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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1608 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145336 Views

83 replies

27 likes

  • 145336 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130241 Views

294 replies

22 likes

  • 130241 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10970 Views

1 replies

6 likes

  • 10970 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Fullscreen mode

On the Windows desktop application when I have a full screen, i see the "three dots" and "minimize maximize close buttons" in the corners after some upgrades.is it a general problem or a problem I have?are there any settings so that they do not exist...

Casual Listener

On the  Windows desktop application when I have a full screen, i see the "three dots" and "minimize maximize close buttons" in the corners after some upgrades. is it a general problem...

Kiril

Moderator

2504 Views

4 replies

0 likes

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Superuser Contribution Certain ads stop playlist and won't continue

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 ProSpotify VersionSpotify for Windows1.1.70.610.g4585142b Real Canadian Superstore ad (in my case) halts all playlist progress. The ad never loads, and I just get a static image with no video or...

Casual Listener

Plan Free Country Canada Device PC Operating System Windows 10 Pro Spotify Version Spotify for Windows 1.1.70.610.g4585142b   Real Canadian Superstore ad (in my case) halts all playl...

MafeG

Spotify Legend

2367 Views

9 replies

1 likes

Free
freeze
  • 2367 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify can't play any song OR login after laptop resumes from sleep

PlanPremiumCountryNetherlandsDeviceDell XPS 15 9510Operating SystemWin 11 Pro My Question or IssueI'm getting more and more frustrated with Spotify on my laptop, because the laptop goes to sleep after being idle x minutes. When it resumes, spotify is...

Regular

Plan Premium Country Netherlands Device Dell XPS 15 9510 Operating System Win 11 Pro   My Question or Issue I'm getting more and more frustrated with Spotify on my laptop, because the ...

Jeremy

Spotify Legend

1401 Views

12 replies

0 likes

sleepmode
unavailable
win11
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Superuser Contribution How to Move (Up/Down) Liked Songs Playlist

PlanPremium MonthlyCountryBangladeshDeviceiPhone SE 2 (15.1)Operating SystemWindows 10 (21H1)macOS BigSur 11.6.1 My Question or IssueLike my own Created Playlist, is it possiable to move 'Liked Songs' playlist Up/Down as my Order? If so, How?Sorry fo...

Regular

Plan Premium Monthly Country Bangladesh Device iPhone SE 2 (15.1) Operating System Windows 10 (21H1) macOS BigSur 11.6.1   My Question or Issue Like my own Created Playlist, is it pos...

KhandakarFaisal

Regular

5129 Views

5 replies

2 likes

  • 5129 Views
  • 5 replies
  • 2 likes

Song gets cut off by ads

PlanFreeOperating SystemWindows 10My Question or IssueThe song is not completely finished and abruptly playing the ads (with crossfade enabled).

Regular

Plan Free Operating System Windows 10 My Question or Issue The song is not completely finished and abruptly playing the ads (with crossfade enabled).

OneByBoo

Roadie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

black add banner appearing on my spotify app

PlanPremium Operating SystemWindows 10 My Question or Issue I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spotify. How do i get rid of that, cause that obviously shouldn´t be there. I tried c...

Newbie

Plan Premium   Operating System Windows 10   My Question or Issue   I have purchased spotify premium but I still get a black banner (mostly without ads) on the bottom of my spo...

OneByBoo

Roadie

921 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't play songs using the Desktop App

PlanPremiumCountryUSDevicePC/Roku TVOperating SystemWindows 10 My Question or IssueHello, I have been having issues with the Spotify app on Windows 10 and the Spotify Roku channel on my tv for the past couple of weeks. I don't know if the two issues ...

Casual Listener

Plan Premium Country US Device PC/Roku TV Operating System Windows 10   My Question or Issue Hello, I have been having issues with the Spotify app on Windows 10 and the Spotify Roku ch...

MafeG

Spotify Legend

1831 Views

6 replies

1 likes

  • 1831 Views
  • 6 replies
  • 1 likes

Cycling of playlists in Android app doesn't happen in the desktop version.

DeviceSamsungOperating SystemAndroid/Windows 10 My Question or IssueI mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find particularly good on the Android app is the cycling of the most recently p...

Music Fan

Device Samsung Operating System Android/Windows 10   My Question or Issue I mainly use Spotify on my phone but have recently been using it more on the my desktop. One feature I find partic...

musicalhaggis

Music Fan

417 Views

2 replies

1 likes

  • 417 Views
  • 2 replies
  • 1 likes

Why is Spotify not playing on Chrome but it is on Firefox and Edge?

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the Spotify tab on Chrome while a song is playing and once I opened Spotify again on Chr...

Casual Listener

  Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue Why the **bleep** is Spoti**bleep** not playing at all on Chrome? I just closed the ...

OneByBoo

Roadie

408 Views

1 replies

0 likes

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Superuser Contribution [Web Player][Playlists] Autoplay for web player ON

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks. You could also add settings into the software, where an user can turn stuff on/off him or...

Casual Listener

Next time you randomly choose to turn features on/off, please change Spotify Web autoplay to ON. So that web player continues to play similar songs. On. Thanks.   You could also add settings i...

Eni

Moderator

513 Views

1 replies

0 likes

Playlists
Web Player
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Superuser Contribution [Desktop] Album cover art quality is awful

PlanPremiumCountryItalyDeviceASUS Operating SystemWindows 10 My Question or IssueHi, I've seen that since the latest design/UI update the quality of the album covers art in the desktop app is awful.I listen a lot of music on Spotify from desktop, whe...

Newbie

Plan Premium Country Italy Device ASUS  Operating System Windows 10   My Question or Issue Hi, I've seen that since the latest design/UI update the quality of the album covers art...

evydaemon

Casual Listener

1017 Views

3 replies

0 likes

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Superuser Contribution Cannot login, error: desktop_login_accounts:5

PlanPremiumCountryItalyDeviceWindows 10 laptop My IssueI've had spotify and this laptop for 5 years now, used it every day.Today, out of the blue, the spotify app won't let me login, it works on my smartphone, it works on the web player, it doesn't o...

Casual Listener

Plan Premium Country Italy Device Windows 10 laptop   My Issue I've had spotify and this laptop for 5 years now, used it every day. Today, out of the blue, the spotify app won't let me ...

orel1

Visitor

8146 Views

5 replies

0 likes

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Superuser Contribution Can't scroll down enough in list

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, I can't scroll down low enough to attain the last playlists when I want to add a new song. That is unless I click on the now playing playlist and then add the song ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Hello, I can't scroll down low enough to attain the last playlists when I want to add a new son...

Eni

Moderator

930 Views

3 replies

0 likes

Playlist problem
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Solved!!Superuser Contribution Is there any way to remove the "Play 'songname' by 'Artist'" banner?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueI wasn't sure where to put this so hopefully it can get moved to the right place.Everytime I click on a song, then highlight another, there's a UI banner that appears above t...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue I wasn't sure where to put this so hopefully it can get moved to the right place. Everytim...

CarlosE

Spotify Legend

465 Views

1 replies

0 likes

UI
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Superuser Contribution Autoplay setting is ignored when set to 'off'

PlanPremiumCountry UK DeviceWindows 10, Mac My autoplay setting is set to 'off', but the app is ignoring it and playing random other things after I've finished listening to an album. This is happening on Mac and PC. I've just tested it by listening t...

Gig Goer

Plan Premium Country UK   Device Windows 10, Mac   My autoplay setting is set to 'off', but the app is ignoring it and playing random other things after I've finished listening to an...

jako479

Casual Listener

4425 Views

27 replies

12 likes

  • 4425 Views
  • 27 replies
  • 12 likes

Superuser Contribution Post flooding detection algorithm is flaky

I've had this happen to me several times now: I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I will fix that error, and re-submit it. Suppose there is anoth...

Regular

I've had this happen to me several times now:   I'll try to start a post in Community. I'll write the post and attempt to submit it. Sometimes, there will be some sort of validation error. I w...

josephshaheen4

Regular

393 Views

2 replies

1 likes

  • 393 Views
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  • 1 likes

Superuser Contribution Bad Links - Albums & See Discography

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album. There is something wrong with the embedded links not directing to the r...

Casual Listener

When under a specific artist, clicking 'Albums', or 'See Discography' does not show all available albums, instead it launches the track list for the most recently released album.  There is somet...

CarlosE

Spotify Legend

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files Album Art

PlanFree Operating SystemWindows 10 My Question or IssueThe album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's still not showing.

Newbie

Plan Free   Operating System Windows 10   My Question or Issue The album art/cover isn't showing on local files. I already tried uninstalling and reinstalling my Spotify but it's sti...

Alex

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Win32 app v1.1.71 doesn't work

PlanPremiumCountrySwedenDevicePersonal ComputerOperating SystemWindows 10 (21H1 / 19043.1288) My Question or IssueWhen I tried to open Spotify today, nothing happened. Windows cursor just shows loading for a second then nothing. Did some troubleshoot...

Roadie

Plan Premium Country Sweden Device Personal Computer Operating System Windows 10 (21H1 / 19043.1288)   My Question or Issue When I tried to open Spotify today, nothing happened. Window...

Jumpy

Roadie

597 Views

2 replies

0 likes

  • 597 Views
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Superuser Contribution Offline Mode Not Working

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've restarted the app/computer to now avail. Any idea's?...

Newbie

Trying to play some Downloaded music on my computer while I don't have Internet connection. Spotify is giving me the "something went wrong try reloading page error" even while in Offline Mode. I've r...

Kiril

Moderator

1428 Views

1 replies

0 likes

  • 1428 Views
  • 1 replies
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