Announcements
The Spotify Community is in read-only mode while we move to a new platform. We expect to be back up and running October 6th. During this time you can read existing content but take no other actions. If you still need help, visit our Support Site or contact us.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

16572 Views

115 replies

53 likes

  • 16572 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2660 Views

16 replies

3 likes

Possible Bug
  • 2660 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

6138 Views

40 replies

2 likes

  • 6138 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10397 Views

0 replies

4 likes

  • 10397 Views
  • 0 replies
  • 4 likes

Superuser Contribution Phone not connecting to desktop app

PlanFree/PremiumCountryUKDeviceAndroid Operating SystemWindows 11My Question or IssueMy phone isn't connecting to my desktop app. The app doesn't even show my phone as an option. I've done a fresh install and everything. However, it connects to my br...

Newbie

  Plan Free/Premium Country UK Device Android  Operating System Windows 11 My Question or Issue My phone isn't connecting to my desktop app. The app doesn't even show my phone as ...

Dian

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord Listening Party Delay

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend. However, as of late, whenever a song ends there is a 30-60 second delay of silence where nothing plays. After the period of silence has pass...

Casual Listener

I (used to) frequently use Spotify Listening Party in Discord so I can listen to the same music as my friend.   However, as of late, whenever a song ends there is a 30-60 second delay of silen...

shortycorgis

Visitor

38073 Views

5 replies

9 likes

autoplay
broken
Discord
listen along
listening party
song delay
  • 38073 Views
  • 5 replies
  • 9 likes

Superuser Contribution Playback issues with Windows 11 via Bluetooth Speaker

PlanPremium Family - using Desktop AppCountryUKDeviceHP ZBook Create G7 NotebookOperating SystemWindows 11 - Version 21H2 My Question or IssueI upgraded to windows 11 last week and since then the playback on Spotify, via bluetooth into a speaker (UE ...

Regular

Plan Premium Family - using Desktop App Country UK Device HP ZBook Create G7 Notebook Operating System Windows 11 - Version 21H2    My Question or Issue I upgraded to windows 11 l...

Eni

Moderator

4955 Views

8 replies

0 likes

  • 4955 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Hide this song on playlists I don't administer missing

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueShouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a problem on my own playlists, but rather playlists made by Spotify. Else I have to creat...

Casual Listener

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Shouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a proble...

Jeremy

Spotify Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Superuser Contribution whole spotify window scrolls with playlists

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only...

Casual Listener

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen...

Eni

Moderator

1365 Views

5 replies

0 likes

  • 1365 Views
  • 5 replies
  • 0 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

Casual Listener

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...

beubie

Newbie

7522 Views

21 replies

1 likes

  • 7522 Views
  • 21 replies
  • 1 likes

Superuser Contribution Only Using 50% of Max Volume

For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume. Any suggestions?

Casual Listener

For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume.   Any suggestions?

mscheffel

Visitor

3655 Views

2 replies

0 likes

  • 3655 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discography page leads to "Page not found" when page refreshed

Plan: PremiumDevice: Macbook ProOperating System: iOSBrowser: Firefox My Question or IssueOpening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist/1aSxMhuvixZ8h9dK9jIDwL/discography/all" but refreshing the page shows "Page...

Regular

  Plan: Premium Device: Macbook Pro Operating System: iOS Browser: Firefox   My Question or Issue Opening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist...

Dian

Spotify Legend

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played once again missing from Home screen

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1 64-bit My Question or IssueUpdated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no longer shows Recently Played. Please fix (again).

Music Fan

Plan Premium Country Canada Device PC Operating System Windows 8.1 64-bit   My Question or Issue Updated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no long...

rpd295

Casual Listener

4978 Views

17 replies

4 likes

  • 4978 Views
  • 17 replies
  • 4 likes

Superuser Contribution Spotify crashes after login

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWin 10 My Question or IssueMy Spotify application on my desktop pc started crashing a few weeks ago after an update. My other devices work just fine (Android Phone, laptop). Other accounts also...

Casual Listener

Plan Premium Country Germany Device Desktop PC Operating System Win 10   My Question or Issue My Spotify application on my desktop pc started crashing a few weeks ago after an update. ...

Eni

Moderator

1908 Views

7 replies

1 likes

after login
Crash
Spotify
  • 1908 Views
  • 7 replies
  • 1 likes

Superuser Contribution Windows media keys (pause, play, skip forward/back) don't work

As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service that would be overwriting the inputs, as far as I c...

Visitor

As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service ...

CarlosE

Spotify Legend

2326 Views

4 replies

0 likes

  • 2326 Views
  • 4 replies
  • 0 likes

Superuser Contribution More drop-outs

Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired.Have there been an issue with the servers at Spotify? Thank you in advance.

Visitor

Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired. Have there been an issue with the ser...

Dian

Spotify Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning into public network speaker

PlanPremiumCountry DeviceAsus (Don't know which one)Operating SystemWindows 10 My Question or Issue So I have this old laptop, which I now use to operate my speakers (only aux input) near my bed to have some music while I go to sleep. But the problem...

Newbie

Plan Premium Country   Device Asus (Don't know which one) Operating System Windows 10  My Question or Issue   So I have this old laptop, which I now use to operate my speaker...

Dian

Spotify Legend

774 Views

1 replies

0 likes

Network speaker
  • 774 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution spotify is showing error auth:16 i've tried every other option on the community

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotifyI've tried every other option on the community even reset my whole pc but cant get i...

Casual Listener

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotify I've tried every other opt...

Yordan

Moderator

2602 Views

6 replies

0 likes

  • 2602 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify premium doesn't start

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed. However, today Spotify has completely stopped wor...

Casual Listener

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed...

Alex

Spotify Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Drake Views Won't Play

PlanPremiumCountry United KingdomDevice(Custom Desktop PC / One Plus 6)Operating System(Windows 10 / Oxygen OS) My Question or IssueSome songs play on Mobie but NOT Desktop. I only notice it with some of Drakes songs (im sure there are others im unaw...

Casual Listener

Plan Premium Country  United Kingdom Device (Custom Desktop PC / One Plus 6) Operating System (Windows 10 / Oxygen OS)   My Question or Issue Some songs play on Mobie but NOT Desk...

Ahm_ak

Visitor

1992 Views

2 replies

0 likes

  • 1992 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify connect "everywhere" option gone

PlanPremiumCountryusaDevicewindows pc and various ios devicesOperating Systemwindows 10, IOS 15.5 My Question or Issuehi, i frequently use the "everywhere" option to play to my various echo devices simultaneously. however today the option disappeared...

Casual Listener

Plan Premium Country usa Device windows pc and various ios devices Operating System windows 10, IOS 15.5   My Question or Issue hi, i frequently use the "everywhere" option to play to ...

Yordan

Moderator

2998 Views

1 replies

1 likes

  • 2998 Views
  • 1 replies
  • 1 likes

Superuser Contribution cant find playlist

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help mePremiumCountry indonesia Device(iPhone 12 Pro)Operating System(Windows 10.) My Question or IssueYesterday i made a playlist on dekstop ...

Visitor

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help me Premium Country indonesia   Device (iPhone 12 Pro) Operating System (Wi...

Vasil

Moderator

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Spotify is super laggy when hardware acceleration is off

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

Newbie

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

Amay

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes