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What does 'this content is not available' mean?

What does 'this content is not available' mean?

selection is grayed out and reads: THIS CONTENT IS NOT AVAILABLE
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1 Reply

Hey there @user-removed,

 

Thanks for the question.

 

There are a few possible reasons as to why a song might show as grayed out and give an error when tried to be played.

 

Some songs are not available in all countries, and this is due to license agreements with the rightsholders. We're always working on expanding our catalogue, so if that's the case for your songs we hope you'll see them available soon.

 

Another option is that the songs you see are marked as Explicit and you have that type of content filtered off. You can read more about that here.

 

Lastly, it's possible that the songs were marked as "Don't play this'' as some point - and if that's the case you can follow the steps here to unmark them.

 

Hope this info helps!

ElenaModerator
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