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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136290 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136290 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52673 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52673 Views
  • 0 replies
  • 33 likes

Superuser Contribution Spotify starts slow & searches slow

PlanPremiumCountry DevicePCOperating System Windows 10 My Question or Issue Hi. This is a complaint and I would like a response from a staffer. I have the same issue as here: https://community.spotify.com/t5/Desktop-Windows/Why-is-my-spotify-often-so...

  • Visitor
  •   Plan Premium Country   Device PC Operating System  Windows 10   My Question or Issue   Hi.   This is a complaint and I would like a response from a staff...
  • Glenikins
  • Visitor
  • 2466 Views
  • 6 replies
  • 4 likes
  • 2466 Views
  • 6 replies
  • 4 likes

Superuser Contribution music quality when downloading to listen offline (Windows)

I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?

  • Newbie
  • I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?
  • Elena
  • Moderator
  • 9586 Views
  • 5 replies
  • 0 likes
  • 9586 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

  • Regular
  • Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...
  • Mihail
  • Spotify Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • playlist radio
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Overlay not showing when skipping songs

Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this. pls fix thanks

  • Casual Listener
  • Hello whenever I am in Valorant and skip songs/pause songs the overlay on the top left doesn't show up however when I play in windowed fullscreen it shows up, it never use to do this.   pls fi...
  • Mihail
  • Spotify Legend
  • 1707 Views
  • 2 replies
  • 0 likes
  • 1707 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows 10 disable auto startup

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10Version1.0.87.491.ge2a121fc (Windows Store version)My Question or IssueHi,Spotify keeps opening up on startup even though I have changed all the settings I can think of, help?Thanks!

  • Regular
  • Plan Premium Country Sweden Device PC Operating System Windows 10 Version 1.0.87.491.ge2a121fc (Windows Store version) My Question or Issue Hi, Spotify keeps opening up on startup even th...
  • sodarus
  • Newbie
  • 56660 Views
  • 11 replies
  • 2 likes
  • 56660 Views
  • 11 replies
  • 2 likes

Superuser Contribution Song in playlist Replaced

Plan : PremiumCountry: USAI'd put my OS/Device, but I'm seeing this on ALL devices. I had a playlist with a song, that has since been replaced - not gray'd out, but replaced. The song was "Aruarian Dance" by "Nujabes" - I can't see that song availabl...

  • Visitor
  • Plan : Premium Country: USA I'd put my OS/Device, but I'm seeing this on ALL devices.    I had a playlist with a song, that has since been replaced - not gray'd out, but replaced.&nbs...
  • Mario
  • Spotify Legend
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a very peculiar issue with windows 7.

Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away after one song. My dad uses it so he thinks i **bl...

  • Visitor
  • Yeah so here's the issue. It's really scuffed but everytime I turn my pc on it plays a song which is clearly from spotify even if spotify isn't opened. It occurs 5 minutes after startup and goes away...
  • Elena
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Computer UI
    PC
    Windows
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync Playlist order from Phone to Computer

PlanPremiumCountryTaiwanDevice(iPhone 10, Asus)Operating System Windows 10 My Question or IssueI made my Spotify playlist on my phone. When I first opened the playlist on the computer it was in the same order as it is arranged in my phone version. On...

  • Casual Listener
  • Plan Premium Country Taiwan Device (iPhone 10, Asus) Operating System  Windows 10   My Question or Issue I made my Spotify playlist on my phone. When I first opened the playlist o...
  • Elena
  • Moderator
  • 358 Views
  • 4 replies
  • 0 likes
  • 358 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Windows Updates forgets play settings

It's most bothersome. For all my music I have random order of songs and continuous play and with each update it's reset. Can Spotify remember those settings?

  • Casual Listener
  • It's most bothersome.   For all my music I have random order of songs and continuous play and with each update it's reset.   Can Spotify remember those settings?
  • Mihail
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Update
    Windows
  • 303 Views
  • 1 replies
  • 0 likes

spotify sorting stuck on album order

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Spotify version1.1.42.622.gbd112320 (latest version as of now, 9/16/20) My Question or Issuetried to fix my issue of local file songs not playing in order (some would play but then skip over...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10 Spotify version 1.1.42.622.gbd112320 (latest version as of now, 9/16/20)   My Question or Issue tried to fix my is...
  • br053ph
  • Casual Listener
  • 785 Views
  • 4 replies
  • 2 likes
  • album order
    Desktop
    issue
    ongoing
    Spotify
  • 785 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify non riproduce più la musica

PlanFreeCountryItaliaDeviceComputerOperating SystemWindows 10My Question or IssueSalve, spotify da qualche giorno non riproduce più nessun brano riportando il seguente errore: "Ora spotify non può riprodurre questo contenuto. Se il file si trova sul ...

  • Visitor
  •   Plan Free Country Italia Device Computer Operating System Windows 10 My Question or Issue Salve, spotify da qualche giorno non riproduce più nessun brano riportando il seguente error...
  • Ivan
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug for sorting on track title

Operating System(Android and Windows 10) My Question or IssueWhen sorting a playlist alphabetically on track name, there seems to be a strange bug when it comes to classical music where different movements of a piece are designated Roman numerals (I,...

  • Casual Listener
  • Operating System (Android and Windows 10)   My Question or Issue When sorting a playlist alphabetically on track name, there seems to be a strange bug when it comes to classical music where ...
  • Elena
  • Moderator
  • 311 Views
  • 4 replies
  • 0 likes
  • 311 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashing on startup

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10, Build 17134 My Question or IssueI cannot use the last version of Spotify. Whenever I start the program, It crashes after 5 seconds or so. I already attempted a clean install. Please, advise. ...

  • Casual Listener
  •   Plan Premium Country Spain Device PC Operating System Windows 10, Build 17134   My Question or Issue I cannot use the last version of Spotify. Whenever I start the program, It ...
  • Dethfield
  • Casual Listener
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search Filter not working properly

For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a fact that these songs are saved, as I saved them fo...

  • Casual Listener
  • For about a week now, I've been having an issue in which I try to search for a song + an artist, and it acts as though it's not saved into my likes - it doesn't show any songs. However, I know for a ...
  • Elena
  • Moderator
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

[Desktop][Other] Ad skipping bug

I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly close the app and open it again . Voila , ad is skipp...

  • Visitor
  • I don't know if its an idea or not, but I think, that I found a very useful bug, that can help people without premium subscriptions skip advertisment. When ads starts playing, you can just quickly cl...
  • 276 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 276 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Spotify is skipping all the songs

PlanPremiumCountryPOLANDDevicePCOperating SystemWin10 64bit My Question or IssueSpotify is skipping all of the songs. On the top bar there is blue message saying that The song cannot be played right now. Situation has been the same for about a month ...

  • Casual Listener
  • Plan Premium Country POLAND Device PC Operating System Win10 64bit   My Question or Issue Spotify is skipping all of the songs. On the top bar there is blue message saying that The son...
  • Ivan
  • Spotify Legend
  • 11964 Views
  • 14 replies
  • 2 likes
  • 11964 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Stream ONE stream to multiple Sonos Speakers?

Hey Dear Lovers of Good Music :), I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers. There was an update on this feature idea about 2 years ago over herehttps://community.spotify.com/t5/Live-Ide...

  • Casual Listener
  • Hey Dear Lovers of Good Music :),   I installed Sonos Connect today and can't find a way to stream the same stream to multiple Sonos Speakers.   There was an update on this feature idea...
  • UntamedPhoenixZ
  • Casual Listener
  • 4401 Views
  • 5 replies
  • 0 likes
  • 4401 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to select multiple or all songs in playlist

Plan: Premium DeviceWindows LaptopOperating SystemWindows 10Spotify1.1.30.658.gf13cde74 My Question or IssueI am trying to Ctrl + A (It did not work)I am trying to Ctrl + Left Click multiple songs (It did not work)I am trying to Shift + Left Click a ...

  • Casual Listener
  • Plan: Premium   Device Windows Laptop Operating System Windows 10 Spotify 1.1.30.658.gf13cde74   My Question or Issue I am trying to Ctrl + A (It did not work) I am trying t...
  • Elena
  • Moderator
  • 1372 Views
  • 4 replies
  • 1 likes
  • 1372 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist description update problem

Hi folks,For a few months, I have been trying to edit my playlists description section but every time I try to save an update, it reverts back to previous condition. After the editing, jumping another playlist then coming back to it, closing the app ...

  • Casual Listener
  • Hi folks, For a few months, I have been trying to edit my playlists description section but  every time I try to save an update, it reverts back to previous condition. After the editing...
  • Elena
  • Moderator
  • 4231 Views
  • 12 replies
  • 13 likes
  • 4231 Views
  • 12 replies
  • 13 likes