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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139211 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139211 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54937 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54937 Views
  • 0 replies
  • 33 likes

Superuser Contribution [Desktop] Streaming quality keeps changing

This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here is that it keeps changing to the low streaming quali...

  • Newbie
  • This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here i...
  • Jeremy
  • Spotify
  • 490 Views
  • 1 replies
  • 1 likes
  • 490 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files don't appear.

Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have searched for help on Spotify and it just redirects ...

  • Casual Listener
  • Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have ...
  • Ivan
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • appear
    files
    local
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't react properly to Cortana's command to "play music"

PlanPremiumCountryCzechiaDeviceDELL XPS 13 9370Operating SystemWindows 10 My Question or IssueWhenever I say "Hey Cortana, play music", she just brings Spotify window to focus and the playback stops if it was playing before, or simply doesn't start p...

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  • Gig Goer
  • Plan Premium Country Czechia Device DELL XPS 13 9370 Operating System Windows 10   My Question or Issue Whenever I say "Hey Cortana, play music", she just brings Spotify window to focu...
  • Jeremy
  • Spotify
  • 233 Views
  • 1 replies
  • 0 likes
  • Cortana
    voice
    Windows
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Follow artist broken

I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work.Sometimes I can see the the newly added artists in the library section, but when I restart spotify,...

  • Casual Listener
  • I don't know if it's just a problem with the new desktop version of Spotify but when I click the FOLLOW button on an artist page, it just doesn't work. Sometimes I can see the the newly added artist...
  • Jeremy
  • Spotify
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Superuser Contribution Clicking album art to jump to song in playlist

PlanFamilyCountryIrelandOperating SystemWindows 10 My Question or IssueRecently (maybe 6 weeks) a feature I used a lot seems to have broken. I listen to music from a large playlist (~3,000 songs) which is sorted by Recently Added. I used to be able t...

  • Gig Goer
  • Plan Family Country Ireland Operating System Windows 10   My Question or Issue Recently (maybe 6 weeks) a feature I used a lot seems to have broken. I listen to music from a large playli...
  • Metamorphsis13
  • Newbie
  • 3607 Views
  • 26 replies
  • 37 likes
  • 3607 Views
  • 26 replies
  • 37 likes

Superuser Contribution Joe Rogan video player freezes.. why are there ads on PREMIUM?

Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different advertisements which are separate Spotify files.. I s...

  • Music Fan
  • Attempted to watch an episode for the first time on my Spotify Premium, video player completely froze 10 minutes in. Couldn't get it to recover. I backed up the playhead then it cut to 3 different ad...
  • Madferret
  • Music Fan
  • 1000 Views
  • 2 replies
  • 1 likes
  • 1000 Views
  • 2 replies
  • 1 likes

Superuser Contribution (Desktop) Problem with the new update 1.1.51 Can't load the page

My Question or IssuePlease since I got this new update 1.1.51.380 I have this issue where I got theOoops can't load page and the social bar not showing + my name and pic not showing replaced by Spotify ID e.g. :8wzaksc6dwdxsfd So I have to log out an...

  • Casual Listener
  • My Question or Issue Please since I got this new  update   1.1.51.380   I have this issue where I got the Ooops can't load page and the social bar not showing + my name and pic not s...
  • Ivan
  • Spotify Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Oops error bug
  • 413 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Web Player] [BUG] How to get rid of this unnecessary section that blocks my Playlist

PlanFreeCountryIndiaDeviceHP laptop Operating SystemWindows 10 My Question or IssueI keep finding this unnecessary Division section that comes over the Playlist that I play on the Web Player, I opened the player on both Google Chrome and Brave Browse...

  • Visitor
  • Plan Free Country India Device HP laptop  Operating System Windows 10   My Question or Issue I keep finding this unnecessary Division section that comes over the Playlist that I p...
  • Ver
  • Spotify Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • bug
    Desktop
    Web Player
  • 280 Views
  • 1 replies
  • 0 likes

[Desktop][Other] THE SONG IS NOT PLAYING

PLANFREECOUNTRYINDIAOPERATING SYSTEMWINDOWS 10 64 BIT PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHINGI AM REALLY SAD I TRIED ALL THE THINGS INCLUDING1. REINSTALLING LATEST VERSION2.LOG OUT AND LOG IN3.TRIED INSTALLING FRROM OFFLINE I...

  • Visitor
  • PLAN FREE COUNTRY INDIA OPERATING SYSTEM WINDOWS 10 64 BIT   PLEASE HELP ME OUT THE SPOTIFY APP ON WINDOWS WONT PLAY ANYTHING I AM REALLY SAD I TRIED ALL THE THINGS INCLUDING ...
  • 104 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 104 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution App opens on the wrong screen EVERY TIME [dual monitors]

PlanFreeCountryRomania DevicePCOperating SystemWindows 10 My Question or IssueWhen I launch Spotify, it always launches on my primary monitor, instead of the second one. Please read this through, this isn't the issue with the desktop icon, simply the...

  • Regular
  • Plan Free Country Romania   Device PC Operating System Windows 10   My Question or Issue When I launch Spotify, it always launches on my primary monitor, instead of the second on...
  • Eni
  • Moderator
  • 7672 Views
  • 5 replies
  • 0 likes
  • issue
  • 7672 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify switches to a random song

PlanPremiumCountryDEDeviceDesktopOperating SystemWindows 10 Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then mutes itself and can't be unmuted even if I switch songs. It can only be ...

  • Casual Listener
  • Plan Premium Country DE Device Desktop Operating System Windows 10   Spotify keeps switching to a random song I've never even heard of before (Belizian Dreams by Organic Julia) and then...
  • dfd1717
  • Newbie
  • 6051 Views
  • 13 replies
  • 7 likes
  • 6051 Views
  • 13 replies
  • 7 likes

Superuser Contribution podcast video so large it's obscuring individual podcast titles

Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.

  • Casual Listener
  •   Can not see the list of Joe Rogan podcasts  Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...
  • Novy
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

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  • Visitor
  • how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...
  • Ivan
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 1 likes
  • 261 Views
  • 1 replies
  • 1 likes

Superuser Contribution Saving playlist name - always adding "2"

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". I know, that it should add "2" when the same name of playlist is already sav...

  • Casual Listener
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue When I'm adding a new playlist, Spotify app is adding to the name of this playlist number "2". ...
  • blakers42
  • Music Fan
  • 685 Views
  • 3 replies
  • 1 likes
  • 685 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

  • Regular
  • Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...
  • Mihail
  • Spotify Legend
  • 521 Views
  • 5 replies
  • 0 likes
  • 521 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

  • Newbie
  • My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...
  • Jeremy
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

  • Newbie
  • Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space ...
  • Mihail
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

spotify.PNG
  • Music Fan
  • Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...
  • Jeremy
  • Spotify
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function not working at all

Since one of the recent updates the search function in my spotify desktop app is not working anymore.when i type in a word, the screen stays empty.no search result header or anything.just blank space.I know there are some more posts about this, but e...

  • Visitor
  • Since one of the recent updates the search function in my spotify desktop app is not working anymore. when i type in a word, the screen stays empty. no search result header or anything. just blank...
  • Treebie
  • Casual Listener
  • 1340 Views
  • 6 replies
  • 5 likes
  • 1340 Views
  • 6 replies
  • 5 likes

Superuser Contribution "Create similar Playlist" not creating any new playlists

My Question or IssueI like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playlists not formely created by you. I have also reinstal...

  • Regular
  • My Question or Issue I like to use this feature almost always to discover new songs and form playlists, however it seems unresponsive in any instance. I am aware you cannot use this feature on playl...
  • adesida
  • Regular
  • 4125 Views
  • 8 replies
  • 3 likes
  • create similar
    not creating
    similar playlist
  • 4125 Views
  • 8 replies
  • 3 likes