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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2587 Views

0 replies

4 likes

  • 2587 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157557 Views

83 replies

27 likes

  • 157557 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

155888 Views

297 replies

22 likes

  • 155888 Views
  • 297 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11568 Views

1 replies

6 likes

  • 11568 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop] Album cover art quality is awful

PlanPremiumCountryItalyDeviceASUS Operating SystemWindows 10 My Question or IssueHi, I've seen that since the latest design/UI update the quality of the album covers art in the desktop app is awful.I listen a lot of music on Spotify from desktop, whe...

Newbie

Plan Premium Country Italy Device ASUS  Operating System Windows 10   My Question or Issue Hi, I've seen that since the latest design/UI update the quality of the album covers art...

evydaemon

Casual Listener

1094 Views

3 replies

0 likes

  • 1094 Views
  • 3 replies
  • 0 likes

Spotify pauses in web player or app

Plan- PremiumCountry- USA Device- PC Google Chrome/Desktop AppOperating System- Windows 10 I have found that if I am watching a Podcast that every thirty seconds or so the video pauses and is not able to be restarted . I have reinstalled the desktop ...

Newbie

Plan- Premium Country- USA  Device- PC Google Chrome/Desktop App Operating System- Windows 10    I have found that if I am watching a Podcast that every thirty seconds or so the v...

Amay

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Dropdown menu not scrollable - cropped

PlanPremiumCountryCzechiaDeviceLenovo ThinkPad T490Operating SystemWindows 10 21H1 My Question or IssueI have stumbled upon an issue with the dropdown menu in the desktop app when I try to share a song. Have to close it, scroll the inner section and ...

Newbie

Plan Premium Country Czechia Device Lenovo ThinkPad T490 Operating System Windows 10 21H1   My Question or Issue I have stumbled upon an issue with the dropdown menu in the desktop app...

Amay

Spotify Star

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Lyrics display on PC very unpleasant, only 3 lines that jump halfway.

Plan: PremiumCountry: NetherlandsDevice: PCOperating System: Win11 My Question or Issue:The new Lyrics option does not work good on pc...it works great on android as there it shows the lyrics as a whole and in some cases even highlights (approximatel...

Regular

Plan: Premium Country: Netherlands Device: PC Operating System: Win11   My Question or Issue: The new Lyrics option does not work good on pc ...it works great on android as...

Amay

Spotify Star

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inability to change Offline Storage Location

PlanPremium CountryMalaysia DeviceInspiron 5570 Operating SystemWindows 11 My Question or IssueI am unable to change the offline storage location. After attempting to change it, it shows the default location after restarting the application. I have p...

Casual Listener

Plan Premium   Country Malaysia   Device Inspiron 5570   Operating System Windows 11   My Question or Issue I am unable to change the offline storage location. After ...

JacobLJL

Casual Listener

457 Views

2 replies

0 likes

  • 457 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Friend Feed] remove facebook tab on pc Version

Why can we not remove the big black bar thats just taking away space!?I dont have facebook and dont want to look att friends tab when i have spotify open... add more social media and make it possible to hide it!!!!

Regular

Why can we not remove the big black bar thats just taking away space!? I dont have facebook and dont want to look att friends tab when i have spotify open...  add more social media and make it...

Eni

Moderator

642 Views

3 replies

0 likes

Desktop
Friend Feed
  • 642 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Fix shift select

Using shift to select multiple tracks in a playlist or album has been absolutely broken on the desktop PC for months if not years at this point. How is this viewed as acceptable?

Music Fan

Using shift to select multiple tracks in a playlist or album has been absolutely broken on the desktop PC for months if not years at this point. How is this viewed as acceptable?

Jeremy

Spotify Legend

562 Views

1 replies

1 likes

Desktop
Playlists
  • 562 Views
  • 1 replies
  • 1 likes

Solved!! I Followed a Tutorial to block ads on spotify. Now it wont work on my device.

PlanFreeCountryUSADevicePCOperating SystemWindows 10 So a while back i was getting tired of spotify ads, so i decided to follow a guide on how to block them. After a while where i didn't use spotify, I came back and now my device cant connect. It can...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10   So a while back i was getting tired of spotify ads, so i decided to follow a guide on how to block them. After a while wher...

vrabaci

Visitor

27767 Views

5 replies

0 likes

  • 27767 Views
  • 5 replies
  • 0 likes

Superuser Contribution Everytime I try to log in on my Desktop, I get auth:16 or client_token:101

So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. Here are the steps I already did:-Restarting PC-Restar...

Casual Listener

So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. ...

Yordan

Moderator

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 11 app very buggy

PlanPremiumCountryUKDeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app that I have downloaded from the Microsoft Store on my laptop is being very buggy. Like for example a lot of features are not syncing correctly. Like...

Casual Listener

Plan Premium Country UK Device Samsung Laptop Operating System Windows 11   My Question or Issue My Spotify app that I have downloaded from the Microsoft Store on my laptop is being ve...

Kiril

Moderator

992 Views

2 replies

0 likes

Windows 11 App
  • 992 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Developer] Screen resizes incorrectly when using dynamic scaling

Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use. Issue: When resuming focus of the desktop app (opening from task bar), the app seems to resize itself to conform to...

Casual Listener

Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use.   Issue: When resuming focus of the desktop app (opening ...

Dian

Spotify Legend

561 Views

1 replies

0 likes

Desktop
Developer
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume up and down keys actually mute spotify

Hello, I'm running Spotify under windows 11 on a new Asus Vivobook. Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Spotify, and the song keeps playing. This has only recently started hap...

Visitor

Hello,   I'm running Spotify under windows 11 on a new Asus Vivobook.   Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Sp...

Yordan

Moderator

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange behavior of Spotify in My computer

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 - 64 bit My Question or IssueHello.I have noticed a followin...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Kiril

Moderator

866 Views

6 replies

0 likes

Windows 10
  • 866 Views
  • 6 replies
  • 0 likes

Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

DescriptionSpotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update A more detailed description, using numbered steps1. I've upgraded to last version (0.9.0.128.g3134f863)2. App restarted and I logged ...

Newbie

Description Spotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update   A more detailed description, using numbered steps 1. I've upgraded to ...

Axernite

Newbie

22224 Views

6 replies

4 likes

Windows
  • 22224 Views
  • 6 replies
  • 4 likes

Superuser Contribution Subfolders in playlists

A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuffling all of the songs only inside of one playlist d...

Newbie

A larger playlist with smaller playlists inside of each folder, possibly separating different genres by their mood, subgenre, etc. Abilities would include playing the entire playlist as one, or shuff...

Walbot

Casual Listener

1588 Views

2 replies

0 likes

  • 1588 Views
  • 2 replies
  • 0 likes

Unhappy with how radio/playlist radio has changed.

Allright, I have been holding this back for a while now, but now I'm really wondering what you are doing. First you removed the ability to delete a playlist radio. Then you removed playlist radio or custom radio channels from radio tab. Now playlist ...

Music Fan

Allright, I have been holding this back for a while now, but now I'm really wondering what you are doing.   First you removed the ability to delete a playlist radio. Then you removed playlist ...

dado111

Newbie

3143 Views

8 replies

12 likes

  • 3143 Views
  • 8 replies
  • 12 likes

Solved!!Superuser Contribution Repeating four first songs in Spotify station

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have noticed another bug on Spot...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Noguri

Roadie

2616 Views

8 replies

3 likes

Queue Problems
Radio
  • 2616 Views
  • 8 replies
  • 3 likes

Superuser Contribution Spotify for Vista will not play on device

Up until a few days ago, Spotify for Vista (spotify.com/download/other) would still play music on the local computer. However, in the last few days, the app has become completely nonfunctional. This is very frustrating because I still use this Vista ...

Newbie

Up until a few days ago, Spotify for Vista (spotify.com/download/other) would still play music on the local computer. However, in the last few days, the app has become completely nonfunctional. This ...

Eni

Moderator

1193 Views

1 replies

0 likes

Spotify player
Windows Player
windows vista
  • 1193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't make my collaborative playlist public

I have a playlist that I want to make public and collaborative at the same time. I have several playlists and 4 of the at least is collaborative and public, so it shows on my profile but this one is not. I've read that collaborative playlists cannot ...

Casual Listener

I have a playlist that I want to make public and collaborative at the same time. I have several playlists and 4 of the at least is collaborative and public, so it shows on my profile but this one is ...

Eni

Moderator

2943 Views

3 replies

1 likes

  • 2943 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify randomly freezes and won’t reopen

PlanPremiumCountryUnited Kingdom DevicePCOperating SystemWindows 10 64-Bit My Question or IssueI am having this issue where Spotify randomly freezes, it plays until the end of the song but then I can’t change the song. When I go onto task manager to ...

Newbie

  Plan Premium Country United Kingdom   Device PC Operating System Windows 10 64-Bit   My Question or Issue I am having this issue where Spotify randomly freezes, it play...

Alex

Spotify Legend

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes