Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1639 Views

0 replies

2 likes

  • 1639 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145450 Views

83 replies

27 likes

  • 145450 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130348 Views

294 replies

22 likes

  • 130348 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10976 Views

1 replies

6 likes

  • 10976 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Black Screen for Spotify Win 10 App

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of it works. I'm really sick of the flawed design of the app.- Uninstalled...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue My Spotify app in Win 10 has black screen issue for over 3 months. I tried every methods (listed below). None of...

yjchyan

Casual Listener

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Duo Plan with Alexa - PC - Android and Apple Phones

PlanDuo CountryUS DeviceWindows desktops, Iphone, Samsung Galaxy and an Alexa. Operating System(iOS 10, Android Oreo, Windows 10,etc.) I added my husband to Spotify with a Duo account. I typically control Spotify through my laptop and play on Alexa. ...

Music Fan

Plan Duo  Country US  Device Windows desktops, Iphone, Samsung Galaxy and an Alexa.  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I added my husband to...

Eni

Moderator

2590 Views

3 replies

0 likes

  • 2590 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with searching podcasts

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.I have encountered a problem, when...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Alex

Spotify Legend

653 Views

5 replies

0 likes

  • 653 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Web Player] Can't play album on web player

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web player. I have no issue playing it on the desktop app or mobile app. Whenever I...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I have this bizarre issue. I can't play the album "Tramp" by the artist "Volor Flex" on the web pla...

Jeremy

Spotify Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to link Spotify with XboX Game Bar (Windows 10)

PlanFreeCountryCzech RepublicDeviceDeskopOperating SystemWindows 10 My Question or IssueI am trying for hours, been searching on community posts but still nothing helped me:I want to link my Spotify account with XBoX Game Bar but everytime I click on...

Regular

Plan Free Country Czech Republic Device Deskop Operating System Windows 10   My Question or Issue I am trying for hours, been searching on community posts but still nothing...

AlmighalX

Visitor

16547 Views

20 replies

3 likes

  • 16547 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

Newbie

lol Plan Premium   Country Ukraine   Operating System Windows 10   My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will add...

Awardowich

Casual Listener

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution PC and Android will not sync to each other

PlanPremiumDeviceLenovo Thinkpad, Samsung Galaxy S21 UltraOperating SystemWindows 10, Android 12 My IssueI first noticed this issue on October 18, 2021. I am unable to sync my phone and my PC local files with each other - the download shows as comple...

Casual Listener

Plan Premium Device Lenovo Thinkpad, Samsung Galaxy S21 Ultra Operating System Windows 10, Android 12   My Issue I first noticed this issue on October 18, 2021. I am unable to sync my ph...

MafeG

Spotify Legend

2590 Views

3 replies

0 likes

  • 2590 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Web Player] Search function not working

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the search function on Web Player is not showing any results when I search popular terms of bands or songs that are inputted correctly. I have l...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the search function on Web Player is not showing any results ...

Yordan

Moderator

1622 Views

7 replies

4 likes

  • 1622 Views
  • 7 replies
  • 4 likes

[Desktop][Playlists] Remove from Playlist Delay

The remove from playlist option is amazing. The problem is there is a delay. I'll explain. Start playing a song in a playlist.Hit the ... to the right of the song.Notice how all the menu options pop up right away, but "Remove from Playlist" takes an ...

Composer

The remove from playlist option is amazing.  The problem is there is a delay.  I'll explain.   Start playing a song in a playlist. Hit the ... to the right of the song. Notice how ...

297 Views

0 replies

1 likes

Desktop
Playlists
  • 297 Views
  • 0 replies
  • 1 likes

error "Spotify can’t play this right now if you have the file on your computer you can import it."

PlanPremium familyCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently had an issue on my win10 desktop.Every time i tried to play anything, any and all artists, playlists, songs and podcasts of many different sorts i ...

Newbie

Plan Premium family Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I recently had an issue on my win10 desktop. Every time i tried to play anything,...

695 Views

0 replies

1 likes

Fix
Spotify can’t play this right now if you have the file on your computer you can import it
  • 695 Views
  • 0 replies
  • 1 likes

Certain artists unavailable

PlanFreeCountryFranceOperating SystemWindows 10Spotify Version1.1.77.643.g3c4c6fc6 Certain artists are partially or completely unavailable, looking for a solution, I found a lot of threads around the same issue from 2017. Some of the examples they ga...

Newbie

Plan Free Country France Operating System Windows 10 Spotify Version 1.1.77.643.g3c4c6fc6   Certain artists are partially or completely unavailable, looking for a solution, I found a lo...

Loxer

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Tracks unavailable in Desktop app that are available in Android

PlanFamilyCountryUSADevicePCOperating SystemWindows 10My Question or IssueSome tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by eX-Girl. On Desktop, all tracks are unavailable. On Android, they are ...

Music Fan

Plan Family Country USA Device PC Operating System Windows 10 My Question or Issue Some tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by e...

Loxer

Community Legend

604 Views

3 replies

0 likes

  • 604 Views
  • 3 replies
  • 0 likes

**bleep**

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to his songs they are greyed out and trying to play them incurs the message "This...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to hi...

Loxer

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! Windows 10 background/small window/close buttons change themes by itself

PlanFreeCountryTurkeyDeviceAcer Aspire E1-572GOperating SystemWindows 10 for workstations My Question or IssueWell, its hard to explain by words but, i had another problem with these buttons,after that problem solved, this started to occur.

Roadie

Plan Free Country Turkey Device Acer Aspire E1-572G Operating System Windows 10 for workstations    My Question or Issue Well, its hard to explain by words but, i had another prob...

unclerk

Roadie

718 Views

4 replies

0 likes

  • 718 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have Premium but hear adds?

PlanFamily PremiumCountryUSADevice Macbook Pro Running WIndows Operating System(iOS 10, My Question or IssueI have family premium, why do I hear adds when I listen to a podcast on Spotify?

Newbie

Plan Family Premium Country USA Device  Macbook Pro Running WIndows  Operating System (iOS 10,   My Question or Issue I have family premium, why do I hear adds when I listen ...

Eni

Moderator

404 Views

1 replies

0 likes

Apps & Features
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Playlists] Add option to remove songs from Discover Weekly (etc) playlists

I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/release radar/daily mix playlists

Casual Listener

I love my discover weekly playlist, but occasionally there will be a song on that playlist that I absolutely hate. It would be great to have the option to remove songs from the discovery weekly/relea...

v2496s

Casual Listener

877 Views

4 replies

3 likes

Playlists
Web Player
  • 877 Views
  • 4 replies
  • 3 likes

Solved!!Superuser Contribution Random songs are grayed out in web player

PlanPremiumCountryUnited StatesDeviceDell DesktopOperating SystemWindows 10 My Question or IssueUsing the web player in the Brave Browser (also tried in Firefox) and noticed that some songs are randomly grayed out. I am unable to play them if I try. ...

Roadie

Plan Premium Country United States Device Dell Desktop Operating System Windows 10   My Question or Issue Using the web player in the Brave Browser (also tried in Firefox) and noticed ...

Eni

Moderator

3975 Views

7 replies

3 likes

  • 3975 Views
  • 7 replies
  • 3 likes

Superuser Contribution My daily mixes keep changing

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing

Music Fan

While I was playing one of my Daily Mixes, for some reason, the lineup keeps changing, making it more confusing  

denxyz

Casual Listener

3262 Views

13 replies

2 likes

  • 3262 Views
  • 13 replies
  • 2 likes

Superuser Contribution Is it possible to check if Spotify has the license to display specific lyrics in my region?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueHey, I was wondering if it is possible to check somewhere if lyrics are prevented from being displayed on Spotify in my region due to lack of license to display it even th...

Roadie

  Plan Premium Country NO Device Laptop Operating System Windows 10       My Question or Issue Hey, I was wondering if it is possible to check somewhere if lyrics are...

Novy

Moderator

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs are greyed out but are still able to play

PlanFreeCountryUnited StatesOperating SystemWindows 11 So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on albums, if you search them and if you have the desktop app installed

Music Fan

  Plan Free Country United States Operating System Windows 11   So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on...

Eni

Moderator

1666 Views

5 replies

2 likes

  • 1666 Views
  • 5 replies
  • 2 likes