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Please see below the most popular frequently asked questions.

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Desktop (Windows)

Discuss Spotify for Windows

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 38639 Views
  • 75 replies
  • 25 likes
  • 38639 Views
  • 75 replies
  • 25 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 66639 Views
  • 265 replies
  • 21 likes
  • 66639 Views
  • 265 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4673 Views
  • 1 replies
  • 6 likes
  • 4673 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 144623 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 144623 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Clicking play on the song from the top result plays the last song played.

PlanFree/PremiumCountryAustraliaDeviceWindows laptopOperating SystemWindows 10 My Question or IssueAfter the latest update earlier today (1.1.79.763.gc2965cdf), there's a bug in the desktop version for Windows. Steps to replicate it: 1. Start Spotify...

  • Gig Goer
  • Plan Free/Premium Country Australia Device Windows laptop Operating System Windows 10   My Question or Issue After the latest update earlier today (1.1.79.763.gc2965cdf), there's a bug...
  • Elena
  • Moderator
  • 679 Views
  • 6 replies
  • 0 likes
  • 679 Views
  • 6 replies
  • 0 likes

cant download a song/playlist on pc

Plan Premium Country Azerbaijan Device HP Operating System Windows 10 Im having trouble with downloading playlists on pc. I can download all playlists on my phone spotify app, but when I try to download playlists on my pc app, it just ignores me, the...

  • Casual Listener
  • Plan Premium Country Azerbaijan Device HP Operating System Windows 10   Im having trouble with downloading playlists on pc. I can download all playlists on my phone spotify app...
  • Amayy
  • Spotify Star
  • 965 Views
  • 3 replies
  • 0 likes
  • 965 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do you like a podcast?

Plan: Student PremiumCountry: United StatesDevice: Laptop (Acer Nitro 5)OS: Windows 10 My Question or IssueI seem to be experiencing some difficulties with liking podcast episodes. Unlike songs that I can open and click the Heart/Like button for when...

  • Casual Listener
  • Plan: Student Premium Country: United States Device: Laptop (Acer Nitro 5) OS: Windows 10   My Question or Issue I seem to be experiencing some difficulties with liking podcast episodes. U...
  • Yordan
  • Moderator
  • 5990 Views
  • 3 replies
  • 4 likes
  • availability
    like
    liking
    podcast problems
  • 5990 Views
  • 3 replies
  • 4 likes

Superuser Contribution Win10 Content Not Available 2022

Plan Premium, FamilyCountry CanadaDevice Windows 10 PC, Pixel 6 - both were manually reset and flashed THIS MORNING.Date: For the google search results, March 21 2022Issue: Windows 10, either version of the app, every single song in every playlist, l...

  • Casual Listener
  • Plan Premium, Family Country Canada Device Windows 10 PC, Pixel 6 - both were manually reset and flashed THIS MORNING. Date: For the google search results, March 21 2022 Issue: Windows 10, eith...
  • CarlosE
  • Moderator
  • 384 Views
  • 2 replies
  • 1 likes
  • 384 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Desktop/Webplayer] Shuffle and Back does not work on certain playlists.

PlanPremiumCountryUnited StatesDeviceWebplayerOperating SystemWindows 10 (Google Chrome) My Question or IssueAfter using Spotify's Webplayer on a work device I have noticed that certain playlists in my library will brick my Webplayer, preventing it f...

  • Casual Listener
  • Plan Premium Country United States Device Webplayer Operating System Windows 10 (Google Chrome)   My Question or Issue After using Spotify's Webplayer on a work device I have noticed t...
  • Eni
  • Moderator
  • 644 Views
  • 3 replies
  • 2 likes
  • 644 Views
  • 3 replies
  • 2 likes

Solved!! Song is stuttering at sec 7-10

Okay so since last week, my spotify is acting crazy. Every song i play is like suttering at the beginning for a few seconds and its pissing me off. I usually never need any help when it comes to technical issues because im a tech guy myself, but this...

  • Visitor
  • Okay so since last week, my spotify is acting crazy. Every song i play is like suttering at the beginning for a few seconds and its pissing me off. I usually never need any help when it comes to tech...
  • oscuro87
  • Newbie
  • 1467 Views
  • 6 replies
  • 2 likes
  • 1467 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Local Files automatically link to Spotify Database

Another issue that Spotify is REALLY grinding my gears with... First of all, the album that I wanted to listen to was not on Spotify. So me being me, I gather up the album and artwork and change all of the settings on iTunes to make it proper. Then I...

  • Visitor
  • Another issue that Spotify is REALLY grinding my gears with... First of all, the album that I wanted to listen to was not on Spotify. So me being me, I gather up the album and artwork and change ...
  • Elena
  • Moderator
  • 5020 Views
  • 5 replies
  • 0 likes
  • Windows
  • 5020 Views
  • 5 replies
  • 0 likes

[Desktop][Your Library] Bring back song progress bar

In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feature and it should be brought back!

  • Casual Listener
  • In the latest desktop application, there is no longer a lower time bar/progress bar that shows the duration of the individual track and the progress through the song. This is an extremely useful feat...
  • Amayy
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Desktop
    Your Library
  • 341 Views
  • 1 replies
  • 0 likes

[Desktop][Connect] BUG: Cannot Spotify Connect when playing Playlist Folder

When playing a Playlist Folder (in order to shuffle multiple playlists) Spotify Connect will not work. Works only if "This Computer" is selected as playback device. Attempt to select other device through Spotify Connect results in following error mes...

  • Newbie
  • When playing a Playlist Folder (in order to shuffle multiple playlists) Spotify Connect will not work.   Works only if "This Computer" is selected as playback device.   Attempt to selec...
  • ckargel
  • Newbie
  • 351 Views
  • 1 replies
  • 3 likes
  • Connect
  • 351 Views
  • 1 replies
  • 3 likes

[Desktop][Other] ads dont close and unable to browse when video is maxed in frame

same thing ads dont close when i press x on them while im watching JRE i hope it not a premium thing if so thats annoying af im not talking about skipping ads im talking about the pop up over the ad it wont let me browse other things/shows during thi...

  • Casual Listener
  • same thing ads dont close when i press x on them while im watching JRE i hope it not a premium thing if so thats annoying af im not talking about skipping ads im talking about the pop up over the ad ...
  • 220 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is cutting all my audio

PlanFree/PremiumUsing PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Windows PCOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueFor some reason every time I pause Spotify or a playlist fini...

  • Casual Listener
  • Plan Free/Premium Using Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Windows PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10...
  • Alex
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 1 likes
  • 366 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't receive email or cellphone notifications

I use both the desktop and mobile(IOS) Spotify app,and I've turned on all the notification settings in my account,but when my favorite artist released an new album,there wasn't any notifications to let me know.How does this function work?I thought it...

  • Music Fan
  • I use both the desktop and mobile(IOS) Spotify app, and I've turned on all the notification settings in my account, but when my favorite artist released an new album, there wasn't any notification...
  • jc3113
  • Music Fan
  • 826 Views
  • 11 replies
  • 0 likes
  • 826 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Issue with searching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.When I have typed on search box, n...

  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Jeremy
  • Spotify Legend
  • 928 Views
  • 8 replies
  • 0 likes
  • Browse
    Search
  • 928 Views
  • 8 replies
  • 0 likes

Superuser Contribution Lyrics are not fully visible

PlanPremiumCountryIndiaDeviceHP laptopOperating SystemWindows 10 My Question or IssueWhen viewing lyrics on the spotify desktop app , most of the time a huge chunk of the lyrics are cut off and since scrolling is not possible only a bit of each line ...

  • Regular
  •   Plan Premium Country India Device HP laptop Operating System Windows 10   My Question or Issue When viewing lyrics on the spotify desktop app , most of the time a huge chunk of...
  • OscarDC
  • Moderator
  • 6935 Views
  • 7 replies
  • 3 likes
  • 6935 Views
  • 7 replies
  • 3 likes

Superuser Contribution Spotify Plus

PlanSpotify PlusCountry DevicePCOperating SystemWindows 10 My Question or IssueI have Spotify Plus until April. But I cannot skip ads.

  • Casual Listener
  • Plan Spotify Plus Country   Device PC Operating System Windows 10   My Question or Issue I have Spotify Plus until April. But I cannot skip ads.
  • CPII
  • Newbie
  • 817 Views
  • 5 replies
  • 1 likes
  • 817 Views
  • 5 replies
  • 1 likes

Random artists showing up in my Release Radar.

My Question or IssueI have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' Bass. As far as I know nobody has ever hijacked my account nor does a...

  • Casual Listener
  •     My Question or Issue I have Premium now for about 8 years. There was a lapse in my account back in 2012 which is why it shows 6 years rather than 8. I listen to nothing but Drum 'n' ...
  • paddotk
  • Music Fan
  • 538 Views
  • 1 replies
  • 1 likes
  • 538 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlist is repeating songs when REPEAT is off!

I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat.PlanPremium FamilyCountryUSADevicedesktopOperating SystemWi...

  • Music Fan
  • I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat. Pl...
  • PandaWoods321
  • Newbie
  • 7349 Views
  • 7 replies
  • 1 likes
  • repeat
  • 7349 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Fullscreen album cover/media control fade away after a few seconds

PlanPremium FamilyCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueSo I've only just discovered the fullscreen option recently and this has become how I like to listen to Spotify now as I was able to throw it up on my secon...

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  • Casual Listener
  • Plan Premium Family Country Australia Device Desktop Operating System Windows 10   My Question or Issue So I've only just discovered the fullscreen option recently and this has become ...
  • Elena
  • Moderator
  • 33688 Views
  • 53 replies
  • 30 likes
  • 33688 Views
  • 53 replies
  • 30 likes

Superuser Contribution Spotify wont connect to my phone and vise versa. And discord status doesn’t work

PlanFreeCountryPuerto RicoDevicePC DesktopOperating SystemWindows 11 My Question or IssueI have noticed that as of late spotify has some “missing issues” and one of them is that i cannot connect spotify to my Iphone which makes it tedious since i hav...

  • Newbie
  • Plan Free Country Puerto Rico Device PC Desktop Operating System Windows 11   My Question or Issue I have noticed that as of late spotify has some “missing issues” and one of them is t...
  • Jeremy
  • Spotify Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Objectionable content cannot be hidden

I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean? Contacted support and was told there was nothing they could do and that I just had to live with it. Hey Gustav Söderst...

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  • Newbie
  •   I've been staring at these for months now with no way to remove them. My 8 yr old just asked me what does "UnF*ck your brain" mean?     Contacted support and was told there w...
  • Jeremy
  • Spotify Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes