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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137064 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137064 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
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  • 33 likes
  • Windows
  • 53285 Views
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Superuser Contribution Music will randomly pause [Desktop PC]

PlanFreeCountryAustralia DeviceOmen 15Operating SystemWindows 10My Question or IssueMy Spotify will randomly pause 5-10 seconds after unpausing a song.I've tried:- logging out of every device- restarting app- reinstalling app- restarting internet- re...

  • Casual Listener
  • Plan Free Country Australia  Device Omen 15 Operating System Windows 10 My Question or Issue My Spotify will randomly pause 5-10 seconds after unpausing a song. I've tried: - loggin...
  • Ivan
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
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Superuser Contribution Covers for Local songs

PlanPremiumCountryGreeceOperating SystemWin10 My Question or IssueI've been trying for several hours to add icons, covers, or whatever the right term is, to a number of local songs on Spotify. I put covers to all the songs, one by one, using tagscann...

  • Casual Listener
  •   Plan Premium Country Greece Operating System Win10   My Question or Issue I've been trying for several hours to add icons, covers, or whatever the right term is, to a number of ...
  • Jeremy
  • Spotify
  • 190 Views
  • 3 replies
  • 0 likes
  • 190 Views
  • 3 replies
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Superuser Contribution My play queue is suddenly empty

Hi, I have a problem with Spotify on my laptop (Windows 8.1). It sometimes deletes the songs I added manually in my play queue when it has been paused for a while? This is very annoying. Does anyone experience the problem and/or how can I solve this?...

  • Newbie
  • Hi,   I have a problem with Spotify on my laptop (Windows 8.1). It sometimes deletes the songs I added manually in my play queue when it has been paused for a while? This is very annoying. D...
  • Ver
  • Spotify Legend
  • 319 Views
  • 3 replies
  • 1 likes
  • Windows
  • 319 Views
  • 3 replies
  • 1 likes

Superuser Contribution After unplugging headset jack audio dissapears.

PlanPremiumCountryThe NetherlandsOperating SystemWindows 10 My Question or IssueWhen I play a song with my headset on I can hear music with no issue, but once I remove the jack from my PC with windows 10 the audio dissapears, but the track keeps play...

  • Casual Listener
  • Plan Premium Country The Netherlands Operating System Windows 10   My Question or Issue When I play a song with my headset on I can hear music with no issue, but once I remove the jack f...
  • Novy
  • Moderator
  • 260 Views
  • 3 replies
  • 0 likes
  • audio
    headset
    JACK
    windows10
  • 260 Views
  • 3 replies
  • 0 likes

HOWTO: Spotify "party-mode" with trippy visuals from iTunes, WinAmp, MilkDrop, etc

This is not a question, I just wanted to share how I got this working so that I can use Spotify to play music on my laptop, while the secondary monitor plays visuals based on the Spotify output. The key is looping the output of Spotify back to the in...

  • Music Fan
  • This is not a question, I just wanted to share how I got this working so that I can use Spotify to play music on my laptop, while the secondary monitor plays visuals based on the Spotify output. Th...
  • onex941
  • Newbie
  • 11814 Views
  • 1 replies
  • 10 likes
  • Mac
    Windows
  • 11814 Views
  • 1 replies
  • 10 likes

Superuser Contribution Airpods suddenly no sound though spotify is playing

PlanPremiumCountryIDDeviceDell InspironWindows 10 My Question or Issuei am using 1st and 2nd gen airpods, and while listening to some music all of sudden no audio coming from my airpods even though spotify is still playing and the bluetooth is still ...

  • Casual Listener
  •   Plan Premium Country ID Device Dell Inspiron Windows 10   My Question or Issue i am using 1st and 2nd gen airpods, and while listening to some music all of sudden no audio com...
  • Mihail
  • Spotify Legend
  • 608 Views
  • 1 replies
  • 0 likes
  • 608 Views
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Superuser Contribution Playlist limit seems to be completely random

I thought the playlist limit was supposed to be 10 000 songs?I never really gave it much though before, whenever I got the message that a playlist was full, I just created a new one, but today I checked when my movie soundtrack list also became full,...

  • Casual Listener
  • I thought the playlist limit was supposed to be 10 000 songs? I never really gave it much though before, whenever I got the message that a playlist was full, I just created a new one, but today I ch...
  • Ver
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution When changing song on google home, the song will change but the UI gets stuck

PlanPremiumCountryDenmarkDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueThis is something that irritates me. On windows spotify client when I change song, the gets stuck and I can't see what so...

  • Regular
  • Plan Premium Country Denmark Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10   My Question or Issue This is something that irritates me. On windo...
  • Ver
  • Spotify Legend
  • 126 Views
  • 1 replies
  • 0 likes
  • 126 Views
  • 1 replies
  • 0 likes

Superuser Contribution accesspoint:19 I want Login desktop

PlanPremium Duo CountrySouth Korea DeviceSamsung Galaxy 9, Galaxy Tab 7 plus Operating SystemWindows 10 My Question or Issue When I try to log in from the desktop, an error message "accesspoint:19" pops up and I cannot log in. This problem has been g...

  • Newbie
  •   Plan Premium Duo   Country South Korea   Device Samsung Galaxy 9,   Galaxy Tab 7 plus   Operating System Windows 10   My Question or Issue   W...
  • user-removed
  • Not applicable
  • 447 Views
  • 2 replies
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  • 447 Views
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Superuser Contribution Recently Added Songs

PlanPremiumCountryUnited StatesDeviceASUS 2in1 LaptopOperating SystemWindows 10 My Question or IssueI can't sort the song in a playlist by recently added songs. I want my most recent added songs at top and there isn't an option for that. I can do dat...

  • Newbie
  •   Plan Premium Country United States Device ASUS 2in1 Laptop Operating System Windows 10   My Question or Issue I can't sort the song in a playlist by recently added songs. I wan...
  • Alex
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Make selection in playlists work properly

Premium GermanyWindows PC My Question or IssueSelection does not work as user expect it: - Ctrl+A does not select all songs on longer lists. It probably only marks the part of the playlist that the spotify client has loaded yet.- Shift does not work ...

  • Roadie
  • Premium Germany Windows PC   My Question or Issue Selection does not work as user expect it:   - Ctrl+A does not select all songs on longer lists. It probably only marks the part of t...
  • JohnnyD4
  • Roadie
  • 473 Views
  • 6 replies
  • 1 likes
  • 473 Views
  • 6 replies
  • 1 likes

Solved!! Impossible de lire les musiques et les radios

Plan: PrimePays: FranceAppareil: pc Windows 10Système d’exploitation: Windows 10 64 bits Bonjour, j’ai souscrit un abonnement spotify mais je n’y arrive pas à lire les musiques (n’importe quels musique) et radios , quand je clique sur lecture rien ne...

  • Visitor
  • Plan: Prime Pays: France Appareil: pc Windows 10 Système d’exploitation: Windows 10 64 bits   Bonjour, j’ai souscrit un abonnement spotify mais je n’y arrive pas à lire les musiques (n’impo...
  • user-removed
  • Not applicable
  • 379 Views
  • 6 replies
  • 0 likes
  • Music
  • 379 Views
  • 6 replies
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Solved!!Superuser Contribution Adding friends

PlanPremiumCountryPolandDevicedesktopOperating SystemWin10 64 My Question or IssueCan't connect to facebook and besides that, how to even add friend who doesn't have facebook account but use spotify?

  • Casual Listener
  • Plan Premium Country Poland Device desktop Operating System Win10 64   My Question or Issue Can't connect to facebook and besides that, how to even add friend who doesn't have facebo...
  • Bob304
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify - Songs crashing while using an Wireless Headset

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueHi everybody! Hope you are doing fineRecently I've bought an Cloud Stinger Core Wireless 7.1 and I am experiencing some issues while using the Spotify with this headset. The songs tha...

  • Newbie
  • Plan Premium   Device PC Operating System Windows 10   My Question or Issue Hi everybody! Hope you are doing fine Recently I've bought an Cloud Stinger Core Wireless 7.1 and I am ...
  • Jeremy
  • Spotify
  • 181 Views
  • 1 replies
  • 0 likes
  • Wireless Headset Issue
  • 181 Views
  • 1 replies
  • 0 likes

Desktop App doesn’t respond

PlanFreeCountryGeorgia Operating systemwindos 7 My Question or IssueHello, My spotify desktop app doesn’t respond, when open it I’m able to click on few things, like library or my profile, but after few seconds I’m unable to click on anything, I have...

  • Newbie
  •   Plan Free Country Georgia   Operating system windos 7   My Question or Issue Hello, My spotify desktop app doesn’t respond, when open it I’m able to click on few things, li...
  • Billy-J
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can see video in podcast, but can't hear it.

PlanPremiumCountryUSA DevicePC Desktop AppOperating SystemWindows 10 My Question or IssueI have been having this issue for as long as I have tried playing podcasts in spotify. I am trying to watch the Joe Rogan podcast and the video plays fine, but I...

  • Casual Listener
  • Plan Premium Country USA   Device PC Desktop App Operating System Windows 10   My Question or Issue I have been having this issue for as long as I have tried playing podcasts in ...
  • Eni
  • Moderator
  • 209 Views
  • 5 replies
  • 0 likes
  • 209 Views
  • 5 replies
  • 0 likes

Question about version 1.1.54.592 gc0b20638

This is the latest version I received on my WIN 10 PC version. I am a premium user, and this is very frustrating not to be able to see the new feature with filters for my Favorites playlist. Same goes for my Android mobile app. Favorites show up but ...

  • Regular
  • This is the latest version I received on my WIN 10 PC version. I am a premium user, and this is very frustrating not to be able to see the new feature with filters for my Favorites playlist. Same goe...
  • 501 Views
  • 0 replies
  • 0 likes
  • 501 Views
  • 0 replies
  • 0 likes

Superuser Contribution Blank entries showing in source directory list for local files

PlanPremiumCountryUnited Kingdom DevicePCOperating SystemWindows 10 My Question or IssueWhen trying to add new source directories for local files, I notice that I have some blank entries in the list of local file source directories, I'd like to clean...

local-files.png
  • Regular
  • Plan Premium Country United Kingdom   Device PC Operating System Windows 10   My Question or Issue When trying to add new source directories for local files, I notice that I have...
  • Mihail
  • Spotify Legend
  • 274 Views
  • 9 replies
  • 0 likes
  • 274 Views
  • 9 replies
  • 0 likes

Superuser Contribution [FIX] Spotify Sound Lowering/Muffled

I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cut in, and no answers I had seen would work, including chang...

  • Newbie
  •   I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cu...
  • Novy
  • Moderator
  • 9188 Views
  • 2 replies
  • 5 likes
  • 9188 Views
  • 2 replies
  • 5 likes

Solved!! Help with multiple artists on one local file?

Hello all, I've been having an issue with some of my recently added local files. You see, in an effort to satisfy my constant need for categorisation and organisation, I decided to use Audacity to add proper names, artists, release years, etc. to the...

  • Regular
  • Hello all, I've been having an issue with some of my recently added local files. You see, in an effort to satisfy my constant need for categorisation and organisation, I decided to use Audacity to ad...
  • Sebasty
  • Spotify Star
  • 1123 Views
  • 1 replies
  • 1 likes
  • 1123 Views
  • 1 replies
  • 1 likes