Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
ipanasenko
Newbie
45739 Views
77 replies
26 likes

45739 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72474 Views
268 replies
21 likes

72474 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5088 Views
1 replies
6 likes

5088 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145139 Views
0 replies
26 likes
Mac
Windows

145139 Views
0 replies
26 likes

[Desktop][Search] Found a new bug with the search facility

This bug refers to version 1.1.66.580.gbd43cbc9-aWhen I search for a name and select profiles and proceed to scroll down the list of profiles, after only a short distance down the list the whole search list just disappears. This never used to happen ...

1ralton1
Casual Listener
This bug refers to version 1.1.66.580.gbd43cbc9-a When I search for a name and select profiles and proceed to scroll down the list of profiles, after only a short distance down the list the who...
2021-09-01 8:59:13 AM
2021-11-08 12:42:16 PM
OneByBoo
Roadie
341 Views
1 replies
0 likes
Desktop
Search

341 Views
1 replies
0 likes

Superuser Contribution Lyrics go out of sync when Alt tabbed

PlanPremiumCountryBrazilDeviceWindows 10 (not Windows Store App)Operating SystemWindows 10My Question or IssueLyrics are always out of sync with the music and the progress bar finishes before the song is actually over (just a visual bug), like many s...

IanSzot
Casual Listener
Plan Premium Country Brazil Device Windows 10 (not Windows Store App) Operating System Windows 10 My Question or Issue Lyrics are always out of sync with the music and the progress bar f...
2021-11-06 5:43:27 PM
2021-11-07 6:10:19 PM
CarlosE
Moderator
630 Views
1 replies
0 likes
bug
Glitch
Glitches
lyrics

630 Views
1 replies
0 likes

Solved!! Can Find URI to Share

PlanFreeCountryUS DeviceiPhone 6, iMacOperating System(iOS 10, OS X Yosemite) My Question or IssueI have been looking for the URI which should be under share. However, when I right click on the dots, I only get "Start Radio, Remove from Favorite Song...

bsmith110
Casual Listener
Plan Free Country US Device iPhone 6, iMac Operating System (iOS 10, OS X Yosemite) My Question or Issue I have been looking for the URI which should be under share. Ho...
2018-10-27 4:34:41 PM
2021-11-07 12:09:15 PM
VibingCreator
Newbie
10172 Views
3 replies
0 likes

10172 Views
3 replies
0 likes

Ads despite having premium

PlanPremiumCountryIreland DeviceiPhone 12Operating SystemMost recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out and back in, restarted app numerous times and I am still getting ads! What is the p...

Dizzicizzi
Newbie
Plan Premium Country Ireland Device iPhone 12 Operating System Most recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out an...
2021-11-06 4:46:43 AM
2021-11-06 8:34:13 PM
Sebasty
Community Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Music not playing

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but the same account on a different device doesn’t work. ...

LaneTheTurtle
Newbie
So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but th...
2021-11-05 8:50:20 PM
2021-11-06 10:40:32 AM
Bella_K
Composer
256 Views
1 replies
0 likes

256 Views
1 replies
0 likes

Solved!! Spotify Win 10 Black Screen

PlanFreeCountryUSADevicePCOperating SystemWindows 10 64bit My Question or Issuespotify was running slowly so I decided to update it, got the update from your site...than I logged in and got a black screen, I have no idea why this is still an issue, y...

Drinktheevil
Casual Listener
Plan Free Country USA Device PC Operating System Windows 10 64bit My Question or Issue spotify was running slowly so I decided to update it, got the update from your site...than I lo...
2021-11-05 8:20:47 PM
2021-11-05 8:56:46 PM
Drinktheevil
Casual Listener
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Solved!! Can't listen to music with Headset

PlanFreeCountry SpainDevicePC WindowsOperating System Windows 10 My Question or IssueSuddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro). If I change to my speakers, It works. It's not the headset's problem because I can h...

Capywave
Casual Listener
Plan Free Country Spain Device PC Windows Operating System Windows 10 My Question or Issue Suddenly, I stopped hearing the music on my wireless headset (Corsair Void Pro)...
2019-02-08 6:33:31 PM
2021-11-05 11:25:23 AM
Laurentdmam38
Newbie
17456 Views
6 replies
0 likes

17456 Views
6 replies
0 likes

Solved!!Superuser Contribution Radio launched when playing a playlist or album

PlanPremiumCountryFROperating SystemWindows 10 My Question or IssueHi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then plays a random song (like radio feature) not the next song in my playlist.

thmatew
Casual Listener
Plan Premium Country FR Operating System Windows 10 My Question or Issue Hi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then pla...
2021-11-04 9:07:23 AM
2021-11-05 9:44:05 AM
Jeremy
Spotify Legend
270 Views
2 replies
0 likes

270 Views
2 replies
0 likes

Superuser Contribution All contents are unavaliable after reopening my laptop

PlanPremiumCountryUnited StatesDeviceHP Envy 360xOperating SystemWindows 10 My Question or IssueHi! I'm using Spotify on my laptop with Windows 10. Everything was just fine until when my close my laptop without shutting it down. When I reopen it Spot...

VincentSong
Regular
Plan Premium Country United States Device HP Envy 360x Operating System Windows 10 My Question or Issue Hi! I'm using Spotify on my laptop with Windows 10. Everything was just fine u...
2021-10-10 12:49:58 PM
2021-11-04 4:12:26 PM
Kiril
Moderator
726 Views
9 replies
1 likes

726 Views
9 replies
1 likes

Superuser Contribution Recently played artists won't update

PlanPremiumCountryItalyDeviceOppo Find X3 LiteOperating SystemWindows 10 My Question or IssueHi all, on my desktop version of Spotify the recently played artits are not updating anymore since the morning of saturday. Can you please solve the issue? H...

nighthawk989
Roadie
Plan Premium Country Italy Device Oppo Find X3 Lite Operating System Windows 10 My Question or Issue Hi all, on my desktop version of Spotify the recently played artits are not updat...
2021-11-02 10:24:23 PM
2021-11-04 3:49:55 PM
Elena
Moderator
549 Views
1 replies
3 likes

549 Views
1 replies
3 likes

Solved!! Is repeat 1 available when using a spotify connect device?

Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer'Repeat 1 is not available when 'Connect to a Device' is set to: 'LivingRoom'(note LivingRoom is a spotify connect device) 1...

slipstream422
Roadie
Premium on Windows 10 using the Spotify Desktop App Repeat 1 is available when 'Connect to a Device' is set to: 'This Computer' Repeat 1 is not available when 'Connect to a Device' is set t...
2021-11-03 2:46:05 AM
2021-11-04 3:06:43 PM
slipstream422
Roadie
579 Views
2 replies
0 likes

579 Views
2 replies
0 likes

Superuser Contribution Desktop Spotify Queue weird doubling bug when selecting multiple tracks

PlanFree/PremiumCountryUS, SeattleDeviceMSI LaptopOperating SystemWindows 10 My Question or IssueEver since the most recent desktop UI update I have experienced an issue when trying to reorganize my queue: https://media3.giphy.com/media/EbE3Id3Jpnycv...

martinbarker
Regular
Plan Free/Premium Country US, Seattle Device MSI Laptop Operating System Windows 10 My Question or Issue Ever since the most recent desktop UI update I have experienced an issue when...
2021-05-28 4:31:05 AM
2021-11-04 9:30:55 AM
Jeremy
Spotify Legend
553 Views
3 replies
1 likes
msi
PC
Win10
Windows
Windows 10

553 Views
3 replies
1 likes

Solved!! Crossfade stopped working

PlanPremiumCountryUK DeviceWindows PCOperating SystemWindows 10 My Question or Issue Crossfade has suddenly just stopped working? listening to JMJ - Equinoxe Infinity and that really needs a crossfade but nothing i do seems to get it to work, yes it ...

ThorZ666
Regular
Plan Premium Country UK Device Windows PC Operating System Windows 10 My Question or Issue Crossfade has suddenly just stopped working? listening to JMJ - Equinox...
2018-11-20 12:35:17 PM
2021-11-03 10:07:53 PM
isaacdeem
Newbie
8407 Views
8 replies
1 likes

8407 Views
8 replies
1 likes

Superuser Contribution Issues with Spotify Home Page

PlanPremiumCountryUkraineDeviceDesktop, phoneOperating SystemWindows 10, Android 11 My Question or IssueSince the UI update I am having troubles understanding the idea behind some of the sections of the home page, for it defies all logic. So much tha...

potatoes23
Roadie
Plan Premium Country Ukraine Device Desktop, phone Operating System Windows 10, Android 11 My Question or Issue Since the UI update I am having troubles understanding the idea behind...
2021-09-13 1:06:49 PM
2021-11-03 11:22:27 AM
Alex
Spotify Legend
2253 Views
18 replies
1 likes

2253 Views
18 replies
1 likes

Superuser Contribution I don't want to receive editor's picks about Swiss German music

PlanPremiumCountry DevicePCOperating SystemWindows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based in Switzerland. Is there a way to correct thta. I really don't care for Swiss ...

AuntViolet
Regular
Plan Premium Country Device PC Operating System Windows 10 I receive daily on my home page so called Editor's pick, usually all about Swiss German music, only because I'm based...
2019-06-07 4:38:42 PM
2021-11-03 9:25:34 AM
Jeremy
Spotify Legend
533 Views
2 replies
1 likes

533 Views
2 replies
1 likes

Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

steronehard
Casual Listener
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...
2021-10-28 6:42:10 PM
2021-11-02 8:55:39 PM
Eni
Moderator
633 Views
3 replies
0 likes
Playlist problem

633 Views
3 replies
0 likes

Can't click on published playlist to play it on desktop app

PlanPremiumCountryCanadaDevicePC DesktopOperating SystemWindows 10 My Question or IssueCan't click on, play or open a friend's playlist through my pc desktop app. When I on it, nothing happens . Can only open it/play it when using mobile phone app an...

Sarallium
Newbie
Plan Premium Country Canada Device PC Desktop Operating System Windows 10 My Question or Issue Can't click on, play or open a friend's playlist through my pc desktop app. When I on i...
2021-11-01 5:51:23 PM
2021-11-02 1:58:42 AM
MauriceMV
Spotify Star
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Arsenal49
Casual Listener
Plan Free Country USA Device Dell laptop Operating System Windows 10 My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...
2021-10-29 11:29:27 PM
2021-10-31 11:10:04 AM
OneByBoo
Roadie
242 Views
1 replies
0 likes

242 Views
1 replies
0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

dirkelst1975
Newbie
Plan Premium Operating System Windows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...
2021-10-31 1:28:17 AM
2021-10-31 8:12:58 AM
OneByBoo
Roadie
626 Views
1 replies
1 likes

626 Views
1 replies
1 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

syahmi02
Regular
Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).
2021-10-31 4:40:33 AM
2021-10-31 8:04:35 AM
OneByBoo
Roadie
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

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