Help Wizard

Step 1


The Account button doesn't work on Windows 10 app

The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.

In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.

Now with the latest edition of the app (Spotify for Windows on Windows 10 if I choose "Account" nothing happens and only way to access "Account" is choosing it from the left side menu with three dots, and then go to Help and there's "Account".

2 Replies

Not sure why, but now it actually seems to be working normally.

Hey there @Samppa3


Thanks for reaching out about this here in the Community. 


We're glad to know that now it's working as expected. However, if this happens again, we suggest that you perform a clean reinstall of the app by following these specific steps. 


If you need a hand with anything else, the Community is here for you.

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