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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137080 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137080 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53354 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53354 Views
  • 0 replies
  • 33 likes

Superuser Contribution Podcast date format vs. Music date format

Spotify PremiumBrazil DeviceDell laptopOperating SystemWindows 10 My Question or IssueWhy oh why does Spotify uses a different date format for songs and for podcasts? And why is the podcast date trimmed at the end? I have no idea what year the podcas...

  • Regular
  • Spotify Premium Brazil   Device Dell laptop Operating System Windows 10   My Question or Issue Why oh why does Spotify uses a different date format for songs and for podcasts? And ...
  • Ivan
  • Spotify Legend
  • 389 Views
  • 2 replies
  • 2 likes
  • 389 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can't Edit My Own Collaborative Playlist (Bug)

I can edit the title and description, but most options from the drop down menu have disappeared (see attached screenshot). The playlist is finalised between collaborators, and I would like to untick the Collaborative option and make the playlist publ...

  • Music Fan
  • I can edit the title and description, but most options from the drop down menu have disappeared (see attached screenshot).   The playlist is finalised between collaborators, and I would like t...
  • CarlosE
  • Moderator
  • 702 Views
  • 7 replies
  • 0 likes
  • 702 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts hijacks my play queue

PlanPremiumCountryNorwayDevicePCOperating SystemWindows 10 (Version 10.0.17763 Build 17763)My Question or IssueSometimes when I visits a specific podcast feed while listening to a playlist the entire podcast feed replaces my playlist in the "Next Up"...

  • Casual Listener
  • Plan Premium Country Norway Device PC Operating System Windows 10 (Version 10.0.17763 Build 17763) My Question or Issue Sometimes when I visits a specific podcast feed while listening to a p...
  • Alex
  • Moderator
  • 398 Views
  • 3 replies
  • 3 likes
  • 398 Views
  • 3 replies
  • 3 likes

Incorrect translation in Chinese

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10My Question or IssueThere are several wrong translations in Chinese, please check the pictures below. Options: The arrow keys should be "向'direction'鍵." "暂停" should be "暫停." Search box: T...

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  • Newbie
  • Plan Premium Country Taiwan Device Desktop Operating System Windows 10 My Question or Issue There are several wrong translations in Chinese, please check the pictures below.   Opt...
  • OneByBoo
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • chinese
    language
  • 270 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I have keyboard shortcuts for pausing and skipping music But since this week they don't work anymore

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI have keyboard shortcuts for pausing and skipping music.But since this week they don't work anymore.I used the keys F5, F6 and F7 for previous next and pausing s...

  • Regular
  • Plan Premium Country The Netherlands Device PC Operating System Windows 10   My Question or Issue I have keyboard shortcuts for pausing and skipping music. But since this week they do...
  • CarlosE
  • Moderator
  • 4103 Views
  • 17 replies
  • 1 likes
  • shortcuts
  • 4103 Views
  • 17 replies
  • 1 likes

Superuser Contribution BUG - 384Khz Devices

Spotify will not work with devices that are set up to output anything above 192Khz. I do not need the audio from Spotify to be a higher quality. I would just like to be able to use my devices without having to constantly switch the sound settings eve...

  • Music Fan
  • Spotify will not work with devices that are set up to output anything above 192Khz. I do not need the audio from Spotify to be a higher quality. I would just like to be able to use my devices without...
  • Skorrn_
  • Music Fan
  • 909 Views
  • 5 replies
  • 6 likes
  • 909 Views
  • 5 replies
  • 6 likes

Superuser Contribution Play Queue History Doesn't Show recent Songs

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueThe songs in my history tab are from a few months ago instead of from a few hours ago. Discover Weekly just updated and I wanted to save a few songs from last weeks playlist,...

  • Visitor
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue The songs in my history tab are from a few months ago instead of from a few hours ago. Discover We...
  • MattSuda
  • Spotify Star
  • 735 Views
  • 2 replies
  • 0 likes
  • 735 Views
  • 2 replies
  • 0 likes

Superuser Contribution Please Help

PlanPremiumCountryUSADevice(MSI Laptop)Operating System(Windows 10) My Question or IssueThe create similar playlist button on desktop isn't working/ nothing happens when i press it. I'm aware that it only works on playlists that iv made but still not...

  • Newbie
  • Plan Premium Country USA Device (MSI Laptop) Operating System (Windows 10)   My Question or Issue The create similar playlist button on desktop isn't working/ nothing happens when i pr...
  • Mihail
  • Spotify Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays in low quality even though it's set to high

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My IssueI have really bad internet connection and I've set the streaming quality to High because I'd rather have the music pause to buffer than play in really low quality. And even though I d...

  • Newbie
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Issue I have really bad internet connection and I've set the streaming quality to High because I'd rather have th...
  • Alex
  • Moderator
  • 590 Views
  • 1 replies
  • 0 likes
  • 590 Views
  • 1 replies
  • 0 likes

Pause Media Key pauses Youtube instead of Spotfy

I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never been able to pause youtube before with media keys so ...

  • Newbie
  • I have owned my Dell XPS 15 for 2 years. Today when I turn my laptop on and launch spotfy whilst watching a youtube video, my pause media key starts pausing youtube instead of spotfy (I have never be...
  • Ronaldo_Nespolo
  • Newbie
  • 29325 Views
  • 25 replies
  • 25 likes
  • 29325 Views
  • 25 replies
  • 25 likes

[Desktop][Other] Spotify should not flash its taskbar button because it started.

When Spotify starts it flashes its taskbar button.I expect that Spotify needs some kind of attention or has an alert for me, because that's the purpose of flashing the taskbar button.When I click on its button I am presented with the Spotify applicat...

  • Regular
  • When Spotify starts it flashes its taskbar button. I expect that Spotify needs some kind of attention or has an alert for me, because that's the purpose of flashing the taskbar button. When I click...
  • 173 Views
  • 0 replies
  • 0 likes
  • Desktop
    Other
  • 173 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify is broken !! Songs won't play and my name is an ID

PlanFreeCountryAlbaniaDeviceHP Pavillion 15Operating System Windows 10 My Question or IssueI tried reinstalling Spotify and this happened. I logged in with my Facebook account and the username shows my Spotify ID , also songs WONT PLAY even if I clic...

  • Newbie
  • Plan Free Country Albania Device HP Pavillion 15 Operating System  Windows 10   My Question or Issue I tried reinstalling Spotify and this happened. I logged in with my Facebook a...
  • CarlosE
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop has this weird bottom gap since 6 months now when on max window

PlanFreeCountryINDeviceLenovo Laptop G50Operating SystemWindows 10 My Question or IssueSee the screenshot and DO NOT, DO NOT suggest me to re install or anything, I have already tried all basic troubleshooting and I earlier reported but nothing Spoti...

  • Visitor
  • Plan Free Country IN Device Lenovo Laptop G50 Operating System Windows 10    My Question or Issue See the screenshot and DO NOT, DO NOT suggest me to re install or anything, I hav...
  • Eni
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 213 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify consumes a lot of my system resources

My Question or IssueHi, I have installed the Spotify application for Windows but the problem is that Spotify consumes a lot of system resources such as hard disk usage, so will it be better to use the browser version of Spotify? Operating SystemWindo...

  • Newbie
  • My Question or Issue Hi, I have installed the Spotify application for Windows but the problem is that Spotify consumes a lot of system resources such as hard disk usage, so will it be better to use ...
  • CarlosE
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black screen for at least 45 mins on Windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo when I start my mainstream pc and open spotify, I get a black screen for up to an hour. I ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So when...
  • Novy
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need way to sort playlist FOLDERS

PlanPremiumCountryUSADeviceLenovo PCOperating SystemWindows 10 My Question or IssueI need/am looking for a way to alphabetize or reorganize my playlist folders without having to drag and drop them in my list one at a time. Is there any existing mecha...

  • Newbie
  • Plan Premium Country USA Device Lenovo PC Operating System Windows 10   My Question or Issue I need/am looking for a way to alphabetize or reorganize my playlist folders without having...
  • Eni
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Next Up" list automatically refreshes upon deletion

Hi, I'm streaming Premium Duo on Windows 10 on an Asus Zenbook.If I try to clear out the entirety of the "Next Up" list -- either by using shift + scrolling to the end if there's something big in there (a multi-part album or playlist), or just manual...

  • Casual Listener
  • Hi, I'm streaming Premium Duo on Windows 10 on an Asus Zenbook. If I try to clear out the entirety of the "Next Up" list -- either by using shift + scrolling to the end if there's something big in t...
  • Novy
  • Moderator
  • 283 Views
  • 4 replies
  • 0 likes
  • 283 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify wakes pc from sleep

PlanPremiumRomania Device(Iphone 11 pro max , pc)Operating System(IOS 13 , windows 10) I usually put my pc in sleep and it was working for the last 6 months but now when i open Spotify app on IOS it turns automatically my pc on . Please help I can't ...

  • Newbie
  • Plan Premium Romania   Device (Iphone 11 pro max , pc) Operating System (IOS 13 , windows 10)   I usually put my pc in sleep and it was working for the last 6 months but now w...
  • Jeremy
  • Spotify
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Year not displayed properly on release date column

PlanPremiumCountrySpain (spanish languaje) DevicePC WindowsOperating SystemWindows 10 My Question or IssueI love the Spotify windows 10 app, but...When I look at the episode / song list of a podcast / album, the width of the date column is not wide e...

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  • Visitor
  • Plan Premium Country Spain (spanish languaje)   Device PC Windows Operating System Windows 10   My Question or Issue I love the Spotify windows 10 app, but... When I look at t...
  • Mihail
  • Spotify Legend
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

local files sync broken... again...

PlanPremiumCountryFRDeviceDesktop PC // Motorola OneOperating SystemWindows 10 20H2 // Android 10 My Question or IssueLocal files sync is broken again, both apps are up to date. Open spotify on both of the applications. Sync a playlist with local fil...

  • Gig Goer
  • Plan Premium Country FR Device Desktop PC // Motorola One Operating System Windows 10 20H2 // Android 10   My Question or Issue Local files sync is broken again, both apps are up to da...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes