Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
86028 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
808913 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
27727 Views
29 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Another issue that Spotify is REALLY grinding my gears with... First of all, the album that I wanted to listen to was not on Spotify. So me being me, I gather up the album and artwork and change all of the settings on iTunes to make it proper. Then I...
Another issue that Spotify is REALLY grinding my gears with... First of all, the album that I wanted to listen to was not on Spotify. So me being me, I gather up the album and artwork and change ...
Moderator
5679 Views
5 replies
0 likes
In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feature and it should be brought back!
In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feat...
Spotify Star
652 Views
1 replies
0 likes
When playing a Playlist Folder (in order to shuffle multiple playlists) Spotify Connect will not work. Works only if "This Computer" is selected as playback device. Attempt to select other device through Spotify Connect results in following error mes...
When playing a Playlist Folder (in order to shuffle multiple playlists) Spotify Connect will not work. Works only if "This Computer" is selected as playback device. Attempt to selec...
Newbie
517 Views
1 replies
3 likes
same thing ads dont close when i press x on them while im watching JRE i hope it not a premium thing if so thats annoying af im not talking about skipping ads im talking about the pop up over the ad it wont let me browse other things/shows during thi...
same thing ads dont close when i press x on them while im watching JRE i hope it not a premium thing if so thats annoying af im not talking about skipping ads im talking about the pop up over the ad ...
304 Views
0 replies
0 likes
PlanFree/PremiumUsing PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueFor some reason every time I pause Spotify or a playlist fini...
Plan Free/Premium Using Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10...
Spotify Legend
673 Views
1 replies
1 likes
I use both the desktop and mobile(IOS) Spotify app,and I've turned on all the notification settings in my account,but when my favorite artist released an new album,there wasn't any notifications to let me know.How does this function work?I thought it...
I use both the desktop and mobile(IOS) Spotify app, and I've turned on all the notification settings in my account, but when my favorite artist released an new album, there wasn't any notification...
Music Fan
1639 Views
11 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.When I have typed on search box, n...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Spotify Legend
2136 Views
8 replies
0 likes
PlanPremiumCountryIndiaDeviceHP laptopOperating SystemWindows 10 My Question or IssueWhen viewing lyrics on the spotify desktop app , most of the time a huge chunk of the lyrics are cut off and since scrolling is not possible only a bit of each line ...
Plan Premium Country India Device HP laptop Operating System Windows 10 My Question or Issue When viewing lyrics on the spotify desktop app , most of the time a huge chunk of...
Moderator
9455 Views
7 replies
3 likes
PlanSpotify PlusCountry DevicePCOperating SystemWindows 10 My Question or IssueI have Spotify Plus until April. But I cannot skip ads.
Plan Spotify Plus Country Device PC Operating System Windows 10 My Question or Issue I have Spotify Plus until April. But I cannot skip ads.
Newbie
1619 Views
5 replies
1 likes
My Question or IssueI have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' Bass. As far as I know nobody has ever hijacked my account nor does a...
My Question or Issue I have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' ...
Regular
829 Views
1 replies
1 likes
I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat.PlanPremium FamilyCountryUSADevicedesktopOperating SystemWi...
I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat. Pl...
Newbie
9296 Views
7 replies
1 likes
PlanPremium FamilyCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I've only just discovered the fullscreen option recently and this has become how I like to listen to Spotify now as I was able to throw it up on my secon...
Plan Premium Family Country Australia Device Desktop Operating System Windows 10 My Question or Issue So I've only just discovered the fullscreen option recently and this has become ...
Moderator
43759 Views
53 replies
31 likes
PlanFreeCountryPuerto RicoDevicePC DesktopOperating SystemWindows 11 My Question or IssueI have noticed that as of late spotify has some “missing issues” and one of them is that i cannot connect spotify to my Iphone which makes it tedious since i hav...
Plan Free Country Puerto Rico Device PC Desktop Operating System Windows 11 My Question or Issue I have noticed that as of late spotify has some “missing issues” and one of them is t...
Spotify Legend
421 Views
1 replies
0 likes
I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean? Contacted support and was told there was nothing they could do and that I just had to live with it. Hey Gustav Söderst...
I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean? Contacted support and was told there w...
Spotify Legend
477 Views
1 replies
0 likes
PlanPremiumCountryU.S.DeviceDell (Application and Website in Edge)Operating SystemWindows 10 My Question or IssueI love listening to Flow State, a podcast that has a playlists of music that is not distracting so you can "get in the flow" at work. On ...
Plan Premium Country U.S. Device Dell (Application and Website in Edge) Operating System Windows 10 My Question or Issue I love listening to Flow State, a podcast that has a playlist...
Spotify Legend
648 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 9/Windows DesktopOperating SystemAndroid 10/Windows 11 My Question or IssueOn my phone's lock screen, the current song that is playing will appear as "Song - Artist" such as "We Will Rock You - Que...
Plan Premium Country Australia Device Samsung Galaxy Note 9/Windows Desktop Operating System Android 10/Windows 11 My Question or Issue On my phone's lock screen, the current song th...
Moderator
376 Views
1 replies
0 likes
PlanAnyCountryAnyDeviceAnyOperating SystemAny My Question or IssueSpotify displays content in multiple languages although the user specifies one language. Please see pictures in appendix proving this. The language selection feature is completely mess...
Plan Any Country Any Device Any Operating System Any My Question or Issue Spotify displays content in multiple languages although the user specifies one language. Please see pict...
Moderator
898 Views
1 replies
0 likes
PlanPremiumCountryPolandDevice(Blackberry Passport and Windows 10)Operating System(BlackBerry Os 10) My Question or IssueOk, so I have very strange issue with playing music from Spotify. Right now I can play songs from my phone and as well from the P...
Plan Premium Country Poland Device (Blackberry Passport and Windows 10) Operating System (BlackBerry Os 10) My Question or Issue Ok, so I have very strange issue with playing music f...
Newbie
6757 Views
20 replies
4 likes
Hello, (please excuse my average english)I'm on Windows 10. I'm an old school guy : I like listening one LP at a time, and I enjoy silence when it ends. But when the selected LP finishes, Spotify adds automatically every other album of the artist in ...
Hello, (please excuse my average english) I'm on Windows 10. I'm an old school guy : I like listening one LP at a time, and I enjoy silence when it ends. But when the selected LP finishes, Spotify a...
Music Fan
6455 Views
4 replies
1 likes
Plan Premium Country Brazil Device PC Operating System Windows 7 My Question or Issue When trying to play synced albums into offline mode/without internet connectivity, it doesn't play. From eight albums, just two plays. Coincidently, the six albums ...
Plan Premium Country Brazil Device PC Operating System Windows 7 My Question or Issue When trying to play synced albums into offline mode/without...
Spotify Legend
454 Views
1 replies
1 likes
