Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63498 Views
79 replies
27 likes

63498 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84775 Views
278 replies
22 likes

84775 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6107 Views
1 replies
6 likes

6107 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146395 Views
0 replies
26 likes
Mac
Windows

146395 Views
0 replies
26 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

AuntViolet
Regular
Plan Premium Country Device PC Operating System Windows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...
2019-06-07 4:38:42 PM
2021-11-03 9:25:34 AM
Jeremy
Spotify Legend
607 Views
2 replies
1 likes

607 Views
2 replies
1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

steronehard
Casual Listener
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...
2021-10-28 6:42:10 PM
2021-11-02 8:55:39 PM
Eni
Moderator
707 Views
3 replies
0 likes
Playlist problem

707 Views
3 replies
0 likes

Can't click on published playlist to play it on desktop app

PlanPremiumCountryCanadaDevicePC DesktopOperating SystemWindows 10 My Question or IssueCan't click on, play or open a friend's playlist through my pc desktop app. When I on it, nothing happens . Can only open it/play it when using mobile phone app an...

Sarallium
Newbie
Plan Premium Country Canada Device PC Desktop Operating System Windows 10 My Question or Issue Can't click on, play or open a friend's playlist through my pc desktop app. When I on i...
2021-11-01 5:51:23 PM
2021-11-02 1:58:42 AM
MauriceMV
Spotify Star
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Arsenal49
Casual Listener
Plan Free Country USA Device Dell laptop Operating System Windows 10 My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...
2021-10-29 11:29:27 PM
2021-10-31 11:10:04 AM
OneByBoo
Roadie
286 Views
1 replies
0 likes

286 Views
1 replies
0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

dirkelst1975
Newbie
Plan Premium Operating System Windows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...
2021-10-31 1:28:17 AM
2021-10-31 8:12:58 AM
OneByBoo
Roadie
686 Views
1 replies
1 likes

686 Views
1 replies
1 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

syahmi02
Regular
Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).
2021-10-31 4:40:33 AM
2021-10-31 8:04:35 AM
OneByBoo
Roadie
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Superuser Contribution [Web Player][Playlists] Autoplay for web player ON

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings into the software, where an user can turn stuff on/off him or...

zaqzaq
Casual Listener
Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings i...
2021-10-29 4:48:54 PM
2021-10-30 11:16:59 PM
Eni
Moderator
379 Views
1 replies
0 likes
Playlists
Web Player

379 Views
1 replies
0 likes

Cycling of playlists in Android app doesn't happen in the desktop version.

DeviceSamsungOperating SystemAndroid/Windows 10 My Question or IssueI mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find particularly good on the Android app is the cycling of the most recently p...

musicalhaggis
Music Fan
Device Samsung Operating System Android/Windows 10 My Question or Issue I mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find partic...
2021-10-30 5:48:13 AM
2021-10-30 11:08:45 PM
musicalhaggis
Music Fan
272 Views
2 replies
1 likes

272 Views
2 replies
1 likes

Superuser Contribution Can't use spotify in native app for Windows 10 "Turn off offline mode and try again" accesspoint:39

PlanPremium FamilyCountry BrazilOperational SystemWindows 10 My question or problem:Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar is frozen, and when I try to play any song, nothing happens. When I click it m...

GilVale
Casual Listener
Plan Premium Family Country Brazil Operational System Windows 10 My question or problem: Hi! I'm having trouble using Spotify's native app for Windows 10. The music control bar i...
2021-10-25 11:34:55 PM
2021-10-29 4:26:10 PM
MafeG
Spotify Legend
649 Views
3 replies
0 likes

649 Views
3 replies
0 likes

Solved!!Superuser Contribution Is there any way to remove the "Play 'songname' by 'Artist'" banner?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI wasn't sure where to put this so hopefully it can get moved to the right place.Everytime I click on a song, then highlight another, there's a UI banner that appears above t...

kjrsv
Regular
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I wasn't sure where to put this so hopefully it can get moved to the right place. Everytim...
2021-10-27 8:53:47 PM
2021-10-28 11:05:07 PM
CarlosE
Moderator
341 Views
1 replies
0 likes
UI

341 Views
1 replies
0 likes

Superuser Contribution Playlists greyed out

Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have discovered that if I connect to a North America proxy v...

tjrutherford
Regular
Hi, I am a UK user running Spotify Premium on a Windows 10 desktop and as of yesterday (18.09.21), every single track in my playlists are greyed out and marked as 'content not available'. I have disc...
2021-09-19 12:17:54 PM
2021-10-28 4:08:04 PM
Ver
Spotify Legend
1228 Views
7 replies
2 likes

1228 Views
7 replies
2 likes

Superuser Contribution Cant share multiple songs since update.

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Supercool131
Regular
Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.
2021-05-23 11:22:16 PM
2021-10-28 9:12:00 AM
Jeremy
Spotify Legend
857 Views
10 replies
1 likes

857 Views
10 replies
1 likes

Superuser Contribution Bad Links - Albums & See Discography

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album. There is something wrong with the embedded links not directing to the r...

petachr
Casual Listener
When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album. There is somet...
2021-10-26 3:13:30 PM
2021-10-27 4:29:28 PM
CarlosE
Moderator
219 Views
1 replies
0 likes

219 Views
1 replies
0 likes

Superuser Contribution One pixel gap at the bottom of maximized window

PlanPremiumCountryArgentinaDeviceThinkpad X1 CarbonOperating SystemWindows 11 My Question or Issue When I maximize Spotify a 1px gap appears at the bottom of the window, which is specially visible when there is a light window behind it. I've tried cl...

mmplx
Regular
Plan Premium Country Argentina Device Thinkpad X1 Carbon Operating System Windows 11 My Question or Issue When I maximize Spotify a 1px gap appears at the bottom of the windo...
2021-09-21 12:03:10 AM
2021-10-27 12:14:50 PM
Kiril
Moderator
3097 Views
4 replies
16 likes

3097 Views
4 replies
16 likes

Superuser Contribution Local Files Album Art

PlanFree Operating SystemWindows 10 My Question or IssueThe album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's still not showing.

YUHKlNOBI
Newbie
Plan Free Operating System Windows 10 My Question or Issue The album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's sti...
2021-10-26 9:00:57 AM
2021-10-27 9:16:03 AM
Alex
Spotify Legend
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

Superuser Contribution Offline Mode Not Working

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've restarted the app/computer to now avail. Any idea's?...

PaperKodama
Newbie
Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've r...
2021-10-26 3:35:36 AM
2021-10-27 9:10:59 AM
Kiril
Moderator
1243 Views
1 replies
0 likes

1243 Views
1 replies
0 likes

Superuser Contribution crash in app spotify

PlanFreeCountryFrench Device HP laptopOperating SystemWindows 10 My Question or Issuewhen I have been using the spotify app for a while then it crashes when you want to change playlist or search for music. Yesterday I reinstalled the spotify app to f...

Flanstario1
Composer
Plan Free Country French Device HP laptop Operating System Windows 10 My Question or Issue when I have been using the spotify app for a while then it crashes when y...
2021-10-22 2:02:35 PM
2021-10-26 7:34:04 PM
MafeG
Spotify Legend
1042 Views
6 replies
0 likes
crash in app
slow

1042 Views
6 replies
0 likes

Superuser Contribution something went wrong please refresh the page

it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the web app please someone help me

Atharva25
Casual Listener
it says something went wrong please refresh the page but refreshing doesnt work i tried a clean uninstall but i cant find spotify files in app data and i am gettnig the same problem when i open the w...
2021-10-24 2:34:42 PM
2021-10-26 7:11:55 PM
Eni
Moderator
434 Views
3 replies
1 likes

434 Views
3 replies
1 likes

Superuser Contribution Spotify connect not working for windows app

PlanPremiumCountryLithuaniaDeviceiPhone 8 Plus, desktop computerOperating SystemWindows 10, iOS 13.3.My Question or IssueFor almost a year now my desktop version of spotify doesnt work properly. The connect to a device function does not find my phone...

Tomlibux
Newbie
Plan Premium Country Lithuania Device iPhone 8 Plus, desktop computer Operating System Windows 10, iOS 13.3. My Question or Issue For almost a year now my desktop version of spotify doesnt w...
2021-10-25 4:39:53 PM
2021-10-26 4:50:38 PM
Ver
Spotify Legend
373 Views
1 replies
0 likes

373 Views
1 replies
0 likes

Superuser Contribution No sound when playing via PC and installed speakers

PlanPremiumCountryUSADeviceLenovo Thinkpad Yoga X1Operating SystemWindows 10 Pro My Question or IssueStruggling to get sound. No sound when playing on my PC. I have sound from various other apps (MS Teams, Youtube etc). I have made random changes to ...

jtm3736
Newbie
Plan Premium Country USA Device Lenovo Thinkpad Yoga X1 Operating System Windows 10 Pro My Question or Issue Struggling to get sound. No sound when playing on my PC. I ha...
2021-10-25 2:17:48 PM
2021-10-26 2:32:51 PM
Ver
Spotify Legend
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

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