Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1024 Views
1 replies
4 likes

1024 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140263 Views
0 replies
26 likes
Mac
Windows

140263 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55741 Views
0 replies
33 likes
Windows

55741 Views
0 replies
33 likes

Superuser Contribution [DESKTOP] New UI has broken top part of the screen in full screen

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...

TheLittleGina
Regular
Plan Premium Country United States Operating System Windows 10 My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...
2021-04-19 10:59:53 AM
2021-04-20 6:10:08 PM
CarlosE
Moderator
306 Views
1 replies
0 likes

306 Views
1 replies
0 likes

Solved!!Superuser Contribution Alternate album releases / "1 more release" not available after update

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Spotify Version1.1.56.595.g2d2da0de-a My Question or Issuei am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album p...

rusteford
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 Spotify Version 1.1.56.595.g2d2da0de-a My Question or Issue i am no longer able to toggle between alternate releases o...
2021-04-12 5:21:45 PM
2021-04-20 12:50:14 PM
rusteford
Casual Listener
758 Views
2 replies
0 likes

758 Views
2 replies
0 likes

Solved!!Superuser Contribution Windows 10 - No sound from spotify

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using the desktop version. A few days ago, I stopped getting any sound out of Spotify I first ...

lpinho
Regular
Plan Premium Country Portugal Device Laptop Operating System Windows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using ...
2021-04-07 12:52:23 PM
2021-04-20 9:49:54 AM
lpinho
Regular
633 Views
8 replies
0 likes

633 Views
8 replies
0 likes

Superuser Contribution Connect to a device won't work

Windows 10 enterprise 20H2Spotify and Sonos new installation.Premium family account.Netherlands and I'm a Dutch native speaker.Because I experienced next problems I reinstalled both Spotify and Sonos, after deleting them thoroughly, again. Same probl...

Kostenzer
Casual Listener
Windows 10 enterprise 20H2 Spotify and Sonos new installation. Premium family account. Netherlands and I'm a Dutch native speaker. Because I experienced next problems I reinstalled both Spotify a...
2021-03-31 12:38:17 AM
2021-04-20 9:19:45 AM
Mihail
Spotify Legend
1015 Views
8 replies
0 likes

1015 Views
8 replies
0 likes

Superuser Contribution Spotify pc recommended song not showing

PlanPremiumCountryUSADeviceWindows PCOperating System Windows 10 My Question or IssueSo every so often the recommended sections just disappears and in order to see it again i have to make a new playlist. Theres times though where it wont show up on m...

draconic_flames
Casual Listener
Plan Premium Country USA Device Windows PC Operating System Windows 10 My Question or Issue So every so often the recommended sections just disappears and in order to see it ag...
2020-12-30 1:58:27 AM
2021-04-20 8:40:03 AM
Ivan
Spotify Legend
296 Views
5 replies
0 likes

296 Views
5 replies
0 likes

Superuser Contribution Spotify is ALWAYS ON TOP (Windows 10) and unusable

For the past few days, my Spotify app on Windows 10 is stuck always on top. I can't tab to other open programs. I can't even tab to (or access in any way) a pop-up dialogue box generated by the Spotify app itself. I can minimize the app but as soon a...

downtime68
Music Fan
For the past few days, my Spotify app on Windows 10 is stuck always on top. I can't tab to other open programs. I can't even tab to (or access in any way) a pop-up dialogue box generated by the Spoti...
2018-06-23 6:57:47 AM
2021-04-20 8:14:27 AM
Ivan
Spotify Legend
29037 Views
14 replies
3 likes
Always on Top
Windows 10

29037 Views
14 replies
3 likes

Superuser Contribution Weird reverb effect happening only on Spotify

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issue does not happen on Spotify on Chrome 57.0.2936.0.

dandu3
Newbie
So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issu...
2016-11-29 10:23:57 PM
2021-04-20 1:34:37 AM
Novy
Moderator
1475 Views
6 replies
3 likes
Windows

1475 Views
6 replies
3 likes

Superuser Contribution Where is the album column in playlists? Why was it taken out?

PlanFree/PremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhat happened to the album column in playlists? It was there until the latest update of the Spotify Desktop App for Windows of 10/29 19. I find that extr...

billsech
Casual Listener
Plan Free/Premium Country USA Device Windows 10 PC Operating System Windows 10 Home My Question or Issue What happened to the album column in playlists? It was there until the latest...
2019-10-30 1:01:19 PM
2021-04-19 11:24:12 PM
Eni
Moderator
1507 Views
6 replies
2 likes

1507 Views
6 replies
2 likes

Superuser Contribution Audio distortion in all songs

Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minute, the audio gets distorted / crumbles (like in the attached...

Niklas_mp3
Casual Listener
Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minut...
2019-07-14 5:57:45 PM
2021-04-19 9:36:16 PM
Lasion
Regular
10191 Views
21 replies
0 likes
Audio Effects
Crumbling
distortion
Windows 10

10191 Views
21 replies
0 likes

Bitrate quality when streaming to "another device"

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?

user-removed
Visitor
Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...
2021-04-19 4:03:17 AM
2021-04-19 8:48:30 PM
user-removed
Not applicable
324 Views
1 replies
0 likes
bitrate
Connect
web app

324 Views
1 replies
0 likes

Superuser Contribution Spotify Windows 10 "Made For You" library sections cut off

PlanPremiumCountryAustriaDeviceAcer Predator Helios 300Operating SystemWindows 10 20H2 (Build 19042.867)Spotify Build1.1.54.592.gc0b20638 My Question or IssueEvery time I open the "Made For You" library, a weird bug occurs. The "Uniquely Yours" secti...

MarvinSkilla
Regular
Plan Premium Country Austria Device Acer Predator Helios 300 Operating System Windows 10 20H2 (Build 19042.867) Spotify Build 1.1.54.592.gc0b20638 My Question or Issue Every time I...
2021-03-23 7:23:48 AM
2021-04-19 8:14:16 PM
Novy
Moderator
608 Views
13 replies
0 likes

608 Views
13 replies
0 likes

Superuser Contribution Songs, playlists gone & cant listen along to friends on discord

PlanPremiumCountryUSADeviceDell G3 15Operating SystemWindows 10 My Question or IssueI decided to clean up my laptop and deleted all my Spotify files thinking that if i reinstall Spotify it will be fine but when i did my songs and play list were missi...

MissDutchen
Casual Listener
Plan Premium Country USA Device Dell G3 15 Operating System Windows 10 My Question or Issue I decided to clean up my laptop and deleted all my Spotify files thinking that if ...
2021-04-03 12:35:44 AM
2021-04-19 3:34:51 PM
Ivan
Spotify Legend
335 Views
3 replies
0 likes

335 Views
3 replies
0 likes

Superuser Contribution Every time I unpause a song, it plays but with no sound.

PlanPremiumCountryUnited States DeviceHP Pavilion x360 Touchscreen 2-in-1Operating SystemWindows 10 My Question or IssueIt seems as though after the last forced Windows 10 update, my Spotify app has been having a slight issue. When I first open the a...

Matvelkidd314
Newbie
Plan Premium Country United States Device HP Pavilion x360 Touchscreen 2-in-1 Operating System Windows 10 My Question or Issue It seems as though after the last forced Windows ...
2021-04-17 6:48:05 AM
2021-04-19 1:14:47 PM
Mario
Spotify Legend
764 Views
1 replies
0 likes

764 Views
1 replies
0 likes

Superuser Contribution Sorting by duration fails to correctly order songs of smilar length

I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that are of equivalent length will be shown in the playlist in...

Ronnoc527
Newbie
I'm not certain as to whether this problem existed in the previous UI but I am currently using the most recent version of Spotify on Windows 10. When sorting a playlist by duration, songs that...
2021-04-17 5:13:40 AM
2021-04-19 12:45:02 PM
Mario
Spotify Legend
289 Views
1 replies
0 likes

289 Views
1 replies
0 likes

Superuser Contribution Lagging and sluggishness when changing songs

PlanFreeCountryJordanDevicePCOperating SystemWindows 10 My Question or IssueHello everybody , so my problem is in the windows 10 apps :when i press play for a song it might play but the time bar lags behind for 4 or 5 seconds , if i press next the pr...

yq197
Visitor
Plan Free Country Jordan Device PC Operating System Windows 10 My Question or Issue Hello everybody , so my problem is in the windows 10 apps : when i press play for a song it might...
2021-04-17 2:58:27 AM
2021-04-19 12:25:56 PM
Ver
Spotify Legend
567 Views
1 replies
1 likes

567 Views
1 replies
1 likes

Superuser Contribution Tracks missing from Liked songs playlist on Windows desktop software

PlanPremiumCountryAustraliaDeviceDell G5 Laptop Operating SystemWindows 10My Question or IssueAbout 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing on the windows desktop software. I have around 9000 tracks in my liked so...

stearem
Visitor
Plan Premium Country Australia Device Dell G5 Laptop Operating System Windows 10 My Question or Issue About 2 weeks ago I noticed that about 60% of my liked songs tracks aren't showing...
2021-04-17 2:37:58 AM
2021-04-19 12:16:34 PM
Mario
Spotify Legend
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Solved!! No Local Folder Being Shown

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify recently updated and now the "Local Files" folder has disappeared. The "Show Local Files" preference is enabled, but there is no folder with the local files show...

fkyouformakingm
Casual Listener
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Spotify recently updated and now the "Local Files" folder has disappeared. The "Show Lo...
2021-04-18 12:43:56 AM
2021-04-19 6:25:57 AM
LemonAid
Music Fan
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Superuser Contribution (Windows) Ctrl-X broken in playlists

I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer. Would be really, really nice if this got fixed, because moving tracks around in a big playlist by dragging and dropping is a real hassle.

naigewron
Newbie
I see Ctrl-X is still part of the documentation, but it doesn't seem to work on the Windows client any longer. Would be really, really nice if this got fixed, because moving tracks around in...
2021-04-16 6:28:10 PM
2021-04-19 1:05:06 AM
Novy
Moderator
256 Views
1 replies
5 likes

256 Views
1 replies
5 likes

Solved!!Superuser Contribution Can't start continuous playback because button to display tracks in artist's discography is missing

PlanPremium FamilyDevicePCOperating SystemWindows 10 My Question or IssuePreviously, it was possible to start playing artist's album's tracks one after another. When one album ended, the second in order would start playing automatically.This behavior...

nimareq
Gig Goer
Plan Premium Family Device PC Operating System Windows 10 My Question or Issue Previously, it was possible to start playing artist's album's tracks one after another. When one album ...
2021-04-16 4:50:55 PM
2021-04-18 10:41:27 PM
Novy
Moderator
319 Views
1 replies
0 likes
feature missing
regression
UI

319 Views
1 replies
0 likes

Superuser Contribution I CANNOT get my songs to sync to my iPhone

Y’all I am DESPERATE here. I can’t get my local songs to sync to my iPhone and I’ve tried EVERYTHING. Cleared my cache, turned off my fire wall, downloaded the songs to play offline, checked local files were selected.... NOTHING WORKS. For some reaso...

lindsindor
Casual Listener
Y’all I am DESPERATE here. I can’t get my local songs to sync to my iPhone and I’ve tried EVERYTHING. Cleared my cache, turned off my fire wall, downloaded the songs to play offline, checked local fi...
2021-04-16 7:00:18 AM
2021-04-18 9:02:44 PM
Novy
Moderator
216 Views
1 replies
0 likes

216 Views
1 replies
0 likes

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