We're aware that some of you are currently experiencing issues with redeeming your gift cards! We'll keep you posted here.

Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


PC gaming

PC gaming

Trying to use spotify while playing a game but no matter what i do the keybind "ctrl + right arrow" or anything like that doesn't work. I just want to paly some music and game without having to do anything besides a keybind

1 Reply

Hey @DTOC,


Thank you for reaching out to the Community. We moved your post from Chats to the help boards as its content fits better here.


This type of issue is usually related to some settings in your desktop app. First, we0d recommend checking in your app settings if you have the option "Show desktop overlay when using media keys" toggled ON. Also, make sure you're using the correct commands by checking the command list. You can find more info in this article.


If the issue persists after this, it could be related to some damaged cache stored on your device. In this case, we'd recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.


In case the issue is still not fixed, include in your next response the OS version of your device and the Spotify version you're currently running to continue investigating.


Hope this helps. Keep us posted.


Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts