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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2034 Views

0 replies

2 likes

  • 2034 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150217 Views

83 replies

27 likes

  • 150217 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138087 Views

294 replies

22 likes

  • 138087 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11270 Views

1 replies

6 likes

  • 11270 Views
  • 1 replies
  • 6 likes

Solved!! When streaming to Sonos through Spotify App Autoplay seems to default

This is just started happening recently but when I'm streaming to my Sonos system, regardless of the speaker or device, if I play an album it automatically adds other songs to the end of the queue after the album tracks. It doesn't do this if I play ...

Music Fan

This is just started happening recently but when I'm streaming to my Sonos system, regardless of the speaker or device, if I play an album it automatically adds other songs to the end of the queue af...

JalapenoMunich

Roadie

1823 Views

1 replies

2 likes

autoplay
  • 1823 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Downloaded songs to pc are scrambled

Hello;I have a premium plan in the US. I'm using Windows 10.Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to listen to them off line? Below is an example.

Casual Listener

Hello; I have a premium plan in the US. I'm using Windows 10. Problem: I downloaded 60 songs to my desktop. What was downloaded were meaningless numbers and letters. How can I download MP4 files to...

CarlosE

Spotify Legend

779 Views

3 replies

0 likes

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  • 0 likes

Superuser Contribution Can't play or download episodes of podcast "Fest & Flauschig" in Spotify Android app

Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progress, doesn't matter how long I wait. I have no problems ...

Regular

Hey, since about 2 weeks I'm not able to play any episode of the podcast "Fest & Flauschig" on my Android Spotify app. If I try to download an episode, it just gets stuck at 0% without any progre...

Eni

Moderator

1549 Views

13 replies

1 likes

  • 1549 Views
  • 13 replies
  • 1 likes

Superuser Contribution Spotify PC stops when selecting song from "Liked songs" playlist on Android

Hello guys, I tried my best to find a similiar problem to mine, but couldn't find anything remotely related. Quite a strange problem: Whenever I play music via Spotify on PC, if I try to change the song through my phone by selecting manually from my ...

Casual Listener

Hello guys,   I tried my best to find a similiar problem to mine, but couldn't find anything remotely related.   Quite a strange problem: Whenever I play music via Spotify on PC, if I t...

Alex

Spotify Legend

4791 Views

3 replies

0 likes

manual select
no playback
Spotify Android
Spotify Windows
  • 4791 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Webplayer generates playlist in queue

PlanFreeCountryGermanyDeviceOffice PCOperating SystemWindows 10 My Question or IssuePretty much the title. I'm using the web player to play music, but even when i play single songs, Spotify generates an entire playlist in the queue. If i try to remov...

Newbie

Plan Free Country Germany Device Office PC Operating System Windows 10   My Question or Issue Pretty much the title. I'm using the web player to play music, but even when i play single...

JalapenoMunich

Roadie

2383 Views

13 replies

6 likes

  • 2383 Views
  • 13 replies
  • 6 likes

Superuser Contribution Minimize, restore/maximize, and close buttons unresponsive

PlanPremiumCountryUSADevicePCOperating SystemWindows 10, Spotify for Windows 1.1.71.560.gc21c3367 My Question or IssueEvery now and then, the minimize, restore/maximize, and close buttons become unresponsive. I move my mouse over them and they don't ...

Music Fan

Plan Premium Country USA Device PC Operating System Windows 10, Spotify for Windows 1.1.71.560.gc21c3367   My Question or Issue Every now and then, the minimize, restore/maximize, and ...

MafeG

Spotify Legend

4944 Views

5 replies

6 likes

  • 4944 Views
  • 5 replies
  • 6 likes

Superuser Contribution Spotify Desktop will crash after logging in

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueSo when I open Spotify from either the website download or the Microsoft store version, it automatically crashes after logging in. If it's already logged in, i...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue So when I open Spotify from either the website download or the Microsoft store vers...

Jeremy

Spotify Legend

1005 Views

7 replies

0 likes

  • 1005 Views
  • 7 replies
  • 0 likes

Solved!! Auto play on web app

PlanPremiumCountryUSADeviceWeb app in Google ChromeOperating SystemWindows 10 My Question or IssueRecently when I listen to albums through the web app, it acts like Auto Play is enabled. I listen to an album, then when the album ends it keeps playing...

Casual Listener

Plan Premium Country USA Device Web app in Google Chrome Operating System Windows 10   My Question or Issue Recently when I listen to albums through the web app, it acts like Auto Play...

JalapenoMunich

Roadie

682 Views

1 replies

1 likes

  • 682 Views
  • 1 replies
  • 1 likes

Superuser Contribution Recently Played once again missing from Home screen

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1 64-bit My Question or IssueUpdated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no longer shows Recently Played. Please fix (again).

Music Fan

Plan Premium Country Canada Device PC Operating System Windows 8.1 64-bit   My Question or Issue Updated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no long...

rpd295

Casual Listener

3843 Views

17 replies

4 likes

  • 3843 Views
  • 17 replies
  • 4 likes

Superuser Contribution Change in the design of Spotify for PC

Hello, I would like you to change the design of Spotify for PC, in this case for Windows, and if there is such a need to use Facebook to share what you are listening to, do it in a small tab or a small button, but in the current design that It has a ...

Visitor

Hello, I would like you to change the design of Spotify for PC, in this case for Windows, and if there is such a need to use Facebook to share what you are listening to, do it in a small tab or a sma...

BarbaraCampbell

Newbie

1711 Views

2 replies

2 likes

  • 1711 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop][Friend Feed] Add button to quick show/hide Friend Activity

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking. I think it would be useful to have an easy toggle button so...

Casual Listener

I sometimes use the "Friend Activity" feature, but I don't like it displayed all the time, and so I find it a bit inconvenient to have to go through two menus each time I feel like checking.  &...

komakino

Casual Listener

612 Views

4 replies

0 likes

Desktop
Friend Feed
  • 612 Views
  • 4 replies
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Superuser Contribution Lyrics go out of sync when Alt tabbed

PlanPremiumCountryBrazilDeviceWindows 10 (not Windows Store App)Operating SystemWindows 10My Question or IssueLyrics are always out of sync with the music and the progress bar finishes before the song is actually over (just a visual bug), like many s...

Casual Listener

Plan Premium Country Brazil Device Windows 10 (not Windows Store App) Operating System Windows 10 My Question or Issue Lyrics are always out of sync with the music and the progress bar f...

CarlosE

Spotify Legend

948 Views

1 replies

0 likes

bug
Glitch
Glitches
lyrics
  • 948 Views
  • 1 replies
  • 0 likes

Ads despite having premium

PlanPremiumCountryIreland DeviceiPhone 12Operating SystemMost recent My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out and back in, restarted app numerous times and I am still getting ads! What is the p...

Newbie

Plan Premium Country Ireland   Device iPhone 12 Operating System Most recent   My account shows a premium, payment is all good, have uninstalled app and reinstalled, logged out an...

Sebasty

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Music not playing

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but the same account on a different device doesn’t work. ...

Newbie

So I keep trying to play music but it selects the song, and then skips through like, 5 songs and then starts an ad or just doesn’t play the song. Spotify is working perfectly fine on my phone, but th...

Bella_K

Composer

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Win 10 Black Screen

PlanFreeCountryUSADevicePCOperating SystemWindows 10 64bit My Question or Issuespotify was running slowly so I decided to update it, got the update from your site...than I logged in and got a black screen, I have no idea why this is still an issue, y...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10 64bit   My Question or Issue spotify was running slowly so I decided to update it, got the update from your site...than I lo...

Drinktheevil

Casual Listener

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio launched when playing a playlist or album

PlanPremiumCountryFROperating SystemWindows 10 My Question or IssueHi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then plays a random song (like radio feature) not the next song in my playlist.

Casual Listener

Plan Premium Country FR Operating System Windows 10   My Question or Issue Hi, since this morning, when I want to play an album or a custom playlist, it plays the first tile but then pla...

Jeremy

Spotify Legend

1166 Views

2 replies

0 likes

  • 1166 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Bug: offline mode starts with black window

PlanPremiumCountryNetherlandsOperating SystemWindows 10 My Question or IssueWhen Spotify has not been used for about a day, and the player is started in offline mode, the window is black and will not show any information.It is possible to start the l...

Casual Listener

Plan Premium Country Netherlands Operating System Windows 10   My Question or Issue When Spotify has not been used for about a day, and the player is started in offline mode, the window ...

goatpimp

Gig Goer

819 Views

4 replies

0 likes

  • 819 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stop the music and crash when i launch Chrome or Opera

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueHello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't push play or pause the time continue but not with the sound sometimes my Spoti...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11   My Question or Issue Hello , when i play a track and i launch Chrome after the sound stop 5 sec after and i can't pu...

Meironnus

Newbie

2428 Views

4 replies

0 likes

  • 2428 Views
  • 4 replies
  • 0 likes

Superuser Contribution suggested artists not updating

PlanPremiumCountryusaDevicecomputerOperating Systemwindows? My Question or Issuemy suggested artists have not updated in about a week. can i get that stated again? thanks for the help

Music Fan

Plan Premium Country usa Device computer Operating System windows?   My Question or Issue my suggested artists have not updated in about a week. can i get that stated again? thanks for...

youdeletedme

Music Fan

2843 Views

25 replies

0 likes

  • 2843 Views
  • 25 replies
  • 0 likes

Superuser Contribution Windows 10 client black screen

Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection.Wednesday and i get the full black screen with no interent connection. What gives? I guess I can cl...

Music Fan

Windows home 10 fully updated. Internet connection on monday - Spotify client updated and playlists synced to be available when no internet connection. Wednesday and i get the full black screen with...

drblodski

Music Fan

1941 Views

5 replies

0 likes

  • 1941 Views
  • 5 replies
  • 0 likes