Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 104095 Views
  • 82 replies
  • 27 likes
  • 104095 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107846 Views
  • 291 replies
  • 22 likes
  • 107846 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8067 Views
  • 1 replies
  • 6 likes
  • 8067 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148865 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148865 Views
  • 0 replies
  • 26 likes

Solved!! Clicking album art doesn't highlight current song playing

Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that isn't currently playing). I've had this issue for a...

  • Casual Listener
  • Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that ...
  • AdamDamon
  • Spotify Star
  • 1093 Views
  • 6 replies
  • 2 likes
  • 1093 Views
  • 6 replies
  • 2 likes

Several issues when using VPN

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Spotify app have risen: I am unable to play songs from any artist page;Spotify...

  • Casual Listener
  • Plan Premium Country Portugal Device PC Operating System Windows 10   My Question or Issue I use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Sp...
  • lettuze
  • Casual Listener
  • 855 Views
  • 2 replies
  • 2 likes
  • VPN
    VPN Issues
  • 855 Views
  • 2 replies
  • 2 likes

Superuser Contribution Web player not showing podcast episodes - all podcasts showing same blank page

PlanPremiumCountryUSDeviceMultiple PC's and laptopsOperating SystemWin 10 My Question or IssueWeb player is showing a blank page when going to any podcast. The navigation bar on the left remains but the rest is the same as the image below.Tried diffe...

  • Newbie
  • Plan Premium Country US Device Multiple PC's and laptops Operating System Win 10   My Question or Issue Web player is showing a blank page when going to any podcast. The navigation bar...
  • Dian
  • Spotify Legend
  • 938 Views
  • 3 replies
  • 1 likes
  • 938 Views
  • 3 replies
  • 1 likes

Superuser Contribution No Video on Windows 10 desktop app but Brave browser working fine.

PlanPremiumCountry NZ DeviceWindows 10 PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Country  NZ   Device Windows 10 PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify play random songs when a playlist finishes?

My Question or IssueAt the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The problem for me is that they usually aren't that similar to some ...

  • Newbie
  • My Question or Issue At the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to.  The probl...
  • AdamDamon
  • Spotify Star
  • 10265 Views
  • 5 replies
  • 0 likes
  • 10265 Views
  • 5 replies
  • 0 likes

Solved!! Spotify crashes immediately -- every time.

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI have spent a lot of time trying to figure this out on my own. I am NOT very "computer-wise" so it's been a challenge. Spotify has been crashing within 2-3 seconds every time...

  • Newbie
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue I have spent a lot of time trying to figure this out on my own.  I am NOT very "computer-...
  • Taylith
  • Community Legend
  • 468 Views
  • 1 replies
  • 3 likes
  • 468 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

  • Casual Listener
  •   Plan Premium Country USA Device PC Operating System Win10   My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, but ...
  • erkyp3rky
  • Casual Listener
  • 840 Views
  • 5 replies
  • 0 likes
  • unable to play
  • 840 Views
  • 5 replies
  • 0 likes

Superuser Contribution No Spotify Connect with Argon Stream2

I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great.Shortly, I bought a used Argon Stream2. Internet radio and local network audio works great. But I can't...

  • Casual Listener
  • I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great. Shortly, I bought a used Argon Stream2. Internet r...
  • digilb
  • Casual Listener
  • 1989 Views
  • 3 replies
  • 0 likes
  • 1989 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify desktop app crashing

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

  • Casual Listener
  • Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers
  • Eni
  • Moderator
  • 778 Views
  • 7 replies
  • 0 likes
  • 778 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

  • Newbie
  • Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044   My Question or Issue When using Spotify connect with my iPhone an...
  • Dian
  • Spotify Legend
  • 1042 Views
  • 1 replies
  • 0 likes
  • iOS 15
    SpotifyConnect
    Windows 10
  • 1042 Views
  • 1 replies
  • 0 likes

Superuser Contribution desktop app (windows 11) won't download playlists or sync to other devices

it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.

  • Casual Listener
  • it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.
  • Dian
  • Spotify Legend
  • 377 Views
  • 3 replies
  • 0 likes
  • 377 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows app permanently in offline mode, but all other devices work. Help?

When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it will not show me friend status. However, Spotify will...

  • Casual Listener
  • When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it wi...
  • Eni
  • Moderator
  • 313 Views
  • 3 replies
  • 0 likes
  • 313 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 11: can't change songs and won't stop unless I kill all the processes in the task manager

PlanPremiumCountryNetherlandsDeviceDell laptopOperating SystemWindows 11 My Question or IssueAfter running for a while, I cannot start a new song (it just keeps playing the current song) and I cannot close the app, unless I kill every Spotify process...

  • Visitor
  • Plan Premium Country Netherlands Device Dell laptop Operating System Windows 11   My Question or Issue After running for a while, I cannot start a new song (it just keeps playing the c...
  • Dian
  • Spotify Legend
  • 936 Views
  • 1 replies
  • 0 likes
  • 936 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fullscreen on desktop app not available

I don't know why because i have seen people access this feature but for some reason i cant play my songs in Fullscreen.

  • Visitor
  • I don't know why because i have seen people access this feature but for some reason i cant play my songs in Fullscreen.
  • Dian
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Search function not working

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the search function on Web Player is not showing any results when I search popular terms of bands or songs that are inputted correctly. I have l...

  • Music Fan
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the search function on Web Player is not showing any results ...
  • Yordan
  • Moderator
  • 1369 Views
  • 7 replies
  • 4 likes
  • 1369 Views
  • 7 replies
  • 4 likes

Superuser Contribution Can't play anything on Spotify

Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the control panel. not even in the microsoft store. Same...

  • Casual Listener
  • Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the c...
  • OscarDC
  • Moderator
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Escuchar todas las ads de Spotify

Existe alguna playlist donde pueda encontrar todas las publicidades de Spotify? estoy necesitando escucharlas todas.

  • Casual Listener
  • Existe alguna playlist donde pueda encontrar todas las publicidades de Spotify? estoy necesitando escucharlas todas.
  • guillemurto
  • Casual Listener
  • 541 Views
  • 2 replies
  • 0 likes
  • publicidad
    spot
    Spotify
  • 541 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep getting logged out and downloads deleted

I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just log back in. That was until now, when I have some s...

  • Casual Listener
  • I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just ...
  • Jeremy
  • Spotify Legend
  • 939 Views
  • 3 replies
  • 0 likes
  • 939 Views
  • 3 replies
  • 0 likes

Spotify on browser getting crashed when turning on a song

Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ( my web browser is Chrome version 103). Thanks a l...

  • Newbie
  • Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ...
  • Bella_K
  • Composer
  • 1885 Views
  • 1 replies
  • 0 likes
  • 1885 Views
  • 1 replies
  • 0 likes

when i log into an account spotify doesnt work anymore

hey,i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore. also i cant log out of my account because everythin...

  • Newbie
  • hey, i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore...
  • Bella_K
  • Composer
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes