Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81427 Views

40 replies

68 likes

  • 81427 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778256 Views

503 replies

64 likes

  • 778256 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18582 Views

19 replies

5 likes

  • 18582 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2821 Views

0 replies

4 likes

  • 2821 Views
  • 0 replies
  • 4 likes

Superuser Contribution Most recommendations gone

PlanPremiumCountryUSADevicePC (Desktop App)Operating SystemWindows 10 My Question or IssueAll of my "Because you listened to..." and "Recommended based on..." recommendations have disappeared under the Search-> Discover menu. I have logged out and ba...

Newbie

Plan Premium Country USA Device PC (Desktop App) Operating System Windows 10     My Question or Issue All of my "Because you listened to..." and "Recommended based on..." recomme...

Eni

Moderator

480 Views

1 replies

1 likes

  • 480 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Dislike song does not work

PlanPremiumCountrySwedenDevicePC, Xiaomi RedmiOperating SystemWindows 10, Android My Question or IssueDisliking songs in radio playlist does nothing. It will continue to add the song back into the radio playlist when you enter the station. This happe...

Music Fan

  Plan Premium Country Sweden Device PC, Xiaomi Redmi Operating System Windows 10, Android   My Question or Issue Disliking songs in radio playlist does nothing. It will continue...

OscarDC

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop App cannot find Alexa, TV, or iPhone in device list

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for compatible devices, I have done a fresh install on all of the devices, and ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue My Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for...

pgcorky

Visitor

1391 Views

4 replies

0 likes

  • 1391 Views
  • 4 replies
  • 0 likes

Superuser Contribution Discord does not recognize Spotify

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueDiscord does not recognize Spotify, so I can't use the features associated that connection. How do I make Discord recognize Spotify and thus use the features associated that connection...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue Discord does not recognize Spotify, so I can't use the features associated that connection. How do I make D...

AlejaR

Moderator

6249 Views

16 replies

2 likes

  • 6249 Views
  • 16 replies
  • 2 likes

Superuser Contribution When using 'Listen Along' disord feature clicking on album/song cover opens link in web browser

PlanPremiumCountryGermanyDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen using the discord 'Listen Along' as a listener left clicking on the album/song cover does not work as expected. Expected behaviour is: To open either the cur...

Newbie

Plan Premium Country Germany Device Windows PC Operating System Windows 10   My Question or Issue When using the discord 'Listen Along' as a listener left clicking on the album/song co...

Vasil

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are playlists I've set to private showing up in my public playlist tab?

I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the other month and that playlist isn't showing up. What...

Newbie

I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the o...

Eni

Moderator

942 Views

3 replies

0 likes

  • 942 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app crashes while listening in chronological order in a large playlist

PlanPremiumDeviceDesktopOperating SystemWindows 10Playlist examplehttps://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq My IssueRecently my desktop app started crashing when playing the playlist in chronological "The Sound of Everything" mentioned...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 Playlist example https://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq    My Issue Recently my desktop app started crash...

Jeremy

Spotify Legend

719 Views

4 replies

0 likes

  • 719 Views
  • 4 replies
  • 0 likes

Superuser Contribution Problemas con playlist

Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, las mismas listas si aparecen con canciones.

Newbie

Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, ...

Eni

Moderator

9915 Views

4 replies

1 likes

  • 9915 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music files not appearing in local files folder

PlanFreeCountryAmericaDeviceDesktop ComputerOperating SystemWindows 10 My IssueI'm trying to upload some music files to spotify from the family computer. I put all of the songs I want to upload in a folder labeled [My Name]'s Music to be sure I was g...

Newbie

Plan Free Country America Device Desktop Computer Operating System Windows 10   My Issue I'm trying to upload some music files to spotify from the family computer. I put all of the son...

Eni

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on iOS connects to web player but not desktop app

PlanPremiumCountrySpainDeviceIphone 13 and PCOperating System(iOS 15.5 and Windows 10) My question or issueFor the past few weeks my desktop Spotify app has not been able to connect to the app on my phone. I thought it was a Wi-Fi or connection relat...

Casual Listener

Plan Premium Country Spain Device Iphone 13 and PC Operating System (iOS 15.5 and Windows 10)   My question or issue For the past few weeks my desktop Spotify app has not been able to ...

Eni

Moderator

1069 Views

5 replies

0 likes

  • 1069 Views
  • 5 replies
  • 0 likes

Spotify on Windows volume level option is missing

PlanFreeCountry IsraelDevicePCOperating SystemWindows 10 My Question or IssueI Don't have the volume level option to make my songs louder. Is it because i'm not a premium member?

Visitor

Plan Free Country  Israel Device PC Operating System Windows 10   My Question or Issue I Don't have the volume level option to make my songs louder. Is it because i'm not a premiu...

BretAB

Casual Listener

1035 Views

3 replies

0 likes

  • 1035 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

My spotify has been perfectly fine on my phone, but once i use it on pc or playstation is pausing every time. I’ve tried every solution I’ve seen online and none have fixed it. It’s up to date so I don’t know what the problem is.PlanPremiumCountryUSD...

Visitor

My spotify has been perfectly fine on my phone, but once i use it on pc or playstation is pausing every time. I’ve tried every solution I’ve seen online and none have fixed it. It’s up to date so I d...

OscarDC

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Playlist doesnt sync to mobile

PlanPremiumCountryAustraliaDeviceSamsun Galaxy s8Operating Systemwin 10 and andriod My Question or IssueSince Spotify shuffle doesnt actually shuffle music, I want to manually create a playlist from my liked songs and put the songs order in randomly ...

Casual Listener

Plan Premium Country Australia Device Samsun Galaxy s8 Operating System win 10 and andriod   My Question or Issue Since Spotify shuffle doesnt actually shuffle music, I want to manuall...

Dian

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I fix pixilated album covers on the Spotify website?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dian

Spotify Legend

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every song stops playing after a few seconds

I start the song, it plays for a few seconds (less then 10) and then the song just stops playing, the UI shows as if the song was being progressed, but there is no soundPlanPremiumCountryCzechDeviceChromeOperating SystemWindows My Question or Issue

Visitor

I start the song, it plays for a few seconds (less then 10) and then the song just stops playing, the UI shows as if the song was being progressed, but there is no sound Plan Premium Country Czec...

Jeremy

Spotify Legend

1302 Views

1 replies

0 likes

  • 1302 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes of ad free music on PC

PlanFreeCountryUnited States of AmericaDeviceDellOperating SystemWindows 10 My Question or IssueWhy is the 30 minutes of ad free music on the mobile app but not available for PC?

Newbie

Plan Free Country United States of America Device Dell Operating System Windows 10   My Question or Issue Why is the 30 minutes of ad free music on the mobile app but not available for...

The_Unhelped

Newbie

1422 Views

2 replies

1 likes

  • 1422 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Update Bug Can’t Search for playlists when adding a track to playlist by typing a letter

When adding a track to a playlist, I can no longer search for the playlist I’m looking for by typing the first letter of the playlist. PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue

Regular

When adding a track to a playlist, I can no longer search for the playlist I’m looking for by typing the first letter of the playlist.   Plan Premium Country USA Device Desktop Operating...

antheia

Casual Listener

1048 Views

4 replies

15 likes

  • 1048 Views
  • 4 replies
  • 15 likes

Playlist bug

I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist.Is this some kind of bug, and is there any way to fix it, for example by reinstalling Spotify, ...

Casual Listener

I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist. Is this some kind of bug, and is there any...

Taylith

Community Legend

438 Views

3 replies

1 likes

  • 438 Views
  • 3 replies
  • 1 likes

Superuser Contribution A lot of buffering and disconnection, can not take it any more.

Plan PremiumCountrySouth KoreaDevicepcOperating SystemWindow10 My Question or Issue I live in Seoul, South Korea, soDO NOT TELL ME IT IS THE ISSUE OF INTERNET SPEED OR CONNECTION of mine.I keep having this buffering, disconnection, stopping streaming...

Newbie

Plan  Premium Country South Korea Device pc Operating System Window10   My Question or Issue   I live in Seoul, South Korea, so DO NOT TELL ME IT IS THE ISSUE OF INTERNET S...

AlejaR

Moderator

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Minhas musicas estão periodicamente sendo removidas das minhas musicas curtidas.

PlanPremiumCountryBrasil My Question or IssueIsso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo percebi que definitivamente não era o caso. Algumas musicas no meu perfil vão...

Visitor

  Plan Premium Country Brasil   My Question or Issue Isso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo p...

Vasil

Moderator

361 Views

1 replies

1 likes

  • 361 Views
  • 1 replies
  • 1 likes