Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82720 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
785888 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
20972 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryMaxicoOperating SystemWindows My Question or IssueAl abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestran los amigos que sigues ni lo que están escuchando.
Plan Premium Country Maxico Operating System Windows My Question or Issue Al abrir el baner para amigos de Facebook no hay forma de regresar a la vista de amigos, incluso no se muestra...
Moderator
545 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 Pro 21H2My Question or IssueSpotify-created playlists are playing songs in a random order. (No, shuffle is not turned on. I checked several times.)If I turn shuffle on, I can see the s...
Plan Premium Country United States Device PC Operating System Windows 10 Pro 21H2 My Question or Issue Spotify-created playlists are playing songs in a random order. (No, shuffle is not...
Spotify Star
487 Views
1 replies
0 likes
PlanFree/PremiumCountryUSA Device Lenovo PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen playing albums Spotify shuffles songs without the shuffle being a...
Plan Free/Premium CountryUSA Device Lenovo PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating SystemWindows 11 (iOS 10, Android Oreo, Windows 10,etc.) ...
Moderator
1059 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows My Question or IssueAfter waiting so long for Spotify to add the new 'feature' of showing me the new episodes of podcasts I follow, it finally happened via a randomly placed category on my hom...
Plan Premium Country USA Device Desktop Operating System Windows My Question or Issue After waiting so long for Spotify to add the new 'feature' of showing me the new episodes of pod...
Moderator
5346 Views
27 replies
0 likes
PlanPremium Devices(Windows 10, iOS, Android 12) Expected ResultWhen using Spotify Connect, I would expect to control the connected device's volume. For example, when controlling my iPad with the Windows 10 Spotify app, I would expect a way to contro...
Plan Premium Devices (Windows 10, iOS, Android 12) Expected Result When using Spotify Connect, I would expect to control the connected device's volume. For example, when controll...
Spotify Legend
1533 Views
1 replies
1 likes
PlanFreeCountryIndonesiaOperating SystemWindows 10 My Question or Issue For some apparent reason my Spotify looks bigger than usual? I don't know if it's from Spotify itself but it looks out of touch and can be annoying for me with it's unappalling d...
Plan Free Country Indonesia Operating System Windows 10 My Question or Issue For some apparent reason my Spotify looks bigger than usual? I don't know if it's from Spot...
Spotify Legend
799 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue: Is there a way to bulk move playlist to a folder? I know how to move one playlist at a time. I thought maybe there is a Spotify folder I can do this in.Thanks
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue: Is there a way to bulk move playlist to a folder? I know how to m...
Casual Listener
6234 Views
7 replies
2 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueHi, I've never posted a question on this forum but after searching online and trying multiple approaches I'm still having the same issue. I also didn't see any othe...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Hi, I've never posted a question on this forum but after searching online and tr...
Casual Listener
2572 Views
5 replies
7 likes
PlanFree Operating SystemWindows 11 My Question or Issue My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, troubleshooting/clearing app data, and reinstalled many times.
Plan Free Operating System Windows 11 My Question or Issue My spotidy podcasts only play on alphabetical order, I have tried sorting it chronologically back and forth, tr...
179 Views
0 replies
0 likes
Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and others who maybe out there who have a smaller driv...
Having the desktop app remember the change to the song save location on my desktop pc upon reauthentication, because when I had the app ask me to log in again it did not. This is a problem for me and...
Spotify Legend
454 Views
1 replies
0 likes
Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them.
Please create sub-directories possibilities to gather playlists together. I do have around 80 Playlists and it would be great to be able to group some of them.
Moderator
382 Views
1 replies
0 likes
PlanPremiumCountryUKOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I've noticed recently a change in the functionality of selecting songs and retaining my queue. Whereas in the past, I could hit play on any individual ...
Plan Premium Country UK Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I've noticed recently a change in the functionality of selecting songs a...
Spotify Legend
569 Views
1 replies
0 likes
PlanPremiumCountryEstoniaDeviceComputeOperating SystemWindows 10 My Question or IssueI've owned Spotify premium for 1.5 years now and haven't run into this problem yet. Couple days ago I got on my usual playlist and started to listen to music. Sudden...
Plan Premium Country Estonia Device Compute Operating System Windows 10 My Question or Issue I've owned Spotify premium for 1.5 years now and haven't run into this problem ye...
Community Legend
622 Views
1 replies
0 likes
PlanFreeCountryCanadaDeviceWindowsOperating SystemWindows 11 My Question or IssueI can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to hit ESC to minimize video before I can click the X to dismiss.
Plan Free Country Canada Device Windows Operating System Windows 11 My Question or Issue I can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to h...
Moderator
1954 Views
10 replies
1 likes
PlanPremiumCountryFinlandDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify greys out songs on my playlists for no good reason. The songs ARE available in my country, that's not the problem. When I click on the song on my playlist, i...
Plan Premium Country Finland Device Desktop Operating System Windows 10 My Question or Issue Spotify greys out songs on my playlists for no good reason. The songs ARE available in my...
Moderator
529 Views
1 replies
0 likes
Plan
Plan
Casual Listener
1225 Views
3 replies
1 likes
PlanPremiumCountryCzechiaDevicePCOperating SystemWindows 10 My Question or IssueThe "Show desktop overlay when using media keys" preferences toggle works correctly only for music, where it correctly removes the annoying media overlay on Windows, but ...
Plan Premium Country Czechia Device PC Operating System Windows 10 My Question or Issue The "Show desktop overlay when using media keys" preferences toggle works correctly only for m...
Spotify Legend
1706 Views
6 replies
0 likes
Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account on my PC I can only logon with my normal Spotify account, but...
Hi, I've installed Spotify on Windows 11 through Microsoft Store 4 times: for 2 accounts on my PC and for 2 accounts on my laptop. Everything works great, except for 1 thing: for 1 account o...
Casual Listener
1243 Views
4 replies
0 likes
Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
Crossfade on the desktop application breaks every time I try to enable it. I exit out the settings after turning it on, and it sets the crossfade timer to -2123421 seconds when reopened. Please help!
Casual Listener
1022 Views
2 replies
2 likes
When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.
When I add more songs to the "My Liked" playlist it doesn't auto-update on my desktop. I would like the option to refresh my playlist so it can stay synced with what's on my mobile device.
Moderator
886 Views
1 replies
0 likes
