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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1777 Views

0 replies

2 likes

  • 1777 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146795 Views

83 replies

27 likes

  • 146795 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131787 Views

294 replies

22 likes

  • 131787 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11038 Views

1 replies

6 likes

  • 11038 Views
  • 1 replies
  • 6 likes

Superuser Contribution syncing local files

Hey everyone, So I've seen this problem before, and I've tried the solutions and it hasn't worked. I add my local files to a playlist and then download it. Then I go on my phone (iOS) and download the playlist, yet the songs do not show up. I tried t...

Regular

Hey everyone,   So I've seen this problem before, and I've tried the solutions and it hasn't worked.   I add my local files to a playlist and then download it. Then I go on my phone (iO...

Eni

Moderator

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs in Playlist Displaying Oddly

PlanPremiumCountryUSDeviceDell laptopOperating SystemWindows 10 Pro My Question or IssueFor the last week or two, my playlists have been displaying like this. Is there any way to change it back to the view I had before with each song in a narrower ro...

Casual Listener

Plan Premium Country US Device Dell laptop Operating System Windows 10 Pro   My Question or Issue For the last week or two, my playlists have been displaying like this.  Is there ...

CarlosE

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing after seconds due to advertising domain requirements on premium account

Hi!PlanPremiumCountryUKDeviceWindows 10 custom build My Question or IssueEvery few songs, spotify just stops when I'm at work and behind a corporate firewall (of which I'm an admin). At home it's absolutely fine on the same device.None of the main su...

Regular

Hi! Plan Premium Country UK Device Windows 10 custom build   My Question or Issue Every few songs, spotify just stops when I'm at work and behind a corporate firewall (of which I'm ...

Ver

Spotify Legend

782 Views

3 replies

0 likes

  • 782 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Close Button on Spotify Window is on Wrong Display when Dragged to Another Display

DeviceWindows 10 - Using Twomon App to have an Extended Display on my Android tablet.Operating SystemWindows 10 My Question or IssueWhen I drag my Spotify window from my main display to my virtual extended display, the close button remains on my main...

Roadie

Device Windows 10 - Using Twomon App to have an Extended Display on my Android tablet. Operating System Windows 10   My Question or Issue When I drag my Spotify window from my main display...

CarlosE

Spotify Legend

752 Views

1 replies

0 likes

close
Close Button
Windows
Windows 10 Store
Windows Store
x
  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs greyed out

PlanFamily PremiumCountryUSADeviceDesktop AppOperating SystemWindows 10 My Question or IssueAll the songs on my desktop app are greyed out. Previously, I wasn't able to login. I uninstalled and reinstalled the app and then I was able to login, but no...

Casual Listener

Plan Family Premium Country USA Device Desktop App Operating System Windows 10   My Question or Issue All the songs on my desktop app are greyed out. Previously, I wasn't able to log...

Kiril

Moderator

3125 Views

7 replies

0 likes

  • 3125 Views
  • 7 replies
  • 0 likes

Superuser Contribution How do I remove a podcast from the Top Shows list?

PlanPremiumCountry DeviceLenovo laptop Operating SystemWindows 10 My Question or IssueI would like to remove two podcasts from the Top Shows section that appears on the home screen. Is this possible?

Regular

Plan Premium Country   Device Lenovo laptop   Operating System Windows 10   My Question or Issue I would like to remove two podcasts from the Top Shows section that appears ...

CarlosE

Spotify Legend

1535 Views

1 replies

4 likes

  • 1535 Views
  • 1 replies
  • 4 likes

Superuser Contribution How to view all followed artists (only 400 displayed) ?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I click on "My library" and click on "Artists", the list of artists displayed seemed to be limited to a random selection of 400 1000artists, but I follow around 2600-...

Roadie

Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue When I click on "My library" and click on "Artists", the list of artists displayed seemed to be...

Mihail

Spotify Legend

1268 Views

5 replies

0 likes

  • 1268 Views
  • 5 replies
  • 0 likes

Superuser Contribution auth 5 error code - tried everyrthing on here still cant log in

PlanPremiumCountryUKDeviceDell core i5 laptopOperating SystemWindows 10 My Question or Issuecant log on, re installed cause wouldn't show the music as online though was online on personal hotspot through phone with full signal.tried deleting host fil...

Casual Listener

  Plan Premium Country UK Device Dell core i5 laptop Operating System Windows 10   My Question or Issue cant log on, re installed cause wouldn't  show the music as online th...

Eryeu

Visitor

4197 Views

5 replies

0 likes

  • 4197 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop Windows] Sort order when sorting by Albums incorrect

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greatest Hits, you end up with a sort order that looks lik...

Casual Listener

When sorting a playlist by Album, tracks are currently sorted by Album Name, Track Number. This is fine in most cases, but in cases where there may be multiple albums with the same name, i.e. Greates...

Novy

Moderator

583 Views

3 replies

0 likes

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  • 3 replies
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[Desktop][Other] Poor sound quality on WIndows 10

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, and other sources. I just tried a few different album...

Visitor

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, an...

puklars

Visitor

696 Views

2 replies

1 likes

Desktop
Other
  • 696 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution play part of public list

Plan Premium DeviceWindows (using web player)Operating SystemWindows 10 My Question or IssueIs there a way to play part of a long, public playlist?I'm a new Spotify user, so there may be something obvious that I'm missing. In this case there is a pub...

Regular

Plan Premium   Device Windows (using web player) Operating System Windows 10   My Question or Issue Is there a way to play part of a long, public playlist? I'm a new Spotify user...

Arikabeth

Roadie

624 Views

4 replies

0 likes

  • 624 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Search or Sorting in Playlist

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueThere is no search bar inside of my playlist. I cannot sort my playlist after newest added, so I would have to scroll through my whole playlist to listen to the newest son...

Casual Listener

  Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue There is no search bar inside of my playlist. I cannot sort my playlist after newest ad...

Jeremy

Spotify Legend

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist Folders

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe latest UI update has totally messed up my playlist cataloguing system. I had a series of ...

Community Legend

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The lat...

MattSuda

Spotify Star

644 Views

2 replies

1 likes

folders
Playlists
  • 644 Views
  • 2 replies
  • 1 likes

Superuser Contribution Cant share multiple songs since update.

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Regular

Before the update you could share multiple songs by selecting them with ctrl the share. This doesn't work anymore, please fix.

Jeremy

Spotify Legend

1266 Views

10 replies

1 likes

  • 1266 Views
  • 10 replies
  • 1 likes

Superuser Contribution followers can't see my activity

Hi, I have the "Share my listening activity on Spotify" option on but none of my followers can see what I'm listening to. I tried reinstalling the Spotify application, turning the option on and off, and also tried logging off and on again but nothing...

Casual Listener

Hi, I have the "Share my listening activity on Spotify" option on but none of my followers can see what I'm listening to. I tried reinstalling the Spotify application, turning the option on and ...

Ulya

Newbie

945 Views

2 replies

0 likes

  • 945 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sorting playlist by most recently added now breaks my flow

PlanFamily premiumCountryUSADeviceMSI laptopOperating SystemWindows 10 So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most part, it's still fine. The only problem I've found is that, now, any full...

Casual Listener

Plan Family premium Country USA Device MSI laptop Operating System Windows 10   So, I sort my songs by most recently added. Up until the most recent update, it's been fine! For the most...

Alex

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists and albums reappearing in recently played

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be reminded of them, so I remove quite a lot. The thing i...

Casual Listener

In the previous Windows 10 desktop app (you know, the good one), there was an option to remove items from the 'Recently Played' list. I play a lot of snippets for work, without ever wanting to be rem...

Alex

Spotify Legend

615 Views

3 replies

1 likes

Recently played issue
Recently Played Stuck
  • 615 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Desktop] Artists list no longer loads in entirety with poor loading experience since update

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueThe Spotify app's previous update has introduced a significant time wasting feature that loads the Artists list in very small numbers while scrolling instead of loading...

Casual Listener

Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue The Spotify app's previous update has introduced a significant time wasting feature that loa...

Alex

Spotify Legend

596 Views

4 replies

1 likes

  • 596 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why the terrible updates?

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is near its end! With each update this app's UX becom...

Roadie

This last update has broken so many classic features and workflows as well as blown up the interface that used to be compact and simple to use. I've been a paid member for a while, but my patience is...

Jeremy

Spotify Legend

583 Views

1 replies

5 likes

  • 583 Views
  • 1 replies
  • 5 likes

Superuser Contribution Radio Stations maxing out at 50 songs, no longer auto discovery after.

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade to next snapshot of songs. Since the recent update, ...

Roadie

Pretty much as long as I could remember... and this is going back years, creating a radio station from a song would auto discover, aka it would list 20+ songs, then at the end you'd see like a fade t...

Jeremy

Spotify Legend

1045 Views

1 replies

1 likes

radio station
  • 1045 Views
  • 1 replies
  • 1 likes