Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81322 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777723 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18464 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Plan - FamilyCountry - USDevice - Windows PCOperating System - Windows 10Spotify Build Number - Spotify for Windows 1.1.80.699.gc3dac750My Question or Issue - In main album view, I can no longer see where I am when playing a song re duration, when pl...
Plan - Family Country - US Device - Windows PC Operating System - Windows 10 Spotify Build Number - Spotify for Windows 1.1.80.699.gc3dac750 My Question or Issue - In main album view, I can...
Casual Listener
633 Views
2 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have noticed recently an issue whereby manually clicking on a song to play it does not play the song, instead the current song is skipped and the next song in the queue is p...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have noticed recently an issue whereby manually clicking on a song to play it does not play...
Moderator
331 Views
1 replies
1 likes
Buenos días, mi problema es que cuando abro la aaplicacion en w10 de escritorio no carga todo lo demas, solo lo que se ve en pantalla, en los 3 puntos de opciones me di cuenta que debo cerrar sesion y volver a iniciarpara que cargue todo pero es inco...
Buenos días, mi problema es que cuando abro la aaplicacion en w10 de escritorio no carga todo lo demas, solo lo que se ve en pantalla, en los 3 puntos de opciones me di cuenta que debo cerrar sesion ...
Moderator
400 Views
1 replies
0 likes
Noticed the change about two weeks ago. Ordinarily, I click on the "Title" heading and sort the NMF list by alphabetical order, a to z. But now, no amount of clicking produces the familiar green "up" or "down" arrow, and the list won't sort. All othe...
Noticed the change about two weeks ago. Ordinarily, I click on the "Title" heading and sort the NMF list by alphabetical order, a to z. But now, no amount of clicking produces the familiar g...
Spotify Legend
1118 Views
7 replies
0 likes
HiHow can I change the volume of the music that are playing on my andorid phone (premium spotify app), via the spotify PC app?Thanks a lot Plan: PremiumOperating System: Android 11, Windows 11
Hi How can I change the volume of the music that are playing on my andorid phone (premium spotify app), via the spotify PC app? Thanks a lot 🙂 Plan: Premium Operating System...
Moderator
1346 Views
1 replies
3 likes
Bonjour a tous, J'ai besoin d'aide j'ai un pc très récent (1mois) sous Windows 11 qui depuis seulement 1jour (depuis l'attaque subis par spotify discord etc.. qui a causé pendant un temps une panne des serveurs) que mon pc fais des blue screen qui so...
Bonjour a tous, J'ai besoin d'aide j'ai un pc très récent (1mois) sous Windows 11 qui depuis seulement 1jour (depuis l'attaque subis par spotify discord etc.. qui a causé pendant un temps un...
Spotify Legend
499 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have the following problem with Spotif...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Roadie
821 Views
2 replies
0 likes
PlanFree/PremiumCountryDoesnt MatterDeviceComputerOperating SystemWindows 11 My Question or IssueHello folks, Today i wanted to sign up in the desktop app using a proxy. Ive logged into the proxy and restarted the app, but then, after clicking the si...
Plan Free/Premium Country Doesnt Matter Device Computer Operating System Windows 11 My Question or Issue Hello folks, Today i wanted to sign up in the desktop app using a pr...
Moderator
458 Views
1 replies
0 likes
The PC version of Spotify presently has a bug in the crossfade slider. Unlike the phone app, the slider on the PC does not snap to 1-second increments properly. When first enabling crossfade, the slider does snap to the nearest 1-second increment, bu...
The PC version of Spotify presently has a bug in the crossfade slider. Unlike the phone app, the slider on the PC does not snap to 1-second increments properly. When first enabling crossfade...
Spotify Legend
790 Views
2 replies
0 likes
While reported as fixed here, it's still not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the current view, the playlist does not scroll up to allow the rearrangeme...
While reported as fixed here, it's still not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the curre...
Moderator
1709 Views
3 replies
1 likes
PlanPremiumCountryGermanyDeviceDektop PCOperating SystemWindows 10Spotify Version1.1.80.699.gc3dac750IssueWith the new update my settings are different and i can't edit the Display settings anymore.Also I compared my setting with those of my roommate...
Plan Premium Country Germany Device Dektop PC Operating System Windows 10 Spotify Version 1.1.80.699.gc3dac750 Issue With the new update my settings are different and i can't edit ...
Spotify Legend
2915 Views
1 replies
0 likes
I have an issue. On the Windows version of Spotify Desktop, I have Alphabetically all my playlists. .. but on my iPhone Spotify app, my playlists won't change. I have log out and log back in. I have Google all the trick. My playlists will not change ...
I have an issue. On the Windows version of Spotify Desktop, I have Alphabetically all my playlists. .. but on my iPhone Spotify app, my playlists won't change. ...
Spotify Star
665 Views
2 replies
1 likes
PlanPremiumCountryUSDeviceWindows 10 Desktop My Question or IssueThis happened to me before on my phone and now it's affecting my PC. When I try to listen to music, after about 5 seconds the song will stop and Spotify will say "sorry, we can't play t...
Plan Premium Country US Device Windows 10 Desktop My Question or Issue This happened to me before on my phone and now it's affecting my PC. When I try to listen to music, after about 5...
Spotify Legend
583 Views
1 replies
0 likes
How to enable such a mode in which the track is displayed in the middle of the screen, all other interface except the track being played disappears
How to enable such a mode in which the track is displayed in the middle of the screen, all other interface except the track being played disappears
Casual Listener
694 Views
5 replies
0 likes
PlanPremiumCountryCanadaDeviceDell XPS DesktopOperating SystemWindows 10 Pro 21H1 My Question or IssueWhile playing an album, between track transitions, I will receive the message "Spotify can’t play this right now if you have the file on your comput...
Plan Premium Country Canada Device Dell XPS Desktop Operating System Windows 10 Pro 21H1 My Question or Issue While playing an album, between track transitions, I will receive the me...
Spotify Legend
1750 Views
9 replies
6 likes
PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have just updated to the latest version and the lyrics option has disappeared. Also the options have changed. Advanced options ...
Plan Premium Country UK Device HP Laptop Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have just updated to the latest version and ...
Gig Goer
1145 Views
3 replies
4 likes
I am sure this is a regular post but looking for tips - I have a pretty small SSD disk in my laptop and for some reason Spotify is using more than 7Gb+ of data even though I have nothing at all downloaded locally. Is there any way of clearing this do...
I am sure this is a regular post but looking for tips - I have a pretty small SSD disk in my laptop and for some reason Spotify is using more than 7Gb+ of data even though I have nothi...
Visitor
38300 Views
7 replies
2 likes
PlanPremiumCountryMaxicoOperating SystemWindows My Question or IssueAl abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestran los amigos que sigues ni lo que están escuchando.
Plan Premium Country Maxico Operating System Windows My Question or Issue Al abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestra...
Moderator
540 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 Pro 21H2My Question or IssueSpotify-created playlists are playing songs in a random order. (No, shuffle is not turned on. I checked several times.)If I turn shuffle on, I can see the s...
Plan Premium Country United States Device PC Operating System Windows 10 Pro 21H2 My Question or Issue Spotify-created playlists are playing songs in a random order. (No, shuffle is not...
Spotify Star
484 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device Lenovo PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen playing albums Spotify shuffles songs without the shuffle being a...
Plan Free/Premium CountryUSA Device Lenovo PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows 11 (iOS 10, Android Oreo, Windows 10,etc.) ...
Moderator
1055 Views
4 replies
0 likes
