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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135245 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135245 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51867 Views
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  • 32 likes
  • Windows
  • 51867 Views
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  • 32 likes

Superuser Contribution Play Buttons on playlist thumbnail or recently played on Spotify desktop do not work. (GIF Included)

PlanPremiumCountryUnited States Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever i click the play buttons on thumbnails of songs or playlists, nothing happens. See gif: https://gyazo.com/fd77d1c639a380778a7f12f13fe...

  • Visitor
  •   Plan Premium Country United States     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Whenever i click the play buttons on thumb...
  • Ver
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify does not play with external speakers (desktop)

PlanFreeCountryBelgiumDeviceAsus Rog Strix GOperating SystemWindows 10 My Question or IssueHi,my spotify starts skipping every song when i have my desktop connected to an external speaker system, when i play it with the built in speaker prom my asus ...

  • Visitor
  •   Plan Free Country Belgium Device Asus Rog Strix G Operating System Windows 10   My Question or Issue Hi, my spotify starts skipping every song when i have my desktop connected...
  • Alex
  • Moderator
  • 991 Views
  • 3 replies
  • 2 likes
  • 991 Views
  • 3 replies
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Superuser Contribution Can't play song after connecting to another network

PlanPremiumCountrySwitzerland DeviceHP zBookOperating SystemWindows 10 My Question or IssueMy notebook is normally connected to a Docking Station which is connected to the internet by wire. After disconnecting from the dockingstation the notebook aut...

  • Visitor
  • Plan Premium Country Switzerland   Device HP zBook Operating System Windows 10   My Question or Issue My notebook is normally connected to a Docking Station which is connected to...
  • Mihail
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
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Superuser Contribution Spotify blocked on PC and Phone

Plan PremiumCountryU.SSamsung Galaxy 9, Windows PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBoth the Spotify app and website seem to be blocked from my pc and phone for some reason. The issue only occurs on my device...

  • Casual Listener
  • Plan  Premium Country U.S Samsung Galaxy 9, Windows PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Both the Spotify app and website seem ...
  • Jeremy
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
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Superuser Contribution Spotify Skipping songs on windows desktop

PlanPremiumCountryUSDeviceCustom Built DesktopOperating SystemWindows 10 My Question or IssueThis has been happening to me over several machines, but whenever I try to use the spotify app on windows 10, it starts just skipping through every song I tr...

  • Casual Listener
  • Plan Premium Country US Device Custom Built Desktop Operating System Windows 10   My Question or Issue This has been happening to me over several machines, but whenever I try to use th...
  • Jeremy
  • Moderator
  • 323 Views
  • 4 replies
  • 0 likes
  • 323 Views
  • 4 replies
  • 0 likes

Superuser Contribution Tesla web player stuck in different country

My Spotify account country setting is Iceland and works fine. Logged in with my own Spotify account into the Tesla player however it thinks it's in Norway even though the car has been relocated to Iceland since August 2017. The Tesla/Spotify player s...

  • Casual Listener
  • My Spotify account country setting is Iceland and works fine. Logged in with my own Spotify account into the Tesla player however it thinks it's in Norway even though the car has been relocated to Ic...
  • Mihail
  • Spotify Legend
  • 995 Views
  • 7 replies
  • 1 likes
  • 995 Views
  • 7 replies
  • 1 likes

Solved!! Not able to change playlist covers

Hi, it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. Please try again.'

  • Casual Listener
  • Hi,   it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. ...
  • Keanu_C
  • Spotify Star
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
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Solved!! Where do Playlists locate ?

UnlimitedDeviceLaptopOperating SystemWindows 10Due to continuous slowness in starting and searching (minutes and minutes) I perhaps should remove and reinstall the app. But what will happen to my Playlists, are they physically stored on my laptop (wh...

  • Casual Listener
  • Unlimited Device Laptop Operating System Windows 10 Due to continuous slowness in starting and searching (minutes and minutes) I perhaps should remove and reinstall the app. But what will happen...
  • markku18
  • Casual Listener
  • 145 Views
  • 2 replies
  • 0 likes
  • 145 Views
  • 2 replies
  • 0 likes

Solved!! Wrong song index selected on image click

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Bug FeedbackLet's say I have a playlist with 10 songs with static song indexes 1 to 10. Song index 1 will be shown at top and 10 at bottom.If I am playing the song with index 3(third from ...

  • Visitor
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Bug Feedback Let's say I have a playlist with 10 songs with static song indexes 1 to 10. Song index 1 will be sho...
  • TreyAnastasio
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Index bug
  • 188 Views
  • 1 replies
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Superuser Contribution [W10] Weird radio behavior

[Premium, United States, Desktop, Windows 10] When I select ‘Go to Song/Artist radio’ sometimes it generates a great station based on that specific song/artist, but it usually just generates a station that’s full of songs that I used to listen to tha...

  • Visitor
  • [Premium, United States, Desktop, Windows 10]   When I select ‘Go to Song/Artist radio’ sometimes it generates a great station based on that specific song/artist, but it usually just generate...
  • Ver
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • Radio
    Windows 10
  • 203 Views
  • 1 replies
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Superuser Contribution Queue management is extremely unintuitive

I used to use Google Play Music, I switched over to Spotify because GPM is going away and YouTube Music is awful in comparison. I like Spotify overall, but I just cannot get over how unintuitive queue management is with Spotify.With GPM, I had a queu...

  • Casual Listener
  • I used to use Google Play Music, I switched over to Spotify because GPM is going away and YouTube Music is awful in comparison. I like Spotify overall, but I just cannot get over how unintuitive queu...
  • adv_nomadic
  • Casual Listener
  • 298 Views
  • 2 replies
  • 4 likes
  • 298 Views
  • 2 replies
  • 4 likes

Superuser Contribution Local Files don't play anymore

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or IssueMy Spotify doesn't play my local files anymore, some months ago it suddenly stops playing them. The software identifies the files but won't play them anymore (you click on play an...

  • Visitor
  • Plan Premium Country Brazil Operating System Windows 10   My Question or Issue My Spotify doesn't play my local files anymore, some months ago it suddenly stops playing them. The softwar...
  • Ver
  • Spotify Legend
  • 178 Views
  • 1 replies
  • 2 likes
  • 178 Views
  • 1 replies
  • 2 likes

Superuser Contribution After 10 months, Spotify Desktop for Windows 10 Pro still now working

Plan: PremiumCountry: United states DeviceRyzen x86 PCOperating SystemWindows 10 Pro My Question or IssueI know a lot of fixes have happened in the last 10 months for the desktop application, however it is still not working for me. It at least starts...

  • Visitor
  • Plan: Premium Country: United states   Device Ryzen x86 PC Operating System Windows 10 Pro   My Question or Issue I know a lot of fixes have happened in the last 10 months for th...
  • Ver
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 1 likes
  • 214 Views
  • 1 replies
  • 1 likes

Audio interface problem

PlanFree/PremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey,Whenever I plug my headphones into my audio interface it says: Spotify can't play th...

  • Casual Listener
  • Plan Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, W...
  • Sebasty
  • Spotify Star
  • 1152 Views
  • 3 replies
  • 1 likes
  • 1152 Views
  • 3 replies
  • 1 likes

Superuser Contribution Recently Played is bugged

I'm using Spotify desktop app on Windows 10 Pro v2004 . Even though other sections work perfectly, I can only see the first half of the "Recently Played" section on my screen.

  • Visitor
  • I'm using Spotify desktop app on Windows 10 Pro v2004 . Even though other sections work perfectly, I can only see the first half of the "Recently Played" section on my screen.
  • Ver
  • Spotify Legend
  • 443 Views
  • 3 replies
  • 1 likes
  • 443 Views
  • 3 replies
  • 1 likes

Superuser Contribution No es posible reproducir la cancion actual

PlanPremiumCountryVenezuelaOperating SystemWindows 10 My Question or IssueTengo bastante tiempo siendo premium y recientemente tengo este problema, le doy a reproducir cualquier cancion y despues de unos segundos me sale un mensaje que dice que no es...

  • Newbie
  • Plan Premium Country Venezuela Operating System Windows 10   My Question or Issue Tengo bastante tiempo siendo premium y recientemente tengo este problema, le doy a reproducir cualquier ...
  • Ivan
  • Spotify Legend
  • 573 Views
  • 1 replies
  • 1 likes
  • 573 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Connect

PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 8.1Hello, i can't use spotify connect in the desktop app. If i am listening on my android phone or android TV, these devices won't appear on desktop app for some reason.They appear if i u...

  • Visitor
  • Plan Premium Country Portugal Device Desktop Operating System Windows 8.1 Hello, i can't use spotify connect in the desktop app. If i am listening on my android phone or android TV, these dev...
  • Ver
  • Spotify Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duplicate and badly sorted favorite albums

Hi all, I’ve got some issues with my Albums library on a few of the first albums I had marked as favorites. Please check here the video capture I’ve made (https://drive.google.com/file/d/1TvrlLM6FOp87h8yVHaAOLiBOYdZoNy1B/view?usp=sharingOn sort by ar...

  • Visitor
  • Hi all, I’ve got some issues with my Albums library on a few of the first albums I had marked as favorites. Please check here the video capture I’ve made (https://drive.google.com/file/d/1TvrlLM6...
  • Ivan
  • Spotify Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • Album library
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can only play songs that are on a playlist or that are saved

PlanPremiumCountryU.S.Operating SystemWindows 10 My Question or IssueRecently my desktop Spotify app has been unable to play songs that aren't on a playlist or that aren't saved. If I restart or reinstall Spotify it works normally for a few hours, bu...

  • Visitor
  • Plan Premium Country U.S. Operating System Windows 10   My Question or Issue Recently my desktop Spotify app has been unable to play songs that aren't on a playlist or that aren't saved....
  • Ver
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution The deployment operation failed because the specified application needs to be registered first.

DeviceDell LatitudeOperating SystemWindows 10 Pro My Question or IssueNormally when I start my laptop, Spotify starts automatically, however this morning the following error appears:C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.144.538.0_x86_...

  • Visitor
  • Device Dell Latitude Operating System Windows 10 Pro   My Question or Issue Normally when I start my laptop, Spotify starts automatically, however this morning the following error appears:...
  • Ver
  • Spotify Legend
  • 898 Views
  • 1 replies
  • 0 likes
  • 898 Views
  • 1 replies
  • 0 likes