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web player picture in picture disables media control.

web player picture in picture disables media control.

On Windows you can assign gestures on the touch pad to do different actions and on mine i have 4 finger swipe left and right to change song and 4 finger up and down to change volume. This typically  works with the web player however today i decided to enable picture in picture so i could see the album cover of my music and quickly that the volume gesture was working but the play, skip and back gestures had all been disabled. I ran a few tests to see was it something in my setting and when i disabled picture in picture they once again seemed to work. I'm not sure if this is where I should be reporting bugs like this but I couldn't find anywhere else. Th

 

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1 Reply

Hey there @7zarl9piyrjuihg02ryl

 

Thanks for reaching out about this here in the Community. We moved your post from the Ideas board to the relevant Help board, where it fits better.

 

Could you let us know if this has always happened or if it started happened after a specific event such as an update?

 

On another note, would you mind asking a friend or a relative to log in to their account on your device to check if they can replicate this with their account?

 

Lastly, it's well worth running a clean reinstall of the app to get rid of any cached files that might be causing trouble.

 

We'll be on the lookout. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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