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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

27869 Views

11 replies

2 likes

  • 27869 Views
  • 11 replies
  • 2 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

946780 Views

544 replies

64 likes

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  • 544 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

53537 Views

40 replies

9 likes

  • 53537 Views
  • 40 replies
  • 9 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

7792 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution Music playing but not podcasts

I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm logged out but not when I'm logged into my account. Th...

Visitor

I am trying to listen to a podcasts on my computer (normally not an issue). However, today, I am unable to listen to any podcasts. I can listen to music fine and I can listen to podcasts when I'm log...

Eni

Moderator

1849 Views

7 replies

1 likes

  • 1849 Views
  • 7 replies
  • 1 likes

Superuser Contribution I have paid for premium but can't log in

April 25, 2022Order ID: [Moderator edit]Unable to log in it is saying you don't have premium account

Visitor

April 25, 2022 Order ID: [Moderator edit] Unable to log in it is saying you don't have premium account

Jeremy

Spotify Legend

335 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify for Windows 1.1.87.612.gf8d110e2 stop working randomly

PlanPremiumCountryGreece DevicePCOperating SystemWindows 10 My Question or IssueLast 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a ghost of Spotify in notification area.1.1.87.612.gf8d110e2 I've tried everything I...

Regular

Plan Premium Country Greece   Device PC Operating System Windows 10   My Question or Issue Last 10-15 days Spotify for Windows 1.1.87.612.gf8d110e2 is stopping randomly leaving a...

yiannis_pan

Regular

2180 Views

9 replies

1 likes

  • 2180 Views
  • 9 replies
  • 1 likes

Can't reinstall? Windows 10

My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app installer, now it's saying "A Windows Store instal...

Visitor

My spotify app wasn't working and kept saying I didn't have the files necessary to start it up. Naturally, I uninstalled so I could reinstall it. However, despite not having either the app or the app...

Bingooze

Newbie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Freezing

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueFor the last 3 months at least, I have had an on and off issue where Spotify will randomly freeze. Upon freezing, the progress bar stops, buttons, playlists, etc. n...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue For the last 3 months at least, I have had an on and off issue where Spotify will random...

Dian

Spotify Legend

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
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Superuser Contribution Spotify unable to play anything, with dreaded "Spotify can't play this right now. ..."

PlanPremium (Family Plan)CountryCanada DeviceAsus PC (custom build) Operating SystemWindows 10 Pro My Question or Issue Spotify refuses to play anything, greeting me with the obnoxious "Spotify can't play this right now. If you have the file on your ...

Newbie

Plan Premium (Family Plan) Country Canada   Device Asus PC (custom build)  Operating System Windows 10 Pro   My Question or Issue   Spotify refuses to play anything, g...

Eni

Moderator

1368 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Superuser Contribution Desktop app crashing

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my spotify account in every devices I have. At some t...

Casual Listener

My spotify desktop app continue to crash even if I already follow tips and procedures to fix it. I installed my app from Microsoft Store. I cleared cache and reinstall the app. I also sign out all my...

OscarDC

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: accesspoint:39 Can't log in

PlanPremium DuoCountrySouth AfricaDeviceLaptopOperating SystemWindows My Question or IssueI cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I have tried all of the following: Uninstalled and reinstalled spotify appChange...

Casual Listener

Plan Premium Duo Country South Africa Device Laptop Operating System Windows   My Question or Issue I cannot log into my Desktop app. It gives an Error code: accesspoint:39 error. I ha...

OscarDC

Moderator

24585 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Superuser Contribution Lost playlists in Microsoft World

Salutations:I am a Premium member located in the US. I have the spotifuggle installed on all my mobile devices. I just downloaded the App for Windows on my laptop. Don't see any of my created playlists from my mobile devices, which are Android device...

Newbie

Salutations: I am a Premium member located in the US.   I have the spotifuggle installed on all my mobile devices.  I just downloaded the App for Windows on my laptop. Don't see any of m...

Kiril

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs aren't downloading?

PlanPremiumDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueSo for a while now my playist songs have just. Not been downloading? I have space, i've cleared caches and i've tried everything. Waiting, restarting my computer, uninsta...

Newbie

Plan Premium Device Desktop Computer Operating System Windows 10   My Question or Issue So for a while now my playist songs have just. Not been downloading? I have space, i've cleared ca...

Jeremy

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop playing after 6 seconds or don't play at all

PlanFreeCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has been suddenly doing this strange thing where a song will begin to play and stop after a few seconds (typically at the 6-second mark). If I try to play it again, ...

Casual Listener

Plan Free Country US Device Desktop Operating System Windows 10   My Question or Issue Spotify has been suddenly doing this strange thing where a song will begin to play and stop after...

Eni

Moderator

54061 Views

64 replies

13 likes

  • 54061 Views
  • 64 replies
  • 13 likes

Spotify window bleeds from monitor

Operating SystemWindows 10My Question or IssueWhen spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything that affects usage, but it is an annoying bug that i'd lov...

Casual Listener

Operating System Windows 10 My Question or Issue When spotify is fullscreened on my second monitor (left side) it bleeds 2 pixels into my main monitor as seen in the attached image. Not anything t...

sneakyseal

Visitor

914 Views

2 replies

2 likes

  • 914 Views
  • 2 replies
  • 2 likes

Superuser Contribution Why is the toggle shuffle on/off button disabled?

For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.

Visitor

For some reason the toggle shuffle button in both the spotify web player and app on my computer is disabled. When I click on it, it doesn't turn on. I dont' understand what happened.

kaco_kew

Casual Listener

1050 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Other albums added to queue after album finishes

Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to repeat all, not repeat one).Note: Clicking the albu...

Casual Listener

Go to an artist, click on an album card, click the white play button. After the album is finished, different albums from the same artist start playing. This is with the repeat option toggled (set to ...

Kiril

Moderator

809 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution local files not syncing to phone, did spotify blocked all local files?

hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes.i've tried uninstall and installing spotify on my phone and d...

Visitor

hi guys, i've tried everything i've seen in the FAQs, Q&As posted by the community. im using a regular desktop and a iphone 8+. my local files im trying to sync are my own mixed musictapes. ...

Dian

Spotify Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify auto-update soft-locks the computer with Controlled Folder Access feature on

Setup:- Windows 11 Desktop- Spotify Premium- Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection)- Personal folder (including "/Music") root set to Microsoft OneDrive Spotify auto-update seems to be soft-locking Wind...

Regular

Setup: - Windows 11 Desktop - Spotify Premium - Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection) - Personal folder (including "/Music") root set to Micros...

Bastwood

Regular

3012 Views

7 replies

0 likes

Controlled Folder Access
OneDrive
Ransomware Protection
Spotify Update
windows 11
  • 3012 Views
  • 7 replies
  • 0 likes

Superuser Contribution I have made two playlists on the WIndows app and I can't play them on my tablet or phone

So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist. I have tried going offline to re-sync but I can't even do that since all of the different versions of the damn ap...

Visitor

So I have made two different playlists that I would love to play on my phone or tablet but whenever I try to find the, they don't exist.  I have tried going offline to re-sync but I can't even d...

OscarDC

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

I have a friend that i can't see his activity listing, but he sees mine

I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee

Visitor

I'm following him and he follows me too, he sees mine activity but i cant see his actitivy and a can see others friends activity, pls help mee

Taylith

Community Legend

462 Views

1 replies

2 likes

  • 462 Views
  • 1 replies
  • 2 likes