Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
49538 Views
77 replies
27 likes

49538 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
rednblu
Roadie
75502 Views
271 replies
21 likes

75502 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5291 Views
1 replies
6 likes

5291 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145431 Views
0 replies
26 likes
Mac
Windows

145431 Views
0 replies
26 likes

Spotify is muted in sound mixer, and cant unmute.

PlanPremium DeviceLenovo Ideapad S340 Operating SystemWindows 11 My Question or IssueThe spotify app mutes after sometime. The song continues to play, but nothing is heard. Other apps can be heard with no issues. In the volume mixer, spotify is muted...

Shrenik
Newbie
Plan Premium Device Lenovo Ideapad S340 Operating System Windows 11 My Question or Issue The spotify app mutes after sometime. The song continues to play, but nothing i...
2021-11-18 4:37:02 AM
2021-11-18 7:26:27 PM
Sebasty
Community Legend
1442 Views
1 replies
0 likes
audio
mute
not working on pc
Spotify

1442 Views
1 replies
0 likes

Solved!! Spotify keeps Crashing on Iphone

Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings but nothing works. I thought it was because I was con...

Andrej456
Newbie
Hey, Spotify keeps crashing on my iPhone 12 for some unknown reason!? I've tried everything to fix it and nothing works! I've reset the app, update the app, reset my phone, and even reset settings bu...
2021-11-18 6:45:03 PM
2021-11-18 7:15:48 PM
AdamDamon
Spotify Star
1988 Views
4 replies
4 likes

1988 Views
4 replies
4 likes

Solved!!Superuser Contribution Bug: offline mode starts with black window

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhen Spotify has not been used for about a day, and the player is started in offline mode, the window is black and will not show any information.It is possible to start the l...

avanhel
Casual Listener
Plan Premium Country Netherlands Operating System Windows 10 My Question or Issue When Spotify has not been used for about a day, and the player is started in offline mode, the window ...
2021-11-04 8:17:38 AM
2021-11-18 2:55:17 PM
goatpimp
Gig Goer
498 Views
4 replies
0 likes

498 Views
4 replies
0 likes

Superuser Contribution BROKEN: Cannot sync playlists across devices [Premium]

I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates. Sometime in the last few days, sync across these devices has broken: Playlists I update (add songs, rename, etc.) on one device don't alwa...

ACAx1985
Roadie
I have Spotify on several devices, including Windows 10 laptop and iOS iPhone.. both are on the latest updates. Sometime in the last few days, sync across these devices has broken: ...
2021-11-15 2:02:30 PM
2021-11-17 10:35:40 PM
MafeG
Spotify Legend
659 Views
3 replies
1 likes

659 Views
3 replies
1 likes

Superuser Contribution Songs will not sync across mobile and desktop

PlanPremiumCountry-Scotland, United Kingdom DeviceiPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043) My Question or IssueHello everyone, this is an issue i have been experiencing for about a week or so now. The subject itself sounds ...

yooin
Casual Listener
Plan Premium Country- Scotland, United Kingdom Device iPhone Xr (iOS 15.0.2) and Windows 10 x64 Home Edition (10.0.19043) My Question or Issue Hello everyone, this is an issue ...
2021-11-14 8:04:20 PM
2021-11-17 8:26:06 PM
MafeG
Spotify Legend
650 Views
4 replies
2 likes
Mobile
Playlist issues
Sync issue
Windows 10
Windows 10 Application

650 Views
4 replies
2 likes

Superuser Contribution Play [Song] tooltip appears when not hovering over song

PlanPremiumCountryUnited StatesDeviceMultiple PCsOperating SystemWindows 10Spotify Version1.1.72.439 If I double-click a song to play it, the song begins to play, but the as long as that track is selected (even without my cursor over the track), a to...

williamclein
Newbie
Plan Premium Country United States Device Multiple PCs Operating System Windows 10 Spotify Version 1.1.72.439 If I double-click a song to play it, the song begins to play, but the a...
2021-11-16 2:41:35 PM
2021-11-17 3:23:03 PM
MafeG
Spotify Legend
495 Views
1 replies
2 likes

495 Views
1 replies
2 likes

Superuser Contribution Full screen

Full screen mode is great, and was working fine until this morning. Now, I have two windows with the full screen/exit toggle, and neither do anything. Not sure what happened ?

bmtrygar
Music Fan
Full screen mode is great, and was working fine until this morning. Now, I have two windows with the full screen/exit toggle, and neither do anything. Not sure what happened ?
2021-11-16 1:37:23 PM
2021-11-17 2:55:42 PM
bmtrygar
Music Fan
318 Views
2 replies
0 likes
full screen

318 Views
2 replies
0 likes

Superuser Contribution Spotify can't play any song OR login after laptop resumes from sleep

PlanPremiumCountryNetherlandsDeviceDell XPS 15 9510Operating SystemWin 11 Pro My Question or IssueI'm getting more and more frustrated with Spotify on my laptop, because the laptop goes to sleep after being idle x minutes. When it resumes, spotify is...

Y3PP3R
Regular
Plan Premium Country Netherlands Device Dell XPS 15 9510 Operating System Win 11 Pro My Question or Issue I'm getting more and more frustrated with Spotify on my laptop, because the ...
2021-10-31 6:22:28 PM
2021-11-17 1:26:12 PM
Jeremy
Spotify Legend
1019 Views
12 replies
0 likes
sleepmode
unavailable
win11

1019 Views
12 replies
0 likes

Superuser Contribution Windows app size is wrong after activating from tray

DevicePC with 3 displays - 4k(300% scale) + 1440p(100% scale) + 1440p(100% scale) Operating SystemWindows 10 My Question or IssueAfter minimizing and restoring app, window size and position are wrong.This happens ONLY if one of the monitors has scali...

gxcreator
Newbie
Device PC with 3 displays - 4k(300% scale) + 1440p(100% scale) + 1440p(100% scale) Operating System Windows 10 My Question or Issue After minimizing and restoring app, window size ...
2021-11-16 6:23:33 AM
2021-11-17 10:29:35 AM
Alex
Spotify Legend
292 Views
1 replies
2 likes

292 Views
1 replies
2 likes

Superuser Contribution Desktop local files not showing up on mobile playlists

I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there is no such option there.

Ryanbland065
Gig Goer
I add songs from PC local files to a playlist that's downloaded on both platforms but it doesn't show up on mobile, I was told to go to settings > local files and turn on sync to desktop but there...
2021-11-16 1:26:18 AM
2021-11-17 9:52:55 AM
Jeremy
Spotify Legend
416 Views
2 replies
1 likes
Issues

416 Views
2 replies
1 likes

Superuser Contribution Spotify Desktop will crash after logging in

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo when I open Spotify from either the website download or the Microsoft store version, it automatically crashes after logging in. If it's already logged in, i...

yaladre
Casual Listener
Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue So when I open Spotify from either the website download or the Microsoft store vers...
2021-11-09 8:02:26 PM
2021-11-17 9:13:10 AM
Jeremy
Spotify Legend
739 Views
7 replies
0 likes

739 Views
7 replies
0 likes

Superuser Contribution [Desktop][Discover] Album preview & album view should be consistent

Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.

rhino64
Regular
Why are my album recommendations on the home screen different from the album screen? That makes no sense. Please make this consistent.
2021-11-15 11:07:02 AM
2021-11-16 11:39:16 PM
Eni
Moderator
338 Views
1 replies
0 likes
Desktop

338 Views
1 replies
0 likes

A firewall may be blocking spotify (Error Code:auth:3)

PlanFreeCountry USA DevicePCOperating SystemWindows 10 My Question or IssueTrying to solve my won't play any track past 5s problem so I uninstalled, cleaned, reinstalled (again) and now I can't even log in. Says there's a firewall problem, Error Code...

dorina23v
Casual Listener
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Trying to solve my won't play any track past 5s problem so I uninstalled, cleaned, r...
2020-04-25 5:57:11 PM
2021-11-16 7:59:41 PM
Plomoparejo
Newbie
17394 Views
5 replies
1 likes

17394 Views
5 replies
1 likes

Superuser Contribution [Desktop][Friend Feed] Add button to quick show/hide Friend Activity

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking. I think it would be useful to have an easy toggle button so...

komakino
Casual Listener
I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking. &...
2021-11-06 12:18:18 AM
2021-11-16 11:48:01 AM
komakino
Casual Listener
384 Views
4 replies
0 likes
Desktop
Friend Feed

384 Views
4 replies
0 likes

Superuser Contribution Playlist not loading

PlanPremiumCountryAustraliaDevice(Asus Rog Zephyrus G14)Operating System(Windows 10) My Question or IssueI am constantly editing playlists, when i go back and forth between viewing albums and then back to my playlist I find that the playlist refuses ...

Neonwhitelion
Music Fan
Plan Premium Country Australia Device (Asus Rog Zephyrus G14) Operating System (Windows 10) My Question or Issue I am constantly editing playlists, when i go back and forth b...
2021-11-03 1:15:49 AM
2021-11-16 9:19:07 AM
Jeremy
Spotify Legend
286 Views
4 replies
0 likes

286 Views
4 replies
0 likes

Spotify wont play on my laptop

Spotify has stopped playing on my laptop. The elapsed time shows its moving through the song but remaining time doesnt change. No sound comes out of speakers yet Windows Media Player functions perfectly as do Teams meetings etc. Spotify will work on ...

Geojeffnz
Newbie
Spotify has stopped playing on my laptop. The elapsed time shows its moving through the song but remaining time doesnt change. No sound comes out of speakers yet Windows Media Player func...
2021-11-16 4:09:18 AM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

Superuser Contribution How to change location of cache data?!

I'm using spotify app on Windows 7 and after few days Spotify folder in AppData grows up to 8 GB. How to change it's location or move to another drive?

tomaszko99
Regular
I'm using spotify app on Windows 7 and after few days Spotify folder in AppData grows up to 8 GB. How to change it's location or move to another drive?
2021-11-12 11:22:25 AM
2021-11-15 10:08:48 PM
MafeG
Spotify Legend
507 Views
3 replies
0 likes

507 Views
3 replies
0 likes

Spotify window management some time not work correctly on Windows 11

I had a problem that might long time ago since Windows 10 until now, it not resolved yet. Such as: minimize, maximize, or close. Some time, window management not work correctly, it little bit annoying. I try enabled or disable hardware acceleration, ...

Mentik
Newbie
I had a problem that might long time ago since Windows 10 until now, it not resolved yet. Such as: minimize, maximize, or close. Some time, window management not work correctly, it littl...
2021-11-15 9:26:26 PM
192 Views
0 replies
0 likes

192 Views
0 replies
0 likes

Superuser Contribution Name the Playlist when creating it not after.

When I want to create a new playlist, the system always automatically creates the that list with the default name of 'New Playlist.' I then have to manually edit it to give it the intended name. I think it would be helpful, similar to when editing a ...

nysteve
Roadie
When I want to create a new playlist, the system always automatically creates the that list with the default name of 'New Playlist.' I then have to manually edit it to give it the intended name. I th...
2021-11-14 5:32:07 AM
2021-11-15 11:27:20 AM
Alex
Spotify Legend
231 Views
1 replies
0 likes

231 Views
1 replies
0 likes

Superuser Contribution Can't drag currently playing song to currently viewing Collaborative playlist

If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song to the Collaborative list X on the left list-of-list...

nysteve
Roadie
If I'm looking at list Collaborative list X, and trying to drag a currently playing song to it, it does not work. However if I'm looking at list any list Y, and then drag the currently playing song t...
2021-05-22 12:58:15 AM
2021-11-15 9:27:53 AM
Ver
Spotify Legend
459 Views
3 replies
0 likes
bug

459 Views
3 replies
0 likes

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