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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80992 Views

40 replies

68 likes

  • 80992 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775247 Views

503 replies

64 likes

  • 775247 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17825 Views

17 replies

5 likes

  • 17825 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop][Browse] Readable discography list

The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app.See picture below.I can't ready any of the album titles or have any clue as to which one I'm looking for.Selecting the List view is not an option because ...

Newbie

The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app. See picture below. I can't ready any of the album titles or have any clue as to which one I'm lookin...

OscarDC

Moderator

509 Views

1 replies

0 likes

Browse
Desktop
  • 509 Views
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Solved!!Superuser Contribution Images not showing

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 My Question or IssueSpotify won't load most images. Album covers, artists photos, playlist photos etc. It seems that if an image stays in one place long enough, it can be load...

Casual Listener

Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11   My Question or Issue Spotify won't load most images. Album covers, artists photos, playlist photos e...

AlejaR

Moderator

5898 Views

3 replies

0 likes

Images
  • 5898 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cannot drag songs to top of the queue

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueI've been unable to drag a song to the top of the queue ever since the Spotify revamp. If I drag the song to the top of the screen, it does not auto scroll. Dragging song...

Gig Goer

Plan Premium Country Uruguay Device PC Operating System Windows 10   My Question or Issue I've been unable to drag a song to the top of the queue ever since the Spotify revamp. If I dr...

OscarDC

Moderator

13495 Views

35 replies

9 likes

bug
drag
queue
Scroll
  • 13495 Views
  • 35 replies
  • 9 likes

Image hosts

Hi, I use the windows app (not store app) win windows 10. Although the app works relatively well, it can't show some images (in browse and most profiles pics). It is behind corporate firewall and uses proxy. I would like to mention which hosters/cdns...

Casual Listener

Hi, I use the windows app (not store app) win windows 10. Although the app works relatively well, it can't show some images (in browse and most profiles pics). It is behind corporate firewall and use...

jimger

Casual Listener

762 Views

3 replies

0 likes

  • 762 Views
  • 3 replies
  • 0 likes

Superuser Contribution Black screen in web player in chrome

PlanPremiumCountryUKDeviceDellOperating SystemWindows 10 My Question or IssueI am on a work laptop so cannot download the desktop app. Web player used to open for me but keep jumping songs and was unlistenable. Now there's just a black screen? I clea...

Casual Listener

Plan Premium Country UK Device Dell Operating System Windows 10   My Question or Issue I am on a work laptop so cannot download the desktop app. Web player used to open for me but keep...

Alex

Spotify Legend

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

Superuser Contribution Multiple Issues with desktop app

Recently I've been experiencing a lot of problems with the Spotify Desktop app. 1. Playing songs I have not saved in my library or my playlists.Problem: This sadly does not work at all. Before playing any song, I have to save it (not download it) aft...

Regular

Recently I've been experiencing a lot of problems with the Spotify Desktop app.   1. Playing songs I have not saved in my library or my playlists. Problem: This sadly does not work at all. Be...

Dian

Spotify Legend

1895 Views

10 replies

0 likes

Windows 10 Application
  • 1895 Views
  • 10 replies
  • 0 likes

Solved!! Youtube overrides my media keys

Operating System(Windows 10) KeyboardBlackweb Centaur mechanical keyboard My Question or IssueUnless I click into spotify, if I have youtube open, not even the current window, tab, or on-screen, and I hit play/pause (F7 function) youtube overrides sp...

Casual Listener

Operating System (Windows 10)   Keyboard Blackweb Centaur mechanical keyboard   My Question or Issue Unless I click into spotify, if I have youtube open, not even the current window,...

Sharoarlowe

Visitor

14787 Views

5 replies

6 likes

  • 14787 Views
  • 5 replies
  • 6 likes

Superuser Contribution [HELP] Spotify desktop app is stuck on a black screen for minute when starting

This is very annoying and started happening to me since a few days after the latest update. When starting the desktop app it often stays on a black screen for a long time (longer than usual) and won't load anything for minutes, I often have to force ...

Visitor

This is very annoying and started happening to me since a few days after the latest update. When starting the desktop app it often stays on a black screen for a long time (longer than usual) and won'...

sun101

Music Fan

17516 Views

13 replies

8 likes

  • 17516 Views
  • 13 replies
  • 8 likes

cOOOL

PlanFree/PremiumCountryJADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country JA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

408 Views

1 replies

0 likes

aaaa
  • 408 Views
  • 1 replies
  • 0 likes

Missing Dragging Songs Up

PlanPremiumCountryUnited StatesDeviceAcer Swift X LaptopOperating System Windows 10 My Question or IssueRecently, I believe there's been a new update to Spotify on PC, as now when I add new songs and try to hold left click to drag them up/rearrange, ...

Newbie

Plan Premium Country United States Device Acer Swift X Laptop Operating System  Windows 10   My Question or Issue Recently, I believe there's been a new update to Spotify on PC, a...

Loxer

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Windows & Android currently playing different songs at the same time

My Question or IssueHi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right again. As of now, this very moment, with the same accou...

Newbie

My Question or Issue Hi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right ag...

Loxer

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Spotify changes songs when I move my mouse

I minimize spotify and go do my homework or other things online and whenever I move my mouse the songs just start changing. How do I fix this, or turn it off?

Newbie

I minimize spotify and go do my homework or other things online and whenever I move my mouse the songs just start changing. How do I fix this, or turn it off?

AlexanderElert

Visitor

1071 Views

2 replies

0 likes

Windows
  • 1071 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast category pages fail to load in Windows version of Spotify

PlanPremiumCountryUSADeviceTwo different Windows laptops, one running Windows 10; another running Windows 11Operating SystemWindows 10 & Windows 11 My Question or IssueWhen I search for a podcast category and click on podcast category link, the podca...

Regular

  Plan Premium Country USA Device Two different Windows laptops, one running Windows 10; another running Windows 11 Operating System Windows 10 & Windows 11   My Question or I...

Alex

Spotify Legend

601 Views

4 replies

0 likes

  • 601 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some Songs Will Play/Others Wont

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHey, so I'm having this issue and I figure you all can help. The desktop spotify app currently is giving me some significant trouble that has been aggravating to say the leas...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Hey, so I'm having this issue and I figure you all can help. The desktop spotify app currently is ...

Alex

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing songs on windows app

PlanFreeCountryTaiwanDeviceMSI GL62MOperating SystemWindows 10My Question or IssueIn this picture, you could see some song are unable in random mode.Since last week, I have been unable to shuffle to listen to songs I already like ,also can't even cli...

Newbie

Plan Free Country Taiwan Device MSI GL62M Operating System Windows 10 My Question or Issue In this picture, you could see some song are unable in random mode. Since last week, I have be...

Alex

Spotify Legend

352 Views

1 replies

0 likes

Desktop Windows
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download using cellular data desktop

PlanPremium (Family)CountryAustraliaDeviceMicrosoft Surface Go 128GB 4GLTEOperating SystemWindows 10 Home My Question or IssueI've recently been using Spotify on my new Surface Go tablet, however upon trying to download playlist using my 40GB of data...

Casual Listener

Plan Premium (Family) Country Australia Device Microsoft Surface Go 128GB 4GLTE Operating System Windows 10 Home   My Question or Issue I've recently been using Spotify on my new Surfa...

Dian

Spotify Legend

1408 Views

5 replies

5 likes

  • 1408 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Desktop (Windows) won't install cause of allegedly Windows Store Version

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't install spotify via Download, because of alleged version from the microsoft/windows store. Although I fully deinstalled the version AND deinstalled the whole...

Casual Listener

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue I can't install spotify via Download, because of alleged version from the microsoft/windo...

honig07

Casual Listener

771 Views

5 replies

0 likes

  • 771 Views
  • 5 replies
  • 0 likes

When playing e.g. Daily or Genre Mix and Chromecast it to tv, it repeats the song as next

PlanPremiumCountryUnited KingdomDevice(PC, Android) My Question or IssueI will try my best to explain my issue as best as I can, but I have an issue at the moment is that when I Chromecast a Daily Mix or Genre-Mix, it somehow just plays the same song...

Casual Listener

  Plan Premium Country United Kingdom Device (PC, Android)   My Question or Issue I will try my best to explain my issue as best as I can, but I have an issue at the moment is that...

324 Views

0 replies

0 likes

Playlists
  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows 10 don't go on screen saver with spotify app!

When Spotify app run, Win 10 never go to the screen saver.I have to close the app manually. Any suggestion? Thx PlanPremiumBelgiumCountry DevicePCOperating SystemWin 10 (no creator update : the one before :=)

Casual Listener

When Spotify app run, Win 10 never go to the screen saver. I have to close the app manually.   Any suggestion?   Thx   Plan Premium BelgiumCountry   Device PC Operati...

Greenman1279

Newbie

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
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Superuser Contribution Add to Playlist Context Menu is HUGE

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 11 My Question or IssueI have one playlist in Spotify. Select a song -> right click -> add to playlist.I get a HUGE empty context menu with my one playlist WAY at the top.This is pretty c...

Gig Goer

Plan Premium Country United States Device PC Operating System Windows 11   My Question or Issue I have one playlist in Spotify. Select a song -> right click -> add to playlist. ...

Dian

Spotify Legend

618 Views

3 replies

0 likes

  • 618 Views
  • 3 replies
  • 0 likes