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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2235 Views

0 replies

4 likes

  • 2235 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152786 Views

83 replies

27 likes

  • 152786 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

141773 Views

294 replies

22 likes

  • 141773 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11372 Views

1 replies

6 likes

  • 11372 Views
  • 1 replies
  • 6 likes

Discover Weekly updating too often.

PlanPremium CountryUK DeviceWindows 10 PC Operating SystemWindows 10 My Question or IssueDiscover weekly just updated today. Today is a Saturday. Furthermore, it updated the tracks at different times. Which also happened on Monday.

Regular

Plan Premium   Country UK   Device Windows 10 PC   Operating System Windows 10   My Question or Issue Discover weekly just updated today. Today is a Saturday. Further...

MauriceMV

Spotify Star

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

Cannot see a playlist folder on desktop while it appears on mobile

PlanPremiumCountryUSADeviceWindows 10 Laptop, iPhone XR My Question or IssueSome time ago I created a folder to put my friend's playlists on. I have not accessed it in a while. I went to add another playlist to it on desktop and it would not show any...

Newbie

Plan Premium Country USA Device Windows 10 Laptop, iPhone XR   My Question or Issue Some time ago I created a folder to put my friend's playlists on. I have not accessed it in a while. I...

dinomight

Spotify Star

973 Views

1 replies

0 likes

Desktop
folder
Mobile
  • 973 Views
  • 1 replies
  • 0 likes

Web Browser won't work

The web browser on my windows 10 won't even load music. I'm signed in, connected to the internet, and everything except your web app works. I pay money for this **bleep**? fix your POS

Newbie

  The web browser on my windows 10 won't even load music. I'm signed in, connected to the internet, and everything except your web app works. I pay money for this **bleep**? fix your POS 

MauriceMV

Spotify Star

606 Views

1 replies

0 likes

web browser
Windows 10
  • 606 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't play with Komplete Audio 6

PlanPremiumCountryPolandDeviceLenovo Legion 5, NI Komplete Audio 6 mkIIOperating SystemWin 10 My Question or IssueSpotify won't play through KOMPLETE Audio 6 mk2I get a message that it can't play and I can play if I had the track on my hard driveMy a...

Regular

Plan Premium Country Poland Device Lenovo Legion 5, NI Komplete Audio 6 mkII Operating System Win 10   My Question or Issue Spotify won't play through KOMPLETE Audio 6 mk2 I get a mes...

Jeremy

Spotify Legend

2503 Views

2 replies

0 likes

  • 2503 Views
  • 2 replies
  • 0 likes

Function to condense the friend activity windows in desktop app

In the present version the friend activity window is always open. Provide a setting or function to condense or fade out the friend activity window

Visitor

In the present version the friend activity window is always open. Provide a setting or function to condense or fade out the friend activity window

MattSuda

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Web Broswer Player on Win PC (not using an app) will not play any music file

PlanFree/PremiumCountryUSADeviceWindows 8.1 PC with both Firefox and Chrome Web Browsers and PlayStation 4Operating SystemWindows 8.1 Pro and Sony PlayStation 4.My Question or IssueSpotify Web Browser Player on Win PC (not using an app) will not play...

Visitor

Plan Free/Premium Country USA Device Windows 8.1 PC with both Firefox and Chrome Web Browsers and PlayStation 4 Operating System Windows 8.1 Pro and Sony PlayStation 4. My Question or Issue ...

MattSuda

Spotify Star

1147 Views

4 replies

2 likes

  • 1147 Views
  • 4 replies
  • 2 likes

Spotify Connect

PlanPremiumCountryUSA DeviceiPhone 6Operating SystemiOS 12 My Question or IssueSpotify connect not working on both windows 10 laptop and iphone 6 when i try to connect them it doesnt show the device, i tried logging out, deleting the app etc. Nothing...

Newbie

Plan Premium Country USA   Device iPhone 6 Operating System iOS 12   My Question or Issue Spotify connect not working on both windows 10 laptop and iphone 6 when i try to connect...

MattSuda

Spotify Star

1031 Views

6 replies

3 likes

  • 1031 Views
  • 6 replies
  • 3 likes

Recommended feature on the PC App

How can I stop recommended feature on pc app?

Music Fan

How can I stop recommended feature on pc app?

dinomight

Spotify Star

536 Views

1 replies

0 likes

App & Features
  • 536 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify web player controls are greyed out and my phone is not a "device"

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueSuddenly, when I went into my Spotify web player today, the controls were all greyed out. So I went to my app on my Samsung Galaxy S8 and it doesn't show Web Player being a d...

Regular

Plan Premium Country   Device Dell Operating System Windows 10   My Question or Issue Suddenly, when I went into my Spotify web player today, the controls were all greyed out. So ...

MihailY

Moderator

5381 Views

17 replies

6 likes

  • 5381 Views
  • 17 replies
  • 6 likes

Superuser Contribution Odd glitch found in the queue after clicking on play button of one of my library playlists

PlanPremiumCountry DeviceHP laptopOperating SystemWindows 10 My Question or IssueI have attached images below to depict what I will try my best to explain in text.I open my library, select my playlist then click on play. Very normal behaviour. As I l...

Newbie

Plan Premium Country   Device HP laptop Operating System Windows 10   My Question or Issue I have attached images below to depict what I will try my best to explain in text. I op...

CarlosE

Spotify Legend

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Superuser Contribution Something Went Wrong PC Windows 10

its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using different device, i can listen to spotify like usual...

Regular

its been months since this happening, i tried everything in the community suggested but nothing works but only on this Device i can't actually login both in app and websites, but when i tried using d...

MafeG

Spotify Legend

2260 Views

13 replies

0 likes

  • 2260 Views
  • 13 replies
  • 0 likes

[Desktop][Browse] please bring back the option to play all of an artist's songs in a list!

Since the update I really miss the option to just click on the artist's most played songs, and just letting them play. Now if I put it on shuffle, it just plays their most popular songs on repeat, or immediately starts the artist radio. I don't want ...

Visitor

Since the update I really miss the option to just click on the artist's most played songs, and just letting them play. Now if I put it on shuffle, it just plays their most popular songs on repeat, or...

402 Views

0 replies

2 likes

Browse
Desktop
  • 402 Views
  • 0 replies
  • 2 likes

Superuser Contribution Albums disappear after being clicked on?

Hello, windows 10 user here. For some reason when I click on an album/single from an artists page it will no longer appear there if I try and search it again. e.g. If I go to "Little Mix" and click on their "confetti (expanded)" album cover then hit ...

Newbie

Hello, windows 10 user here.    For some reason when I click on an album/single from an artists page it will no longer appear there if I try and search it again.   e.g. If I go to ...

Mihail

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search Results Limitation (1,000)

PlanFree/PremiumCountryUnited StatesDevicePC/Chrome BrowserOperating SystemWindows 10 Home My Question or IssueWhenever I run a search using the search interface in both the desktop app and through the web browser (Chrome), it limits the results to 1...

Newbie

Plan Free/Premium Country United States Device PC/Chrome Browser Operating System Windows 10 Home   My Question or Issue Whenever I run a search using the search interface in both the ...

Dian

Spotify Legend

2111 Views

3 replies

0 likes

  • 2111 Views
  • 3 replies
  • 0 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

Gig Goer

Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a)  Operating System Windows 10   My Question or Issue   When I am watching a video podcast (JRE) in ful...

benreeves

Newbie

1732 Views

8 replies

0 likes

  • 1732 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Desktop] make volume persistent across app open/close cycles

Every time I restart my PC, the volume level of Spotify resets to 100%. This is disruptive; volume should stay where it was. it seems to remain persistent when the app is closed & reopened, but not when the PC is rebooted.

Casual Listener

Every time I restart my PC, the volume level of Spotify resets to 100%.  This is disruptive; volume should stay where it was.  it seems to remain persistent when the app is closed & reo...

Novy

Moderator

399 Views

1 replies

0 likes

Desktop
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting two adverts together at the same time, simultaneously?

PlanFreeCountryItalyDevicelaptop AcerOperating SystemWindows 10 My Question or Issue I am not talking about getting two or more ads in a row, nor about getting ads after every song even when skipping. I mean that two different superimposed adverts pl...

Casual Listener

Plan Free Country Italy Device laptop Acer Operating System Windows 10   My Question or Issue   I am not talking about getting two or more ads in a row, nor about getting ads aft...

Julian

Moderator

1120 Views

3 replies

2 likes

  • 1120 Views
  • 3 replies
  • 2 likes

Liked songs playlist not showing runtime

Version: 1.1.64.561.g71bd09eb-a PlanPremium DeviceWindows 10 laptop My Question or IssueThe total runtime of the Liked songs playlist no longer shows up on the windows 10 Spotify app. It is not impacting any others they all show total number of songs...

Regular

Version: 1.1.64.561.g71bd09eb-a   Plan Premium   Device Windows 10 laptop   My Question or Issue The total runtime of the Liked songs playlist no longer shows up on the w...

AdamDamon

Community Legend

1646 Views

1 replies

2 likes

  • 1646 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution How to disable auto play when you search for a song?

Since the version (1.1.57.443.ga029a6c4-a) when you search for a song and no song is being played (even when you just have paused the current song), spotify automatic play the song you found on the search... The big problem is that this operation ove...

Roadie

Since the version (1.1.57.443.ga029a6c4-a) when you search for a song and no song is being played (even when you just have paused the current song), spotify automatic play the song you found on the s...

CarlosE

Spotify Legend

1142 Views

6 replies

0 likes

  • 1142 Views
  • 6 replies
  • 0 likes

Superuser Contribution podcast ad after every song on pc

PlanFreeOperating SystemWindows 10 My Question or IssueSpotify plays an ad after every song and I don't think that's normal and I don't really like to hear an ad about an lesbian s$x podcast after every song and I don't wanna buy a renault Kangoo eit...

Newbie

Plan Free Operating System Windows 10   My Question or Issue Spotify plays an ad after every song and I don't think that's normal and  I don't really like to hear an ad about an lesbi...

Jeremy

Spotify Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes