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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2018 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150111 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

137840 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11264 Views

1 replies

6 likes

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Solved!!Superuser Contribution Spotify windows 10 app not working

PlanPremiumCountryNew ZealandOperating SystemWindows 10 My Question or IssueSpotify on Windows 10 won't play any music at all. It comes up with a message saying "Spotify can't play this right now. If you have the file on your computer you can import ...

Casual Listener

Plan Premium Country New Zealand Operating System Windows 10   My Question or Issue Spotify on Windows 10 won't play any music at all.  It comes up with a message saying "Spotify ca...

ljuch

Casual Listener

3067 Views

4 replies

0 likes

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Spotify Desktop app resizes window

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size. This forces me to have to resize the window each time I minimise it. This is quite frus...

Casual Listener

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size.  This forces me to have to resi...

559 Views

0 replies

0 likes

App & Features
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Solved!!Superuser Contribution Spotify client keeps losing connection

PlanPremiumDevicePCOperating SystemWindows 10 So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of running (I always keep it on in the background, playing or not). Shut...

Newbie

Plan Premium Device PC Operating System Windows 10   So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of...

CarlosE

Spotify Legend

1175 Views

1 replies

0 likes

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[Desktop] Spotify tasks continune to run in background after quitting (Windows 10)

I have the latest version of Windows 10 installed. I have tried installing the application from both Spotify.com as well as the Windows Store. I've also disabled as many Settings as I could, (i.e. Social, GPU acceleration, minimizing to taskbar on qu...

Casual Listener

I have the latest version of Windows 10 installed. I have tried installing the application from both Spotify.com as well as the Windows Store. I've also disabled as many Settings as I could, (i.e. So...

Amay

Spotify Star

901 Views

1 replies

0 likes

Desktop
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Superuser Contribution [Desktop] Task Manager shows Spotify using Very High power

I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are games which do not utilize this much power, I'm curi...

Casual Listener

I am running the latest version of Windows 10. I have tried installing Spotify from Spotify.com and the Windows 10 store. Both versions use Very High power, even when no audio is playing. There are g...

MafeG

Spotify Legend

1209 Views

2 replies

0 likes

Desktop
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Superuser Contribution the music does not play, stuck at 0:00

I am not the only one with this error. https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/https://www.reddit.com/r/spotify/comments/onylsl/songs_stuck_at_000_on_pc/So it's been over 20 hours and still no fix - fo...

Music Fan

I am not the only one with this error.   https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/ https://www.reddit.com/r/spotify/comments/onylsl/songs_s...

Jeremy

Spotify Legend

3528 Views

4 replies

7 likes

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removal of friends view and "connect device"

so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this? is there a way to remove the friends activity side window? it just ...

Casual Listener

so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this?   is ther...

MattSuda

Spotify Star

1134 Views

1 replies

0 likes

App & Features
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I DON´T want to connect PC and Mobile

PlanPremium DeviceiPhone 8 and PC How can I do, if I start a Playlist in my mobile, that my PC stays with the music that I´m playing?I just want to here different things in my car and in my office PC.Thanks

Casual Listener

Plan Premium   Device iPhone 8 and PC   How can I do, if I start a Playlist in my mobile, that my PC stays with the music that I´m playing? I just want to here different things in my...

Vorax81

Casual Listener

1033 Views

4 replies

0 likes

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Solved!! Connect to Device doesn't work [Win10]

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this r e t a r d e d message that doesn't even mean anything.

Casual Listener

Plan Premium Country Brazil Device PC Operating System Windows 10   If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this ...

MiRamsauer

Casual Listener

619 Views

1 replies

0 likes

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Solved!!Superuser Contribution Auth:15 and Something went wrong

Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be allowed through the firewall, neither worked. Upon goi...

Visitor

Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be all...

Julian

Moderator

873 Views

1 replies

0 likes

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Solved!!Superuser Contribution Recent Windows 10 Update, now Spotify App won't play music

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueRecent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), has affected my ability to use the Spotify App on my PC. It worked right bef...

Regular

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Recent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), ...

Veedubs79

Regular

4573 Views

14 replies

0 likes

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Superuser Contribution Kaspersky Internet Security affecting Desktop Application

PlanPremiumCountryMalaysiaDeviceHP Envy 360Operating SystemWindows 10 My Question or IssueHi, I've noticed that when I enable my antivirus software (Kaspersky Internet Security) the Spotify Desktop app fails to function properly. Below I've attached ...

Casual Listener

Plan Premium Country Malaysia Device HP Envy 360 Operating System Windows 10   My Question or Issue Hi, I've noticed that when I enable my antivirus software (Kaspersky Internet Securi...

Elena

Moderator

3117 Views

3 replies

0 likes

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Solved!!Superuser Contribution Problem when connecting to Bluetooth on Spotify

My Question or IssueWhen i'm connecting Bluetooth on Spotify, the "previous" button pressed itself automatically again and again. But using aux cable works fine and no problem at all.PlanFreeOperating SystemWindows 10

Regular

My Question or Issue When i'm connecting Bluetooth on Spotify, the "previous" button pressed itself automatically again and again. But using aux cable works fine and no problem at all. Plan Free ...

Jeremy

Spotify Legend

1242 Views

9 replies

0 likes

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Superuser Contribution Loading problems on Android app

DeviceSony Xperia XZ2 (Android 10) My Question or IssueI have repeated loading problems on my phone. There is several issues on this. First is that when I open the app the list won't load properly only the list names are loaded if anything at all is ...

Newbie

Device Sony Xperia XZ2 (Android 10)   My Question or Issue I have repeated loading problems on my phone. There is several issues on this.   First is that when I open the app the list ...

Jeremy

Spotify Legend

605 Views

1 replies

0 likes

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[Desktop][Other] Bug on fullscreen Windows 10 desktop app

Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app.For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then back on didn't help).

Casual Listener

Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app. For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then bac...

2856 Views

0 replies

0 likes

Desktop
Other
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Superuser Contribution Playlist download halted halfway through and will not complete

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueIt is a playlist of mine that has around 2,600 songs and it simply will not complete its download (It has been fully downloaded before, but decided to redownload itself). Onl...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue It is a playlist of mine that has around 2,600 songs and it simply will not complete its d...

MafeG

Spotify Legend

3279 Views

23 replies

0 likes

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Solved!!Superuser Contribution Home page, Good morning/Good afternoon/Good evening shows unrefreshed content

PlanPremiumCountrySpainDevice(Samsung Galaxy A51, Lenovo ideapad 330)Operating System(Android 11, Windows 10) My Question or IssueGood evening, At the home page, where the Good morning/Good afternoon/Good evening thing is, it shows unrefreshed conten...

Regular

Plan Premium Country Spain Device (Samsung Galaxy A51, Lenovo ideapad 330) Operating System (Android 11, Windows 10)   My Question or Issue Good evening,   At the home page, whe...

jthistl3

Regular

4707 Views

15 replies

3 likes

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Solved!!Superuser Contribution switching to the home page automatically 3 times a day

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhy is the program switching to the home page automatically 3 times a day? This is something that changed with the last update. This is so annoying, I can be in the middle of...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Why is the program switching to the home page automatically 3 times a day? This is something that ...

Julian

Moderator

1004 Views

3 replies

0 likes

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Superuser Contribution Spotify Feature Suggestion for Windows

I think the app is going pretty well. But I would like to suggest a feature for the Windows version which is shuffle play the playlist. I like using it pretty much on my mobile devices. It would be great to have this feature around on my laptop.

Newbie

I think the app is going pretty well. But I would like to suggest a feature for the Windows version which is shuffle play the playlist. I like using it pretty much on my mobile devices. It would be g...

Eni

Moderator

285 Views

1 replies

1 likes

  • 285 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stop app from adding playlist

OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks.No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playlist in my short list of playlists, or somehow picked r...

Regular

OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks. No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playli...

CarlosE

Spotify Legend

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes