Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83653 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
793210 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
23364 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
481 Views
2 replies
0 likes
I've already tried following the FAQ regarding this but my friends listening activity are not showing anymore than it used to.
I've already tried following the FAQ regarding this but my friends listening activity are not showing anymore than it used to.
Music Fan
2140 Views
8 replies
1 likes
PlanPremiumCountrhyMexicoDeviceDesktop AppOperating System Windows 10 My Question or IssueI have seen a lot of claims of this, Desktop app doesn't play searched songs.I am using the latest version of the app.Is there a real solution for this ? can yo...
Plan Premium Countrhy Mexico Device Desktop App Operating System Windows 10 My Question or Issue I have seen a lot of claims of this, Desktop app doesn't play searched songs. ...
Casual Listener
1361 Views
7 replies
1 likes
PlanIndividual premiumCountryUSADevicePC Operating Systemwindows 10 My Question or IssueIm trying to listen along with my parnter and when i join listen along it dosnt sync me with her song or play it imediantly when she skips a song it stays paused ...
Plan Individual premium Country USA Device PC Operating System windows 10 My Question or Issue Im trying to listen along with my parnter and when i join listen along it dosnt s...
Moderator
603 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
439 Views
1 replies
0 likes
PlanPremiumCountryFranceOperating SystemWindows 10 My Question or IssueWhen I launch Spotify Premium desktop application, I get the following error:« Une erreur s'est produite.Essayez de recharger la page.Recharger la page » Which I would traduce in ...
Plan Premium Country France Operating System Windows 10 My Question or Issue When I launch Spotify Premium desktop application, I get the following error: « Une erreur s'est produite....
Casual Listener
2614 Views
9 replies
0 likes
Whenever I go on an artist's profile to play a song, the bottom just goes gray and nothing loads, the song, art, nothing, I can't listen to it. However, when I try to play any songs on my playlists or local files it works fine. This is only on pc, do...
Whenever I go on an artist's profile to play a song, the bottom just goes gray and nothing loads, the song, art, nothing, I can't listen to it. However, when I try to play any songs on my playlists o...
Moderator
1238 Views
9 replies
3 likes
PlanPremiumCountryThe NetherlandsDeviceComputerOperating SystemWindows 10 desktop My Question or IssueI've been experiencing this issue for a long duration of time, everytime i want to play songs by Daft Punk on my W10 desktop computer it says it can...
Plan Premium Country The Netherlands Device Computer Operating System Windows 10 desktop My Question or Issue I've been experiencing this issue for a long duration of time, everytime...
Moderator
1693 Views
5 replies
0 likes
On a 2-month-old HP Pavilion 24-ca0029 AiO PC with Windows 11…I’m getting a 6 or 7-second delay playing individual tracks on Spotify.Happens after about an hour of playing on about 90% of songs in my downloaded playlists.Sounds like fade but we’ve pl...
On a 2-month-old HP Pavilion 24-ca0029 AiO PC with Windows 11… I’m getting a 6 or 7-second delay playing individual tracks on Spotify. Happens after about an hour of playing on about 90% of songs i...
Spotify Legend
2469 Views
3 replies
0 likes
PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueOn both desktop and the web player when I use the search feature the "see all" options don't appear anymore so I can't click on a single topic (artist, songs, playl...
Plan Premium Country USA Device HP Pavilion Operating System Windows 10 My Question or Issue On both desktop and the web player when I use the search feature the "see all" op...
Casual Listener
3997 Views
6 replies
0 likes
PlanPremiumCountryGermanyDeviceLenovo NotebookOperating SystemWindows 10My Question or IssuePrerequisite:Spotify gets started on startup of Windows 10 and stays minimized and you lock your screen without bringing Spotify to the foreground at least on...
Plan Premium Country Germany Device Lenovo Notebook Operating System Windows 10 My Question or Issue Prerequisite: Spotify gets started on startup of Windows 10 and stays minimized and yo...
Casual Listener
1304 Views
2 replies
0 likes
Windows app. Like in the title.Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top.Play track number 8, it will start from 1 again. And then it moves to track number 2. Clicking next/previous will also just go up and ...
Windows app. Like in the title. Enabling Enhanced on a playlist, disables the shuffling. It always goes from the top. Play track number 8, it will start from 1 again. And then it moves to track num...
Regular
1627 Views
11 replies
2 likes
Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste storage space on my PC that's always connected to th...
Whenever I download something on my mobile installation it then also downloads it on my desktop. I couldn't find anything about this and it's incredibly annoying. I have absolutely no need to waste s...
Moderator
663 Views
3 replies
0 likes
Hello, I've searched the whole internet without any solution...The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my keyboard. It's working on my laptop and my Windows 10 surface,...
Hello, I've searched the whole internet without any solution... The windows 10 media controls are not showing for me for Spotify if I turn up or lower the volume via the control keys of my ...
Moderator
8314 Views
4 replies
0 likes
PlanPremium CountrySpain DevicePC Operating SystemWindows 10 My Question or IssueJust to report that I spotted this bug on the ad banner.Now it looks correct, but I just wanted to point out the problem.Hope it helps you.
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Just to report that I spotted this bug on the ad banner. Now it looks c...
325 Views
0 replies
0 likes
I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works.Windows 11.
I have tried everything I've seen here: deleted the Library files, restarted the app, reinstalled the app. But when I tried to play on browser it works. Windows 11.
Moderator
616 Views
3 replies
0 likes
PlanFree/PremiumCountryUnited KingdomDeviceDesktop, Samsung S21UOperating SystemWindows 11, Android 11 My Question or IssueOn my profile, I notice there have been my top artists and top tracks for the month. I wish there was a way to make these publi...
Plan Free/Premium Country United Kingdom Device Desktop, Samsung S21U Operating System Windows 11, Android 11 My Question or Issue On my profile, I notice there have been my top arti...
Community Legend
382 Views
1 replies
0 likes
PlanPremiumCountryTurkeyOperating SystemWindows 10 My Question or IssueI have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed because ResampleDmo.DLL was not found. Reinstalling the program may fix this pro...
Plan Premium Country Turkey Operating System Windows 10 My Question or Issue I have installed Spotify after resetting my pc and now it gives "The code execution cannot proceed ...
Moderator
26322 Views
7 replies
1 likes
Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Okay, but I'm Premium (Duo).When I try on my phone, I wo...
Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Oka...
Casual Listener
658 Views
2 replies
0 likes
When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet issue.
When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet i...
Moderator
752 Views
5 replies
0 likes
