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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136983 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136983 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53219 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53219 Views
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  • 33 likes

Superuser Contribution Shuffle Probability

Spotify Shuffle is neither a shuffle nor a randomizer.Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and does not discriminate based on any facts/statistics....

  • Newbie
  • Spotify Shuffle is neither a shuffle nor a randomizer. Like carlcanyon explains in his post on the matter, a randomizer picks out of a set list, giving each item the same probability every time, and...
  • Novy
  • Moderator
  • 1986 Views
  • 2 replies
  • 7 likes
  • Windows
  • 1986 Views
  • 2 replies
  • 7 likes

Superuser Contribution Spotify failure

PlanPremiumCountry Devicedesktop, samsung tablet, samsung S9Operating SystemAndroid, windows My Question or IssueI'm very frustrated with the lack of functioning on the spotify apps. It doesn't matter what device or OS I use. I set my playlist to pla...

  • Music Fan
  • Plan Premium Country   Device desktop, samsung tablet, samsung S9 Operating System Android, windows   My Question or Issue I'm very frustrated with the lack of functioning on the ...
  • CarlosE
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
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Superuser Contribution Error 24 when installing Spotify Version 1.1.51.382

I get the error message24 when I try to install the version 1.1.51.382. I found the update file (spotify_installer-1.1.51.382.g8e3b11ed-55.exe) in the Local\Spotify\Update folder and deleted the folder already but after a second try I got the same er...

  • Music Fan
  • I get the error message24 when I try to install the version 1.1.51.382. I found the update file (spotify_installer-1.1.51.382.g8e3b11ed-55.exe) in the Local\Spotify\Update folder and deleted the fold...
  • Jeremy
  • Spotify
  • 621 Views
  • 3 replies
  • 0 likes
  • 621 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 - Spotify sets on pause by itself

PlanFree/PremiumCountryFranceDevice Operating SystemWindows 10 My Question or IssueBonjour, J'ai installé Spotify hier et l'application a parfaitement fonctionné toute la journée: comme j'ai la version gratuite, du temps à autre il y avait de la publ...

  • Visitor
  • Plan Free/Premium Country France Device   Operating System Windows 10   My Question or Issue Bonjour,   J'ai installé Spotify hier et l'application a parfaitement fonctionn...
  • Jeremy
  • Spotify
  • 158 Views
  • 1 replies
  • 1 likes
  • 158 Views
  • 1 replies
  • 1 likes

Superuser Contribution Onkyo AV Receiver is not shown even with Spotify Premium Account

PlanPremiumDevicePCOperating SystemWindows 10 x64 My Question or IssueI have Onkyo AV Receiver connect to my Windows 10 x64 and runs ALL AUDIO through it via the Nvidia Geforce 1080gtx connected to the Hdmi then connected to the Hdmi on Onkyo AV Rece...

  • Visitor
  • Plan Premium Device PC Operating System Windows 10 x64   My Question or Issue I have Onkyo AV Receiver connect to my Windows 10 x64 and runs ALL AUDIO through it via the Nvidia Geforce 1...
  • Jeremy
  • Spotify
  • 193 Views
  • 1 replies
  • 0 likes
  • AV RECEIVER
    Onkyo
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Searching shows the same things

PlanPremiumDeviceDell Inspiron 15 GamingOperating SystemWindows 10 My Question or IssueWhenever I search something it shows the exact same thing. I could search for The Strokes and it would show me the last thing I'd search for, for example, The Velv...

  • Casual Listener
  • Plan Premium Device Dell Inspiron 15 Gaming Operating System Windows 10   My Question or Issue Whenever I search something it shows the exact same thing. I could search for The Strokes a...
  • Jeremy
  • Spotify
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant play this song at the time - driver issue? 384khz issue.

PlanPremiumCountryAUTDeviceWindows 10 Pro, latest build, PCOperating SystemWindows 10My Question or Issue"Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play this song at the moment)I recently got a soundblasterX G6 external USB soundcard,...

  • Casual Listener
  •   Plan Premium Country AUT Device Windows 10 Pro, latest build, PC Operating System Windows 10 My Question or Issue "Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play ...
  • Jeremy
  • Spotify
  • 924 Views
  • 5 replies
  • 2 likes
  • Creative
    soundblaster
    Windows
  • 924 Views
  • 5 replies
  • 2 likes

[Desktop][Other] Amazon Firestick

Does anyone know how to un-sync a Firestick? I am at my office and Spotify keeps forfeiting back to my living room...

  • Visitor
  • Does anyone know how to un-sync a Firestick? I am at my office and Spotify keeps forfeiting back to my living room...
  • 113 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 113 Views
  • 0 replies
  • 0 likes

Extremely stressful ads for people with PTSD

PlanFreeCountry USA DevicePCOperating SystemWindows 10 My Question or IssueThere is one extremely triggering ad about anti-vaping by the real cost. it starts out with people screaming in horror and it triggers my PTSD a lot. I have heard it many time...

  • Newbie
  •   Plan Free Country USA   Device PC Operating System Windows 10   My Question or Issue There is one extremely triggering ad about anti-vaping by the real cost. it starts o...
  • eliipsism
  • Visitor
  • 523 Views
  • 2 replies
  • 1 likes
  • 523 Views
  • 2 replies
  • 1 likes

Superuser Contribution Autoplay no longer working across all devices

PlanPremium CountryUK DeviceSamsung S9+/HP Windows 10 Laptop Operating SystemAndroid 10, Windows 10 My Question or IssueSpotify Autoplay no longer functions on any of my installed versions of Spotify. When a playlist ends, rather than playing similar...

  • Casual Listener
  • Plan Premium   Country UK   Device Samsung S9+/HP Windows 10 Laptop   Operating System Android 10, Windows 10   My Question or Issue Spotify Autoplay no longer functi...
  • Novy
  • Moderator
  • 220 Views
  • 5 replies
  • 1 likes
  • 220 Views
  • 5 replies
  • 1 likes

Superuser Contribution number next to the songs in a playlist

PlanFreeCountry DeviceSmartphone/PCOperating SystemAll My Question or Issue my idea:insert numbers next to songs in playlistse.g.: I would like to listen to song number 380 in a playlist of 1000 songs. How do I do that? can I count 380 songs? so inst...

  • Regular
  • Plan Free Country   Device Smartphone/PC Operating System All   My Question or Issue   my idea: insert numbers next to songs in playlists e.g.: I would like to listen to s...
  • Jeremy
  • Spotify
  • 2505 Views
  • 1 replies
  • 5 likes
  • number next to the songs in a playlist
  • 2505 Views
  • 1 replies
  • 5 likes

Superuser Contribution [Bug] Local Files Artwork not changing when Album info is empty

PlanPremium Operating SystemWindows 10 My IssueThere seems to be a bug for Local files with art not changing properly on next song from the same Artist when the Album info is not filled or empty. It will always show the first song artwork from the sa...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   My Issue There seems to be a bug for Local files with art not changing properly on next song from the same Artist when the Album info is ...
  • Ivan
  • Spotify Legend
  • 1314 Views
  • 5 replies
  • 0 likes
  • bug
  • 1314 Views
  • 5 replies
  • 0 likes

Superuser Contribution Schiit Modi issues

hey all!I am currently running my Sennheiser HD560s off of the schiit magni and modi stack. All settings in windows are on default. Here's the issue. All was good and was enjoying my music and out of nowhere I began having clipping/distortion issues ...

  • Visitor
  • hey all! I am currently running my Sennheiser HD560s off of the schiit magni and modi stack. All settings in windows are on default. Here's the issue. All was good and was enjoying my music and ou...
  • Ivan
  • Spotify Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently listened artists doesn't update

PlanPremiumCountry ItalyDeviceSamsung Galaxy A5 2016Operating SystemWindows 10 My Question or IssueHi, my recently listened artists is not updating anymore. The same thing happened yesterday but randomly recovered after about 30 minutes. Today no rec...

  • Roadie
  •   Plan Premium Country  Italy Device Samsung Galaxy A5 2016 Operating System Windows 10   My Question or Issue Hi, my recently listened artists is not updating anymore. Th...
  • Jeremy
  • Spotify
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone at Spotify better read this!!!!!

Dear Spotify,I feel like you are all robots. Spent 10 minutes to find a way to contact you, none. "Let our bot answer your questions" FOR REAL??? Even this community is a joke of a site, I've spent like 5 minutes trying to figure out how to make a ne...

  • Visitor
  • Dear Spotify, I feel like you are all robots. Spent 10 minutes to find a way to contact you, none. "Let our bot answer your questions" FOR REAL??? Even this community is a joke of a site, I've spent...
  • Jeremy
  • Spotify
  • 171 Views
  • 1 replies
  • 1 likes
  • 171 Views
  • 1 replies
  • 1 likes

[Desktop][Search] Index search for big playlists

In Windows 10, playlists with hundred of songs causes in the App a slow and unresponsive experience when searching some word. In Android, for example, the search is fast and responsive.

  • Music Fan
  • In Windows 10, playlists with hundred of songs causes in the App a slow and unresponsive experience when searching some word.    In Android, for example, the search is fast and responsive.
  • 122 Views
  • 0 replies
  • 1 likes
  • Desktop
    Search
  • 122 Views
  • 0 replies
  • 1 likes

Superuser Contribution Synching local files does absolutely nothing.

PlanPremiumCountryUSADevicePixel 3 (N/A)Operating System Windows 10 My Question or IssueChecking to synch and adding a folder does nothing on desktop. Not even a local files menu option. Any help would be greatly appreciated.

  • Newbie
  • Plan Premium Country USA Device Pixel 3 (N/A) Operating System  Windows 10   My Question or Issue Checking to synch and adding a folder does nothing on desktop. Not even a local f...
  • Jeremy
  • Spotify
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Play button not working when switching between albums

Often, when I finish listening to an album and try to start another one, nothing happens when I press the large play button or try to play an individual song. If I close spotify and reopen it, then it works fine.

  • Newbie
  • Often, when I finish listening to an album and try to start another one, nothing happens when I press the large play button or try to play an individual song. If I close spotify and reopen it, then i...
  • 67 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 67 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop] Streaming quality keeps changing

This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here is that it keeps changing to the low streaming quali...

  • Newbie
  • This problem has appeared last week. My streaming quality is set to "Normal" , yet it acts like it's on "Automatic", and the quality keeps changing based on my internet connection. The problem here i...
  • Jeremy
  • Spotify
  • 442 Views
  • 1 replies
  • 1 likes
  • 442 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files don't appear.

Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have searched for help on Spotify and it just redirects ...

  • Casual Listener
  • Ok. So I have checked the show local files switch. I have added the source. I have even tried making a new playlist. However, none of my local files show up. Do I have to import them somehow? I have ...
  • Ivan
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • appear
    files
    local
  • 226 Views
  • 1 replies
  • 0 likes