Spotify no conecta en mi pc de modo WIFI

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Spotify no conecta en mi pc de modo WIFI

Newbie
Hace unos días la aplicacion dejo de conectar por Wifi desde el PC (Windows 10) al utilizar por red (cable) funciona normalmente, pero al usar el wifi no permite conectarme, me sale modo off-line (código error: 4). nose que pasa la he desistalado y he revisado la conexión a Internet y esta perfecta, la app funciona en el celular pero al usarla en el pc por wifi no permite el uso.

 

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Re: Spotify no conecta en mi pc de modo WIFI

Moderator
Moderator

Hey there @alvaromoreno79,

 

Welcome to the Community!

 

We hope you don't mind us replying to you in English, as that's the official language of the Community.

 

We recommend checking for any driver updates available for your PC. You should also do a clean reinstall of the app, follow the steps here.

 

If that does not help try this:

  1. Close the Spotify app.
  2. Click on the Start Icon.
  3. Write cmd to open the Command Prompt.
  4. The Windows Command Prompt Window will appear. Type in: ipconfig /flushdns and press ENTER.
  5. They should receive the following message: Windows IP Configuration. Successfully flushed the DNS Resolver Cache.
  6. Open the Spotify application.

Hope this helps. If you have more questions, don't hesitate to reach out again.

 

Have a great day!

ElenaModerator
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