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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84103 Views

40 replies

68 likes

  • 84103 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797722 Views

505 replies

64 likes

  • 797722 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24430 Views

26 replies

7 likes

  • 24430 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3095 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution All songs on all playlists unavailable after update, then "Something Went Wrong" message

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueRight after my Spotify Desktop updated itself this morning, every single song in every one of my playlists were disabled and couldn't be played, with a "Con...

Regular

Plan Premium Country United States Device Desktop PC Operating System Windows 10     My Question or Issue Right after my Spotify Desktop updated itself this morning, every single...

Lyubka

Moderator

1506 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Superuser Contribution Screen keep going to flicker when I play a song

CountrySwitzerlandDeviceDell Latitude 7490Operating System Windows 10 My Question or IssueSince today, my two screens keep going to flicker when I start to play a song.

Newbie

Country Switzerland Device Dell Latitude 7490 Operating System  Windows 10   My Question or Issue Since today, my two screens keep going to flicker when I start to play a song.

AlejaR

Moderator

3508 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!!Superuser Contribution All playlist are empty only on desktop

PlanPremiumDeviceDesktopOperating SystemWindows 10 I have spotify premium and i use it on 3 devices: on my desktop, on my laptop and on my Android phone and also in the web player. Since one month i can't listen any song on spotify but only in my des...

Visitor

Plan Premium Device Desktop Operating System Windows 10   I have spotify premium and i use it on 3 devices: on my desktop, on my laptop and on my Android phone and also in the web player....

AlejaR

Moderator

1959 Views

3 replies

1 likes

  • 1959 Views
  • 3 replies
  • 1 likes

Superuser Contribution why can i not remove songs from my playlist

when I know longer want to have a song on my playlist i used to be able to delete it from any of my own playlists i use this function to manage the size of my playlists

Newbie

when I know longer want to have a song on my playlist i used to be able to delete it from any of my own playlists i use this function to manage the size of my playlists

Jeremy

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
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Superuser Contribution Playback speed seems to be sped up on Desktop app

I've been listening to some songs I am VERY familiar with, and they seem to be playing much faster than they should be. Some sound just faster, but other, slower songs get distorted.

Newbie

I've been listening to some songs I am VERY familiar with, and they seem to be playing much faster than they should be. Some sound just faster, but other, slower songs get distorted.

Lyubka

Moderator

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify doesn't detect external speakers unplug on laptop Realtek HD audio

Spotify version1.1.53.608.g7ed9c03a (Microsoft Store version) DeviceMSI GS66 laptop with Realtek HD audio chispethttps://www.msi.com/Laptop/GS66-Stealth-10SX/Specification Operating SystemWindows 10 20H2 (19042.844)Realtek HD Audio Codecs 6.0.9102 My...

Regular

Spotify version 1.1.53.608.g7ed9c03a (Microsoft Store version)   Device MSI GS66 laptop with Realtek HD audio chispet https://www.msi.com/Laptop/GS66-Stealth-10SX/Specification   Ope...

MihailY

Moderator

5238 Views

14 replies

1 likes

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  • 14 replies
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Superuser Contribution playlist view

Hi - When using Spotify on the windows desktop app, I click on Home, then playlist and the screen is then dominated by all my 'playlists', but the hierachy is lost...it just lists out all playlists not 'master & slave' playlists. This is really poor ...

Visitor

Hi - When using Spotify on the windows desktop app, I click on Home, then playlist and the screen is then dominated by all my 'playlists', but the hierachy is lost...it just lists out all playlists ...

MihailY

Moderator

518 Views

1 replies

1 likes

  • 518 Views
  • 1 replies
  • 1 likes

Solved!! Playlists don't sync between PCs or Android

I use spotify on 2 PCs and an Android phone. A while ago (weeks) I noticed playlists didn't sync between PC and Android, but I guessed from PC to Android might take a while (even though the devices were on the same wifi network). Lately (days) playli...

Regular

I use spotify on 2 PCs and an Android phone.   A while ago (weeks) I noticed playlists didn't sync between PC and Android, but I guessed from PC to Android might take a while (even though th...

sierana

Visitor

16994 Views

12 replies

0 likes

Windows
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Superuser Contribution Features missing from Hip Hop genre.

Previous to Monday, the Hip Hop genre had multiple sections such as "Popular Playlists", "New Releases", "Viral Hits", "Throwbacks", etc. As of today, none of these sections are available within the Hip Hop genre and instead it's just a bunch of rand...

Casual Listener

Previous to Monday, the Hip Hop genre had multiple sections such as "Popular Playlists", "New Releases", "Viral Hits", "Throwbacks", etc. As of today, none of these sections are available within the ...

MihailY

Moderator

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching playback devices to PC during podcast causes episode to stop.

I routinely switch between my phone (iOS), PC (Windows 10), and SONOS speakers while listening to podcasts, depending on what I'm doing. Leaving the house, switch to phone. Come home, switch to computer. Done with computer, switch to speakers. As a c...

Regular

I routinely switch between my phone (iOS), PC (Windows 10), and SONOS speakers while listening to podcasts, depending on what I'm doing. Leaving the house, switch to phone. Come home, switch to com...

MihailY

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't access to local album from local files on free desktop version.

I switched from Groovy to Spotify because of the track cover art not displaying correctly in Groovy.I have around 300 mp3 files added as local files in the free desktop version of spotify. UX seems to be really cool but i can't filter my local files ...

Newbie

I switched from Groovy to Spotify because of the track cover art not displaying correctly in Groovy. I have around 300 mp3 files added as local files in the free desktop version of spotify. UX seems...

AlejaR

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to speakers while connected to VPN

PlanPremiumCountryUSADeviceDell Latitude 7310Operating SystemWindows 10 My Question or IssueWhen using the Spotify Desktop app on my work laptop I am unable to connect to my Alexa speakers while on my home Wi-Fi. My work laptop uses a VPN and I suspe...

Newbie

Plan Premium Country USA Device Dell Latitude 7310 Operating System Windows 10   My Question or Issue When using the Spotify Desktop app on my work laptop I am unable to connect to my ...

OscarDC

Moderator

1349 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Incorrect hitbox for minimise, maximise, & close buttons on displays with different scalings

PlanPremiumCountryMalaysiaDeviceZephyrus G14 (Ryzen 9 4900HS, RTX 2060)Operating SystemWindows 11 22H2Spotify VersionSpotify for Windows1.1.96.785.g464c973axpui_2022-10-12_1665572918637_464c973cef_105.3.38+g2a6a54b+chromium-105.0.5195.102 My Question...

Casual Listener

Plan Premium Country Malaysia Device Zephyrus G14 (Ryzen 9 4900HS, RTX 2060) Operating System Windows 11 22H2 Spotify Version Spotify for Windows 1.1.96.785.g464c973a xpui_2022-10-12_16655...

MihailY

Moderator

620 Views

3 replies

0 likes

buttons
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maximise
maximize
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Windows
  • 620 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can only play songs that are in a playlist using the app

PlanPremiumCountryUSADevicePC desktopOperating SystemWindows 10 My Question or IssueAs the title states, I can only play songs that are in a playlist. If I go directly to an album and hit play, everything is greyed out. If I put that album into a pla...

Regular

  Plan Premium Country USA Device PC desktop Operating System Windows 10   My Question or Issue As the title states, I can only play songs that are in a playlist. If I go directl...

Lyubka

Moderator

3845 Views

15 replies

3 likes

  • 3845 Views
  • 15 replies
  • 3 likes

Superuser Contribution web player picture in picture disables media control.

On Windows you can assign gestures on the touch pad to do different actions and on mine i have 4 finger swipe left and right to change song and 4 finger up and down to change volume. This typically works with the web player however today i decided to...

Newbie

On Windows you can assign gestures on the touch pad to do different actions and on mine i have 4 finger swipe left and right to change song and 4 finger up and down to change volume. This typically&n...

Eni

Moderator

598 Views

1 replies

0 likes

Web Player
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Superuser Contribution windows client completely nonfunctional

what did they do to the windows client? i haven't made any major changes to my PC or anything and all the sudden a couple of days ago it just will not run at all with a "something went wrong" error i've been trying to solve it and spotify's support i...

Newbie

what did they do to the windows client? i haven't made any major changes to my PC or anything and all the sudden a couple of days ago it just will not run at all with a "something went wrong" error ...

matzel

Gig Goer

390 Views

2 replies

1 likes

  • 390 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify connect not working and queue won't clear

PlanPremiumCountryAustralia DeviceWindows PC (and pixel 5)Operating SystemWindows 10,etc My Question or IssueFor the last 3 or 4 days my Spotify connect will not connect to anything in my house, I've tried to connect from my PC to an audio pro speake...

Visitor

Plan Premium Country Australia  Device Windows PC (and pixel 5) Operating System Windows 10,etc   My Question or Issue For the last 3 or 4 days my Spotify connect will not connect...

Eni

Moderator

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

download songs

So, I'm stupid.  But how do I download songs to my pc?

Newbie

So, I'm stupid.  But how do I download songs to my pc?

howlingwolves

Newbie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can my kid use spotify kid ?

PlanFamily AboCountryGermanyDevicelaptopOperating SystemWin 10 My Question or IssueI took the family abo so that all members of my family can profit from spotify.My children under 12 cannot use the normal spotify app so I wanted to download spotify k...

Newbie

Plan Family Abo Country Germany Device laptop Operating System Win 10   My Question or Issue I took the family abo so that all members of my family can profit from spotify. My childre...

Lyubka

Moderator

2153 Views

1 replies

0 likes

  • 2153 Views
  • 1 replies
  • 0 likes