Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80676 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
773142 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17233 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is brilliant. The overall sound v versatility is well thought through and works for most users. Using it at home, away, in the car or on foot I love the way it works. However I'm not most users. For mid to high end audio the sound quality is ...
Spotify is brilliant. The overall sound v versatility is well thought through and works for most users. Using it at home, away, in the car or on foot I love the way it works. ...
Roadie
12294 Views
14 replies
37 likes
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10VersionSpotify for Windows1.1.91.824.g07f1e963 My Question or IssueSometimes, randomly, the song I'm listening to will stop playing, but the seekbar continues playing. The only way I can fi...
Plan Premium Country Australia Device PC Operating System Windows 10 Version Spotify for Windows 1.1.91.824.g07f1e963 My Question or Issue Sometimes, randomly, the song I'm listen...
Spotify Legend
508 Views
3 replies
0 likes
So I spent hours trying to find a solution for this issue to no avail. I came across 2 other posts that mention a similar issue, but still can't find a way to fix it.https://community.spotify.com/t5/Desktop-Windows/Wrong-quot-Date-Added-quot-on-songs...
So I spent hours trying to find a solution for this issue to no avail. I came across 2 other posts that mention a similar issue, but still can't find a way to fix it. https://community.spotify.com/t...
Casual Listener
2294 Views
9 replies
3 likes
So, Spotify usually runs no problems. However, as soon as I join a call on Discord, the sound mutes itself. It shows the song is playing, but it doesn't broadcast the sound. I've fully uninstalled and reinstalled both apps, I've checked my volume mix...
So, Spotify usually runs no problems. However, as soon as I join a call on Discord, the sound mutes itself. It shows the song is playing, but it doesn't broadcast the sound. I've fully uninstalled an...
Visitor
29991 Views
4 replies
0 likes
I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends or do something else, you listen to music, but som...
I suggest adding an option to the PC version in the settings-mute music when you click the button and turn it on when you click it again. It often happens that when you play, communicate with friends...
Casual Listener
22226 Views
4 replies
3 likes
PlanPremiumCountryMalaysiaDeviceChrome Version 95.0.4638.**bleep** (Official Build) (64-bit)Operating SystemWindows 10 Thinkpad P51 My Question or IssueWhen i play an album and i dont set it to repeat i only want to listen to it once. BUT lately,i) S...
Plan Premium Country Malaysia Device Chrome Version 95.0.4638.**bleep** (Official Build) (64-bit) Operating System Windows 10 Thinkpad P51 My Question or Issue When i...
Moderator
645 Views
3 replies
0 likes
PlanFreeCountryTurkeyDeviceAn 2012 before asus something laptopOperating Systemwindows 10 My Question or IssueI just updated to 1.1.91.824.g07f1e963 update and fonts look so odd i mean theyre nice but they have so much space between song name-artist ...
Plan Free Country Turkey Device An 2012 before asus something laptop Operating System windows 10 My Question or Issue I just updated to 1.1.91.824.g07f1e963 update and fonts loo...
Roadie
1223 Views
5 replies
1 likes
PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or IssueNone of the country flag emoji's display taken from https://emojipedia.org/flags/ Note that the regular flags (white flag, black flag, pirate flag etc.) do work, ...
Plan Premium Country Netherlands Device Laptop Operating System Windows 10 My Question or Issue None of the country flag emoji's display taken from https://emojipedia.org/flags/ &nb...
Regular
19495 Views
2 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows10 My Question or IssueIn the Web player I can't search any song. Idk if my computer just doesn't like Spotify, because this is another thing that doesn't work, or what. I used to use the app but...
Plan Premium Country Poland Device PC Operating System Windows10 My Question or Issue In the Web player I can't search any song. Idk if my computer just doesn't like Spotify, because...
Visitor
13469 Views
9 replies
7 likes
Yo, so I just tried to start a collaborative playlist with one of my dear friends. After a while I figured out that somehow collab playlists are made intantly private which is good and fixes the trolls editing these playlists. However, since the mess...
Yo, so I just tried to start a collaborative playlist with one of my dear friends. After a while I figured out that somehow collab playlists are made intantly private which is good and fixes the trol...
Newbie
11070 Views
2 replies
10 likes
PlanPremiumCountryDeutschlandDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Pioneer Anlage / PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)WIN 10 My Question or IssueIch kann plötzlich über LAN keine Verbindung mehr vom PC zur An...
Plan Premium Country Deutschland Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Pioneer Anlage / PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) WIN 10 ...
302 Views
0 replies
0 likes
Plan Premium Country New Zealand Device (HP Laptop) Operating System (Windows 10) IssueWhen listening to music on my laptop, the sound quality is terrible on the Spotify app when listeing through headphones. It sounds perfectly fine with the same hea...
Plan Premium Country New Zealand Device (HP Laptop) Operating System (Windows 10) Issue When listening to music on my laptop, the sound quality is terribl...
Newbie
6090 Views
3 replies
3 likes
PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSo, this is a new issue for me and probably for other people. Even though I can search stuff and play/like songs, when I go to an artist's page and click on one of their albums,...
Plan Free Country USA Device PC Operating System Windows 10 My Question or Issue So, this is a new issue for me and probably for other people. Even though I can search stuff ...
558 Views
0 replies
2 likes
PlanPremium CountryAustria DeviceLenovo Laptop Operating SystemWindows 11 Hello, I have a problem with enabling/disabling anything under Settings > Display (friend activity, desktop overlay when using media keys and show announcements about new relea...
Plan Premium Country Austria Device Lenovo Laptop Operating System Windows 11 Hello, I have a problem with enabling/disabling anything under Settings > Disp...
Spotify Star
492 Views
1 replies
1 likes
PlanPremiumCountryVietnamDeviceSportify for WindowsOperating SystemWindows 10 My Question or Issue:Dear support team,Can you help fix the lyric function work with Unicode characters? The lyrics display well on mobile but seem not to support our langu...
Plan Premium Country Vietnam Device Sportify for Windows Operating System Windows 10 My Question or Issue: Dear support team, Can you help fix the lyric function work with Unicode c...
Moderator
1026 Views
3 replies
0 likes
For about 10 days, I am unable to play any song or podcast on my PC, I get an error messege with "Spotify can't play this right now". I tried the downloadable app and Microsoft Store one, disabled acceleration, reinstalled, checked AppData folder and...
For about 10 days, I am unable to play any song or podcast on my PC, I get an error messege with "Spotify can't play this right now". I tried the downloadable app and Microsoft Store one, disabled ac...
Spotify Legend
4005 Views
14 replies
0 likes
PlanPremiumCountrySpainDevicePersonal ComputerOperating SystemWindows 10 My Question or Issue Hi! I've been getting this message after I close Spotify (it usually bugs and I can't search for any music nor see my music inside Liked Songs or playlists)...
Plan Premium Country Spain Device Personal Computer Operating System Windows 10 My Question or Issue Hi! I've been getting this message after I close Spotify (it usually bugs...
Moderator
75988 Views
53 replies
15 likes
PlanFreeCountryUnited StatesDeviceWindowsOperating SystemWindows 10 My Question or IssueSpotify is not starting no matter what I do. I have restarted my device multiple times, re-installed Spotify many times, and my issue isn't fixed. I have uninstal...
Plan Free Country United States Device Windows Operating System Windows 10 My Question or Issue Spotify is not starting no matter what I do. I have restarted my device multip...
Casual Listener
710 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceHP laptop and gaming pcOperating SystemWindows 10 My Question or IssueI hav downloaded spotify on both my computers, but the one on my laptop works better. I can change what order to play the songs (latest added, date, l...
Plan Premium Country Norway Device HP laptop and gaming pc Operating System Windows 10 My Question or Issue I hav downloaded spotify on both my computers, but the one on my l...
Moderator
596 Views
1 replies
0 likes
The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app.See picture below.I can't ready any of the album titles or have any clue as to which one I'm looking for.Selecting the List view is not an option because ...
The current discography view is totally unreadable or maybe broken in the Desktop (Windows) app. See picture below. I can't ready any of the album titles or have any clue as to which one I'm lookin...
Moderator
509 Views
1 replies
0 likes
