Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50643 Views
77 replies
27 likes

50643 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76228 Views
271 replies
21 likes

76228 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5352 Views
1 replies
6 likes

5352 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145506 Views
0 replies
26 likes
Mac
Windows

145506 Views
0 replies
26 likes

Solved!!Superuser Contribution Error Code: 18

PlanFreeCountryAustraliaDeviceOmen 15Operating SystemWindows 10 My IssueHello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from my computer because it was having a problem, however, when I try to reinstall...

alexalexini
Casual Listener
Plan Free Country Australia Device Omen 15 Operating System Windows 10 My Issue Hello, I've been having this error recently and it is so annoying. I tried to reinstall Spotify from m...
2020-03-04 2:41:18 AM
2022-02-08 1:04:30 PM
bebahan
Newbie
30685 Views
8 replies
0 likes
error code 18

30685 Views
8 replies
0 likes

Superuser Contribution Windows Spotify Quality decreases minimized or in background

Hi all, I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, plenty of resources available on task mgr). I tried to disable ...

2rtmar
Newbie
Hi all, I'm experiencing a drop in sound quality when the Spotify window is not the one I am actively using--that is, if it is minimized or if I am working in another window (Windows 10, ple...
2018-04-21 10:54:14 PM
2022-02-08 8:17:17 AM
Yordan
Moderator
2036 Views
3 replies
0 likes

2036 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify web/desktop player won't load but it does reproduce music

PlanPremiumCountryArgentinaDeviceWeb Player (all browsers) and Windows Desktop Player My Question or IssueFrom today Spotify desktop and web player won't load, but I can log in. I try to reproduce from my phone by sync and surprisingly web does repro...

Arac
Casual Listener
Plan Premium Country Argentina Device Web Player (all browsers) and Windows Desktop Player My Question or Issue From today Spotify desktop and web player won't load, but I can ...
2022-02-02 4:29:19 AM
2022-02-07 4:32:08 PM
Kiril
Moderator
878 Views
3 replies
0 likes
Desktop
facebok login
Log in errors
Web player issue
Windows

878 Views
3 replies
0 likes

Superuser Contribution I can't clear my entire play queue with one click.

Dear Spotify developers: From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I would be able to clear my entire play queue with one click. However, this c...

dsiddy
Newbie
Dear Spotify developers: From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I ...
2021-03-15 11:57:42 PM
2022-02-06 11:48:26 PM
lionbreath
Newbie
478 Views
2 replies
0 likes

478 Views
2 replies
0 likes

Superuser Contribution Bring back the "Add to Queue" Button!

PlanPremiumCountryUSADeviceMSI DesktopOperating SystemWindows 10 My Question or IssueI have always used the add to queue option in the right click menu, and when I checked today, the button was not in the Windows desktop version. The button is not, h...

helgy8
Newbie
Plan Premium Country USA Device MSI Desktop Operating System Windows 10 My Question or Issue I have always used the add to queue option in the right click menu, and when I checked to...
2022-02-04 12:37:50 AM
2022-02-06 12:34:28 PM
Alex
Spotify Legend
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Solved!!Superuser Contribution Random songs are grayed out in web player

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueUsing the web player in the Brave Browser (also tried in Firefox) and noticed that some songs are randomly grayed out. I am unable to play them if I try. ...

sadastronaut
Roadie
Plan Premium Country United States Device Dell Desktop Operating System Windows 10 My Question or Issue Using the web player in the Brave Browser (also tried in Firefox) and noticed ...
2022-01-26 9:36:40 PM
2022-02-05 5:53:27 PM
Eni
Moderator
3608 Views
7 replies
3 likes

3608 Views
7 replies
3 likes

Superuser Contribution Black screen after installation for Windows Traditional Chinese (Taiwanese) users

PlanPremiumCountryTaiwanDeviceMicrosoft Store Windows 10 / Binary installer form Official site . Operating SystemWindows 10 20H2 My Question or IssueUsers that using Windows 10 in Traditional Chinese (Taiwanese) will see a black screen after installa...

butyshu
Casual Listener
Plan Premium Country Taiwan Device Microsoft Store Windows 10 / Binary installer form Official site . Operating System Windows 10 20H2 My Question or Issue Users that...
2022-01-18 4:22:46 PM
2022-02-03 12:55:42 AM
MafeG
Spotify Legend
425 Views
4 replies
0 likes

425 Views
4 replies
0 likes

Superuser Contribution unable to block a song

For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Even though I am a paying user, I have no way to prev...

user-removed
Visitor
For a few weeks now, everytime an albums I play finishes a song starts playing that i hate. I spoke to spotify support about this, and they confirmed that there is actually no way to block a song. Ev...
2021-12-28 11:25:36 AM
2022-02-03 11:08:27 PM
user-removed
Not applicable
694 Views
4 replies
3 likes

694 Views
4 replies
3 likes

Solved!!Superuser Contribution arkadaşlarımın dinleme aktivitesi görünmüyor

Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum.Ne yapabilirim?Premıum hesap kullanıyorum.

minnoş
Visitor
Merhaba, windows 8 laptob üzerinen spotify kullanıyorum. Arkadaş dinleme aktivitesi görünmüyor, arkadaşım açık olduğunu söylüyor ama göremiyorum. Ne yapabilirim? Premıum hesap kullanıyorum.
2020-10-05 10:09:16 PM
2022-02-03 10:43:42 PM
Eni
Moderator
53922 Views
3 replies
3 likes
dinlemeaktitesi
sorun
Spotify

53922 Views
3 replies
3 likes

Superuser Contribution Can't play music on desktop

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueThe desktop app doesn't work anymore for me. Whenever I try to play a song, it just says "Spotify can't play this right now". It works fine to use the webplayer, and they ...

kenchu
Music Fan
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue The desktop app doesn't work anymore for me. Whenever I try to play a song, it just says "Spoti...
2020-06-22 8:05:19 PM
2022-02-03 8:48:17 PM
AnideX
Newbie
5433 Views
19 replies
8 likes

5433 Views
19 replies
8 likes

Solved!!Superuser Contribution Duo Plan with Alexa - PC - Android and Apple Phones

PlanDuo CountryUS DeviceWindows desktops, Iphone, Samsung Galaxy and an Alexa. Operating System(iOS 10, Android Oreo, Windows 10,etc.) I added my husband to Spotify with a Duo account. I typically control Spotify through my laptop and play on Alexa. ...

barbpf
Music Fan
Plan Duo Country US Device Windows desktops, Iphone, Samsung Galaxy and an Alexa. Operating System (iOS 10, Android Oreo, Windows 10,etc.) I added my husband to...
2022-02-01 2:26:45 AM
2022-02-03 7:06:05 PM
Eni
Moderator
1182 Views
3 replies
0 likes

1182 Views
3 replies
0 likes

Media keys won't work

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueMy medias stopped working, the forward and backward keys still work but the play/pause don't work. I've tried everything, I've changed settings, restarted my la...

Foshizled
Casual Listener
Plan Premium Country United States Device Laptop Operating System Windows 10 My Question or Issue My medias stopped working, the forward and backward keys still work but the play/pau...
2022-01-23 5:27:41 PM
2022-02-03 1:56:35 PM
Amayy
Spotify Star
974 Views
4 replies
0 likes

974 Views
4 replies
0 likes

Superuser Contribution Cannot scroll down enough in "add to playlist" after right clicking the song in bottom left.

I often listen to random playlists/radios and sometimes I notice a song I want to add to some of my playlists.So I just right click song name in bottom left --> Add to playlist, then when I'm looking for my playlist I cannot find it even if I scroll ...

ollieSVK
Music Fan
I often listen to random playlists/radios and sometimes I notice a song I want to add to some of my playlists. So I just right click song name in bottom left --> Add to playlist, then when I'm ...
2021-09-09 12:55:09 PM
2022-02-03 10:53:40 AM
Zadak
Regular
1326 Views
10 replies
7 likes
UI

1326 Views
10 replies
7 likes

Superuser Contribution Library Recently Played is Empty on Desktop

PlanPremiumCountryUS Device(Windows 10)Operating System(Windows 10) My Question or Issue Using either downloaded Desktop app or the Windows Store version, my Recently Played (Library link) isn't working for the past week suddenly.I have restarted my ...

Crazy-Maisy
Roadie
Plan Premium Country US Device (Windows 10) Operating System (Windows 10) My Question or Issue Using either downloaded Desktop app or the Windows Store version, my Re...
2018-12-04 8:54:47 PM
2022-02-02 8:20:24 AM
Kiril
Moderator
491 Views
2 replies
1 likes

491 Views
2 replies
1 likes

Superuser Contribution Overlay problems windows 11

Spotify for Windows 1.1.74.631.g0b24d9adPlanPremiumCountryPanamaDeviceAcer Spin 3Operating SystemWindows 11 My Question or IssueI can't see the spotify overlay, the one that works to skip track or pause/play that can be controled from the volume keys...

bratzmagazine
Casual Listener
Spotify for Windows 1.1.74.631.g0b24d9ad Plan Premium Country Panama Device Acer Spin 3 Operating System Windows 11 My Question or Issue I can't see the spotify overlay, the one tha...
2021-12-21 9:33:07 PM
2022-02-02 1:39:00 AM
bratzmagazine
Casual Listener
1050 Views
2 replies
0 likes
overlay
Windows

1050 Views
2 replies
0 likes

Solved!!Superuser Contribution PC and Android will not sync to each other

PlanPremiumDeviceLenovo Thinkpad, Samsung Galaxy S21 UltraOperating SystemWindows 10, Android 12 My IssueI first noticed this issue on October 18, 2021. I am unable to sync my phone and my PC local files with each other - the download shows as comple...

smallgremlin
Casual Listener
Plan Premium Device Lenovo Thinkpad, Samsung Galaxy S21 Ultra Operating System Windows 10, Android 12 My Issue I first noticed this issue on October 18, 2021. I am unable to sync my ph...
2022-01-28 7:18:55 PM
2022-02-01 12:56:01 AM
MafeG
Spotify Legend
2046 Views
3 replies
0 likes

2046 Views
3 replies
0 likes

Superuser Contribution Can't sort playlists in reverse order + scroll issue when dragging songs in Queue

- Can't sort playlists in reverse order- The decision to remove the artists column is just bizarre- No longer scrolls up or down whilst dragging tracks around the play queue, which is deceptively infuriating. - No search bar - Inability to scroll thr...

Eddie2112_
Visitor
- Can't sort playlists in reverse order - The decision to remove the artists column is just bizarre - No longer scrolls up or down whilst dragging tracks around the play queue, which is deceptively...
2021-03-27 9:03:39 PM
2022-02-01 10:52:49 PM
MafeG
Spotify Legend
1098 Views
5 replies
19 likes

1098 Views
5 replies
19 likes

Superuser Contribution Bad design of Desktop lyrics feature

PlanPremium FamilyCountrySerbiaDeviceDesktopOperating SystemWindows 10 My Question or IssueWe've recently gotten the lyrics feature and it was partially good. Of course, the idea is excellent and the functionality is decent, but the Desktop variation...

Ognjen1
Regular
Plan Premium Family Country Serbia Device Desktop Operating System Windows 10 My Question or Issue We've recently gotten the lyrics feature and it was partially good. Of course, the ...
2021-12-24 12:27:26 PM
2022-02-01 4:46:26 PM
Veroneca
Newbie
1572 Views
4 replies
16 likes
Desktop
lyrics

1572 Views
4 replies
16 likes

Superuser Contribution [Web Player] Can't play album on web player

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web player. I have no issue playing it on the desktop app or mobile app. Whenever I...

plath
Music Fan
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web pla...
2022-01-30 10:18:28 PM
2022-02-01 1:05:04 PM
Jeremy
Spotify Legend
481 Views
1 replies
0 likes

481 Views
1 replies
0 likes

Recently played not updating

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueThe recently played list on the Windows 10 app is not updating since my first Spotify use (more or less 3 weeks ago). This is very annoying. How can I solve this issue?

user-removed
Visitor
Plan Premium Country Portugal Operating System Windows 10 My Question or Issue The recently played list on the Windows 10 app is not updating since my first Spotify use (more or l...
2020-01-03 11:55:30 AM
2022-02-01 3:59:06 AM
WhitePine
Casual Listener
3754 Views
11 replies
15 likes

3754 Views
11 replies
15 likes

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