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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1722 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146048 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131011 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10998 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Hissing on SONGS

Premium User - Win11USA Why is it suddenly I'm getting a terrible hissing sound on songs! I.E. - A Horse With No Name - America, Black Dog - Led Zeppelin Year of The Cat - Al Stewart This is very annoying since I like to stream music. If this continu...

Roadie

Premium User - Win11 USA   Why is it suddenly I'm getting a terrible hissing sound on songs!   I.E. - A Horse With No Name - America,   Black Dog - Led Zeppelin   ...

Eni

Moderator

831 Views

1 replies

0 likes

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Solved!!Superuser Contribution Multiple Devices

PlanPremium DuoCountryUSADeviceWindows, Amazon Echo, iOS devicesOperating SystemSee above My Question or IssueHow can I listen to two devices at the same time. I want to listen to Spotify at work, but my wife may want to listen to Spotify on the Echo...

Casual Listener

Plan Premium Duo Country USA Device Windows, Amazon Echo, iOS devices Operating System See above   My Question or Issue How can I listen to two devices at the same time. I want to list...

MafeG

Spotify Legend

753 Views

3 replies

0 likes

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Superuser Contribution All songs grayed out while online, but playlists can still be played

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI've been having this problem since yesterday, for some reason on desktop specifically (not on mobile) every single individual song is grayed out, but when I click ...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I've been having this problem since yesterday, for some reason on desktop specifically (...

Jeremy

Spotify Legend

354 Views

1 replies

0 likes

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Superuser Contribution Deleted playlists

I couldn't figure out how to update this issue, so I created this one. I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actually play. Is there a way to recover/save them from the TV...

Music Fan

I couldn't figure out how to update this issue, so I created this one.  I play Spotify on my TV (sound is much better than my PC speakers) and the deleted playlists are still available and actua...

Eni

Moderator

466 Views

1 replies

0 likes

Playlists
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Superuser Contribution I just wanna listen to music..

PlanPremiumCountrySWE Device(Samsung Galaxy, PC, RPI)Operating Systemwin10/ubuntu/android/debian/etc My Question or IssueThe UI is annoyingly childish, ugly and ineffective.Is there anyway you can mod/hack spotify to your liking?Spotify Clones? Anyth...

Newbie

Plan Premium Country SWE   Device (Samsung Galaxy, PC, RPI) Operating System win10/ubuntu/android/debian/etc   My Question or Issue The UI is annoyingly childish, ugly and ineffe...

Kiril

Moderator

344 Views

1 replies

1 likes

  • 344 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop] Changing the Music volume INGAME

Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik. The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the volumen of spotify.

Visitor

Sometimes you need to hear staps of the enemy ingame... but dont like to altways pause your musik.  The should be the possibility to change the SPOTIFY VOLUMEN with a Hotkey. But only the vo...

Novy

Moderator

433 Views

1 replies

0 likes

Desktop
Other
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Superuser Contribution LOCAL FILES NOT SHOWING-Have tried everything

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueI want to cry. I have been at this for 2 hours.My local files won't show. I have done 3 clean reinstalls of the spotify app (deleted out of the local app data etc..) my file...

Newbie

Plan Premium Country USA  Device PC Operating System Windows 10   My Question or Issue I want to cry. I have been at this for 2 hours. My local files won't show. I have done 3 cl...

Jeremy

Spotify Legend

539 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer working on Windows 10 after latest update

Hi, Spotify stopped working right after installing the latest Windows 10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for Win10 V 20H2 " I've done multiple clean installs both from the Spot...

Casual Listener

Hi,   Spotify stopped working right after installing the latest Windows  10 update (January 11, 2022—KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)) "Cumulative update for W...

MafeG

Spotify Legend

720 Views

1 replies

0 likes

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Superuser Contribution Option "Add to profile" not available on most playlists

Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. The playlist "Requiem" does not have the option. Any though...

Casual Listener

Over the years i have created many playlists. But i noticed that the option "Add to profile" is only available on some of them. See screenshots below. The playlist "Klassiek" has the option. ...

cArti0

Newbie

10470 Views

8 replies

1 likes

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  • 1 likes

Superuser Contribution Emojis No Longer In Color

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSomewhere between version 1.1.74 and 1.1.76 the emojis became black and white. I have 2 Windows 10 machines with each version and can see the difference. The PC still shows c...

Regular

  Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Somewhere between version 1.1.74 and 1.1.76 the emojis became black and white.  I hav...

MafeG

Spotify Legend

6854 Views

6 replies

3 likes

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Solved!!Superuser Contribution Google Home Mini not appearing in Desktop Client for Windows 10

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueHere's a strange one.I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for many months. No issues. Then recently, maybe couple weeks ago, it stopped...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My Question or Issue Here's a strange one. I've been using Spotify desktop client on Windows 10 playing on Google Home Mini for...

tom526

Casual Listener

650 Views

2 replies

0 likes

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Opening a link (from browser or search box) automatically plays the song

Hello, the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755 I have to say, that sadly it's still happening, the song st...

Regular

Hello,   the issue has been reported previously and marked as fixed: https://community.spotify.com/t5/Ongoing-Issues/When-opening-a-link-to-a-song-the-app-starts-playing-the-next/idi-p/5246755...

Pawulon

Regular

875 Views

2 replies

0 likes

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Superuser Contribution Wrong "Date Added" on songs in playlist

Hey! My name is Andreas SellforsSince January 1, 2022, have I daily added 1 song to my playlist The World's 1500 Greatest Female Artists [In Progress] which has 11 songs. And after I posted a song 1 hour ago, I then saw that the dates for when the so...

Regular

Hey! My name is Andreas Sellfors Since January 1, 2022, have I daily added 1 song to my playlist The World's 1500 Greatest Female Artists [In Progress] which has 11 songs. And after I posted a song ...

Alex

Spotify Legend

4085 Views

11 replies

0 likes

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Superuser Contribution "Couldn't find that playlist" keeps happening when I click on the Daily Wellness playlist

PlanPremiumCountryUSA DeviceLaptop (CHROME)Operating SystemWindows 10 My Question or IssueWhen I try to open the Daily Wellness podcast on the web player on Chrome, it keeps saying "Couldn't find that playlist.". It was working fine earlier this morn...

Regular

Plan Premium Country USA   Device Laptop (CHROME) Operating System Windows 10   My Question or Issue When I try to open the Daily Wellness podcast on the web player on Chrome, it...

SoundObserver

Casual Listener

10971 Views

21 replies

2 likes

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Superuser Contribution problemi attività amici

Piano:PremiumNazioneItalia Dispositivo HP pavilion x360Sistema operativowindows 11 La mia domanda o problemanon riesco più a vedere l'attività dei miei amici, ho provato a disinstallare l'applicazione, a ricollegarmi e ho controllato tutte le svariat...

Newbie

Piano: Premium Nazione Italia   Dispositivo  HP pavilion x360 Sistema operativo windows 11   La mia domanda o problema non riesco più a vedere l'attività dei miei amici, ho ...

MafeG

Spotify Legend

1229 Views

1 replies

0 likes

attività
attività amici
feed
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Superuser Contribution Duration and title of track are wrong

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueSee attached. The track duration is listed as 4:45. However, when you play the track, the player says it is 8:17 long (which is correct). Also, the title says "Single Version"...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue See attached. The track duration is listed as 4:45. However, when you play the track, the player sa...

Ver

Spotify Legend

344 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Sync issue on Windows 10/11 Desktop App

PlanPremiumCountryIsraelDeviceDesktop PC & Galaxy Note 8Operating SystemWindows 11 & Android 9 My Question or IssueI use the Spotify app on both Windows and Android, and I noticed a perpetual bug where my liked songs do not correctly sync between the...

Music Fan

Plan Premium Country Israel Device Desktop PC & Galaxy Note 8 Operating System Windows 11 & Android 9   My Question or Issue I use the Spotify app on both Windows and Android, ...

Kiril

Moderator

1834 Views

5 replies

0 likes

Desktop
liked songs
Sync issue
Windows 10 Application
  • 1834 Views
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"Spotify can't play this right now." and none of the existing solutions work.

Plan: PremiumCountry: CanadaOperating System: Windows 10, Version 20H2, OS build 19042.1415Version: Spotify for Windows 1.1.76.447.g11f432d8My Question or Issue:No songs or anything else can be played from my desktop version of spotify. The error mes...

Casual Listener

Plan: Premium Country: Canada Operating System: Windows 10, Version 20H2, OS build 19042.1415 Version: Spotify for Windows 1.1.76.447.g11f432d8 My Question or Issue: No songs or anything else ...

papryka

Newbie

1954 Views

7 replies

1 likes

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  • 1 likes

Superuser Contribution Cut "feature" not working still in 2022

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021. Why won't you just let the already working "feature" be there? It's such a small thing, I don't understand why yo...

Casual Listener

I know the Spotify team is aware that the cut option is no longer working, but come on guys, this issue has been around since June 2021.   Why won't you just let the already working "feature" ...

Kiril

Moderator

329 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Alexa and Spotify connect issues

PlanFreeCountryUSA DevicePC and Echo 3rd genOperating SystemWindows 10 and Alexa Attached is a photo of my spotify connect devices. Is there any reason why they might be unavailable to control?Edit: I've just switched to a different Spotify account a...

Casual Listener

Plan Free Country USA   Device PC and Echo 3rd gen Operating System Windows 10 and Alexa   Attached is a photo of my spotify connect devices. Is there any reason why they might be...

MafeG

Spotify Legend

587 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes