Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74645 Views
79 replies
27 likes

74645 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89442 Views
285 replies
22 likes

89442 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6407 Views
1 replies
6 likes

6407 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146889 Views
0 replies
26 likes
Mac
Windows

146889 Views
0 replies
26 likes

Superuser Contribution Spotify playing random songs not in playlist

PlanPremiumCountryAustraliaDeviceDesktop PC and iPhone 13Operating SystemWindows 10, IOS 15 My Question or IssueWhen playing a song in my playlist, the next songs to play after are not in the playlist nor in the recommended. I have turned off autopla...

Henzar
Visitor
Plan Premium Country Australia Device Desktop PC and iPhone 13 Operating System Windows 10, IOS 15 My Question or Issue When playing a song in my playlist, the next songs to play aft...
2022-05-17 9:43:39 AM
2022-05-18 6:21:25 PM
Eni
Moderator
408 Views
1 replies
0 likes

408 Views
1 replies
0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueAs stated in the title I cannot play any music and get an error saying Spotify can't play this right now. If you have the file on your computer you can import it. I have del...

itmeleftie
Visitor
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue As stated in the title I cannot play any music and get an error saying Spotify can...
2019-12-05 3:09:22 PM
2022-05-18 3:04:17 PM
Dian
Spotify Legend
2132 Views
9 replies
1 likes

2132 Views
9 replies
1 likes

Superuser Contribution Still Unable to Dislike Songs

PlanPremiumCountryUSADevicePCOperating SystemWin11 It's been over two years since I had first seen this issue addressed. It has been at least that long since I had last brought it up. And yet, there has been no change in this disparity between the mo...

rathizard
Newbie
Plan Premium Country USA Device PC Operating System Win11 It's been over two years since I had first seen this issue addressed. It has been at least that long since I had last brought...
2022-03-30 3:40:54 AM
2022-05-18 2:31:43 PM
Dian
Spotify Legend
636 Views
8 replies
2 likes

636 Views
8 replies
2 likes

Superuser Contribution the year 2022 still playing random song

The WorldOperating SystemWindows 10 I think I've never had this issue before but now my spotify is playing random song totally out of nowhere, its not from the bottom list with recommandations. As I have written to youtube, google, facebook- sorry me...

Spotter9
Music Fan
The World Operating System Windows 10 I think I've never had this issue before but now my spotify is playing random song totally out of nowhere, its not from the bottom list with recommand...
2022-05-03 8:46:16 AM
2022-05-18 11:48:27 AM
Dian
Spotify Legend
393 Views
5 replies
0 likes

393 Views
5 replies
0 likes

Superuser Contribution can not remove song from i liked

PlanPremium Operating Systemwin10My Question or Issuei have some local songs,now i deteled these local songs from my pc,and i want to remove it from i liked songs.but when i do that.is says something went wronghow i fix that?i dont have same problem ...

a8778700
Casual Listener
Plan Premium Operating System win10 My Question or Issue i have some local songs,now i deteled these local songs from my pc,and i want to remove it from i liked songs.but...
2022-05-13 9:57:39 PM
2022-05-18 11:37:50 AM
Kiril
Moderator
494 Views
2 replies
0 likes

494 Views
2 replies
0 likes

Superuser Contribution Can't play local songs from Android on PC if they have bitrate below 192kb/s

PlanPremium Operating SystemWindows 10 My Question or IssueI was adding my local songs to favourites on my phone with Android when I realised that I can't play some songs. Both PC and Android have the exactly same audio file in local files.After chec...

mega444
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue I was adding my local songs to favourites on my phone with Android when I realised that I can't play some songs. Bot...
2022-05-12 1:12:35 PM
2022-05-17 11:38:25 PM
Eni
Moderator
319 Views
3 replies
0 likes

319 Views
3 replies
0 likes

Superuser Contribution [Desktop] Album cover art quality is awful

PlanPremiumCountryItalyDeviceASUS Operating SystemWindows 10 My Question or IssueHi, I've seen that since the latest design/UI update the quality of the album covers art in the desktop app is awful.I listen a lot of music on Spotify from desktop, whe...

statuebeats
Newbie
Plan Premium Country Italy Device ASUS Operating System Windows 10 My Question or Issue Hi, I've seen that since the latest design/UI update the quality of the album covers art...
2021-10-29 2:17:25 PM
2022-05-16 1:01:49 PM
evydaemon
Casual Listener
786 Views
3 replies
0 likes

786 Views
3 replies
0 likes

Spotify pauses in web player or app

Plan- PremiumCountry- USA Device- PC Google Chrome/Desktop AppOperating System- Windows 10 I have found that if I am watching a Podcast that every thirty seconds or so the video pauses and is not able to be restarted . I have reinstalled the desktop ...

Jamesjulian86
Newbie
Plan- Premium Country- USA Device- PC Google Chrome/Desktop App Operating System- Windows 10 I have found that if I am watching a Podcast that every thirty seconds or so the v...
2022-05-14 8:01:57 PM
2022-05-15 4:48:48 PM
Amayy
Spotify Star
240 Views
1 replies
0 likes

240 Views
1 replies
0 likes

Dropdown menu not scrollable - cropped

PlanPremiumCountryCzechiaDeviceLenovo ThinkPad T490Operating SystemWindows 10 21H1 My Question or IssueI have stumbled upon an issue with the dropdown menu in the desktop app when I try to share a song. Have to close it, scroll the inner section and ...

nolikob
Newbie
Plan Premium Country Czechia Device Lenovo ThinkPad T490 Operating System Windows 10 21H1 My Question or Issue I have stumbled upon an issue with the dropdown menu in the desktop app...
2021-10-01 12:55:59 PM
2022-05-14 5:16:22 PM
Amayy
Spotify Star
182 Views
1 replies
0 likes

182 Views
1 replies
0 likes

Lyrics display on PC very unpleasant, only 3 lines that jump halfway.

Plan: PremiumCountry: NetherlandsDevice: PCOperating System: Win11 My Question or Issue:The new Lyrics option does not work good on pc...it works great on android as there it shows the lyrics as a whole and in some cases even highlights (approximatel...

peterwassink
Regular
Plan: Premium Country: Netherlands Device: PC Operating System: Win11 My Question or Issue: The new Lyrics option does not work good on pc ...it works great on android as...
2022-04-14 8:41:32 PM
2022-05-14 4:28:35 PM
Amayy
Spotify Star
1013 Views
1 replies
0 likes

1013 Views
1 replies
0 likes

Superuser Contribution Inability to change Offline Storage Location

PlanPremium CountryMalaysia DeviceInspiron 5570 Operating SystemWindows 11 My Question or IssueI am unable to change the offline storage location. After attempting to change it, it shows the default location after restarting the application. I have p...

JacobLJL
Casual Listener
Plan Premium Country Malaysia Device Inspiron 5570 Operating System Windows 11 My Question or Issue I am unable to change the offline storage location. After ...
2022-05-06 8:00:26 PM
2022-05-14 7:17:34 AM
JacobLJL
Casual Listener
289 Views
2 replies
0 likes

289 Views
2 replies
0 likes

Superuser Contribution [Desktop][Friend Feed] remove facebook tab on pc Version

Why can we not remove the big black bar thats just taking away space!?I dont have facebook and dont want to look att friends tab when i have spotify open... add more social media and make it possible to hide it!!!!

Cenimm
Regular
Why can we not remove the big black bar thats just taking away space!? I dont have facebook and dont want to look att friends tab when i have spotify open... add more social media and make it...
2022-03-15 7:58:55 PM
2022-05-13 7:54:25 PM
Eni
Moderator
484 Views
3 replies
0 likes
Desktop
Friend Feed

484 Views
3 replies
0 likes

Superuser Contribution [Desktop][Playlists] Fix shift select

Using shift to select multiple tracks in a playlist or album has been absolutely broken on the desktop PC for months if not years at this point. How is this viewed as acceptable?

SlowBurne
Music Fan
Using shift to select multiple tracks in a playlist or album has been absolutely broken on the desktop PC for months if not years at this point. How is this viewed as acceptable?
2022-02-26 3:48:03 AM
2022-05-13 4:01:08 PM
Jeremy
Spotify Legend
279 Views
1 replies
1 likes
Desktop
Playlists

279 Views
1 replies
1 likes

Solved!! I Followed a Tutorial to block ads on spotify. Now it wont work on my device.

PlanFreeCountryUSADevicePCOperating SystemWindows 10 So a while back i was getting tired of spotify ads, so i decided to follow a guide on how to block them. After a while where i didn't use spotify, I came back and now my device cant connect. It can...

Hasan6
Casual Listener
Plan Free Country USA Device PC Operating System Windows 10 So a while back i was getting tired of spotify ads, so i decided to follow a guide on how to block them. After a while wher...
2019-08-27 12:44:32 AM
2022-05-13 11:55:34 AM
vrabaci
Visitor
27151 Views
5 replies
0 likes

27151 Views
5 replies
0 likes

Superuser Contribution Everytime I try to log in on my Desktop, I get auth:16 or client_token:101

So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. Here are the steps I already did:-Restarting PC-Restar...

Melo_Day
Casual Listener
So when I try to log in using my email, I have the error code auth:16 and when I try with my Facebook account, I get the error code client_token:101 I don't have this problem with the web player. ...
2022-04-22 2:32:51 AM
2022-05-12 10:08:40 AM
Yordan
Moderator
688 Views
3 replies
0 likes

688 Views
3 replies
0 likes

Superuser Contribution Windows 11 app very buggy

PlanPremiumCountryUKDeviceSamsung LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app that I have downloaded from the Microsoft Store on my laptop is being very buggy. Like for example a lot of features are not syncing correctly. Like...

BlueDragon1911
Casual Listener
Plan Premium Country UK Device Samsung Laptop Operating System Windows 11 My Question or Issue My Spotify app that I have downloaded from the Microsoft Store on my laptop is being ve...
2022-05-02 5:42:57 PM
2022-05-11 1:29:59 PM
Kiril
Moderator
787 Views
2 replies
0 likes
Windows 11 App

787 Views
2 replies
0 likes

Solved!!Superuser Contribution [Desktop][Developer] Screen resizes incorrectly when using dynamic scaling

Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use. Issue: When resuming focus of the desktop app (opening from task bar), the app seems to resize itself to conform to...

smccarthy94
Casual Listener
Applies to: When running the desktop Spotify app, on a PC with multiple monitors in use, where there are multiple DPI profiles in use. Issue: When resuming focus of the desktop app (opening ...
2022-02-18 5:13:37 AM
2022-05-11 12:55:36 PM
Dian
Spotify Legend
369 Views
1 replies
0 likes
Desktop
Developer

369 Views
1 replies
0 likes

Superuser Contribution Volume up and down keys actually mute spotify

Hello, I'm running Spotify under windows 11 on a new Asus Vivobook. Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Spotify, and the song keeps playing. This has only recently started hap...

jmankers
Visitor
Hello, I'm running Spotify under windows 11 on a new Asus Vivobook. Whenever Spotify if playing in the background, pressing the volume up key (f3) or vol down (f2) actually mutes Sp...
2022-05-10 12:32:41 PM
2022-05-11 12:48:13 PM
Yordan
Moderator
548 Views
1 replies
0 likes

548 Views
1 replies
0 likes

Superuser Contribution Strange behavior of Spotify in My computer

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 - 64 bit My Question or IssueHello.I have noticed a followin...

Noguri
Roadie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
2022-05-01 7:42:52 PM
2022-05-11 9:24:21 AM
Kiril
Moderator
634 Views
6 replies
0 likes
Windows 10

634 Views
6 replies
0 likes

Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

DescriptionSpotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update A more detailed description, using numbered steps1. I've upgraded to last version (0.9.0.128.g3134f863)2. App restarted and I logged ...

bbutuc
Newbie
Description Spotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update A more detailed description, using numbered steps 1. I've upgraded to ...
2013-04-17 12:23:27 PM
2022-05-11 8:27:15 AM
Axernite
Newbie
21633 Views
6 replies
4 likes
Windows

21633 Views
6 replies
4 likes

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