Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83912 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795832 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23973 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryUKDeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app that I have downloaded from the Microsoft Store on my laptop is being very buggy. Like for example a lot of features are not syncing correctly. Like...
Plan Premium Country UK Device Samsung Laptop Operating System Windows 11 My Question or Issue My Spotify app that I have downloaded from the Microsoft Store on my laptop is being ve...
Moderator
1031 Views
2 replies
0 likes
Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use. Issue: When resuming focus of the desktop app (opening from task bar), the app seems to resize itself to conform to...
Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use. Issue: When resuming focus of the desktop app (opening ...
Spotify Legend
582 Views
1 replies
0 likes
Hello, I'm running Spotify under windows 11 on a new Asus Vivobook. Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Spotify, and the song keeps playing. This has only recently started hap...
Hello, I'm running Spotify under windows 11 on a new Asus Vivobook. Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Sp...
Moderator
710 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 - 64 bit My Question or IssueHello.I have noticed a followin...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Moderator
906 Views
6 replies
0 likes
DescriptionSpotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update A more detailed description, using numbered steps1. I've upgraded to last version (0.9.0.128.g3134f863)2. App restarted and I logged ...
Description Spotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update A more detailed description, using numbered steps 1. I've upgraded to ...
Newbie
22396 Views
6 replies
4 likes
A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuffling all of the songs only inside of one playlist d...
A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuff...
Casual Listener
1646 Views
2 replies
0 likes
Allright, I have been holding this back for a while now, but now I'm really wondering what you are doing. First you removed the ability to delete a playlist radio. Then you removed playlist radio or custom radio channels from radio tab. Now playlist ...
Allright, I have been holding this back for a while now, but now I'm really wondering what you are doing. First you removed the ability to delete a playlist radio. Then you removed playlist ...
Newbie
3262 Views
8 replies
12 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have noticed another bug on Spot...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Roadie
2690 Views
8 replies
3 likes
Up until a few days ago, Spotify for Vista (spotify.com/download/other) would still play music on the local computer. However, in the last few days, the app has become completely nonfunctional. This is very frustrating because I still use this Vista ...
Up until a few days ago, Spotify for Vista (spotify.com/download/other) would still play music on the local computer. However, in the last few days, the app has become completely nonfunctional. This ...
Moderator
1210 Views
1 replies
0 likes
I have a playlist that I want to make public and collaborative at the same time. I have several playlists and 4 of the at least is collaborative and public, so it shows on my profile but this one is not. I've read that collaborative playlists cannot ...
I have a playlist that I want to make public and collaborative at the same time. I have several playlists and 4 of the at least is collaborative and public, so it shows on my profile but this one is ...
Moderator
2990 Views
3 replies
1 likes
PlanPremiumCountryUnited Kingdom DevicePCOperating SystemWindows 10 64-Bit My Question or IssueI am having this issue where Spotify randomly freezes, it plays until the end of the song but then I can’t change the song. When I go onto task manager to ...
Plan Premium Country United Kingdom Device PC Operating System Windows 10 64-Bit My Question or Issue I am having this issue where Spotify randomly freezes, it play...
Spotify Legend
903 Views
3 replies
0 likes
The autoplay similar songs after finishing a playlist/album feature is not what I want, so it's good that I can turn it off. However, after a while the feature turns itself on again and has done so multiple times. Does anybody experience the same? Ho...
The autoplay similar songs after finishing a playlist/album feature is not what I want, so it's good that I can turn it off. However, after a while the feature turns itself on again and has done so m...
Moderator
1421 Views
4 replies
1 likes
PlanPremiumCountryChileDeviceLaptopOperating SystemWindows 11 My Question or IssueSomeone used my account to listen to music other than mine and now every time I want to listen to a playlist it only plays 1 song from my playlist and replays the music...
Plan Premium Country Chile Device Laptop Operating System Windows 11 My Question or Issue Someone used my account to listen to music other than mine and now every time I want to list...
Spotify Legend
304 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueIt seems like a change that just went live, but the ads during a podcast now show as a separate track in spotify, and skipping the ad is effectively skipping a tra...
Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10 My Question or Issue It seems like a change that just went live, but the ads during a podcast now show as a ...
Moderator
664 Views
1 replies
0 likes
I'm in the US using Spotify premium, on Windows 11, but also had this issue on Windows 10. When I hit the play button directly on the app, on the windows thumbnail or on my BT headphones, the song begins to show playback, but audio doesn't come throu...
I'm in the US using Spotify premium, on Windows 11, but also had this issue on Windows 10. When I hit the play button directly on the app, on the windows thumbnail or on my BT headphon...
Moderator
351 Views
1 replies
0 likes
CountryBrazilDevice(Spotify Desktop App)Operating System(Windows 10) My Question or IssueHello! As you can see in the image below, sometimes the lyrics for the song I'm listening to starts showing in the bottom of the screen, cutting the latter parts...
Country Brazil Device (Spotify Desktop App) Operating System (Windows 10) My Question or Issue Hello! As you can see in the image below, sometimes the lyrics for the song I'm listening...
Spotify Legend
1192 Views
3 replies
0 likes
Hi, I face rather odd issue, and its happening since today, maybe it's some last update.Basically, without any relation to what I play on spotify, it seems to sometimes, after for example 10 minutes, or a hour, randomly, switch to phone and really pl...
Hi, I face rather odd issue, and its happening since today, maybe it's some last update. Basically, without any relation to what I play on spotify, it seems to sometimes, after for example ...
Moderator
10970 Views
13 replies
2 likes
PlanFree Country DeviceDesktopOperating SystemWindows 10 My Question or IssueHi, I'm having issue "Your country does not match the one set in your profile" while logging into Spotify desktop app. I'm using vpn for a reason and I have been using it si...
Plan Free Country Device Desktop Operating System Windows 10 My Question or Issue Hi, I'm having issue "Your country does not match the one set in your profile" while lo...
Visitor
1041 Views
2 replies
0 likes
The Spotify-App on my Desktop doesn't Sync my Playlists and everything else anymore. I choose a Playlist i created on my Phone and it's empty. If i change the Name, it changes everywhere, but on the Desktop the Playlist is still empty.I also can't se...
The Spotify-App on my Desktop doesn't Sync my Playlists and everything else anymore. I choose a Playlist i created on my Phone and it's empty. If i change the Name, it changes everywhere, but on the ...
Newbie
5922 Views
14 replies
0 likes
PlanFree/PremiumUSA DeviceWindows 10 desktopOperating SystemWindows 10 desktop My Question or IssueSweet baby Jesus! One year after the introduction of the new desktop app the developers fixed the bug that prevented users from copying and pasting loc...
Plan Free/Premium USA Device Windows 10 desktop Operating System Windows 10 desktop My Question or Issue Sweet baby Jesus! One year after the introduction of the new des...
Spotify Legend
402 Views
1 replies
0 likes
