Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11497 Views

105 replies

47 likes

  • 11497 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1303 Views

15 replies

2 likes

Possible Bug
  • 1303 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3189 Views

38 replies

2 likes

  • 3189 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8928 Views

0 replies

4 likes

  • 8928 Views
  • 0 replies
  • 4 likes

Superuser Contribution Rapid Song Skipping

Desktop (Windows/Chrome) and Android app. Issue started within the last day or so.When listening Discover Weekly, the player rapidly jumps through the list without playing the songs.When trying to play a song outside of a list, it randomly stops play...

Casual Listener

Desktop (Windows/Chrome) and Android app.  Issue started within the last day or so. When listening Discover Weekly, the player rapidly jumps through the list without playing the songs. Whe...

Eni

Moderator

691 Views

3 replies

0 likes

  • 691 Views
  • 3 replies
  • 0 likes

add language translator on pc

please add language translator on desktop apps like windows, mac, and linux

Casual Listener

please add language translator on desktop apps like windows, mac, and linux

HeyImEdward

Casual Listener

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ao adiantar uma musica spotify troca a faixa.

Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.

Visitor

Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.

Joan

Moderator

572 Views

1 replies

2 likes

  • 572 Views
  • 1 replies
  • 2 likes

i cant click anything and everything turns grey when i click home

so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.

Casual Listener

so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login on windows app : auth2 error

PlanPremium DuoCountryFrance DevicePCOperating SystemWindows 11 My Question or IssueUnable to login in windows app even after resetting password I'm able to login on web and ios appI've tried to change the proxy setting but no change, the firewall is...

Newbie

Plan Premium Duo Country France  Device PC Operating System Windows 11    My Question or Issue Unable to login in windows app even after resetting password    I'm...

Yordan

Moderator

782 Views

1 replies

0 likes

Account
Login
  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Devices Suddenly Not Connecting

PlanPremium Device(All) My Question or IssueAs of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro and my iPhone 13. I can connect to other devices but Alexa is not working....

Casual Listener

Plan Premium   Device (All)   My Question or Issue As of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro...

surfskittles

Casual Listener

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle does not shuffle

PlanPremiumCountryGermanyDevicePC App 1.2.0.1165.gabf054abOperating SystemWindows 10 My Question or IssueThe Shuffle Button has no function.No matter, whether the button is green with a dot under it or gray/white. The playlist is neither shuffled nor...

Regular

Plan Premium Country Germany Device PC App 1.2.0.1165.gabf054ab Operating System Windows 10   My Question or Issue The Shuffle Button has no function. No matter, whether the butto...

Joan

Moderator

1230 Views

5 replies

0 likes

  • 1230 Views
  • 5 replies
  • 0 likes

Superuser Contribution Skipping songs when i try to fast foward them

I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iphone. I tried to uninstall spotify and log out but t...

Visitor

I don't know why this happens, but in my PC when i try to fast forward to let's say second 0:35 it automatically skips the song to the next one. Its really annoying because it doesnt happen on my iph...

Eni

Moderator

503 Views

1 replies

1 likes

  • 503 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cannot skip (forward or backward) and cannot choose a song to play.

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue As the title says, when I click the "next" or "previous" buttons nothing occurs and I cannot choose what song I want to play by selecting a song on any page. This nearly rend...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   As the title says, when I click the "next" or "previous" buttons nothing occurs and...

Pety-2002

Visitor

2600 Views

4 replies

1 likes

  • 2600 Views
  • 4 replies
  • 1 likes

Superuser Contribution Seek to position bug

PlanPremiumCountryEgyptDevicePCOperating SystemWindows 11 My Question or IssueSo whenever I try to seek forward or back. It will skip to another song. I tried Uninstalling and reinstalling but didn't help.

Visitor

  Plan Premium Country Egypt Device PC Operating System Windows 11   My Question or Issue So whenever I try to seek forward or back. It will skip to another song. I tried Uninsta...

Eni

Moderator

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

Solved!! Can't switch to another window when Spotify is the active one

PlanPremiumCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen my Spotify App is open and it's the active window I can't switch to another window (neither with Alt+Tab nor with clicking on something else in the task bar...

Casual Listener

Plan Premium Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When my Spotify App is open and it's the active window I can't switch to anoth...

ValentinLrt

Casual Listener

3483 Views

3 replies

1 likes

  • 3483 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Is there a way to move a song without dragging?

I have a very long playlist (over 1200 songs). When I add a new song, it goes to the bottom of the playlist. If I want to move the song close to the top, it takes a very long time for the screen to scroll through all the songs before it gets to the p...

Casual Listener

I have a very long playlist (over 1200 songs). When I add a new song, it goes to the bottom of the playlist. If I want to move the song close to the top, it takes a very long time for the screen ...

Tarabocchia

Casual Listener

2632 Views

3 replies

1 likes

  • 2632 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Error windows 11 App!

Oi pessoal, vocês podem me ajudar? Estou tendo um problema com o aplicativo Spotify para Windows 11, quando vou ouvir uma música e tento avançar uma parte dela, o Spotify **bleep** para a música subsequente, e quando estou ouvindo uma música no meu t...

Visitor

Oi pessoal, vocês podem me ajudar? Estou tendo um problema com o aplicativo Spotify para Windows 11, quando vou ouvir uma música e tento avançar uma parte dela, o Spotify **bleep** para a música subs...

Yordan

Moderator

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Timeline problem

I wanna go to a specific time of the song and it doesn't work, just it changes the song.

Newbie

I wanna go to a specific time of the song and it doesn't work, just   it changes the song.

Yordan

Moderator

1264 Views

4 replies

3 likes

  • 1264 Views
  • 4 replies
  • 3 likes

Superuser Contribution Windows Desktop app does not Recognize Devices

PlanPremiumCountryAustraliaDeviceHP EliteBook 830 G8 Notebook PCOperating SystemWindows 10 EnterpriseVersion 21H2Spotify VersionSpotify for Windows1.2.0.1165.gabf054ab My Question or IssueSince about September, my Spotify hasn't been able to recognis...

Casual Listener

Plan Premium Country Australia Device HP EliteBook 830 G8 Notebook PC Operating System Windows 10 Enterprise Version 21H2 Spotify Version Spotify for Windows 1.2.0.1165.gabf054ab   ...

Alex

Spotify Legend

1007 Views

3 replies

0 likes

  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not showing songs as liked in search or artist profile

PlanPremium IndividualDeviceAll devices have this issue, but I use 2 Windows computers and an iPhone.Operating SystemWindows 11, iOS 16.1 My Question or Issue Hi all, I started having this problem a couple of months ago I think. The issue is that som...

Regular

Plan Premium Individual Device All devices have this issue, but I use 2 Windows computers and an iPhone. Operating System Windows 11, iOS 16.1   My Question or Issue   Hi all, &nb...

JakeTr1

Regular

2328 Views

15 replies

0 likes

  • 2328 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Getting the error "Something went wrong" on both desktop app and web player

PlanIndividual PremiumCountry IndiaDevice Asus rogOperating System Windows 10My Question or IssueTried clean reinstalling, deleting temporary files, restarting the device, incognito mode, reinstalling browser but the error still wont go on browser an...

Regular

Plan Individual Premium Country India Device Asus rog Operating System Windows 10 My Question or Issue Tried clean reinstalling, deleting temporary files, restarting the device, incognito mode,...

Eni

Moderator

950 Views

6 replies

0 likes

  • 950 Views
  • 6 replies
  • 0 likes

Superuser Contribution No sound Windows 11 headphones

I can't get Spotify to play through my new 1MORE Piston Fit Bluetooth In-Ear Headphones SM-N950U.I've tried the Spotify App.I've also tried Spotify web player both with Spotify App installed and removed via Edge and Chrome.

Visitor

I can't get Spotify to play through my new 1MORE Piston Fit Bluetooth In-Ear Headphones SM-N950U. I've tried the Spotify App. I've also tried Spotify web player both with Spotify App installed and ...

OscarDC

Moderator

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes