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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137272 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137272 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53519 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53519 Views
  • 0 replies
  • 33 likes

Superuser Contribution CTRL-A only selects 100 songs

Plan- PremiumCountry- United States DeviceDell XPS 15 9560Operating SystemWindows 10 My Question or IssueI am attempting to copy all of the songs from my "Liked Songs" into a public playlist so that I can share my songs with friends and family. Howev...

  • Visitor
  • Plan - Premium Country - United States   Device Dell XPS 15 9560 Operating System Windows 10   My Question or Issue I am attempting to copy all of the songs from my "Liked Songs"...
  • Novy
  • Moderator
  • 2373 Views
  • 6 replies
  • 13 likes
  • 2373 Views
  • 6 replies
  • 13 likes

Superuser Contribution Add to queue

PlanPremiumCountry UKDevicePCOperating SystemWindows 10 My Question or IssueUsing the desktop app when I click add to queue nothing adds to queue.Works fine if I use the mobile app.

  • Regular
  • Plan Premium Country  UK Device PC Operating System Windows 10   My Question or Issue Using the desktop app when I click add to queue nothing adds to queue. Works fine if I use...
  • Novy
  • Moderator
  • 642 Views
  • 7 replies
  • 2 likes
  • 642 Views
  • 7 replies
  • 2 likes

Superuser Contribution Can't open or uninstall

Whenever I open Spotify on my Windows 10 computer I get an error that reads: "C:\WINDOWS\SYSTEM32\winmmbase.dll is either not designed to run on windows or it contains an error..." (see image attached) Attempting to uninstall Spotify does not work be...

  • Visitor
  • Whenever I open Spotify on my Windows 10 computer I get an error that reads:   "C:\WINDOWS\SYSTEM32\winmmbase.dll is either not designed to run on windows or it contains an error..." (see imag...
  • Eni
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google login is not available with Windows Desktop application

PlanPremiumCountrySouth KoreaDeviceWindows 10 DesktopOperating SystemWindows 10 My Question or Issue Spotify just opened its service and I enrolled Premium membership. I downloaded app for my Android phone and signed up using my Google account. Today...

  • Visitor
  • Plan Premium Country South Korea Device Windows 10 Desktop Operating System Windows 10   My Question or Issue   Spotify just opened its service and I enrolled Premium membership....
  • Alex
  • Moderator
  • 197 Views
  • 3 replies
  • 0 likes
  • 197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify UI not loading properly

PlanPremiumCountryUSADeviceGigabyte GA-78LMT-S2 (r1.0)Operating SystemWindows 10 My Question or IssueRecently started issue of Spotify user interface not loading while offline. The application still works through the dropdown menu and loads normally ...

  • Casual Listener
  • Plan Premium Country USA Device Gigabyte GA-78LMT-S2 (r1.0) Operating System Windows 10   My Question or Issue Recently started issue of Spotify user interface not loading while offlin...
  • CarlosE
  • Moderator
  • 578 Views
  • 3 replies
  • 0 likes
  • 578 Views
  • 3 replies
  • 0 likes

[Desktop] Fix Low Volume Issue

Using my computer, if I lower the volume via Windows, everything is fine - the volume simply gets lower. Doing a little research I found out that the volume change is digital, and will degrade your audio's bit depth.The first(left) clip is low volume...

  • Regular
  • Using my computer, if I lower the volume via Windows, everything is fine - the volume simply gets lower. Doing a little research I found out that the volume change is digital, and will degrade y...
  • Drakorex
  • Newbie
  • 387 Views
  • 2 replies
  • 1 likes
  • Desktop
  • 387 Views
  • 2 replies
  • 1 likes

[Desktop][Search] Desktop app's search feature has a problem

The search (the general search not the search inside playlists) feature often shows just the previous search's result no matter what is written. For example I searched for "The Heavy Short Change Hero" and as a result it gave me the song as it should...

  • Visitor
  • The search (the general search not the search inside playlists) feature often shows just the previous search's result no matter what is written. For example I searched for "The Heavy Short Change Her...
  • 114 Views
  • 0 replies
  • 0 likes
  • Desktop
    Search
  • 114 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't play current song

I keep getting "Can't play current song" all the time on Spotify. The song I'm currently listening to stops for some time, then resumes, then I get this again. This continues for forever. I found no fixes for this nowhere. It keeps getting really ann...

  • Visitor
  • I keep getting "Can't play current song" all the time on Spotify. The song I'm currently listening to stops for some time, then resumes, then I get this again. This continues for forever. I found no ...
  • Ver
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Win 10 Black Screen

PlanPremiumDevicePcOperating SystemLatest Win 10 64Bits After Updating the spotify App via Microsoft StoreSpotify appear with black screen (As you can see in the photo attached)What i have tried with no luck:compatibility mode with Win 7/XP pack 3 - ...

  • Regular
  • Plan Premium Device Pc Operating System Latest Win 10 64Bits   After Updating the spotify App via Microsoft Store Spotify appear with black screen (As you can see in the photo attached) ...
  • Alex
  • Moderator
  • 24554 Views
  • 5 replies
  • 3 likes
  • 24554 Views
  • 5 replies
  • 3 likes

Superuser Contribution Cannot Mark Podcast Episodes as Played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI have the Windows 10 client for Spotify and I listen to podcasts while working on the computer. I know in the past I was able to mark specific episodes as played o...

  • Casual Listener
  • Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I have the Windows 10 client for Spotify and I listen to podcasts while working on the c...
  • Novy
  • Moderator
  • 2894 Views
  • 7 replies
  • 2 likes
  • episodes
    PC
    played
    Podcasts
    Unplayed
    Windows 10
  • 2894 Views
  • 7 replies
  • 2 likes

Superuser Contribution Media Keys no longer working if Spotify isn't the active window.

I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in the foreground). I have Google Chrome installed bu...

  • Casual Listener
  • I have been using my media keys with Spotify in the background flawlessly for quite a while but suddenly they've stopped working. They only work with Spotify if I have Spotify as my active window (in...
  • vektoa
  • Newbie
  • 5976 Views
  • 4 replies
  • 5 likes
  • Windows
  • 5976 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution Startup

Windows Laptop.When I turn on my laptop, Spotify turns on.I made everything that I could to turn off startup, but it didn't help.Please help me to solve it :C

  • Visitor
  • Windows Laptop. When I turn on my laptop, Spotify turns on. I made everything that I could to turn off startup, but it didn't help. Please help me to solve it :C
  • Alex
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotiamp help

PlanPremiumCountryRomaniaDeviceWindows / Samsung S10eOperating SystemWindows / Android (latest) My Question or IssueI just love Spotiamp and can't ditch it for anything in the world right now. The fact that it is so sleek and light makes it incredibl...

  • Newbie
  •   Plan Premium Country Romania Device Windows / Samsung S10e Operating System Windows / Android (latest)   My Question or Issue I just love Spotiamp and can't ditch it for anythi...
  • Mihail
  • Spotify Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound via HDMI anymore

PlanPremiumCountryNetherlandsDeviceHP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connectedOperating SystemWindows 10 My Question or Issue:Since a few days (after one of the recent app updates?), Spotify does not play sound anymo...

  • Casual Listener
  • Plan Premium Country Netherlands Device HP Elitebook x360 / Dell U2410 LCD monitor (with speakers) via HDMI connected Operating System Windows 10   My Question or Issue: Since a few da...
  • Mihail
  • Spotify Legend
  • 1111 Views
  • 6 replies
  • 0 likes
  • 1111 Views
  • 6 replies
  • 0 likes

Bitdefender false positives?

PlanFreeCountry (USA) Device(Aspire E 15 Laptop)Operating System(Windows 10) My Question or IssueSo, I'm getting what I assume to be false positives from Bitdefender Free in the form of: Suspicious.Cloud.xxxxxxxx, path: C:\Users\me\AppData\Roaming\Sp...

  • Visitor
  • Plan Free Country (USA)   Device (Aspire E 15 Laptop) Operating System (Windows 10)   My Question or Issue So, I'm getting what I assume to be false positives from Bitdefender Fre...
  • nickjudemills20
  • Casual Listener
  • 1558 Views
  • 6 replies
  • 11 likes
  • 1558 Views
  • 6 replies
  • 11 likes

Superuser Contribution USA Spotify Premium using Windows 10 on Dell tower won't play folders on Sonos speaker.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • mwenz
  • Casual Listener
  • 216 Views
  • 4 replies
  • 0 likes
  • 216 Views
  • 4 replies
  • 0 likes

Superuser Contribution Annoying scrolling problem (Windows Version)

PlanPremiumCountryDenmarkDevice(PC)Operating System(Windows 10) My Question or Issue:When using backbutton/backspace on my mouse, the previous page loads but scrolls automatic all the way to the bottom for no reason. This problem has been going on fo...

  • Casual Listener
  • Plan Premium Country Denmark Device (PC) Operating System (Windows 10)   My Question or Issue: When using backbutton/backspace on my mouse, the previous page loads but scrolls automati...
  • Alex
  • Moderator
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo Mix Playlist Bug

Spoiler (Highlight to read)PlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionPlanPremium DuoCountryTurkey DevicePC, iOS, AndroidOperating SystemWindows 10 Enterprise EditionMy Question or IssueSo as you k...

image.png image.png image.png image.png
  • Casual Listener
  • Plan Premium Duo Country Turkey  Device PC, iOS, Android Operating System Windows 10 Enterprise Edition My Question or Issue So as you know, Duo Mix has three different playlists as se...
  • Alex
  • Moderator
  • 458 Views
  • 2 replies
  • 0 likes
  • Android
    Cross-Platform Issue
    Desktop
    Duo Mix
    iOS
    Premium
  • 458 Views
  • 2 replies
  • 0 likes

Superuser Contribution None of the Songs will play

PlanPremium FamilyCountryGermanyDevice(in Attachments)Operating System(Windows 10) My Question or IssueAlright so I think my Spotify is completely useless at the moment. It won't play any songs besides local ones that I have installed on my pc. I alr...

  • Casual Listener
  • Plan Premium Family Country Germany Device (in Attachments) Operating System (Windows 10)   My Question or Issue Alright so I think my Spotify is completely useless at the moment. It w...
  • Alex
  • Moderator
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloaded song appears in local files and playlists, but the song does not actually play

PlanPremiumCountryUSADevice(Windows Desktop)Operating System(Windows 10) My Question or IssueWhen I download a song, it appears on my local files, and looks playable. When I select the song, it does not play and simply remains at 0:00. I can move aro...

  • Casual Listener
  • Plan Premium Country USA Device (Windows Desktop) Operating System (Windows 10)   My Question or Issue When I download a song, it appears on my local files, and looks playable. When I ...
  • Jack133
  • Casual Listener
  • 288 Views
  • 4 replies
  • 0 likes
  • 288 Views
  • 4 replies
  • 0 likes