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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1876 Views

0 replies

2 likes

  • 1876 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147913 Views

83 replies

27 likes

  • 147913 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

133152 Views

294 replies

22 likes

  • 133152 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11148 Views

1 replies

6 likes

  • 11148 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Desktop][Other] able to skip songs but not ads??

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"??? but i'm still able to skip songs...does anyone k...

Newbie

not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"?...

Alex

Spotify Legend

504 Views

1 replies

0 likes

Desktop
Other
  • 504 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop app not filling screen / small gap on Windows 11

Device PC Operating System Windows 11 My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just slightly above the Windows taskbar.

Regular

Device PC Operating System Windows 11   My Question or Issue When I maximize Spotify there's a thin gap left over at the bottom which is slightly annoying. You can see it just s...

Abhishek2609

Music Fan

33592 Views

89 replies

99 likes

  • 33592 Views
  • 89 replies
  • 99 likes

Solved!!Superuser Contribution Some devices not visible to Windows desktop app

On Windows desktop, my paired speakers aren't appearing in the list of devices. They do appear in the android app and if I cast from there to the speakers, then the desktop app then shows the paired speakers. Is this a bug that the desktop doesn't sh...

Casual Listener

On Windows desktop, my paired speakers aren't appearing in the list of devices.   They do appear in the android app and if I cast from there to the speakers, then the desktop  app then sh...

MafeG

Spotify Legend

887 Views

5 replies

0 likes

  • 887 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] Spotify desktop app is really frustrating and unreponsive

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets stuck on the top section and I can't move down from t...

Visitor

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets st...

Kiril

Moderator

515 Views

1 replies

0 likes

Desktop
Podcasts
  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app completey unusable - every song says "spotify cant play this right now..."

PlanPremiumCountryUSADeviceDesktopOperating SystemWin10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." is displayed for any song I try to play. It is completely unusable for the last ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Win10   My Question or Issue "Spotify can't play this right now.  If you have the file on your computer you can import it....

MihailY

Moderator

2305 Views

10 replies

0 likes

  • 2305 Views
  • 10 replies
  • 0 likes

Superuser Contribution This content is not available for all songs

PlanPremiumCountryThe NetherlandsDeviceDell laptopOperating SystemWindows 10 x64 My Question or IssueI cant play any song directly from Spotify on my laptop. The only thing that works is to press the play button in an album. All songs are greyed out....

Casual Listener

Plan Premium Country The Netherlands Device Dell laptop Operating System Windows 10 x64   My Question or Issue I cant play any song directly from Spotify on my laptop. The only thing t...

gigi1802

Casual Listener

33937 Views

40 replies

8 likes

  • 33937 Views
  • 40 replies
  • 8 likes

Superuser Contribution Windows Apps Crashing on Login

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Windows update, graphics update. Can't figure it out. ...

Casual Listener

Windows app randomly started crashing yesterday. Have tried everything. Clean reinstall (remove files and all registry entries I could find). Run in compatibility mode, logout from other devices. Win...

Alex

Spotify Legend

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Superuser Contribution All contents are unavaliable after reopening my laptop

PlanPremiumCountryUnited StatesDeviceHP Envy 360xOperating SystemWindows 10 My Question or IssueHi! I'm using Spotify on my laptop with Windows 10. Everything was just fine until when my close my laptop without shutting it down. When I reopen it Spot...

Regular

Plan Premium Country United States Device HP Envy 360x Operating System Windows 10   My Question or Issue Hi! I'm using Spotify on my laptop with Windows 10. Everything was just fine u...

Kiril

Moderator

2508 Views

9 replies

1 likes

  • 2508 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Spotify still opening on startup even after all troubleshooting steps

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSpotify still opens on startup even after removing it from startup in taskmanager, startup in Spotify settings as well. I've tried uninstalling deleting temp files,re-installi...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Spotify still opens on startup even after removing it from startup in taskmanager, startup in Spoti...

OscarDC

Moderator

4560 Views

5 replies

0 likes

startup
  • 4560 Views
  • 5 replies
  • 0 likes

Basics about playlists

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

Casual Listener

Please, can anyone tell me how to put the content in my playlist in alphabetical order in Windows 10? Impossilbe to find an answer it seems, which says a lot about Spotifys interface.

AdamDamon

Spotify Star

1413 Views

3 replies

0 likes

App & Features
  • 1413 Views
  • 3 replies
  • 0 likes

Superuser Contribution Opening browser context menu instead of Spotify context menu in Spotify Web

PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 (Web)My Question or IssueFirst of all, why isn't there a section for Web version of Spotify in the community forums?Is there a way to open browser context menu by right click instead of the one ...

Visitor

Plan Free Country Serbia Device PC Operating System Windows 10 (Web) My Question or Issue First of all, why isn't there a section for Web version of Spotify in the community forums? Is ther...

Alex

Spotify Legend

1307 Views

3 replies

0 likes

  • 1307 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Bring back number of plays on ALL songs, not just what Spotify deems most popular.

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how popular a song was, but they also did away with listen...

Newbie

I just hopped on desktop Spotify for the first time in years and was HEAVILY disappointed to learn that, not only did Spotify do away with the little popularity bars that used to let you know how pop...

CarlosE

Spotify Legend

766 Views

1 replies

0 likes

Desktop
Other
  • 766 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution all content unavailable

PlanPremiumCountryphilippinesDevicelaptopOperating SystemWindows 10 My Question or Issueall content unavailable when i am using the desktop app. but everything normal when i am using android app or web browser. I have tried every method including rei...

Casual Listener

Plan Premium Country philippines Device laptop Operating System Windows 10   My Question or Issue all content unavailable when i am using the desktop app. but everything normal when i ...

Edwin71

Music Fan

3584 Views

7 replies

1 likes

  • 3584 Views
  • 7 replies
  • 1 likes

Joe Rogan Experience #1713 Mike Baker - stops playing around 49 min mark and get ads

Listening to "Joe Rogan Experience #1713 Mike Baker" and it stops playing around 49 min mark. Then some random ads for podcasts start even though I have Premium. Same thing happens on two different PCs (both Windows 10 and using Spotify App). How can...

Casual Listener

Listening to "Joe Rogan Experience #1713 Mike Baker" and it stops playing around 49 min mark. Then some random ads for podcasts start even though I have Premium. Same thing happens on two different P...

nilsman73

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! [Solved] Why does spotify's windows search icon look bugged/glitched?

Hello , Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment). Does anybody know why?Any info is appreciated. DeviceHP Laptop OS VersionWindows 10 20H2

Casual Listener

Hello 👋,   Updated Spotify (windows store edition) recently and when I searched for it from the windows start menu, it looked something like this (see attachment).   Does anybody know ...

Loxer

Community Legend

1251 Views

5 replies

0 likes

Windows
  • 1251 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Spotify can't play music

PlanFree Operating System Windows 10 My Question or IssueFew days ago, my Spotify show the message that "Please turn off offline mode and try again" whenever I try to play any song. I don't have a premium account and have never use the offline mode f...

Casual Listener

Plan Free   Operating System  Windows 10   My Question or Issue Few days ago, my Spotify show the message that "Please turn off offline mode and try again" whenever I try to pla...

MafeG

Spotify Legend

2128 Views

4 replies

0 likes

  • 2128 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics not working

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy A10, Windows)Operating System(Android 12) My Question or IssueI have noticed that the lyrics feature does not function with the Premium feature, I have compared it with two different accounts, one wi...

Newbie

  Plan Premium Country Philippines Device (Samsung Galaxy A10, Windows) Operating System (Android 12)   My Question or Issue I have noticed that the lyrics feature does not funct...

Jeremy

Spotify Legend

5514 Views

9 replies

4 likes

App and Feature
  • 5514 Views
  • 9 replies
  • 4 likes

Solved!!Superuser Contribution [Desktop][Other] get rid of the Facebook **bleep** that appears on the u/i

need to find a way to get rid the Facebook **bleep**, friend activity, etc. that appears on the right hand side of the PC app U/I

Regular

need to find a way to get rid the Facebook **bleep**, friend activity, etc. that appears on the right hand side of the PC app U/I

DomPajot

Regular

846 Views

3 replies

1 likes

Desktop
Other
  • 846 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Search function changes the queue

PlanPremiumCountry(should be irrelevant but) AustriaDevicePCOperating SystemWindows 10 Version 2004 (Build 19041.1237) My Question or IssueHi everyone, what I've noticed was since the new version of the spotify app on PC, when I search or "filter" fo...

Casual Listener

Plan Premium Country (should be irrelevant but) Austria Device PC Operating System Windows 10 Version 2004 (Build 19041.1237)   My Question or Issue Hi everyone,   what I've not...

Alex

Spotify Legend

2660 Views

3 replies

0 likes

  • 2660 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Your Library] Unplayable songs

The people like me that like to have our music organised and don't want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away to subscribe to spotify because of this small but for som...

Regular

The people like me that like to have our music organised and don't  want to miss one music in our library would like to know what are the unplayable songs, this problem has been keeping me away ...

Alex

Spotify Legend

2649 Views

6 replies

2 likes

Your Library
  • 2649 Views
  • 6 replies
  • 2 likes