Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9749 Views
98 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
883 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2143 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountryHong Kong Sar, ChinaDeviceLenovo ThinkPad E15 Gen 2Operating SystemWindows 10 My Question or IssueAs seen in the attached screenshot, the back and forward navigation buttons don't show up when I view the lyrics of a song. Therefore I c...
Plan Free Country Hong Kong Sar, China Device Lenovo ThinkPad E15 Gen 2 Operating System Windows 10 My Question or Issue As seen in the attached screenshot, the back and forward navi...
Moderator
1556 Views
4 replies
1 likes
PlanFamily Premium CountryCanada DevicePC/Razer Phone 2 Operating SystemWindows 10/Android 9 My Question or IssueSpotify "connect to a device" isn't working at all. When I'm on my PC and try to switch the audio to my phone the phone will display for ...
Plan Family Premium Country Canada Device PC/Razer Phone 2 Operating System Windows 10/Android 9 My Question or Issue Spotify "connect to a device" isn't work...
Moderator
1242 Views
3 replies
0 likes
The error imageHi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no option of spotify at the control panel. solution will b...
The error image Hi, I just get my new laptop with windows 10, It runs once after the spotify free installation and after a windows 10 update I can't use it. I can't uninstall it since there is no op...
Casual Listener
12039 Views
2 replies
0 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 My Question or IssueHi, for some reason I can't reproduce albums or single songs, only playlists from my windows app that worked fine for years. Clicking on play nothing happened. Before that,...
Plan Premium Country Italy Device PC Operating System Windows 11 My Question or Issue Hi, for some reason I can't reproduce albums or single songs, only playlists from my windows app...
Spotify Legend
629 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceDesktop (with Ethernet, Windows 10) Operating SystemWindows 10My Question or IssueMy desktop app for spotify doesnt let me listen along with friends on discord & it also doesnt show my activity on spotify, However when i loa...
Plan Premium Country UK Device Desktop (with Ethernet, Windows 10) Operating System Windows 10 My Question or Issue My desktop app for spotify doesnt let me listen along with friends o...
Spotify Legend
2073 Views
5 replies
0 likes
PlanPremiumCountryUS DeviceDesktop & MobileOperating SystemWindows 10, Android 9 My Question or IssueSpotify stopped showing as status in Discord. I've tried the following:Disconnecting Discord and Spotify accounts and reconnectingDisconnecting accou...
Plan Premium Country US Device Desktop & Mobile Operating System Windows 10, Android 9 My Question or Issue Spotify stopped showing as status in Discord. I...
Spotify Legend
28607 Views
13 replies
0 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueHi, I have a lot of artists added to my library and I can't see a way to play songs from all artists randomly. If I create a playlist, I have to select the songs myself and I can't add them al...
Plan Premium Operating System Windows 10 My Question or Issue Hi, I have a lot of artists added to my library and I can't see a way to play songs from all artists randomly. If I create a...
Not applicable
899 Views
2 replies
1 likes
PlanPremiumDeviceLenovo ideapad3iOperating SystemWindows 11 My Question or Issue Spotify on Windows doesn't take up the whole screen when expanded, it only happens with Spotify.
Plan Premium Device Lenovo ideapad3i Operating System Windows 11 My Question or Issue Spotify on Windows doesn't take up the whole screen when expanded, it only happens with ...
Spotify Star
476 Views
1 replies
0 likes
So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken. Steps to reproduce:1. Go to "Home" by clicking on the Home icon that is next to the search bar.2. Press Ctrl...
So after the update which has revamped the UI quite a bit, the Ctrl + L shortcut to put the search box into focus and type queries is broken. Steps to reproduce: 1. Go to "Home" by clicking...
Spotify Legend
714 Views
1 replies
1 likes
I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again
I have Spotify on my phone and now I'd like to put the app on my laptop, Spotify want me to sign up again
Moderator
497 Views
1 replies
0 likes
For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron. (Every song stops after 3 seconds). In Firefox I can open ...
For some time now, the Spotify web player has been presenting itself in English only. (Firefox). When I open the web player in SRWare Iron it is in Dutch, but it does not work in SRWare Iron...
Not applicable
1292 Views
8 replies
0 likes
PlanFreeCountryMainland ChinaDeviceMacbook Pro mid 2015Operating SystemWindows 10Spotify Version1.1.93.896.g3ae3b4f3 My Question or IssueThe app automatically closes when I try to play music.I've tried clean reinstall and restarting my laptop but non...
Plan Free Country Mainland China Device Macbook Pro mid 2015 Operating System Windows 10 Spotify Version 1.1.93.896.g3ae3b4f3 My Question or Issue The app automatically closes when...
Spotify Legend
479 Views
1 replies
0 likes
Plan: PremiumCountry: US DeviceiPhone 11, iPhone 9, Samsung Galaxy S21, Dell LaptopOperating SystemiOS, android, Windows 10 My Question or IssueI keep having a problem(s) with the queue, the most frequent of which is that when I queue a second song o...
Plan: Premium Country: US Device iPhone 11, iPhone 9, Samsung Galaxy S21, Dell Laptop Operating System iOS, android, Windows 10 My Question or Issue I keep having a problem(s...
Spotify Legend
433 Views
1 replies
0 likes
PlanPremiumCountryPolandDevicePC (Both desktop app and Website)Operating SystemWindows 10 My Question or IssueAll of the album covers, podcast covers, artist profile pictures do not show up. I've tried turning hardware acceleration on and off, restar...
Plan Premium Country Poland Device PC (Both desktop app and Website) Operating System Windows 10 My Question or Issue All of the album covers, podcast covers, artist profile pictures...
Spotify Legend
882 Views
5 replies
0 likes
PlanPremium Operating SystemWindows 10 Desktop Player Spotify for Windows1.1.91.824.g07f1e963 IssueIssue is only on this device, when I play any playlist, Spotify will play a single song and then stop. On further review, it looks like playlist are on...
Plan Premium Operating System Windows 10 Desktop Player Spotify for Windows 1.1.91.824.g07f1e963 Issue Issue is only on this device, when I play any playlist, Spotify w...
Spotify Legend
1083 Views
3 replies
1 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueEvery time I Try to launch Spotify it immediately closes without launching.I have tried a variety of things including:-Restarting PC-Reinstalling Spotify-Updating Drivers-Updati...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue Every time I Try to launch Spotify it immediately closes without launching. I have tried a variety o...
Moderator
647 Views
1 replies
0 likes
PlanPremiumCountryTaiwanDeviceHTC U10Operating SystemWindows 10 My Question or IssueHi, while my Spotify works just fine on my Windows 10 laptop, the app recently has been crashing whenever I open up any artist page. That said, I can still play the s...
Plan Premium Country Taiwan Device HTC U10 Operating System Windows 10 My Question or Issue Hi, while my Spotify works just fine on my Windows 10 laptop, the app recently has been cr...
Regular
14323 Views
47 replies
34 likes
PlanPremiumCountryAustraliaDeviceLaptopOperating SystemWindows 11 Pro 21H2 My Question or IssueI have the Spotify App installed from the Windows Store.If I minimise the app using the '_' button in the app title bar, then the playing music will stop a...
Plan Premium Country Australia Device Laptop Operating System Windows 11 Pro 21H2 My Question or Issue I have the Spotify App installed from the Windows Store. If I minimise the app...
Spotify Legend
2179 Views
1 replies
0 likes
PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueMy account was working fine until my girlfriend logged out on my PC to use her account. She wasn't able to log in and now I'm not either. Its advising;"A firewall may be blocking Spot...
Plan Premium Country UK Operating System Windows 10 My Question or Issue My account was working fine until my girlfriend logged out on my PC to use her account. She wasn't able ...
Newbie
37070 Views
10 replies
3 likes
The scaled length of the "Add to playlist" dropdown seem to be flawed when using several layers of nested playlists.PlanPremium CountryNorway DeviceMultiple devices; work and home desktop. Operating SystemWindows 10
The scaled length of the "Add to playlist" dropdown seem to be flawed when using several layers of nested playlists. Plan Premium Country Norway Device Multiple devices; work ...
Moderator
365 Views
1 replies
0 likes
