Superuser Contribution [Desktop][Playlists] Recommendation list refresh bug

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...

odonovanmusic
Newbie
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...
2021-09-05 4:22:06 PM
2021-09-05 7:52:42 PM
CarlosE
Moderator
480 Views
1 replies
1 likes
Desktop
Playlists

480 Views
1 replies
1 likes

Solved!!Superuser Contribution Wired headphones can't play/pause with the buttons

PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause

francesxocp
Newbie
Plan Premium Country HK Device HP Operating System Windows 10 My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...
2021-09-03 6:25:29 PM
2021-09-04 10:04:28 PM
Eni
Moderator
1744 Views
1 replies
0 likes

1744 Views
1 replies
0 likes

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